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Tadworth Grove Care Home

The Avenue, Tadworth, Surrey KT20 5AT
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a cheerful, caring home where every effort is made to make the residents comfortableA D(Wife of Resident/Service User)
Tadworth Grove Care Home, Tadworth
I really love this place, it's a very warm and friendly environmentJohn S(Grandson of Resident/Service User)
Tadworth Grove Care Home, Tadworth
it was extremely well run, staff excellent, hygienic and cleanliness was just perfectD F(Respite Resident/Service User)
Tadworth Grove Care Home, Tadworth

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as a week. It could be a week to experience living here, a month while recovering from an operation or a more long-term move. Advance bookings available.

Staff get to know each resident...  

Care Provided by Tadworth Grove Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,275From £1,405
Nursing CareFrom £1,525From £1,680

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Tadworth Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Soonita Shaw(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Epsom Downs Racecourse is a couple of miles away, and the home is very close to bus routes for Reigate, Sutton and Epsom.

Parking

  • Parking available onsite

Tadworth Grove Care Home Reviews (84)

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9.8

Tadworth Grove Care Home has a Review Score of 9.8 (9.817) out of 10, based on 16 reviews in the last 2 years. Over all time Tadworth Grove Care Home has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from S L (Resident / Service User) published on 25 April 2024 Submitted via Postal Card
Overall Experience

I'm happy with my room. I like the food choices and the variety of food. I like the staff and talking to them. Most of the staff and the residents are very chatty. I like the activities in the home. I like the way the home is run by the management, they are always there to help in any way.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Tadworth Grove family. We hope to continue providing you with the best possible care.

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Review from J G (Resident / Service User) published on 25 April 2024 Submitted via Postal Card
Overall Experience

Happy in my room. Happy I was able to bring my personal belongings. Variety of food excellent. Food always hot and I can change my choice if I want to. The trips out I enjoy very much. Staff very helpful and look after the residents so if I press my buzzer they come quickly.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease whilst in our care. Please let us know if there is anything else we can do to make your stay as comfortable as possible.

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Review from Christine V (Resident / Service User) published on 3 April 2024 Submitted via Postal Card
Overall Experience

I feel well looked after. Food is very nice. Everyone has been lovely, particularly two staff members who made me feel very welcome.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. We are really pleased to hear you feel well looked after by the staff in our home. Thank you for choosing Tadworth Grove for your stay.

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Review from Anne H (Resident / Service User) published on 3 April 2024 Submitted via Postal Card
Overall Experience

The care staff are always ready to help. I also enjoy the activities done by the staff. I always enjoy the food and the activities.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for taking the time to leave your review. We are really pleased to hear you are happy with all aspects of the care at our home; from the activities to the meals and the care itself. Thank you for choosing Tadworth Grove for your stay.

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Review from G O (Daughter of Resident) published on 5 December 2023 Submitted via Website
Overall Experience

My mum has been a resident for a year now. She started with respite care and has now become a permanent resident. It took a little while with the support of the wonderful care staff to settle in but now she loves it and she is always happy and smiling. Without exception, every member of staff she has contact with is kind and caring. Nothing is too much trouble. The food is excellent. There are plenty of activities for those who want to join in. I would highly recommend this home to anyone.

Reply from Eden Tomlinson, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your lovely review. It is always nice to hear words like “Kind” and “Caring” being used to describe our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

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Review from A P (Wife of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience

I am extremely happy with my husband who is receiving care here. He was very fragile when he came but is so much better now. All the staff are friendly and caring and have really helped my husband settle in. I am so grateful to everyone who works at Tadworth Grove.

Reply from Eden Tomlinson, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Tadworth Grove Care Home for your stay.

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Review from D K (Resident / Service User) published on 17 October 2023 Submitted via Postal Card
Overall Experience

It has been a good experience living in the house the staff are very kind and hard working.

Reply from Eden Tomlinson, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from E T (Resident / Service User) published on 17 October 2023 Submitted via Postal Card
Overall Experience

I love it here very much. People are kind and patient. I also like the food.

Reply from Eden Tomlinson, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from M G (Resident / Service User) published on 13 October 2023 Submitted via Postal Card
Overall Experience

Food lovely. The staff - very amazing and friendly.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your lovely review. It is always nice to hear words like “Amazing” and “Friendly” being used to describe our staff and we are pleased to hear that you are impressed with our delicious food. Thank you for choosing Tadworth Grove for your stay.

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Review from M G (Resident / Service User) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Very welcoming on arrival. All staff were very caring. Excellent meals - nice variety - made to feel at home.

Reply from Eden Tomlinson, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Thank you for choosing Tadworth Grove Care Home for your stay.

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Review from R W (Friend of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

I visited a friend who is a resident in the care home on 24/08/2023. Everyone was very friendly and helpful from the reception through to nurses and those in charge on the 2nd floor. It was a very clean home. I was offered refreshments and the resident himself told me it was very good in the home.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your lovely review. It is always nice to hear words like “Friendly” and “Helpful” being used to describe our care. We are pleased to know that you were impressed with the cleanliness of our home and that you had a warm welcome. We hope to continue providing your loved one with the best possible care.

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Review from Ann Shirley L (Resident / Service User) published on 28 July 2023 Submitted via Postal Card
Overall Experience

Due to a family celebration I have travelled from a care home in Muthill, Scotland. I am happy to say the staff here have treated me very kindly. Yesterday I went on an outing to Brighton. Very enjoyable. I have not been there for many years. Weather luckily was dry but very windy, we had a very nice lunch of fish and chips and mushy peas on the pier. On the journey home we had a sing a long, all in all a very enjoyable day.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind review. We are pleased to hear that you are happy and that you had a lovely outing in Brighton. We hope to continue providing you with the best possible care.

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Review from Edna R (Resident / Service User) published on 27 July 2023 Submitted via Postal Card
Overall Experience

Since being here I realise how lonely I was at home. Since being here I have made lots of friends and I am never lonely. There is always something to do; and if you want to do nothing that's okay.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. We are so happy to hear you feel like a part of our Tadworth Grove family. Please let us know if there is anything we can do to make your stay as comfortable and happy as possible.

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Review from D F (Son of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

Tadworth Grove Care Home staff are so supportive of Mum. They are encouraging and caring and genuinely only want the best for her. It is a relief to know she is being well cared for.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your feedback. We are very glad to hear our staff are so attentive to your mum. Hopefully, you feel at ease knowing she is so well cared for within our home. Thank you for choosing Tadworth Grove.

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Review from Picton R (Respite Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

Happy with the care provided - will return to the home as required.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your feedback, we look forward to seeing you again soon. Thank you for choosing Tadworth Grove for your stays.

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Review from David B (Son of Resident) published on 14 November 2022 Submitted via Postal Card
Overall Experience

The staff at Tadworth Grove were all fantastic! My mother was very well cared for, and the food and drink were excellent. I would have no hesitation in recommending this home to others. My only slight concern would be on the maintenance side. The toilet in my mother's room was very difficult to flush, the door handle was not properly fixed to the door, and Mum frequently had no towels to dry her hands - these issues were reported, but not resolved in the six months that she was a resident there. The overall standard of care is very high, and that is the more important - so 9.5 out of 10!

Reply from David Mclean, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. We are very happy to hear you could feel at ease with your mother in our care. We will discuss your feedback with the homes manager to help them continually improve their service. Please let us know if there is anything we could do to have made her stay as comfortable as possible.

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Review from Clare B (Resident / Service User) published on 5 July 2022 Submitted via Postal Card
Overall Experience

I am disabled with no mobility having had brain surgery 22 years ago and more recently hip surgery. Because I will need a wheelchair, my carpets are being replaced with a wooden floor and so I came to Tadworth Grove for respite care while the work is done - I am 85 and was dreading coming into care, but to my surprise, I have really enjoyed my stay. Everything has been way above my expectations, especially the amazing care of all the staff - who are so cheerful and positive. Everyone is treated as an individual with their own special needs. In my case, the care was way beyond all that was necessary.

Reply from Amanda Barnes, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you enjoyed your stay with us here at Tadworth Grove and that we could exceed your expectations. It is nice to hear that you found our staff to be cheerful and positive. Thank you for your lovely review.

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Review from S H (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

Thank you to all your team for a lovely Jubilee Afternoon Tea Celebration Party. Everyone was very welcoming. There was such a fun atmosphere and all the staff looked after us very well. Mum particularly enjoyed having her photo taken with the Queen! The food was excellent and the decorations looked great. Thanks for all your hard work.

Reply from Amanda Barnes, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments, It is lovely to hear that you enjoyed our Jubilee party and that your Mum enjoyed having her photo taken with the Queen. Thank you for coming to celebrate with us.

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Review from Sharon P (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

My Mum had Alzheimer's and was admitted to Tadworth Grove Care Home from hospital after being assessed for the need for 24-hour care. As a family, we were grateful for the kindness and care Mum received. When Mum had a rare good day staff called to tell me and we were able to spend precious time with her in the lovely peaceful garden, a memory my son and I will always treasure. As Mum's sole carer, the time the staff also gave to guide me through the process of Mum's admission was invaluable to me and they were always supportive especially when her health detreated and she sadly passed away. It is a great comfort to us to know Mum had the care she needed in her final home.

Reply from Amanda Barnes, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss please accept our condolences, It is lovely to hear that you felt your Mum had the care she needed whilst in our home and that you got to spend precious time with her. Hopefully, you will go away from this feeling like your Mum received the best possible care.

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Review from S F (Daughter of Resident) published on 31 May 2022 Submitted via Website
Overall Experience

It has been absolutely fantastic now being able to go into Tadworth Grove through the front door wearing our mask and having just to sign the register and have a normal visit with my mum. Everyone seems so happy and well, which is great to see. All the staff are doing such a great job (as they have all done throughout covid) with plenty of activities going on and it is a pleasure to say things are just as lovely as they were before. Thank you to all the lovely staff who have worked so hard to get us where we are today. It has been much appreciated.

Reply from Amanda Barnes, Customer Service Adviser at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you are enjoying the visits with your Mum in our home. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (0) & Events (0)

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There are no news items for Tadworth Grove Care Home.

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There are no upcoming events for Tadworth Grove Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (6)

Soonita Shaw
Soonita ShawJob Title:Home ManagerJoined: 2018

Soonita Shaw is responsible for the day to day running of Tadworth Grove care home. She brings more than 25 years of experience in the health and social care industry to her role.

Soonita holds a Registered Managers Award and a Diploma in Health and Social Services Management and has a successful track record in care home management in three other large corporate companies. Soonita has a wealth of knowledge on what good care looks like.

Soonita joined Bupa in March 2018. Her main focus is to support residents to have a good quality of life, maintain their independence and ensure they live in a lovely environment.

Angela Fechita
Angela FechitaJob Title:Deputy Clinical ManagerJoined: 2016

As a Deputy Manager and Registered nurse, I lead a professional team in providing the highest standards of care for up to 45 residents with varying needs.

I’m at my best when I’m caring for other people and I believe relationships are incredibly important, so I am personally involved in all of our residents’ everyday lives.

One of the most rewarding aspects of my role is improving lives by supporting residents and their families. Every resident we care for has a history and a story to tell and learning about their lives is a wonderful privilege.

Supporting and developing the team around me is also very important to me, as this enhances our residents’ lives and drives outstanding care.

Outside of work, I lead an active lifestyle as a keen cyclist (mountain biking), hiking and running for charity events 5 and 10 k’s.

Pauline Pottle
Pauline PottleJob Title:AdministratorJoined: 2008

I joined Tadworth Grove as the home's receptionist in January 2008. I decided to move into the administrator position when it became vacant, and this has been my role for the last two years.

Before joining Bupa, I worked as a clinic receptionist and a primary school teaching assistant.

Tadworth Grove is a lovely home with a great team and it’s lovely to see our residents happy and settled.

Outside of work, I enjoy spending time with my family. I have two grandchildren and with a third on the way, so spare time will become a distant memory!

Gary Thompson
Gary ThompsonJob Title:ChefJoined: 2005

I have worked in the catering industry since 1981 after gaining a Diploma in Professional Cookery at Westminster College, London.

I have held many chef roles including Executive Chef and Regional Development Chef for a large contract catering company specialising in gaining new contracts and opening new multi-sites such as Glaxo Pharmaceuticals, Ministry of Defence sites, Cisco System, N.E.C. and IBM to name but a few.

I joined Bupa in 2005. In 2013 I was the Bupa Judge Chef for a National Bupa Bake-off competition. I prefer baking cakes and have made numerous themed, party and show stopper cakes for clients, staff and residents families.

I am a proud father of five children and recently became a grandfather for the 3rd time.

Sandy Mills
Sandy MillsJob Title:Senior HousekeeperJoined: 2010

I came to Bupa in 2010 as a carer and have personal experience of dementia care having looked after my mother.

I was promoted to Senior Housekeeper 3 years ago and now not only help out with the care of our residents but I keep the home clean too.

I spend my time listening and chatting to residents which is a very rewarding part of my role and I get a great buzz knowing that I can make a difference to their lives.

I worked for Tesco in the security department for 24 years and then as a carer for Better@Homes for approximately 6 years.

Smudge
Smudge Job Title:Loving PetJoined: 2018

Smudge, the cat was named by one of our residents and he joined Tadworth Grove on 19th June 2018 aged 10 weeks.

Smudge is the youngest resident. He is looking forward to completing his course of immunisation so he can have free run of the home and gardens and make lots of new friends.

Smudge is well loved by all our residents and relatives.

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