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- Havering Court Care Home

The care I'm receiving is excellent, food is brilliant and I feel very safe here.Joseph B(Resident / Service User)

He was well looked after and made very welcome by his lovely carers. Meals were good and variedJackie C(Mother of Resident/Service User)

The managers and staff are fantastic and care to residents is brilliant.E D(Wife of Resident/Service User)

The care I'm receiving is excellent, food is brilliant and I feel very safe here.Joseph B(Resident / Service User)

He was well looked after and made very welcome by his lovely carers. Meals were good and variedJackie C(Mother of Resident/Service User)

The managers and staff are fantastic and care to residents is brilliant.E D(Wife of Resident/Service User)

Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, physical disabilities, respiratory and neurological conditions, such as multiple sclerosis, Parkinson’s and acquired or traumatic brain injuries.
Nursing staff with the onsite physiotherapy team ensure resident needs are continually met. Visiting professionals such as GPs, speech and language therapists, wheelchair services and...
Care Provided by Havering Court Care Home
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Havering Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Evelyn Baah(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
Visiting
- The home is five miles from the junction of the M25 and A12, with plenty of parking on-site. There are bus stops just outside the home, and the train station at Romford has connections to Southend, Colchester and London Liverpool Street.
Parking
- On-site parking available.
Havering Court Care Home Reviews (46)
Havering Court Care Home has a Review Score of 9.4 (9.426) out of 10, based on 12 reviews in the last 2 years.
Over all time Havering Court Care Home has 46 reviews.
All satisfactory
We appreciate you sharing your experience with our home. Thank you for recognizing the care and dedication of our team. Please don't hesitate to reach out if there's anything more we can do.
The care, nursing and physical support has got him from not working to back up on his feet and able to go home again, and the 6 months of support you have shown him has lifted him out of depression. All my/our love and thanks to you all. xxx
Your words remind us why we do what we do. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It is wonderful and humbling to hear how much the care and support at Havering Court has uplifted your uncle. Hopefully you will go away from this feeling like your loved one received the best possible care.
Everyone here are so helpful, they can't do enough, always helping Martin changing his mattress. Continue physio are good with Martin. Management good. Always helpful. Thank you. PS food good.
Your feedback means a lot to us and the team at Havering Court Care Home. It is wonderful to hear that your loved one has settled in comfortably with us. We are delighted to hear that our team have made a difference to your family's experience. Please don't hesitate to reach out if there's anything more we can do.
Kind staff.
Thank you for kind words. We are fortunate to have such kind and caring staff members. Please feel free to reach out if there is anything more that we can do.
Excellent food, great activities and lovely staff.
Thank you for taking the time to leave your review. We are so pleased to hear how much you have enjoyed the food and activities at Havering Court. Please don't hesitate to reach out if there's anything more we can do.
After 8 years of my husband being a resident, he and I feel part of a warm, welcoming family - of course, there have been times that things have gone slightly out of kilter, but they are soon corrected.
Thank you for your feedback. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Feedback like yours inspires us to continue to provide the very best care. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.
He is there temporarily for care and rehabilitation, following a long hospital stay recovering from illness.
In just 3 weeks he has progressed so much both in his mood and physically.
This is all thanks to the wonderful team of carers, nurses, physios, domestic, kitchen and everyone.
All are so friendly and positive and are encouraging him on his road to recovery.
He is now able to walk, a little, for the first time in 4 months. He also loves the food!
Choosing a care home for a loved one is scary, we felt supported and understood, exactly what we needed, at a very difficult time.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's great to hear that the dining experience has been...
Staff tolerant and kind. They understand how disorientating it can be for patients when they first arrive and they are tolerant and patient.
We appreciate you sharing your experience with our home. It's lovely to know that you feel reassured that your loved one is safe and well looked after. It is always wonderful to hear words like "Kind" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
My mother has been here for 10 years, in that time she has had great care, and feels at home. Carers are warm & friendly, going beyond their duties to make her feel looked after and a part of a family environment. We, the family, are very grateful & appreciate the home. We are also welcome at any visit.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.
Overall care staff are friendly and helpful and there are lots of things to do to keep residents entertained.
Thank you for taking the time to leave us your lovely review. It is always wonderful to hear words like "Friendly" and "Helpful" being used to describe our staff and we are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
The home is homely and the staff are respectful, with plenty to eat and drink and some freedom.
We appreciate you taking the time to leave us your comments. It is always nice to hear words like, "respectful" being used to describe our staff. We hope to continue providing your loved one with the best possible care.
Good care home. Excellent members of staff. More staff are required.
Thank you for your feedback we hope Havering Court has made the transition for your loved one. We will discuss your feedback with the home's manager to help them continually improve their service.
The staff have always been warm, friendly, supportive and very caring towards my daughter. I don't see why she has been sent to a different home and not returned to Havering Court, I just hope that my daughter gets the same standard of care.
Thank you for your lovely review. We hope Havering Court Care Home did everything possible to make the transition as easy as possible, and it is always nice to hear words like "warm" and "friendly" being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Upon arrival I was welcomed by the lovely assistant manager who had met me previously having taken time to assess my needs at the hospital. The staff here are overall truly lovely and cannot do enough to help - one member of staff in particular is a carer here and cares from her heart, another member of staff is in events and always has a cheerful chat. You are afforded space to heal and breathe, but given great care, healthy choice of food, although you arrive alone, you could never feel lonely, rooms are cleaned daily by great staff like one member of staff in particular. Will be hard to leave here. My thanks to all.
Thank you for such lovely words. We are really pleased to hear you have felt so well cared for and looked after by our staff, and it's wonderful to hear you have been made to feel like a part of our Havering Court family. We will certainly pass your comments on to the manager.
I can't thank everyone involved in her care enough. After more than 12 weeks in hospital, she constantly needed some TLC. Thank goodness she has received that at Havering Court.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Havering Court for your stay.
It's a really good care home.
Thank you for your feedback. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
All staff are good and caring.
We appreciate you taking the time to leave us your lovely comments. We are pleased to hear that you are impressed with the caring staff at Havering Court Care Home. We hope to continue providing you with the best possible care.
Good option for food.
Comfortable rooms.
Good atmosphere.
Thank you for taking the time to leave your review. We are pleased to hear you are overall very satisfied with the atmosphere and care the staff at our home provide. Please let us know if there is anything we can do to make Havering Court as comfortable as possible.
My mum has been in Havering Court since September 2022, in that time we can only but compliment the home on how amazing it and the staff have been. The home itself is in a lovely setting with wildlife literally outside the window, mum regularly watches the squirrels playing outside. The home is clean and tidy, no smells at all. They have singers and other entertainment which Mum has enjoyed. As a family, we are always welcome including children and pets (or as a group). The staff are all amazing more like friends to us all. The care is 2nd to none, all residents are clean, tidy, showered, smart, and most of all quality of life is upheld at all times (inc choices). We would like to thank all of the staff that deal with Mum from nurses, carers, cleaners, etc; you are all amazing and we appreciate everything you have done for my mum and all of us as a family! Thank you for putting a smile on mums face and for the outstanding care she has received!
Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
Every visit I do is met with the same excellent standard since the beginning of my first visit coming here. The staff are very friendly and very helpful and they go out of their way to do little extra things to make the residents comfortable.
Thank you for your feedback. It is always nice to hear words such as "friendly" and "helpful" used to describe our care. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Havering Court offers a range of care services to those aged 18+ with a physical disability or complex care need, including rehabilitation, neurological condition such as MS or acquired brain injury, nursing and residential.
News (0) & Events (0)
There are no news items for Havering Court Care Home.
There are no upcoming events for Havering Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Havering Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Havering Court Care Home
What types of Care is Havering Court Care Home registered for?
Dementia, Learning Disability / Autism, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Havering Court Care Home have?
There are 52 Single Rooms.
What are the Facilities & Services at Havering Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Havering Court Care Home to the centre of Romford?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Havering Court Care Home to verify any information. View our terms and conditions. Havering Court Care Home has an Enhanced Service -more info.