a cheerful, caring home where every effort is made to make the residents comfortableA D(Wife of Resident/Service User)
I really love this place, it's a very warm and friendly environmentJohn S(Grandson of Resident/Service User)
it was extremely well run, staff excellent, hygienic and cleanliness was just perfectD F(Respite Resident/Service User)
a cheerful, caring home where every effort is made to make the residents comfortableA D(Wife of Resident/Service User)
I really love this place, it's a very warm and friendly environmentJohn S(Grandson of Resident/Service User)
it was extremely well run, staff excellent, hygienic and cleanliness was just perfectD F(Respite Resident/Service User)
Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as a week. It could be a week to experience living here, a month while recovering from an operation or a more long-term move. Advance bookings available.
Staff get to know each resident...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Tadworth Grove Care Home for full pricing details and T&Cs.
Contact Tadworth Grove Care Home to confirm what's included and get a personalised quote:
Tadworth Grove Care Home has a Review Score of 9.8 (9.817) out of 10, based on 16 reviews in the last 2 years.
Over all time Tadworth Grove Care Home has 84 reviews.
It is lovely to see the dedication of the staff and volunteers to the residents, although there are times when there are not enough staff and the volunteers are over-relied upon to pick up the slack. The food is very good although Mum is frustrated at having soft food. Most staff show great empathy for the residents but some less so (and can be abrupt). I feel it is extremely important for all staff in this caring profession to have great empathy skills to minimise the frustrations that come with age and reduced independence. Special thanks to one volunteer, the Activity Coordinator and Senior housekeeper for being so cheery and helpful.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
Wonderful staff - very helpful and kind.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The right level of blankets on the bed replaced daily. Good meals with reasonable choice.
Thank you for your review of Tadworth Grove Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the care received. We will share your comments with the home's manager. The Bupa Customer Care Team
To put my recovery in health in words is difficult, but without the care, compassion, dedication and professionalism with all staff looking after me and nursing me back to good health I would not be writing this review. I can't thank Bupa staff enough with where I was to where I am no. Thank you all so much.
Thank you for your review of Tadworth Grove Care Home. We are pleased to hear that you had a positive stay at the home and appreciate your comments regarding the care, compassion, dedication, and professionalism displayed by the home. We will share your comments with the home's manager. The Bupa Customer Care Team.
As you walk into Tadworth Grove you find it very welcoming and friendly. Staff are pleasant and helpful and the manager has it well organised. The care and support are brilliant. I would recommend Tadworth Grove anytime.
Thank you for your review of Tadworth Grove Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the friendliness of the staff and the management of the home. We will share your comments with the home's manager. The Bupa Customer Care Team.
Thank you.
Thank you for your review of Tadworth Grove Care Home, we are pleased to hear that your father in law is being well cared for here. We appreciate your feedback on the new management and will share this with the home. The Bupa Customer Care Team
Food good and plenty served well.
Thank you for your review of Tadworth Grove Care Home, we are pleased to hear that you are being well cared for at our home. We appreciate your comments on the staff and glad that you enjoy the meals here as well. We will share your comments with the care homes manager, The Bupa Customer Care Team.
Our dad is very settled and happy there.
Thank you for your review of Tadworth Grove Care Home, we are pleased to hear that your dad is happy here and is being well cared for. We appreciate your comments on the new management and will share your comments with her. The Bupa Customer Care Team.
I can recommend this to anyone wanting to fully recover from anything or indeed a longer stay.
Thank you for your review. We are pleased to hear about your positive experience at Tadworth Grove and are glad you are enjoying your stay. Our residents' health and wellbeing is our absolute priority and your comments are extremely important to us. We will share your views with the home's manager. The Bupa Customer Care Team.
Overall staff are excellent.
All your feedback will be discussed with the home's manager, in order to help them continually improve their service. The Bupa Customer Care Team.
The care home ticks all the boxes. Comfortable, clean, good food and caring, friendly staff. No hesitation in recommending this home.
That's great to hear - thank you for your review.
After looking at over 20 care/nursing homes, the first impression of Tadworth Grove was very welcoming and positive. Three months on, my family and I are extremely happy with the care our dad receives. I cannot fault anything, Dad is very settled and happy - which means the world to us. Also, a shout out to the head chef for ensuring Dad has a menu he loves. Thank you.
Thank you for your review. I'm so glad to hear that your dad is happy and settled in our care and enjoying his food. I hope that you and your family have peace of mind knowing that your dad is well cared for in our care.
Bit concerned with my husbands care at times. There does not seem to be enough staff. Everyone is very friendly but not enough time for the care I would like for my husband.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
On first entering Tadworth Grove it felt welcoming, warm and very clean. My mother was treated with complete dignity and when medical conditions arose they were dealt with efficiently and with care, I was always kept aware of any developments. Mum celebrated her 100th birthday during her stay and the staff could not have been more helpful, providing an in-house cake, decorations and catering. She enjoyed the party very much surrounded by friends and family. I always found the staff to be friendly and helpful, her room was clean, tidy and without a trace of smell that sometimes pervades care homes. Mum always enjoyed having her hair done regularly at the salon and chatting with the ladies. I would highly recommend Tadworth Grove.
I am so sorry to hear of your loss, please accept our condolences. Thank you for your review. It is lovely to hear that your mother was so well cared for in our care and sounds like her 100th birthday was a great day for you all and this will give you good memories to look back on.
I have been a volunteer here for over ten years and have seen many changes. It has always been a very friendly, happy home. The residents are treated with friendliness and thought. Activities are always welcomed by all and a great deal of hard work goes into giving all residents a happy and 'homely' atmosphere as possible. Residents are encouraged to participate whenever possible.
Thank you for your review. It is lovely to hear that you are a volunteer at the home and your kind words about the staff. I'm happy to hear that the residents are happy and encouraged to participate in things it is the little things like a smile that make all the difference.
I attended a Turkish themed lunch the other day (one of many themed days this month). It was great fun. The residents seemed to really enjoy it. Great props/music and excellent food. These sorts of things are a great idea.
The afternoon tea party was fabulous too. I saw one lady that has trouble communicating actually beaming (a great big smile). Much effort obviously goes into these activities and is much appreciated by everyone.
Thank you for your review. I'm so glad that you enjoyed the themed days and hope that you can enjoy other events it is the little things like this that help make it feel more like a family and brings so much joy to everyone.
We had a great time on the 1st as they had singing and dancing everybody got dressed up. We had sandwiches, it was a fantastic afternoon.
Thank you for your review. I'm so glad that you enjoyed the afternoon and hope that you will be able to attend other events in the future.
My husband was admitted for palliative care 10 months ago has now improved beyond all expectation and enjoys and takes part in all entertainment, thanks to all the staff. He particularly enjoys all the food.
Thank you for your review. I'm so glad to hear that your husband has improved so much and is enjoying all the activities and food.
The staff are friendly and are always checking on my mum. Her room is clean and tidy and has a TV. The activities are good and include a pat dog coming round which my mum always enjoys.
Thank you for your review. I'm so pleased to hear that your mum is settled and is enjoying the activities and looks forward to the dog coming to see her.
After nearly six years since my wife came here, she has improved in leaps and bounds. In my opinion, she could not have come to a better home, entertainment is good and we even have a little dog which I think helps the residents to forget their ailments.
The home has a cheese and wine evening which also gives the residents something to look forward to.
Thank you for your review. I'm so glad to hear that your wife's health has greatly improved and that she is enjoying the activities. I'm sure all the residents love the little dog and likewise him them.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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Soonita Shaw is responsible for the day to day running of Tadworth Grove care home. She brings more than 25 years of experience in the health and social care industry to her role.
Soonita holds a Registered Managers Award and a Diploma in Health and Social Services Management and has a successful track record in care home management in three other large corporate companies. Soonita has a wealth of knowledge on what good care looks like.
Soonita joined Bupa in March 2018. Her main focus is to support residents to have a good quality of life, maintain their independence and ensure they live in a lovely environment.
As a Deputy Manager and Registered nurse, I lead a professional team in providing the highest standards of care for up to 45 residents with varying needs.
I’m at my best when I’m caring for other people and I believe relationships are incredibly important, so I am personally involved in all of our residents’ everyday lives.
One of the most rewarding aspects of my role is improving lives by supporting residents and their families. Every resident we care for has a history and a story to tell and learning about their lives is a wonderful privilege.
Supporting and developing the team around me is also very important to me, as this enhances our residents’ lives and drives outstanding care.
Outside of work, I lead an active lifestyle as a keen cyclist (mountain biking), hiking and running for charity events 5 and 10 k’s.
I joined Tadworth Grove as the home's receptionist in January 2008. I decided to move into the administrator position when it became vacant, and this has been my role for the last two years.
Before joining Bupa, I worked as a clinic receptionist and a primary school teaching assistant.
Tadworth Grove is a lovely home with a great team and it’s lovely to see our residents happy and settled.
Outside of work, I enjoy spending time with my family. I have two grandchildren and with a third on the way, so spare time will become a distant memory!
I have worked in the catering industry since 1981 after gaining a Diploma in Professional Cookery at Westminster College, London.
I have held many chef roles including Executive Chef and Regional Development Chef for a large contract catering company specialising in gaining new contracts and opening new multi-sites such as Glaxo Pharmaceuticals, Ministry of Defence sites, Cisco System, N.E.C. and IBM to name but a few.
I joined Bupa in 2005. In 2013 I was the Bupa Judge Chef for a National Bupa Bake-off competition. I prefer baking cakes and have made numerous themed, party and show stopper cakes for clients, staff and residents families.
I am a proud father of five children and recently became a grandfather for the 3rd time.
I came to Bupa in 2010 as a carer and have personal experience of dementia care having looked after my mother.
I was promoted to Senior Housekeeper 3 years ago and now not only help out with the care of our residents but I keep the home clean too.
I spend my time listening and chatting to residents which is a very rewarding part of my role and I get a great buzz knowing that I can make a difference to their lives.
I worked for Tesco in the security department for 24 years and then as a carer for Better@Homes for approximately 6 years.
Smudge, the cat was named by one of our residents and he joined Tadworth Grove on 19th June 2018 aged 10 weeks.
Smudge is the youngest resident. He is looking forward to completing his course of immunisation so he can have free run of the home and gardens and make lots of new friends.
Smudge is well loved by all our residents and relatives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tadworth Grove Care Home to verify any information. View our terms and conditions. Tadworth Grove Care Home has an Enhanced Service -more info.