Abbotsleigh Mews Care Home

Old Farm Road East, Sidcup DA15 8AY
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9.6 104 Reviews
  • Abbotsleigh Mews Care Home, Sidcup
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.

The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.

Registered nurses and well-trained care assistants know that it's important to create a friendly atmosphere at the home, giving all residents as much independence as possible, while also making sure that they have all the care and help they require.

Residents are served nutritious meals that are tailored to individual diet plans. Afternoon tea and fresh fruit platters are popular, as are homemade cakes.

A versatile activities programme aims to help residents maintain their independence as long as possible. Residents can enjoy a wide range of hobbies, coffee mornings, outings, music and other games, arts and crafts as well as weekly visits from the neighbouring nursery and part of an ongoing initiative to help bring old and young people together.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Abbotsleigh Mews Care Home'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Christen San Pedro (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (120)

Visiting

  • The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.

Parking

  • Lots of on-site parking available.

Abbotsleigh Mews Care Home Reviews (104)

9.6

Abbotsleigh Mews Care Home has a Review Score of 9.6 (9.648) out of 10, based on 24 reviews in the last 2 years.
Over all time Abbotsleigh Mews Care Home has 104 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbotsleigh Mews Care Home
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Total of 104, showing 1-20
Review from J E (Niece of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum and I went to view last weekend and one member of staff was really helpful and informative. It was the first time we visited and she put us at ease, and answered all our questions. The home was clean and all residents seemed happy, clean and well looked after. We were happy with the safety measures
that have also been put in place.
Reply from Lisa Henderson, Customer Care Advisor at Abbotsleigh Mews Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Informative" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from L S (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Abbotsleigh Mews Care Home for 2 1/2 years. I have been more than happy with her care. She always says "I am so well looked after here and the food is so good too". What else can you ask for. Well done Abbotsleigh.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your kind words. We hope Abbotsleigh Mews care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Jacqueline W (Sister of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience has been a pleasant one. The staff team are caring, compassionate and show great empathy when dealing with my sister and us as a family. We have been included in every part of her transition into the home and have made a good relationship with the staff. The staff throughout the home
always greet you with a smile and it has a family atmosphere
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. It is always nice to hear words like "caring, compassionate and show great empathy" being used to describe our care. We hope Abbotsleigh Mews care home did everything possible to make the transition as easy as possible and please let us know if there is anything we can do to make your sisters stay as comfortable as possible.

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Review from E S (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had our ups & downs but generally they were very good with Mum. Mum really liked one lady, I feel this is because she is particularly caring and understanding and an asset to your care home.
Reply from Lisa Henderson, Customer Care Advisor at Abbotsleigh Mews Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Caring" and "Understanding" being used to describe our Staff.

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Review from Joy H (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum lived here for eight years. At all times she was treated with kindness, respect, care and huge understanding. She was nurtured and greatly loved as was our family. She participated in a range of activities which included trips out, concerts, visits by various animals, making cards, colouring
and attending parties. I thoroughly recommend it.
Reply from Lisa Henderson, Customer Care Advisor at Abbotsleigh Mews Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kindness" and "Respect" being used to describe our care. It is lovely to hear that your Mum enjoyed all the activities at the home. Hopefully you will go away from this feeling like your Mum received the best possible care.

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Review from Joanne K (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always greeted with a smile. The staff are very polite and seem happy in what they do. My mum has settled in and is treated well. I am satisfied that she is well looked after, they have such patience with all the residents and its nice to know I don't need to worry at all!
Reply from Fran Donno, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your kind comments. It is always wonderful to hear words like "Polite" being used to describe our staff and we are pleased to hear that your Mum has settled in well. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.

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Review from Paul W (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Veyr good staff - 10 out of 10 care - communication is key. Myself and sister enjoy visiting Mum. The staff are very welcoming.
Reply from Fran Donno, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely comments. We are so glad to hear that you are impressed with the care and support provided by our staff at Abbotsleigh Mews Care Home. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

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Review from T B (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was in the care home due to his dementia. He didn't want to be there and put up quite a fight with his carers. They were so good with dad and treated him with care and respect. Eventually he settled and had a great relationship with the staff who could share his sense of humour. Dad passed away
recently and the care and support they gave to him and his family during his end of life care was amazing and will not be forgotten by us.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for taking the time to leave your kind review. We are sorry for your loss. We are glad to hear Abbotsleigh Mews care home did everything possible to make the transition as easy as possible and we are very happy to hear you felt at ease with your Dad in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from T S (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Abbotsleigh Mews for 3 weeks and she has Dementia, she is very frail and has just suffered a stroke (her verbal communication is now very difficult). She is in the nursing and Dementia unit. The Manager and staff are all compassionate, caring and empathetic with my Mum, who can sometimes
be very difficult due to the dementia and frustration of being unable to communicate easily. My Mum is being very well cared for by the friendly and helpful staff, who are all amazing. It is with great relief, that my Mum has now finally found the care that she so desperately needs, when asking anything of the manager/staff nothing is too much trouble. There is no comparison with the care provided for my Mum in Abbotsleigh Mews compared to a previous care home where the care was very poor.
Reply from Lisa Henderson, Customer Care Advisor at Abbotsleigh Mews Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Compassionate" and "Caring" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Jen S (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Abbotsleigh since Dec 24. He has dementia and gets very anxious. The activity coordinators have gone above and beyond to reassure him and get him to be involved in activities, which is making him feel more settled.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Dad in our care. Please let us know if there is anything we can do to make your dads stay as comfortable as possible.

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Review from Louis C (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care my mother is receiving under the circumstances her condition is not exactly reversing. She seems to be comfortable, the care home is warm and clean. The staff are polite and friendly. I do feel at ease any questions the staff are happy to answer.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.

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Review from G O (Husband of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Abbotsleigh Mews since September 2023. She has Alzheimer's disease and is now nonverbal, immobile and unable to reposition herself so prone to bed sores and unable to feed herself. She can be uncooperative with the staff. As you can imagine she needs 24-hour intensive nursing. The
staff do an amazing job anticipating her needs as she is unable to tell them if she is in pain or hungry etc. She is nursed on a bed with an airflow mattress and If sitting out in the lounge, she sits in a Kiltron chair which has inbuilt pressure relief. I have full confidence that she is receiving the best care available. The manager since she started last Autumn has created a lovely friendly atmosphere in the home and the staff work well as a team. They have amazing patience with the patients. Sometimes when I visit, a carer will be in the room holding my wife's hand and blowing her kisses.
I know she is in good hands. Thank you everyone.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Caroline M (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Abbotsleigh Mew Care Home for 7 years. We are very happy with his care and the treatment. Nurses and staff are very caring.
We have never had any problems or worries regarding his care and treatment.
Although my father's illness has progressed the care he receives is excellent.
Reply from Fran Donno, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your kind words. It is such a pleasure to know that your father has been a resident at Abbotsleigh Mews for the last 7 years and he is still happy, content and that you and your family are still impressed with the high standards of care provided. It is wonderful to hear that you have never had any problems or worries with your father in our care. We hope to continue providing your loved one with the best possible care.

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Review from Susan H (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Abbotsleigh were amazing. My Dad was in Calvin House for 18 months where he was looked after so incredibly well. He especially enjoyed the dancing and the singing. When he was unwell, the staff rang me and kept us informed. As well as caring for Dad, the staff were an amazing support for
me. Dad spent his last month in Macmillan House and they were also very caring and attentive. The care that they gave my dad and me during his last days was unbelievable and very personal. They showed my dad respect until he left the home, it was very touching and something I didn't expect. Thank you all so much.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after and we hope that you all feel like a part of our Abbotsleigh Mews care home family. We will certainly pass your comments on to the manager. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from V C (Cousin of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of visiting Abbotsleigh Mews on numerous occasions is that whatever day or time I visit all of the staff are kind, thoughtful, caring, and very helpful. The residents are cared for and supported in so many different ways. Their care is amazing and so reassuring, my cousin despite her health
condition is happy with the love and care that she receives. All of the staff are lovely and amazing.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. It is always nice to hear words like "Amazing" and "Reassuring" being used to describe our care. We are looking forward to see you again.

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Review from Peter C (Partner of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner is in Berens House
She is being wonderfully cared for under the exceptional leadership of the unit manager who is very supportive of the staff, residents, and from my experience the relatives of the residents.
BUPA is very lucky to have a manager of her quality.
I am very impressed and
happy with the care home primarily due to the wonderful care being provided to my partner.
Thank you.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. It is always nice to hear words like "wonderfully cared for" being used to describe our care. We are very happy to hear you can feel at ease with your partner in our care. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.

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Review from K I (Daughter of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in home for just over 2 years. Staff were very helpful in supporting us to receive funding so that Mum is able to continue to live in the place that is now her home. She particularly enjoys the gardening clubs and planting in the beautifully maintained grounds. It is very reassuring to
know she is safe and well cared for.
Reply from Fran Donno, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your kind words. We are pleased to hear that you feel reassured with your mum in our care and we are glad to know that she is safe and well cared for. It is lovely to know that your mum enjoys our gardening clubs and the grounds at Abbotsleigh Mews. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Sevilay K (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotsleigh absolutely outstanding!
My dear mother was a resident at the home for 10 months June 2023 - March 2024, sadly now passed.
All staff gave their time, professional care and support. Always happy, which helped Mum get through her last journey.
Even when they were too busy, they would
be there for her and also when we visited.
Nothing was ever too much trouble.
We made use of the private lounge, where we could entertain Mum on special occasions. (Which was kindly decorated).
The gardens are kept beautiful, Mum loved her gardens so this was special to her.
Entertainment was always fun, which helped Mum and others laugh and move, dance and sing.
I personally felt whenever I left her, Mum was in the best hands.
Thank you to all staff at Abbotsleigh.
Reply from Maria Ricketts, Customer Care Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are saddened to hear about your loss and send our deepest condolences. Thank you for choosing Abbotsleigh Mews for your stay.

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Review from Denise S (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Abbotsleigh Mews, Calvin House since January 2024. The staff all work so hard, constantly watching and attending to every resident's needs with genuine care. Mum is late stage dementia and is sometimes difficult in her behaviour and is often confused but I have never seen a harsh word
or impatient action, well done Calvin House team.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we hope Abbotsleigh Mews care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care and we look forward to seeing you again soon.

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Review from E H (Sister of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited the care home on a few occasions. The dedication from the staff amazes me. The care that the residents receive is excellent. It's lovely to see and you come away knowing your loved one is being looked after and in the best way possible.
Reply from Grace Langfield, Customer Service Adviser at Abbotsleigh Mews Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well with us. We will certainly pass your comments on to the manager.

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Abbotsleigh Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.648 for Abbotsleigh Mews Care Home is calculated as follows: ( (202 Excellents x 5) + (64 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 284 Ratings = 4.648
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsleigh Mews Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Sep 2025

Spacious rooms available for short or long term nursing, residential or dementia care

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Abbotsleigh Mews Care Home

What types of Care is Abbotsleigh Mews Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbotsleigh Mews Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Abbotsleigh Mews Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Abbotsleigh Mews Care Home to the centre of Sidcup?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsleigh Mews Care Home to verify any information. View our terms and conditions. Abbotsleigh Mews Care Home has an Enhanced Service - more info.