1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes
  4. Locations Owned by Bupa Care Homes in London

Care Homes Owned by Bupa Care Homes in London

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in London

Only the locations & reviews in London for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10655 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in London (20)

 - Browse 20 Care Homes owned by Bupa Care Homes in London
List View
Map View
Sort By
The Arkley Care Home
140 Barnet Road, Arkley, Barnet EN5 3LJ 
9.8 102 reviews
The Arkley Care Home, Barnet, London
"My dad was looked after at The Arkley from August 2024 until his passing in January 2026. The care and kindness he received as a bedbound,…"   Read all 102 reviews
  • from £1,215 / week
  • 54 Rooms
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Elmstead Care Home
104 Elmstead Lane, Chislehurst BR7 5EL 
9.7 86 reviews
Elmstead Care Home, Chislehurst, London
"The manager and deputy took a very personal interest in those in their care, making every effort to get to know my mother in law and to…"   Read all 86 reviews
  • from £1,315 / week
  • 41 Rooms
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Highgate Care Home
12 Hornsey Lane, Highgate, London N6 5LX 
9.7 66 reviews
The Highgate Care Home, London, London
"Idil always gives us a warm and friendly welcome. Her huge smile and compassionate nature are easy to see as she greets everyone. Nothing…"   Read all 66 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Nairn House Care Home
7 Garnault Road, Enfield EN1 4TR 
9.7 85 reviews
Nairn House Care Home, Enfield, London
"Our friend has been a resident for about 8 months. I usually visit at least once a month. The home seems very clean. All staff are very…"   Read all 85 reviews
  • from £1,115 / week
  • 61 Rooms
Location Type Care Home

Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care. They’re there when you ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Abbotsleigh Mews Care Home
Old Farm Road East, Sidcup DA15 8AY 
9.7 115 reviews
Abbotsleigh Mews Care Home, Sidcup, London
"From the first time I met Kelly and Jen when they came to visit mum at home, I felt reassured she would be well looked after. Kelly, the…"   Read all 115 reviews
  • from £1,365 / week
  • 120 Rooms
Location Type Care Home

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Manley Court Care Home
John Williams Close, Off Cold Blow Lane, London SE14 5XA 
9.6 59 reviews
Manley Court Care Home, London, London
"My mum has been staying here for a few months now, and I cannot fault any of the staff or facilities. I have peace of mind knowing my mum…"   Read all 59 reviews
  • from £1,065 / week
  • 85 Rooms
Location Type Care Home

Manley Court provides nursing, residential and dementia care, post operative convalescence, respite and palliative care. Care is also provided within the friendly setting to those living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
The Kensington Care Home
40-46 Ladbroke Road, Kensington, London W11 3PH 
9.6 96 reviews
The Kensington Care Home, London, London
"As a Bupa customer I decided to get in touch when I heard my sister was very ill. You took her in immediately and gave her that best end of…"   Read all 96 reviews
  • from £2,375 / week
  • 53 Rooms
Location Type Care Home

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Sidcup Care Home
2/8 Hatherley Road, Sidcup DA14 4BG 
9.6 189 reviews
The Sidcup Care Home, Sidcup, London
"The care given to my brother Geoff during his time at Bupa Sidcup was above and beyond. His final period was calm and comfortable. Thank…"   Read all 189 reviews
  • from £1,365 / week
  • 100 Rooms
Location Type Care Home

The Sidcup offers nursing and residential care, both long-term and short stay care. The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Middlesex Manor Care Home
119 Harrow Road, Wembley HA9 6DQ 
9.6 88 reviews
Middlesex Manor Care Home, Wembley, London
"It's hard to entrust others to take care of a loved one, but you take the risk hoping that they will give the level of care required. I am…"   Read all 88 reviews
  • from £1,230 / week
  • 83 Rooms
Location Type Care Home

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Clare House Care Home
Harefield Road, Uxbridge UB8 1PP 
9.6 65 reviews
Clare House Care Home, Uxbridge, London
"I am writing his review with reference to Bupa Clare House Uxbridge. As my partners mother became a resident, prior to her passing. Durling…"   Read all 65 reviews
  • from £1,310 / week
  • 40 Rooms
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lynton Hall Care Home
2 Lynton Road, New Malden KT3 5EE 
9.6 66 reviews
Lynton Hall Care Home, New Malden, London
"Very happy with Lynton Hall. I find the staff very friendly and supportive. I am very happy with the care given to my sist…"   Read all 66 reviews
  • from £1,165 / week
  • 51 Rooms
Location Type Care Home

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Heathland Court Care Home
56 Parkside, Wimbledon, London SW19 5NJ 
9.6 87 reviews
Heathland Court Care Home, London, London
"I cannaot thank the team at Heathland Court Care Home enough for the care and dignity they show my mother during the final years of her…"   Read all 87 reviews
  • from £1,365 / week
  • 58 Rooms
Location Type Care Home

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. They’re here when you and your ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Westcombe Park Care Home
112a Westcombe Park Road, Blackheath, London SE3 7RZ 
9.6 103 reviews
Westcombe Park Care Home, London, London
"My father first arrived at Westcombe Park in October 2024. This was a major decision for the family, especially my mother. There will…"   Read all 103 reviews
  • from £1,315 / week
  • 45 Rooms
Location Type Care Home

Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Red Court Care Home
27 Stanhope Road, Croydon CR0 5NS 
9.6 101 reviews
Red Court Care Home, Croydon, London
"My brother was very well looked after until he passed away. The staff were kind and caring and supported us as a family. We were very happy…"   Read all 101 reviews
  • from £1,350 / week
  • 35 Rooms
Location Type Care Home

Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Havering Court Care Home
Havering Road, Havering-atte-Bower, Romford RM1 4YW 
9.6 45 reviews
Havering Court Care Home, Romford, London
"Thank you all so very much for all the love and care you have given to my uncle Dennis. The care, nursing and physical support has got…"   Read all 45 reviews
  • 52 Rooms
Location Type Care Home

Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
Stamford Care Home
21 Watermill Lane, Edmonton, London N18 1SH 
9.5 85 reviews
Stamford Care Home, London, London
"Staff friendly caring for residents in all aspects. Care home clean and upkeep consistent ie decor, activities great (daily).…"   Read all 85 reviews
  • from £1,115 / week
  • 90 Rooms
Location Type Care Home

At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
Hadley Lawns Care Home
Kitts End Road, Hadley Highstone, Barnet EN5 4QE 
9.5 60 reviews
Hadley Lawns Care Home, Barnet, London
"My auntie Doreen has been a resident since June. Great care, lovely staff and excellent entertainment. :)…"   Read all 60 reviews
  • from £1,165 / week
  • 44 Rooms
Location Type Care Home

Here on the northern edge of Barnet, Hadley Lawns warmly welcomes those in need of nursing, residential and short stay care. That could be for a few short weeks of respite for a break, whilst ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Manor Court Care Home
Britten Drive, North Road, Southall UB1 2SH 
9.4 63 reviews
Manor Court Care Home, Southall, London
"When mum came to Manor Court in December, she really brightened up! The staff have been so caring and supportive. The care given is…"   Read all 63 reviews
  • from £1,200 / week
  • 111 Rooms
Location Type Care Home

A purpose-built residential care home, Manor Court offers a range of tailored care options for short or long term needs. Care is provided to people living with dementia, Parkinson’s and Huntington's ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Havelock Court Care Home
6 Wynne Road, Stockwell, London SW9 0BB 
9.2 40 reviews
Havelock Court Care Home, London, London
"Excellent staff and facilities staff courteous professional and polite. Their actions prove they care about their charges. The grounds are…"   Read all 40 reviews
  • from £1,265 / week
  • 60 Rooms
Location Type Care Home

Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harts House Care Home
Harts Grove, Woodford Green IG8 0BF 
9.0 61 reviews
Harts House Care Home, Woodford Green, London
"My father is currently a resident at Harts House. I'm very happy with the care that he is receiving and all of the staff are doing a great…"   Read all 61 reviews
  • from £1,415 / week
  • 60 Rooms
Location Type Care Home

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care. They’re here when you and your loved ones need them most. For ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in London (1662)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.656) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 1121
  • 454
  • 63
  • 13
  • 11
Date Published
  • 1662
  • 124
  • 241
  • 439
  • 1223
Reviewer Connection to Bupa Care Homes
  • 526
  • 272
  • 181
  • 117
  • 89
  • 64
  • 53
  • 46
  • 45
  • 36
  • 34
  • 30
  • 30
  • 17
  • 15
  • 15
  • 14
  • 10
  • 10
  • 10
  • 8
  • 7
  • 6
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

The Highgate Care Home

from T d (Friend of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Idil always gives us a warm and friendly welcome. Her huge smile and compassionate nature are easy to see as she greets everyone. Nothing is too much trouble. Our friend/resident has lovely things to say about her always. Reception is warm and spotlessly clean. A special mention for Octavian who goes
above and beyond. No task too big or small. No request ignored. Thank you guys for making us feel special. Coffee better than a major coffee chain.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Highgate Care HomeThank you for your lovely review. It is lovely to hear the way you describe our staff, we will certainly pass your comments on to the whole team. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Arkley Care Home

from Joanna K (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was looked after at The Arkley from August 2024 until his passing in January 2026. The care and kindness he received as a bedbound, dementia sufferer was second to none, and I cannot thank the staff enough.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Arkley Care HomeThank you for taking the time to leave your review. Hopefully you are comforted knowing that your Dad received the best possible care with us at The Arkley.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Red Court Care Home

from Georgina R (Daughter of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our neighbour recommended Red Court to us when I needed a place for my dad. It was the best decision ever. The staff were caring and polite. The food was delicious, my dad enjoyed the food. The receptionist always greeted our family with a smile. Everyone was so nice and approachable. I am pleased to
have placed my dad at Red Court.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one was cared for and looked after. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Red Court Care Home

from Derrick W (Brother of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was very well looked after until he passed away. The staff were kind and caring and supported us as a family. We were very happy with the care our brother received. The staff welcomed us always to the home and were available when we needed help. Our brother was very happy with the care he
received.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care HomeWe appreciate you taking the time to leave us your kind review. We hope that knowing your Brother was well cared for in our home is of comfort to you now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Highgate Care Home

from Hasan N (Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is good. The staff are good.
Reply from Octavian Stanciu, Home Manager at The Highgate Care HomeDear Hasan, thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you feel supported and well cared for here at The Highgate.
Our team works hard to create a comfortable, safe and welcoming environment for all our residents, and it means a lot to us to know that this has been your experience. Your comments will be shared with the staff, who will be very pleased to hear them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Red Court Care Home

from Donna J (Partner of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been well cared for since joining the care home november 2025.
He is always clean fresh clothes daily he is so happy.
Food is a very good selection. Staff are always there if you need to talk they keep you updated at all times. Activities everyday for residents. Rooms are cleaned daily
always smells fresh .
Reply from Natasha Burns-Leigh, Customer Service Advisor at Red Court Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your partner has settled in comfortably with us. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We're delighted that your partner finds the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We are looking forward to seeing you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Havering Court Care Home

from Sandra D (Niece of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all so very much for all the love and care you have given to my uncle Dennis.
The care, nursing and physical support has got him from not working to back up on his feet and able to go home again, and the 6 months of support you have shown him has lifted him out of depression. All my/our
love and thanks to you all. xxx
Reply from Natasha Burns-Leigh, Customer Service Advisor at Havering Court Care HomeYour words remind us why we do what we do. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It is wonderful and humbling to hear how much the care and support at Havering Court has uplifted your uncle. Hopefully you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbotsleigh Mews Care Home

from Paul H (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time I met Kelly and Jen when they came to visit mum at home, I felt reassured she would be well looked after. Kelly, the manager, was professional, approachable and clearly runs the home with the right values. Jen, the senior, was equally kind and attentive. Both took the time to really
listen and understand mum, which made a difficult decision much easier.


The home itself is quite simple and no-frills, but what it may lack in luxury it more than makes up for in the people who work there. The staff are warm, caring and treat the residents with genuine respect and kindness.


I also really value that I'm welcome to visit at any time, day or night, which shows the openness and confidence they have in the care they provide.


Knowing mum is surrounded by people who genuinely care gives me real peace of mind.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Abbotsleigh Mews Care HomeThank you for your lovely review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Carole C (Friend of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Ian our friend every 6 wks. Staff are very friendly & caring. Ian seems happy & contented.
Reply from Fran Donno, Customer Service Adviser at Nairn House Care HomeIt's always encouraging to read reviews like this. Knowing that you feel reassured about your Friend's care is the best feedback we can receive. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbotsleigh Mews Care Home

from Eileen D (Niece of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To date, we have found the experience very positive. Being kept informed of any health issues that have arisen, my aunt seems happy and content. I especially would like to mention Ruth, the activities lady. That has gone well above and beyond of her interaction with my aunt and other residents I have
observed when visiting the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Abbotsleigh Mews Care HomeThank you for your lovely review. We will certainly pass your kind comments on to Ruth as it is always nice to know when you are doing a good job. Thank you again for your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middlesex Manor Care Home

from J W (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's hard to entrust others to take care of a loved one, but you take the risk hoping that they will give the level of care required. I am very happy with the care provided and the attention to detail. They have restored dignity and joy, and for that I am extremely grateful. I was so proud of the birthday
party the staff and event coordinator, Valentina, organised in October at short notice. They managed to prepare a room with decorations, music and all the fun and fancy required to make a memorable birthday for my loved one. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care HomeThank you for your lovely feedback. We are very happy to hear you feel confident in the high level of care your loved one is receiving at Middlesex Manor. We will certainly pass your kind words about the birthday party on to our lifestyle and wellbeing advisers and everyone else that helped organise this event. Thank you again for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Kensington Care Home

from Clare L (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a Bupa customer I decided to get in touch when I heard my sister was very ill. You took her in immediately and gave her that best end of life she could have ever hoped for. The staff were patient and kind, nothing was too much trouble and I just thank you with all my heart. You have a very happy
warm atmosphere.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care HomeThank you for your kind feedback. We are glad we were able to care for your Sister through such a difficult time. We hope you can take comfort from knowing that she received the very best of care at The Kensington in her final days.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middlesex Manor Care Home

from S M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice staff and friendly. Nice and clean, activities when celebrate with family. Staff are well planned.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that you are impressed with the clean environment, activities and the high standards of care provided at Middlesex Manor Care Home. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Hilary K (Friend of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend has been a resident for about 8 months. I usually visit at least once a month. The home seems very clean. All staff are very approachable and friendly. Ian is well looked after.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for taking the time to leave your review. We are so pleased to hear how well your friend has settled in with us. It is also great to hear how clean and pleasant you find our surroundings: our team work very hard to maintain excellent standards. Please do not hesitate if there is anything more that we can do to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Stamford Care Home

from A P (Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff here make it a home and they are all very kind and work hard and are very professional. They are all wonderful. Food here is good and the home is clean.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care HomeThank you for taking the time to leave your review. We are happy to hear you feel at home at Stamford and that you find our staff to be wonderful. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Stamford Care Home

from J F (Son of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and always willing to help. Nice clean place and everyone try to be cheerful.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one is well cared for and looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Stamford Care Home

from Isil K (Niece of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly caring for residents in all aspects. Care home clean and upkeep consistent ie decor, activities great (daily).
Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care HomeThank you for your feedback. We are happy to hear you find our staff to be friendly and caring and that our home is well maintained. Thank you again for your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Ellen D (Sister of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a very positive view and experience of this care home. The staff are kind, attentive and genuinely care about the residents. The environment is clean, safe, and welcoming and communication with families is excellent. It's clear the residents are treated with dignity and respect and I would highly
recommend this care home to anyone looking for compassionate high quality care for a loved one.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care HomeThank you for your lovely review. It is always nice to hear words like "Kind" and "Genuine" being used to describe our care. Thank you again for your recommendation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Havering Court Care Home

from Chantelle M (Partner of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone here are so helpful, they can't do enough, always helping Martin changing his mattress. Continue physio are good with Martin. Management good. Always helpful. Thank you. PS food good.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Havering Court Care HomeYour feedback means a lot to us and the team at Havering Court Care Home. It is wonderful to hear that your loved one has settled in comfortably with us. We are delighted to hear that our team have made a difference to your family's experience. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nairn House Care Home

from Vincent H (Brother-in-law of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited many homes over the years I have to say the management and staff were lovely and welcoming on our visit to see my sister in law in this home today. The decor of the home is lovely. Thank you all for looking after my sister in law Dot so well.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.