Havering Court Care Home

Havering Road, Havering-atte-Bower, Romford RM1 4YW
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9.6 45 Reviews
  • Havering Court Care Home, Romford
Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, physical disabilities, respiratory and neurological conditions, such as multiple sclerosis, Parkinson’s and acquired or traumatic brain injuries.

Nursing staff with the onsite physiotherapy team ensure resident needs are continually met. Visiting professionals such as GPs, speech and language therapists, wheelchair services and dietitians; enable residents' needs to be continually met.

Havering Court is set in a peaceful, woodland setting, off the main road. The home has good transport links with a regular bus route stopping directly outside the home, not to mention easy access to the A12/ M25.

Havering Court has comfortable ensuite bedrooms and well-furnished lounge areas where residents can relax and socialise. The home benefits from lots of outside space for family and friends to use whenever they come to visit.

There’s a real sense of community at Havering Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.

So whether a loved one has a hobby, special interest or activity they enjoy or would like to take up a new one, there are lots of exciting activities to get involved in. There’s never a dull moment, the care home puts on lots of activities that everyone can join in with if they wish and the activities are just as much fun for staff as it is for residents.

Enjoying food is an important part of life. Soon after a resident arrives at Havering Court, staff discuss their personal preferences and dietary needs with them.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Havering Court Care Home.
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Care Provided by Havering Court Care Home

Primary Care Categories

  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1265
  • Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1390
  • RESPITE Self-Funded Nursing Care: from £1540

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Havering Court Care Home to confirm what's included and receive a personalised quote based on your needs.

Contact Havering Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Havering Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Evelyn Baah (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Visiting

  • The home is five miles from the junction of the M25 and A12, with plenty of parking on-site. There are bus stops just outside the home, and the train station at Romford has connections to Southend, Colchester and London Liverpool Street.

Parking

  • On-site parking available.

Havering Court Care Home Reviews (45)

9.6

Havering Court Care Home has a Review Score of 9.6 (9.560) out of 10, based on 14 reviews in the last 2 years.
Over all time Havering Court Care Home has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Havering Court Care Home
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Review from J M (Daughter of Resident) published on 19 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Havering Court Care Home for five months, and I have been extremely impressed by the care and service of the staff, entertainment, cleanliness and food. My dad has a brain injury, and he can be, at times, a tricky resident due to his complex mental health needs and challenges. I cannot
thank the staff more for their care and support towards my dad and all of our family. They are an absolute lifeline for all of us.
Reply from Grace Langfield, Customer Service Adviser at Havering Court Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear your family feel at ease with the care levels provided to your loved one in our home. We hope to continue providing the best care possible.
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Review from D W (Sister of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very happy with the service you provide. My sister was so ill and now she seems to know what is going on. Very well looked after. Send her for treatment when she needs it. They all talk to her as if they are her friends. Very pleasant to us when we visit, keep us informed of her well being.
Reply from Rebecca Kellegher, Customer Service Adviser at Havering Court Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Havering Court.
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Review from Linda B (Sister of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the 11 or so years that my brother has been in the home, he has been very well cared for. The staff are very caring and attentive and there is a true family atmosphere at the home.
Reply from David Mclean, Customer Service Adviser at Havering Court Care HomeThank you for your kind words. It is always nice to hear words like "caring" and "attentive" being used to describe our care. We hope to continue providing your loved one with the best possible care.
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Review from C O (Respite Resident) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A place I have stayed in before, 11 years ago on respite care while recovering from a bowel operation. A lovely wooded setting with local wildlife, birds, squirrels and deer visiting.
Returned again for respite care, kind friendly management, staff, nurses and carers and cleaning and washing ladies
make you feel at home and relaxed some carers and residents remember me from before.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for your kind review. It was lovely having you back, we are glad that we were able to offer you another respite stay. Thank you for choosing us for your care.
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Review from Julia R (Wife of Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is new to the care home and we have been totally blown away by the welcome we both received and the care given to my husband so far. He has complex needs and we are both confident that he is now in the right place. We have both been listened to in the terms of his needs and the care needed
and it has been clean in the care given up to now. Everyone has been friendly and interested.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for taking the time to leave your review. We are happy to hear that you are "blown away" by the care provided to your Husband, It is always nice to hear from family members feeling like their loved one is well cared for. Thank you again for your kind words.
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Review from A D (Nephew of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has resided since 7/8/2003. I have always neem very impressed with the care provided to her and can never show enough how grateful we are. This is especially so since she became very ill this week. The care and attention given to her was unreal. Thanks all for your hard work all the time.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for taking the time to leave us your feedback, we really appreciate your kind words.
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Review from M C (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team have tried their best in being responsive to her needs and making sure she’s happy. For example, they regularly book her hair appointments to have her hair cut and dyed, knowing that this does wonders for her self esteem. She’s been making steady progress in her recovery from covid (after
months in hospital intensive care). The rehab team have been giving her weekly physio sessions and the activity team provides her with daily exercise to support her physical recovery. Mum enjoys the meals and they have certainly helped in getting her appetite back after a long stint in hospital intensive care. The room is regularly cleaned and the care home have allowed her to bring in her personal items to help personalise and make her stay as comfortable as possible. We are hopeful that under the responsible care of this nursing home, she will make a steady recovery.
Reply from Amanda Barnes, Customer Service Adviser at Havering Court Care HomeWe appreciate you taking the time to leave us your comments. It is nice to hear that you feel our home and staff have been responsive to your Mums needs and help to make her feel better by making sure she has her hair done. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.
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Review from G B (Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the atmosphere at Havering Court to be good as the staff were pleasant and helpful, and treated everyone as a person, whatever their disabilities. I thought that the time interval between the evening meals and breakfast was too great (5.20 pm until 8.40 am). Perhaps a snack would be offered
during the evening. Otherwise, the meals were varied and tasty with other options such as an omelette or jacket potato if nothing appealed on the menu.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for taking the time to leave us a review. We are glad to hear that you found the atmosphere to be good at Havering Court during your stay. We do have a night bite menu, which can be accessed during the evening. I will pass your comments on to our management team to make sure all our residents are aware of this. Thank you again for your feedback.
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Review from Jenny C (Friend of Resident) published on 11 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I knew my friend as her district nurse for many years prior to her coming here. She was extremely unwell and failing to thrive at home due to her long term and acute conditions. With help we managed to get her into Havering Court Care Home and the change in her has been quite unbelievable. They have
welcomed her, made her feel safe, secure and at home. Sally is now thriving despite long term conditions and I know they will look after her like one of their family. High praise is not enough. They are lifesavers.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeWe appreciate you taking the time to leave us your feedback. We are so happy that your Friend is thriving in our care at Havering Court. Thank you.
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Review from Sally C (Resident) assisted by family/friend published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all very nice and pleasant. The treat me with respect and listen to me. They have made me feel relaxed and at home and have allowed me to add my own personal possessions to my room. I am so much happier here than I was at home and feel safe and looked after. I wouldn't want to be anywhere
else.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for your lovely review. We are so happy to hear that you feel safe and content in our care at Havering Court. Thank you again for taking the time to leave us your comments.
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Review from John K (Father of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has high dependency and has lived in various residential placements. Havering Court Care Home has ensured he is settled in his new home, the staff have created a happy, welcoming and professional placement for him. There is a wonderful community feel with everyone welcoming visitors and talking
to family members which is reassuring for us!
I have never seen him so happy outside his own family home. Thank you to everyone here.
Reply from Amanda Barnes, Customer Service Adviser at Havering Court Care HomeWe appreciate you taking the time to leave us your comments, It is lovely to hear that you are happy with the care provided at Havering Court for your son and that you feel he is happy at the home. Please let us know if there is anything we can do to make your Sons stay as comfortable as possible.
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Review from Eva K (Son of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has only been here for a short time, but he's settled in so well. All the family have visited and we are all delighted with Havering Court Care Home. The standard of care is excellent and the nurses are excellent and careers are lovely, kind and caring to a very high standard,
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for your feedback. We are so happy to hear that you are delighted with the care provided at Havering Court. Thank you for taking the time to write your review.
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Review from Vera P (Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thought staff and the food was excellent. Nothing was too much trouble for them to do for me.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Havering Court Care HomeThank you for your feedback. We are happy to hear you describe the staff as excellent. Thank you for choosing us for your stay.
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Review from Julie A (Respite Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
I was on a one week respite. Due to the COVID-19 situation, I was not told personally that I had to isolate for 14 days. Although I had already been tested negative two days before. I felt like a prisoner. Staff were generally ok and were the main ones I spoke to. They loved me to bits and did not want
me to leave. I am a young person with Parkinson's. I felt staff did not know a thing about Parkinson's. I am currently 48 and was disabled aged 34.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Havering Court Care HomeWe really appreciate you taking the time to leave us your feedback.
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Review from Joseph B (Resident) published on 5 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I'm receiving is excellent, food is brilliant and I feel very safe here. My room is kept very clean along with other areas of the home. The nurses have been fabulous and always on time with my medication. Activities have been wonderful, all in all, first class.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Havering Court Care HomeWe really appreciate you taking the time to leave us feedback, thank you so much for your lovely, kind words. Please let us know if there is anything else we can do to make your stay as comfortable as possible.
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Review from G P (Stepmother of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no report as it is running well.
I can go on holiday and do not have to worry about him because I know that he is in good hands.
Thank you.
Reply from Greta Narbutaityte, Customer Adviser at Havering Court Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care.
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Review from Shanthi G (Sister of Resident) published on 8 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff willing to help with everything. Rooms are kept clean and overall I would recommend this place to family and friends.
Reply from Greta Narbutaityte, Customer Adviser at Havering Court Care HomeThank you, we really appreciate your feedback.
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Review from Jackie C (Mother of Resident) published on 26 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son recently spent three weeks respite care in Havering Court Care Home.
His room was clean and comfortable, and everything was provided to ensure all his needs were met.
He was well looked after and made very welcome by his lovely carers.
Meals were good and varied, he enjoyed the afternoon
entertainments, and is looking forward to a return visit!
Reply from Greta Narbutaityte, Customer Adviser at Havering Court Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to see you again soon!
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Review from E D (Wife of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Havering Court Care Home is a very homely place, last week the manager made sure my husband went for his appt in the hospital which he would have missed due to an error from the hospital. The managers and staff are fantastic and care to residents is brilliant. Am so pleased to have my husband in Havering
Court Care Home.
Reply from Greta Narbutaityte, Customer Adviser at Havering Court Care HomeThank you for your praise. Our residents' health and well being is an absolute priority, therefore it is always a delight to hear from family members feeling like their loved one is cared for and looked after.
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Review from P E (Son of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are helpful.
Very friendly, caring and a clean and tidy environment.
Best place my mum's been in.
Reply from Greta Narbutaityte, Customer Adviser at Havering Court Care HomeThank you for your kind words.
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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Havering Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.710 for Havering Court Care Home is calculated as follows: ( (120 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 162 Ratings = 4.71
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Havering Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 25 Mar 2026

Havering Court offers a range of care services to those aged 18+ with a physical disability or complex care need, including rehabilitation, neurological condition such as MS or acquired brain injury, nursing and residential.

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Awards / Recognitions (8)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Havering Court Care Home to verify any information. View our terms and conditions. Havering Court Care Home has an Enhanced Service - more info.