Havering Court Care Home

Havering Road, Havering-atte-Bower, Romford RM1 4YW
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9.5 44 Reviews
  • Havering Court Care Home, Romford
Havering Court delivers 24-hour care for those joining them for short stays and long-term nursing, residential and rehabilitation care. This means they also support people living with complex needs, physical disabilities, respiratory and neurological conditions, such as multiple sclerosis, Parkinson’s and acquired or traumatic brain injuries.

Nursing staff with the onsite physiotherapy team ensure resident needs are continually met. Visiting professionals such as GPs, speech and language therapists, wheelchair services and dietitians; enable residents' needs to be continually met.

Havering Court is set in a peaceful, woodland setting, off the main road. The home has good transport links with a regular bus route stopping directly outside the home, not to mention easy access to the A12/ M25.

Havering Court has comfortable ensuite bedrooms and well-furnished lounge areas where residents can relax and socialise. The home benefits from lots of outside space for family and friends to use whenever they come to visit.

There’s a real sense of community at Havering Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.

So whether a loved one has a hobby, special interest or activity they enjoy or would like to take up a new one, there are lots of exciting activities to get involved in. There’s never a dull moment, the care home puts on lots of activities that everyone can join in with if they wish and the activities are just as much fun for staff as it is for residents.

Enjoying food is an important part of life. Soon after a resident arrives at Havering Court, staff discuss their personal preferences and dietary needs with them.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Havering Court Care Home.
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Care Provided by Havering Court Care Home

Primary Care Categories

  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Havering Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Havering Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Evelyn Baah (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Visiting

  • The home is five miles from the junction of the M25 and A12, with plenty of parking on-site. There are bus stops just outside the home, and the train station at Romford has connections to Southend, Colchester and London Liverpool Street.

Parking

  • On-site parking available.

Havering Court Care Home Reviews (44)

9.5

Havering Court Care Home has a Review Score of 9.5 (9.512) out of 10, based on 13 reviews in the last 2 years.
Over all time Havering Court Care Home has 44 reviews.

Overall Experience
  • 28
  • 13
  • 3
  • 0
  • 0
Date Published
  • 44
  • 6
  • 7
  • 13
  • 31
Reviewer Connection to Havering Court Care Home
  • 10
  • 6
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Christine B (Respite Resident) assisted by family/friend published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for making my stay at Havering Court. I had a really good time. Special thanks to the Manager for sorting out problems, talking to me and making my stay comfortable. There was good food and drink. All my needs were taken care of and was treated with dignity. I was very happy with my stay.
Reply from Josephine Gaupholm, Customer Adviser at Havering Court Care HomeThank you for your review Havering Court Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the manager making you feel comfortable. We will share your comments with the home. The Bupa Customer Care Team
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Review from Lorraine R (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My dad has cancer he has been in this home for five days so far his room is very dull no sunshine in it at all. He has to have the lights on all the time.
Reply from Jayne duck, Customer sercices administrator at Havering Court Care HomeThank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”
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Review from J Y (Mother of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son arrived at Havering Court Care Home in May 2016. The staff were very friendly and welcoming. He is always clean and tidy and he is very well looked after. There are various activities he attends and has regular physio sessions. The food is of a high standard and very well presented. The rooms
are clean with fresh bedding every day.
Reply from Rose Pickering, Customer Service Administrator at Havering Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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  • Care / Support
  • Cleanliness
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Review from Geeta V (Mother of Resident) published on 28 November 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
Yes after looking at least 6 different homes I selected Havering Court Care Home. I was quite impressed with the location and the management and the manager at that time. It is still good but there are certain draw backs which can be ironed out. Staff are very friendly and they provide a good service.
I wish the GP services could be more approachable and must pay attention to the cleanliness.
Garden could be made more attractive and beautiful so that patients can enjoy it in the summer.
Thanks for asking my opinion.
Reply from Rose Pickering, Customer Service Administrator at Havering Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.512)

Overview of Review Score

The Review Score of 9.5 (9.512) out of 10 for Havering Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.687 for Havering Court Care Home is calculated as follows: ( (108 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 150 Ratings = 4.687
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Havering Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 Feb 2026

Havering Court offers a range of care services to those aged 18+ with a physical disability or complex care need, including rehabilitation, neurological condition such as MS or acquired brain injury, nursing and residential.

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Awards / Recognitions (8)

Meet the Team (0)

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