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Care Homes Owned by Bupa Care Homes in London

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in London

Only the locations & reviews in London for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10815 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in London (20)

 - Browse 20 Care Homes owned by Bupa Care Homes in London
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The Arkley Care Home
140 Barnet Road, Arkley, Barnet EN5 3LJ 
9.7 102 reviews
The Arkley Care Home, Barnet, London
"My dad was looked after at The Arkley from August 2024 until his passing in January 2026. The care and kindness he received as a bedbound,…"   Read all 102 reviews
  • from £1,315 / week
  • 54 Rooms
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Nairn House Care Home
7 Garnault Road, Enfield EN1 4TR 
9.7 88 reviews
Nairn House Care Home, Enfield, London
"The care taken in looking after my aunt is very good and I am pleased that you had space for her, she is happy here and has settled in well…"   Read all 88 reviews
  • from £1,215 / week
  • 61 Rooms
Location Type Care Home

Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care. They’re there when you ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Elmstead Care Home
104 Elmstead Lane, Chislehurst BR7 5EL 
9.7 86 reviews
Elmstead Care Home, Chislehurst, London
"The manager and deputy took a very personal interest in those in their care, making every effort to get to know my mother in law and to…"   Read all 86 reviews
  • from £1,365 / week
  • 41 Rooms
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Abbotsleigh Mews Care Home
Old Farm Road East, Sidcup DA15 8AY 
9.6 118 reviews
Abbotsleigh Mews Care Home, Sidcup, London
"The carers and staff in Berens are amazing and lovely, I couldn't ask for better people to look after my nan that we sadly lost on Sunday…"   Read all 118 reviews
  • from £1,365 / week
  • 120 Rooms
Location Type Care Home

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Sidcup Care Home
2/8 Hatherley Road, Sidcup DA14 4BG 
9.6 190 reviews
The Sidcup Care Home, Sidcup, London
"After my mothers stroke and hospital stay, the Sidcup care home was selected because it was close to her flat, her church, her friends and…"   Read all 190 reviews
  • from £1,365 / week
  • 100 Rooms
Location Type Care Home

The Sidcup offers nursing and residential care, both long-term and short stay care. The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Highgate Care Home
12 Hornsey Lane, Highgate, London N6 5LX 
9.6 68 reviews
The Highgate Care Home, London, London
"My sister spent 4 years in Highgate Care Home, and always had excellent care. The care was personalised to her needs and wants, and the…"   Read all 68 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lynton Hall Care Home
2 Lynton Road, New Malden KT3 5EE 
9.6 69 reviews
Lynton Hall Care Home, New Malden, London
"Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and…"   Read all 69 reviews
  • from £1,165 / week
  • 51 Rooms
Location Type Care Home

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
The Kensington Care Home
40-46 Ladbroke Road, Kensington, London W11 3PH 
9.6 99 reviews
The Kensington Care Home, London, London
"The Kensington responded incredibly quickly when my father suddenly needed to move out of his home of the past 25+ years. All of the staff…"   Read all 99 reviews
  • from £2,375 / week
  • 53 Rooms
Location Type Care Home

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Middlesex Manor Care Home
119 Harrow Road, Wembley HA9 6DQ 
9.6 89 reviews
Middlesex Manor Care Home, Wembley, London
"This is a very caring place where the physical welfare of residents is constantly monitored and the staff genuinely try to create a…"   Read all 89 reviews
  • from £1,280 / week
  • 83 Rooms
Location Type Care Home

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heathland Court Care Home
56 Parkside, Wimbledon, London SW19 5NJ 
9.6 87 reviews
Heathland Court Care Home, London, London
"I cannaot thank the team at Heathland Court Care Home enough for the care and dignity they show my mother during the final years of her…"   Read all 87 reviews
  • from £1,365 / week
  • 58 Rooms
Location Type Care Home

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. They’re here when you and your ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Red Court Care Home
27 Stanhope Road, Croydon CR0 5NS 
9.6 102 reviews
Red Court Care Home, Croydon, London
"Dad moved to Red Court months ago and couldn't be happier. Dad is treated with respect and kindness, nothing is too much trouble. Dad…"   Read all 102 reviews
  • from £1,350 / week
  • 35 Rooms
Location Type Care Home

Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Westcombe Park Care Home
112a Westcombe Park Road, Blackheath, London SE3 7RZ 
9.6 103 reviews
Westcombe Park Care Home, London, London
"My father first arrived at Westcombe Park in October 2024. This was a major decision for the family, especially my mother. There will…"   Read all 103 reviews
  • from £1,315 / week
  • 45 Rooms
Location Type Care Home

Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Havering Court Care Home
Havering Road, Havering-atte-Bower, Romford RM1 4YW 
9.6 45 reviews
Havering Court Care Home, Romford, London
"Thank you all so very much for all the love and care you have given to my uncle Dennis. The care, nursing and physical support has got…"   Read all 45 reviews
  • 52 Rooms
Location Type Care Home

Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Stamford Care Home
21 Watermill Lane, Edmonton, London N18 1SH 
9.5 87 reviews
Stamford Care Home, London, London
"Staff friendly caring for residents in all aspects. Care home clean and upkeep consistent ie decor, activities great (daily).…"   Read all 87 reviews
  • from £1,115 / week
  • 90 Rooms
Location Type Care Home

At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
Hadley Lawns Care Home
Kitts End Road, Hadley Highstone, Barnet EN5 4QE 
9.5 60 reviews
Hadley Lawns Care Home, Barnet, London
"My auntie Doreen has been a resident since June. Great care, lovely staff and excellent entertainment. :)…"   Read all 60 reviews
  • from £1,165 / week
  • 44 Rooms
Location Type Care Home

Here on the northern edge of Barnet, Hadley Lawns warmly welcomes those in need of nursing, residential and short stay care. That could be for a few short weeks of respite for a break, whilst ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Clare House Care Home
Harefield Road, Uxbridge UB8 1PP 
9.4 71 reviews
Clare House Care Home, Uxbridge, London
"My mum has been at Clare House since December 2024. She went there as two lifelong friends were also residents. Clare House is a small care…"   Read all 71 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Manley Court Care Home
John Williams Close, Off Cold Blow Lane, London SE14 5XA 
9.3 60 reviews
Manley Court Care Home, London, London
"My mum has been staying here for a few months now, and I cannot fault any of the staff or facilities. I have peace of mind knowing my mum…"   Read all 60 reviews
  • from £1,065 / week
  • 85 Rooms
Location Type Care Home

Manley Court provides nursing, residential and dementia care, post operative convalescence, respite and palliative care. Care is also provided within the friendly setting to those living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Havelock Court Care Home
6 Wynne Road, Stockwell, London SW9 0BB 
9.2 40 reviews
Havelock Court Care Home, London, London
"Excellent staff and facilities staff courteous professional and polite. Their actions prove they care about their charges. The grounds are…"   Read all 40 reviews
  • from £1,265 / week
  • 60 Rooms
Location Type Care Home

Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Manor Court Care Home
Britten Drive, North Road, Southall UB1 2SH 
9.2 64 reviews
Manor Court Care Home, Southall, London
"Staff are amazing, compassionate and very kind. They serve residents with absolute love and care tending to all needs with a smile. The…"   Read all 64 reviews
  • from £1,240 / week
  • 111 Rooms
Location Type Care Home

A purpose-built residential care home, Manor Court offers a range of tailored care options for short or long term needs. Care is provided to people living with dementia, Parkinson’s and Huntington's ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harts House Care Home
Harts Grove, Woodford Green IG8 0BF 
9.0 61 reviews
Harts House Care Home, Woodford Green, London
"My father is currently a resident at Harts House. I'm very happy with the care that he is receiving and all of the staff are doing a great…"   Read all 61 reviews
  • from £1,415 / week
  • 60 Rooms
Location Type Care Home

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care. They’re here when you and your loved ones need them most. For ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in London (1689)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.645) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Clare House Care Home

from W B (Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A welcoming home. All staff are caring and helpful. Comfortable and attractive accommodation.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. It is always lovely to hear words like "Caring" and "Helpful" being used to describe our staff. Hearing that our care has made a difference to your experience is truly rewarding. Please don't hesitate to reach out if there's anything more we can do.
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  • Treated with Dignity
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Review of

Clare House Care Home

from A Y (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm happy that my dad is in a good place, looked after by helpful and cheerful staff.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your Dad has settled in comfortably with us and it is always lovely to hear words like "Helpful" and "Cheerful" being used to describe our staff. We're committed to continuing to support you and your family in every way we can.
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Review of

Clare House Care Home

from M W (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was nice to go and see a friend who seemed settled and looked after well, in fact two friends!
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeIt's always encouraging to read reviews like this. It is wonderful to hear that your Friend has settled in comfortably with us and feedback like yours inspires us to continue to provide the very best care. We're committed to making every day as positive and comfortable as possible for your Friend.
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Review of

Clare House Care Home

from S H (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Peaceful, dignified, friendly.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
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  • Treated with Dignity
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Review of

Red Court Care Home

from C D (Son of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved to Red Court months ago and couldn't be happier. Dad is treated with respect and kindness, nothing is too much trouble. Dad enjoys the live music. They call us if there are any changes. Dad's mood is much better than when he was living on his own. I am very happy with the care he is receiving.
Reply from Fran Donno, Customer Service Adviser at Red Court Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that your Dad is treated with respect and kindness at Red Court Care Home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're committed to making every day as positive and comfortable as possible for your loved one.
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  • Treated with Dignity
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Review of

Lynton Hall Care Home

from Taha A (Son of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and visitors. Big thank you to all, from the heart.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care HomeThank you for taking the time to leave us your review. We are very happy to hear you describe our staff as friendly accommodating and understanding. We hope to continue providing your loved one with the best possible care.
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Review of

The Highgate Care Home

from Tom F (Brother of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister spent 4 years in Highgate Care Home, and always had excellent care.
The care was personalised to her needs and wants, and the staff showed great patience and kindness in addressing all the issues that she raised.
When she stopped eating and taking her medicine the staff continued to support
her to live, and die, the way that she had chosen.
It really gave her the agency that she wanted.
Reply from Octavian Stanciu, Home Manager at The Highgate Care HomeDear Tom, Thank you very much for taking the time to share your wonderful feedback about The Highgate Care Home. Your kind comments will be shared with our team.
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Review of

Manley Court Care Home

from N C (Power of Attorney of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My daughter's father lived at Manley Court Care Home from August 2023 to February 2026. He has Huntington's disease and needs careful monitoring, correct nutrition and specialist care, but the standard he received was far below acceptable. He was wrongly put on Level 4 food instead of Level 6, causing
significant weight loss. After the manager left in 2024, communication declined, and over the next year he lost more than 10kg without anyone informing me. By February he weighed only 47kg at 1.68m, severely affecting his mobility. His tablet also disappeared from his room. The GP refused to give me access to his medical records despite my Health and Welfare LPA and prescribed medication that had previously caused side effects. He suffered frequent falls, repeated A&E visits and clear effects of staff shortages. His social care team eventually moved him to a more suitable home. Based on our experience, I cannot recommend Manley Court for complex needs.
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Review of

Lynton Hall Care Home

from Dennis P (Son of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, fantastic care throughout the home, staff are very helpful.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care HomeWe really appreciate your feedback. Thank you again for choosing Lynton Hall for your loved one.
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Review of

Nairn House Care Home

from Teresa H (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were great! Home was clean, airy, hygienic, great!!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care HomeThank you for your feedback. We are very happy to hear you describe our staff as great. Thank you again for your review.
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Review of

Middlesex Manor Care Home

from Lesley T (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very caring place where the physical welfare of residents is constantly monitored and the staff genuinely try to create a welcoming atmosphere where residents feel safe and heard.
There are good routines in place that ensure health problems are noticed quickly. The staffing levels are relatively
good, although staff can sometimes be a bit under pressure, there are always enough to cope with a crisis.
The staff work well together, support each other and seem to enjoy their jobs which makes for happier residents too.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care HomeThank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is well cared for.
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Review of

The Kensington Care Home

from E H (Son of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Kensington responded incredibly quickly when my father suddenly needed to move out of his home of the past 25+ years. All of the staff (and I mean everyone) have taken every step to adapt their care, support and daily routines to help him adjust to his new home. Because of the rushed move, my father
was then immediately offered a better room (more spacious and with much more light) when one became available. Honestly, the rooms are all beautiful - in fact, the whole home is a dream setting.
While I will admit that it has taken my father some time to get used to his new surroundings, I have been so comforted to see him so relaxed, feeling safe and looked after by the carers. The Kensington's environment is a warm and welcoming place and that is a reflection of the amazing individuals that they have employed there, and the culture that has been created and sustained by the management. I could not be more grateful to all of them.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care HomeThank you for your kind words. We are happy we were able to help with such a quick move. We appreciate it can be difficult to settle after an unexpected change so we are happy that he now feels safe, secure and at home with us. Thank you again for your lovely review.
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Review of

The Kensington Care Home

from Giselle P (Friend of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend she well look after with my staff loving home clean and welcoming.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care HomeThank you for your feedback. We are happy to hear that you feel your friend is well looked after at The Kensington.
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Review of

Clare House Care Home

from J N (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Disappointing with lack of any support or words of condolence after the passing of my mother in February of this year in hospital.
Even when clearing out her room we were not given any support or kind words, still no communication 3 months after her passing.. this was mum's home for over 3 years- she
deserved better.
For the fees charged mum's room was in poor decorative order- curtains were not hung properly (i tried to repair them myself) signs of rodent infestation, water leak stains remained.. not what was to be expected of BUPA's high standards or fees.
Some good, some poorly trained staff to which concerns were raised and apparently investigated.
Nice garden which is the positive at the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeWe’re very sorry to hear that your experience at our home did not meet your expectations and we have shared your feedback with the senior management team at the home. They have confirmed that they were in contact with you regarding any concerns you raised with them, and they were investigated and responded to.

We take all feedback seriously and remain committed to providing a safe, comfortable, and supportive environment for all our residents. If you would like to discuss anything further, please do not hesitate to contact the home manager or email feedback@bupa.com.
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Review of

Nairn House Care Home

from Leigh D (Niece of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care taken in looking after my aunt is very good and I am pleased that you had space for her, she is happy here and has settled in well now. The home is itself is very good, the staff are friendly and welcoming at all times.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your aunt in our care. We hope to continue providing your loved one with the best possible care.
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Review of

Clare House Care Home

from Julia W (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Clare House since December 2024. She went there as two lifelong friends were also residents. Clare House is a small care home where the staff prioritise the well being and happiness of the residents. It is always the same staff you see on every visit, and they develop a personal relationship
so that the residents feel at home. It has always been a pleasure to visit; everyone says hello, and nothing is too much trouble. Not the smartest care home, but the care is second to none.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your review. The safety, health and happiness of our residents is our top priority, so it's great to hear that these things have shone through in your experience. We want all our residents and their families to feel like our home is a community. We are very proud to have such dedicated staff and it's lovely to hear that you have built up a rapport with them too.
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Review of

Manor Court Care Home

from R A (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are amazing, compassionate and very kind. They serve residents with absolute love and care tending to all needs with a smile. The staff are selfless! Residents including my mother are treated well to maintain dignity.
Reply from Fran Donno, Customer Service Adviser at Manor Court Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Kind" and "Compassionate" being used to describe our staff and we are pleased to hear that your Mother is well cared for and looked after. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Abbotsleigh Mews Care Home

from Meg T (Granddaughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers and staff in Berens are amazing and lovely, I couldn't ask for better people to look after my nan that we sadly lost on Sunday morning I would like to thankyou all for the care you have given her and making us family happy with the care and making my nan happy too, your all incredible people
and you should all be proud of the job yous do, your sincerely Meg
Reply from Alison Horridge, Customer Service Advisor at Abbotsleigh Mews Care HomeThank you for taking the time to leave us your review. We are so sorry for your loss. Hopefully you can find comfort in knowing your Nan received the best care possible with us at Abbotsleigh Mews. Thank you again for your kind words.
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Review of

Stamford Care Home

from P F (Son of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff who are patient and attentive with my mother and have built up a good relationship with her. Good interaction with the family.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Stamford Care HomeThank you for your lovely review. We are glad to hear what a difference our team has made to you and your loved one. We are very fortunate to have such a compassionate and caring team and it is lovely to hear this reflected in your experience. We're looking forward to creating many more happy memories with you and your family.
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Review of

Stamford Care Home

from J H (Daughter-in-law of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reception very welcoming and happy to see us. The team are kind and patient, coming in to talk and get Gordon to try and get him out of his room for activities. When we request to go in the garden they are always more than helpful with anything we need.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Stamford Care HomeWe appreciate you sharing your experience with our home. It is always nice to hear words like 'kind' and 'patient' being used to describe our care. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We're committed to making every day as positive and comfortable as possible for your loved one.
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Awards / Recognitions (9)

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