1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes
  4. Locations Owned by Bupa Care Homes in London

Care Homes Owned by Bupa Care Homes in London

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in London

Only the locations & reviews in London for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10969 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in London (20)

 - Browse 20 Care Homes owned by Bupa Care Homes in London
List View
Map View
Sort By
The Arkley Care Home
140 Barnet Road, Arkley, Barnet EN5 3LJ 
9.7 104 reviews
The Arkley Care Home, Barnet, London
"We looked at many care homes in the area. Arriving at Arkley, we were made so welcome by all the staff especially Denisa, Colette and Sam.…"   Read all 104 reviews
  • from £1,315 / week
  • 54 Rooms
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Sidcup Care Home
2/8 Hatherley Road, Sidcup DA14 4BG 
9.7 193 reviews
The Sidcup Care Home, Sidcup, London
"I am glad that I've got place here. I wouldn't get better care anywhere else. Staff are very friendly, caring and hardworking…"   Read all 193 reviews
  • from £1,365 / week
  • 100 Rooms
Location Type Care Home

The Sidcup offers nursing and residential care, both long-term and short stay care. The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Nairn House Care Home
7 Garnault Road, Enfield EN1 4TR 
9.7 91 reviews
Nairn House Care Home, Enfield, London
"The entire experience was so much better than expected. The staff, from management to cleaners, were friendly and helpful. Excell…"   Read all 91 reviews
  • from £1,215 / week
  • 61 Rooms
Location Type Care Home

Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care. They’re there when you ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Elmstead Care Home
104 Elmstead Lane, Chislehurst BR7 5EL 
9.7 87 reviews
Elmstead Care Home, Chislehurst, London
"The manager and deputy took a very personal interest in those in their care, making every effort to get to know my mother in law and to…"   Read all 87 reviews
  • from £1,365 / week
  • 41 Rooms
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Kensington Care Home
40-46 Ladbroke Road, Kensington, London W11 3PH 
9.7 102 reviews
The Kensington Care Home, London, London
"The staff at the Kensington consistently go out of their way to support my parents. Medically, they are on top of the various conditions,…"   Read all 102 reviews
  • from £2,375 / week
  • 53 Rooms
Location Type Care Home

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Abbotsleigh Mews Care Home
Old Farm Road East, Sidcup DA15 8AY 
9.6 120 reviews
Abbotsleigh Mews Care Home, Sidcup, London
"I would to thank all of the staff at Abbotsleigh Mews care home for their great service in looking after my grandmother, who is visually…"   Read all 120 reviews
  • from £1,365 / week
  • 120 Rooms
Location Type Care Home

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Highgate Care Home
12 Hornsey Lane, Highgate, London N6 5LX 
9.6 68 reviews
The Highgate Care Home, London, London
"Thank you so much for your care towards my father. Your dedication, and support is deeply valued and appreciated. I appreciate you all…"   Read all 68 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Red Court Care Home
27 Stanhope Road, Croydon CR0 5NS 
9.6 103 reviews
Red Court Care Home, Croydon, London
"The care for my brother has been outstanding. The carers are kind and patient. My brother's needs are very high but the carers are always…"   Read all 103 reviews
  • from £1,350 / week
  • 35 Rooms
Location Type Care Home

Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Westcombe Park Care Home
112a Westcombe Park Road, Blackheath, London SE3 7RZ 
9.6 104 reviews
Westcombe Park Care Home, London, London
"As soon as my father arrived at Westcombe Park Nursing Home, I knew it was the right place for him. Straight away, the attention to detail…"   Read all 104 reviews
  • from £1,315 / week
  • 45 Rooms
Location Type Care Home

Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Heathland Court Care Home
56 Parkside, Wimbledon, London SW19 5NJ 
9.6 87 reviews
Heathland Court Care Home, London, London
"I cannaot thank the team at Heathland Court Care Home enough for the care and dignity they show my mother during the final years of her…"   Read all 87 reviews
  • from £1,365 / week
  • 58 Rooms
Location Type Care Home

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. They’re here when you and your ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Lynton Hall Care Home
2 Lynton Road, New Malden KT3 5EE 
9.6 69 reviews
Lynton Hall Care Home, New Malden, London
"Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and…"   Read all 69 reviews
  • from £1,165 / week
  • 51 Rooms
Location Type Care Home

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Middlesex Manor Care Home
119 Harrow Road, Wembley HA9 6DQ 
9.6 89 reviews
Middlesex Manor Care Home, Wembley, London
"This is a very caring place where the physical welfare of residents is constantly monitored and the staff genuinely try to create a…"   Read all 89 reviews
  • from £1,280 / week
  • 83 Rooms
Location Type Care Home

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Clare House Care Home
Harefield Road, Uxbridge UB8 1PP 
9.6 78 reviews
Clare House Care Home, Uxbridge, London
"Clare House has been my home from home for the past two years and shortly I will be leaving and going back to my real home as I have become…"   Read all 78 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Stamford Care Home
21 Watermill Lane, Edmonton, London N18 1SH 
9.5 87 reviews
Stamford Care Home, London, London
"Staff friendly caring for residents in all aspects. Care home clean and upkeep consistent ie decor, activities great (daily).…"   Read all 87 reviews
  • from £1,115 / week
  • 90 Rooms
Location Type Care Home

At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
Hadley Lawns Care Home
Kitts End Road, Hadley Highstone, Barnet EN5 4QE 
9.5 60 reviews
Hadley Lawns Care Home, Barnet, London
"My auntie Doreen has been a resident since June. Great care, lovely staff and excellent entertainment. :)…"   Read all 60 reviews
  • from £1,165 / week
  • 44 Rooms
Location Type Care Home

Here on the northern edge of Barnet, Hadley Lawns warmly welcomes those in need of nursing, residential and short stay care. That could be for a few short weeks of respite for a break, whilst ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Havering Court Care Home
Havering Road, Havering-atte-Bower, Romford RM1 4YW 
9.4 45 reviews
Havering Court Care Home, Romford, London
"Thank you all so very much for all the love and care you have given to my uncle Dennis. The care, nursing and physical support has got…"   Read all 45 reviews
  • 52 Rooms
Location Type Care Home

Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Manley Court Care Home
John Williams Close, Off Cold Blow Lane, London SE14 5XA 
9.3 60 reviews
Manley Court Care Home, London, London
"My mum has been staying here for a few months now, and I cannot fault any of the staff or facilities. I have peace of mind knowing my mum…"   Read all 60 reviews
  • from £1,065 / week
  • 85 Rooms
Location Type Care Home

Manley Court provides nursing, residential and dementia care, post operative convalescence, respite and palliative care. Care is also provided within the friendly setting to those living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Havelock Court Care Home
6 Wynne Road, Stockwell, London SW9 0BB 
9.2 42 reviews
Havelock Court Care Home, London, London
"My experience with Havelock Carehome is very positive. My mother was weak & frail when she arrived in Feb 2023, but now looks much more…"   Read all 42 reviews
  • from £1,265 / week
  • 60 Rooms
Location Type Care Home

Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Manor Court Care Home
Britten Drive, North Road, Southall UB1 2SH 
9.1 64 reviews
Manor Court Care Home, Southall, London
"Staff are amazing, compassionate and very kind. They serve residents with absolute love and care tending to all needs with a smile. The…"   Read all 64 reviews
  • from £1,240 / week
  • 111 Rooms
Location Type Care Home

A purpose-built residential care home, Manor Court offers a range of tailored care options for short or long term needs. Care is provided to people living with dementia, Parkinson’s and Huntington's ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harts House Care Home
Harts Grove, Woodford Green IG8 0BF 
8.7 62 reviews
Harts House Care Home, Woodford Green, London
"My father is currently a resident at Harts House. I'm very happy with the care that he is receiving and all of the staff are doing a great…"   Read all 62 reviews
  • from £1,415 / week
  • 60 Rooms
Location Type Care Home

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care. They’re here when you and your loved ones need them most. For ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in London (1715)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 1163
  • 462
  • 64
  • 14
  • 12
Date Published
  • 1715
  • 113
  • 238
  • 432
  • 1283
Reviewer Connection to Bupa Care Homes
  • 538
  • 285
  • 187
  • 124
  • 90
  • 65
  • 54
  • 47
  • 46
  • 37
  • 36
  • 32
  • 30
  • 17
  • 15
  • 15
  • 15
  • 11
  • 10
  • 10
  • 9
  • 8
  • 6
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Nairn House Care Home

from Eileen R (Sister of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire experience was so much better than expected. The staff, from management to cleaners, were friendly and helpful. Excellent.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for taking the time to leave your review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Leigh D (Niece of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my aunt has been at Nairn Care Home, she has been treated extremely well and couldn't of asked for more. My aunt is going home tomorrow, 29/5/26, and I have to say I will miss coming to the home every day. I have been very welcomed, and the staff listen to anything you have to tell them.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for your kind words. We are so pleased to hear that your aunt has enjoyed her respite stay with us at Nairn House and that you found it to be so welcoming. Thank you for choosing us, we hope you will go away from this experience feeling like you received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbotsleigh Mews Care Home

from Kenny D (Son of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far great experience. Great Staff. Jenny has helped us amazingly. Wonderful staff member.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Abbotsleigh Mews Care HomeThank you for your kind feedback. We are delighted to hear that you have had such a positive experience with our home. Our team works hard to provide the highest standard of care and support, and it's wonderful to know this has made a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Clare House Care Home

from Mary C (Resident) published on 26 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clare House has been my home from home for the past two years and shortly I will be leaving and going back to my real home as I have become more mobile.
I have spent my time here at Clare House being supported and looked after by the wonderful and professional staff who have encouraged me in my endeavours
to become fit as I learn to walk again and who have always been there for me. Whether it be to make sure I have taken my medication, need personal care, have clean clothes to wear, that I've eaten from a menu of great meals, that I've got plenty to drink, kept my room clean, and even involved me with the varied activities with a chance to mix with other residents. The staff have always found time to have a laugh and share a joke and even wipe my tears away at times when I was struggling mentally. I could not thank them all enough and I just want them to know they have been my second family... and I love them all very much. I will never forget them. 
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for sharing your experience with us. We are delighted to hear that your time at Clare House has been such a positive and meaningful one. It is wonderful to know that the support, encouragement and care provided by the team have helped you on your journey towards greater independence. Your kind words about the dedication, compassion and sense of community within the home mean so much to us. We are especially pleased that you felt supported not only with your daily needs but also through the challenges and successes along the way. We wish you every happiness and success as you return home, and thank you for allowing us to be part of your journey. Your feedback will be greatly appreciated by the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Highgate Care Home

from S N (Daughter of Resident) published on 25 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for your care towards my father.
Your dedication, and support is deeply valued and appreciated. I appreciate you all for all that you do. Special thank you to home manager.
Reply from Octavian Stanciu, Home Manager at The Highgate Care HomeThank you so much for your kind words, they truly mean a lot to our whole team at The Highgate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from T H (Daughter of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent friendly staff, always willing to assist with care needs. Nairn House provides a top notch quality of care, the home is always clean and they look after residents excellently. Staff always helpful and smiley.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care HomeThank you for your review. It is lovely to hear you describe our care as top notch. We hope to continue providing your loved one with the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from S B (Daughter of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Nairn House for a year. I have been visiting regularly throughout this time. There have been no regrets at all in accepting this placement. In fact it has been an honour to have my mother cared for in Nairn House. Every staff member from the kitchen team, cleaning team, care team, nursing
and management, even admin and maintenance deserve praise. All of these people work together to provide a gold star environment which is evident in all of my visits. It is a welcoming house where both my mother and myself feel at home. Thanks to you all.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care HomeThank you for taking the time to leave your review. We are glad to hear that you are happy with the way your Mum is being cared and feel like you are a part of our Nairn House Family. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Havelock Court Care Home

from Mary R (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Havelock Carehome is very positive. My mother was weak & frail when she arrived in Feb 2023, but now looks much more flourishing at the age of 98. The care she is given is extremely good, she is always clean and presentable at anytime of day when I arrive to see her without notice.
I could not manage on my own, due to no other family members to assist with my mother. The Carers are all doing their best and busy from room to room and they always pleasantly greet me at all times. My mum feels comfortable and safe by seeing familiar faces and hearing the same voices, plus there are numerous activities to do if she wishes. I am so Grateful & Thankful to the whole team in Havelock Court Carehome.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havelock Court Care HomeThank you for your feedback. It is lovely to hear you describe the care your Mother receives as extremely good and that you find her to be flourishing in our care. Thank you again for your lovely review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Havelock Court Care Home

from L E (Friend of Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm happy with care.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havelock Court Care HomeThank you for your review. It is good to hear you are happy with the care your friend receives at Havelock Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Sharon H (Sister-in-law of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home and staff. Meals could be more varied and pasta cooked better. More varieties of soup more fresh fruit. But from my experience of visiting my sister-in-law Anne, the staff are absolute stars who make life so much better for Anne. I can't thank them enough.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for your kind words. We are delighted to hear how well your sister-in-law has settled in with us. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We will discuss your feedback with the home's manager to help them continually improve their service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Adrian G (Son of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all for caring for my old dad so very well.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for your review. We are so pleased to hear that you are happy with the quality of care your dad is receiving at Nairn House care home. Please let us know if there is anything else you need in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Sidcup Care Home

from Sylvia C (Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am glad that I've got place here. I wouldn't get better care anywhere else. Staff are very friendly, caring and hardworking
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Sidcup Care HomeThank you for your wonderful review. We are so pleased to hear how settled and comfortable you are at The Sidcup. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Sidcup Care Home

from J S (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been well looked after she came to Sidcup Care Home 3 1/2 stone she has put on weight with the care of this care home. She is always clean and tidy, and happy. As her daughter I couldn't be more delited with her care and surport.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Sidcup Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. It is wonderful to hear that your mother has settled in comfortably with us and how well she is doing. Thank you for choosing The Sidcup for your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Arkley Care Home

from P C (Son of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at many care homes in the area. Arriving at Arkley, we were made so welcome by all the staff especially Denisa, Colette and Sam. Delighted we made the right choice.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Arkley Care HomeThank you for your wonderful review. We are so pleased to hear how welcomed you felt to The Arkley. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Sidcup Care Home

from Janet D (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately my Dad was only in Sidcup Care Home for a very short time.
I would like to thank the Nurses, Carers and all other staff for their professionalism and care given to Dad and the attention they gave to myself, husband and family.
I can't recommend this home enough.
Reply from Fran Donno, Customer Service Adviser at The Sidcup Care HomeWe appreciate you sharing your experience with our home. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Harts House Care Home

from A M (Friend of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
The home is described as opulent and yet the decor is tired partcularly in communial hallways on the ground floor where much of the paintwork is significantly chipped and down to bear wood.
Residential fees have increased but there have been subtle cut backs. For example the faux out of season flowers
at the entrance, a reduction in live entertainment. A walk in the garden and reminiscing is not entertainment. An afternoon film does not cater for residents who have poor vision.
For main meals residents are given an option of 2 meals versus explaining other food is available. Also the tray liner and napkins have disappeared.
There appears to be fewer staff at times on duty.
Finally I really object to the home asking for raffle gifts etc. This is a BUPA facility and should be able to have a slush fund for this. A resident recently won a raffle and the bottle of drink had someone else's name written all over it and the seal was partial broken.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Harts House Care HomeThank you for your feedback. We are sorry to hear that your experience did not meet expectations on this occasion.
We would like to reassure you that we are continually investing in the home, including recent redecoration, new furniture, garden improvements such as a new patio, and additional artwork currently being installed. Our activities programme is designed to offer a variety of options to suit different needs and preferences, and we continue to review this to ensure inclusivity. Our catering team carefully prepares menus that meet residents' dietary requirements, with alternative options always available.
Staffing levels are regularly reviewed to ensure residents receive appropriate support. Fundraising activities such as raffles are entirely optional and aimed at supporting community engagement.
We would encourage any concerns to be raised directly with the management team so we can address them promptly. We would welcome the opportunity to discuss this further.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Clare House Care Home

from P D (Friend of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Very good care for the residents. Always made to feel welcome when I visited at any time of day. What I saw of the food, it looked very good and served very professionally. Staff helped with feeding my friend as she needed help. If ever I need to go into a care home, I hope I can
go into Clare House.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We are pleased to hear that you are impressed with the high standards of care provided and the meals provided at Clare House Care Home. Hopefully you will go away from this feeling like your Friend received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbotsleigh Mews Care Home

from L K (Granddaughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would to thank all of the staff at Abbotsleigh Mews care home for their great service in looking after my grandmother, who is visually impaired and is recovering after a hospital visit. I would especially like to thank Akash for his friendly demeanour and for taking excellent care of my grandmother.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Abbotsleigh Mews Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Hopefully you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Kensington Care Home

from Flemming H (Son of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Kensington consistently go out of their way to support my parents.
Medically, they are on top of the various conditions, medications and co-ordinating with visiting GP to manage symptoms. My father has multiple conditions, with conflicting requirements. However, I am very confident
he is getting the best medical care he could.
The home has gone the extra mile to help them with the transition, constantly smiling and encouraging them. The number of activities organised to keep my parents stimulated and entertained exceeded my expectations.
Everyone on the staff is incredibly friendly and positive.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Kensington Care HomeThank you for your lovely review. We are so pleased to hear how smooth the transition into care home life has been for your parents- this is truly a testament to our dedicated staff. We're delighted that your parents have found the activities to be enjoyable: we believe staying active and connected makes a real difference to wellbeing. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Clare House Care Home

from Paul C (Husband of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Clare House for almost two years, initially unable to do very much due to a severe brain infection. She's a young at heart 75 year old. But with regular private Physio and my encouragement she is on the verge of coming home. The environment at Clare House has helped her on the way.
The friendly, professional manner along with a group of people who are like one big happy family has made her stay so very special. She and indeed I will miss them all so much. Finding Clare House is truly the best stroke of luck we have had since her illness. We can thoroughly recommend Clare House, and thank each and every staff member for helping my wife on her journey to better health and keeping her so well cared for.
Paul.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your wonderful review of our home. It is heart-warming to hear how well our staff have been able to support you and your wife on her journey to recovery. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hopefully you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.