Tadworth Grove Care Home, Tadworth, Surrey
Tadworth Grove Care Home, Tadworth, Surrey
Tadworth Grove Care Home, Tadworth, Surrey

Tadworth Grove is a purpose-built home that offers residential dementia care, skilled residential and nursing care, palliative, convalescence and respite provision.

The home’s two separate houses are self-contained, equipped with modern conveniences, en-suite bedrooms and quality furnishings. There is an in-house shop and mobile library for residents to enjoy.

A varied and seasonal menu is provided every day, tailored to diet and individual preferences. Residents can enjoy meals in dining areas or in the privacy of their own rooms.

Interests and abilities are considered when devising the home’s activities programme, with popular pursuits including exercise programmes and gardening. There is also a themed event every month and many more interesting dates on the calendar.

Group: Bupa Care Homes

Person in charge: Amanda Clark (Interim General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Huntington's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Welsh, Hindi, Panjabi, Punjabi, Russian, Urdu

Single Rooms: 71

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Tadworth Grove Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.3 Tadworth Grove Care Home has a Review Score of 4.3 (4.313)

The Review Score of 4.3 (maximum of 10) for Tadworth Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Tadworth Grove Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.313 for Tadworth Grove Care Home is calculated as follows: ( (25 Excellents x 5) + (15 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 48 Ratings = 4.313

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Tadworth Grove Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 0 Reviews ÷ 14.2 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tadworth Grove Care Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tadworth Grove Care Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

Tadworth Grove has exceeded all expectations, and I smile as I leave in the sure and certain knowledge that my grandmother is not only safe and well cared for but also happy in her twilight years. I literally have nothing negative to say. All of the staff are extraordinary. I visited around a dozen homes in my research and none came close to Tadworth Grove .

How likely would you be to recommend Tadworth Grove Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Very Poor

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The employees/carers were very caring & friendly both to the residents & the families, accommodation comfortable, lovely gardens, food good, organisation of carers could be improved. My Mother stayed for two periods of approx 5 weeks in 2015, she would not have agreed to return for the second stay if she had not been happy there the first time. Definite positive for her was the resident hairdresser who visited weekly. The office staff were also very friendly & for the most part very efficient. A disappointment was the Manager who was never seen just remained in his office, when I feel he should have at least introduced himself to the residents & I feel the families also. During the total of 10 weeks he did not make himself known to us at all. The deputy manager however was good at talking to both residents & families.

How likely would you be to recommend Tadworth Grove Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I cannot ask for more. The amount of support the team give to my dad is unbelievable. For my dad to stay in Tadworth Grove its changed his life for the best and our lives as well as his family. I would like to thank everyone of the team members of Tadworth for all the support and help.
I had today review meeting with one of the care managers in regards to health of my dad, understanding and approach of very difficult subjects amazed me.

How likely would you be to recommend Tadworth Grove Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic home all care staff very friendly and on the ball. I looked at few homes in Surrey none of them were near to Tadworth Grove. Environment and garden around amazing. On the day of my visit residents had a garden party. It was so nice to see seniors enjoying that activities.

How likely would you be to recommend Tadworth Grove Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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