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- Havering Court Care Home

The care I'm receiving is excellent, food is brilliant and I feel very safe here.Joseph B(Resident / Service User)

He was well looked after and made very welcome by his lovely carers. Meals were good and variedJackie C(Mother of Resident/Service User)

The managers and staff are fantastic and care to residents is brilliant.E D(Wife of Resident/Service User)

The care I'm receiving is excellent, food is brilliant and I feel very safe here.Joseph B(Resident / Service User)

He was well looked after and made very welcome by his lovely carers. Meals were good and variedJackie C(Mother of Resident/Service User)

The managers and staff are fantastic and care to residents is brilliant.E D(Wife of Resident/Service User)

Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, physical disabilities, respiratory and neurological conditions, such as multiple sclerosis, Parkinson’s and acquired or traumatic brain injuries.
Nursing staff with the onsite physiotherapy team ensure resident needs are continually met. Visiting professionals such as GPs, speech and language therapists, wheelchair services and...
Care Provided by Havering Court Care Home
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Havering Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Evelyn Baah(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
Visiting
- The home is five miles from the junction of the M25 and A12, with plenty of parking on-site. There are bus stops just outside the home, and the train station at Romford has connections to Southend, Colchester and London Liverpool Street.
Parking
- On-site parking available.
Havering Court Care Home Reviews (46)
Havering Court Care Home has a Review Score of 9.4 (9.426) out of 10, based on 12 reviews in the last 2 years.
Over all time Havering Court Care Home has 46 reviews.
My son is only 22 years old. He will not be here for too long. He has been here for just over two weeks and must say that the nurses and carers are brilliant. I have nothing bad to say about anyone who works here.
Thank you for your kind words. We are very happy to hear you can feel at ease with your son in our care. Please let us know if there is anything we can do to make your son's stay as comfortable as possible.
My dad has been in Havering Court Care Home for five months, and I have been extremely impressed by the care and service of the staff, entertainment, cleanliness and food. My dad has a brain injury, and he can be, at times, a tricky resident due to his complex mental health needs and challenges. I cannot thank the staff more for their care and support towards my dad and all of our family. They are an absolute lifeline for all of us.
We appreciate you taking the time to leave us your comments. It is always nice to hear your family feel at ease with the care levels provided to your loved one in our home. We hope to continue providing the best care possible.
Overall very happy with the service you provide. My sister was so ill and now she seems to know what is going on. Very well looked after. Send her for treatment when she needs it. They all talk to her as if they are her friends. Very pleasant to us when we visit, keep us informed of her well being.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Havering Court.
In the 11 or so years that my brother has been in the home, he has been very well cared for. The staff are very caring and attentive and there is a true family atmosphere at the home.
Thank you for your kind words. It is always nice to hear words like "caring" and "attentive" being used to describe our care. We hope to continue providing your loved one with the best possible care.
Returned again for respite care, kind friendly management, staff, nurses and carers and cleaning and washing ladies make you feel at home and relaxed some carers and residents remember me from before.
Thank you for your kind review. It was lovely having you back, we are glad that we were able to offer you another respite stay. Thank you for choosing us for your care.
My husband is new to the care home and we have been totally blown away by the welcome we both received and the care given to my husband so far. He has complex needs and we are both confident that he is now in the right place. We have both been listened to in the terms of his needs and the care needed and it has been clean in the care given up to now. Everyone has been friendly and interested.
Thank you for taking the time to leave your review. We are happy to hear that you are "blown away" by the care provided to your Husband, It is always nice to hear from family members feeling like their loved one is well cared for. Thank you again for your kind words.
My aunt has resided since 7/8/2003. I have always neem very impressed with the care provided to her and can never show enough how grateful we are. This is especially so since she became very ill this week. The care and attention given to her was unreal. Thanks all for your hard work all the time.
Thank you for taking the time to leave us your feedback, we really appreciate your kind words.
The care team have tried their best in being responsive to her needs and making sure she’s happy. For example, they regularly book her hair appointments to have her hair cut and dyed, knowing that this does wonders for her self esteem. She’s been making steady progress in her recovery from covid (after months in hospital intensive care). The rehab team have been giving her weekly physio sessions and the activity team provides her with daily exercise to support her physical recovery. Mum enjoys the meals and they have certainly helped in getting her appetite back after a long stint in hospital intensive care. The room is regularly cleaned and the care home have allowed her to bring in her personal items to help personalise and make her stay as comfortable as possible. We are hopeful that under the responsible care of this nursing home, she will make a steady recovery.
We appreciate you taking the time to leave us your comments. It is nice to hear that you feel our home and staff have been responsive to your Mums needs and help to make her feel better by making sure she has her hair done. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.
I found the atmosphere at Havering Court to be good as the staff were pleasant and helpful, and treated everyone as a person, whatever their disabilities. I thought that the time interval between the evening meals and breakfast was too great (5.20 pm until 8.40 am). Perhaps a snack would be offered during the evening. Otherwise, the meals were varied and tasty with other options such as an omelette or jacket potato if nothing appealed on the menu.
Thank you for taking the time to leave us a review. We are glad to hear that you found the atmosphere to be good at Havering Court during your stay. We do have a night bite menu, which can be accessed during the evening. I will pass your comments on to our management team to make sure all our residents are aware of this. Thank you again for your feedback.
I knew my friend as her district nurse for many years prior to her coming here. She was extremely unwell and failing to thrive at home due to her long term and acute conditions. With help we managed to get her into Havering Court Care Home and the change in her has been quite unbelievable. They have welcomed her, made her feel safe, secure and at home. Sally is now thriving despite long term conditions and I know they will look after her like one of their family. High praise is not enough. They are lifesavers.
We appreciate you taking the time to leave us your feedback. We are so happy that your Friend is thriving in our care at Havering Court. Thank you.
Staff are all very nice and pleasant. The treat me with respect and listen to me. They have made me feel relaxed and at home and have allowed me to add my own personal possessions to my room. I am so much happier here than I was at home and feel safe and looked after. I wouldn't want to be anywhere else.
Thank you for your lovely review. We are so happy to hear that you feel safe and content in our care at Havering Court. Thank you again for taking the time to leave us your comments.
I have never seen him so happy outside his own family home. Thank you to everyone here.
We appreciate you taking the time to leave us your comments, It is lovely to hear that you are happy with the care provided at Havering Court for your son and that you feel he is happy at the home. Please let us know if there is anything we can do to make your Sons stay as comfortable as possible.
My son has only been here for a short time, but he's settled in so well. All the family have visited and we are all delighted with Havering Court Care Home. The standard of care is excellent and the nurses are excellent and careers are lovely, kind and caring to a very high standard,
Thank you for your feedback. We are so happy to hear that you are delighted with the care provided at Havering Court. Thank you for taking the time to write your review.
Thought staff and the food was excellent. Nothing was too much trouble for them to do for me.
Thank you for your feedback. We are happy to hear you describe the staff as excellent. Thank you for choosing us for your stay.
I was on a one week respite. Due to the COVID-19 situation, I was not told personally that I had to isolate for 14 days. Although I had already been tested negative two days before. I felt like a prisoner. Staff were generally ok and were the main ones I spoke to. They loved me to bits and did not want me to leave. I am a young person with Parkinson's. I felt staff did not know a thing about Parkinson's. I am currently 48 and was disabled aged 34.
We really appreciate you taking the time to leave us your feedback.
The care I'm receiving is excellent, food is brilliant and I feel very safe here. My room is kept very clean along with other areas of the home. The nurses have been fabulous and always on time with my medication. Activities have been wonderful, all in all, first class.
We really appreciate you taking the time to leave us feedback, thank you so much for your lovely, kind words. Please let us know if there is anything else we can do to make your stay as comfortable as possible.
I can go on holiday and do not have to worry about him because I know that he is in good hands.
Thank you.
Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care.
Very friendly staff willing to help with everything. Rooms are kept clean and overall I would recommend this place to family and friends.
Thank you, we really appreciate your feedback.
His room was clean and comfortable, and everything was provided to ensure all his needs were met.
He was well looked after and made very welcome by his lovely carers.
Meals were good and varied, he enjoyed the afternoon entertainments, and is looking forward to a return visit!
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to see you again soon!
Havering Court Care Home is a very homely place, last week the manager made sure my husband went for his appt in the hospital which he would have missed due to an error from the hospital. The managers and staff are fantastic and care to residents is brilliant. Am so pleased to have my husband in Havering Court Care Home.
Thank you for your praise. Our residents' health and well being is an absolute priority, therefore it is always a delight to hear from family members feeling like their loved one is cared for and looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Havering Court offers a range of care services to those aged 18+ with a physical disability or complex care need, including rehabilitation, neurological condition such as MS or acquired brain injury, nursing and residential.
News (0) & Events (0)
There are no news items for Havering Court Care Home.
There are no upcoming events for Havering Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Havering Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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