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- Abbotsleigh Mews Care Home

so refreshing to see how dedicated the staff are, they always seem to go over and aboveJoanne M(Daughter of Resident/Service User)

The staff have been fantastic, they are all so caring and are looking after my mum incredibly wellKathy I(Daughter of Resident/Service User)

all of the staff are kind, thoughtful, caring, and very helpful.V C(Cousin of Resident/Service User)

so refreshing to see how dedicated the staff are, they always seem to go over and aboveJoanne M(Daughter of Resident/Service User)

The staff have been fantastic, they are all so caring and are looking after my mum incredibly wellKathy I(Daughter of Resident/Service User)

all of the staff are kind, thoughtful, caring, and very helpful.V C(Cousin of Resident/Service User)

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.
The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.
Registered nurses and well-trained care assistants know that it's important to...
Care Provided by Abbotsleigh Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Abbotsleigh Mews Care Home for full pricing details and T&Cs.
Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Christen San Pedro (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (120)
Visiting
- The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.
Parking
- Lots of on-site parking available.
Abbotsleigh Mews Care Home Reviews (124)
Abbotsleigh Mews Care Home has a Review Score of 9.6 (9.631) out of 10, based on 35 reviews in the last 2 years.
Over all time Abbotsleigh Mews Care Home has 124 reviews.
The staff are dedicated, kind and caring and have made a difficult circumstance much more bearable. I feel confident in leaving my mother in their good care which takes away some of the pressure from me. I feel that the staff have made an effort to get to know my mother as a person, not just an older and infirm lady.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
The care and respect my mum received was second to none. She was so loved by all of the staff and was happy. My mum sadly died of Alzheimer's and as a family, we could not of wished for a better home for her to stay in. Staff have a real compassion and are working at Abbotsleigh Mews Care Home because they love their jobs. Nothing is too much trouble for any of the staff. Mum was so cared for. Thank you to all the staff.
Thank you for your kind words. It is always so nice to hear from families who feel their loved one was well cared for. Please accept our condolences for your loss and thank you for choosing us to care for your mum.
My cousin was moved from a spell in hospital to Abbotsleigh Mews when her residential care home refused to take her back. I was concerned because she had settled in her previous home after returning from Spain. She has not been in the new home for one week and is much happier, the staff are so kind. The atmosphere is very welcoming and it feels just like being with friends and family. Wish I had chosen this home before!
We appreciate you taking the time to leave us your comments. It is lovely to hear that your cousin has settled in well to Abbotsleigh Mews and feel as though we are welcoming. Please let us know if there is anything we can do to make your cousin's stay as comfortable as possible.
Well maintained with caring, helpful, and supportive staff. My stay was brief - for 5 days respite and I would definitely use it again.
Thank you for your feedback, please just let us know if you would like to stay again.
Abbotsleigh Mews Care Home, Sidcup, is highly recommended. Superb is an understatement. Mum has been treated with kindness, care, and love and nothing has been too much trouble for her carers and the support team. The home is spotless and the attention to individual care is amazing.
We appreciate you taking the time to leave us your comments. It's nice to hear that you feel your mum has been well cared for in our home and treated with kindness. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
Our mother has been in the MacMillan unit for several years. The staff have always been outstandingly friendly and willing to go the extra mile. When we have to say our goodbyes to Mum, we feel happy and content that she will be looked after and treated kindly.
Thank you for taking the time to leave your review. It is lovely to hear that you feel happy and content with your mother in our care home and it is always nice to hear that you feel our staff are friendly and go the extra mile. We hope to continue providing your mother with the best possible care.
Lovely care home, staff are all helpful. My sister loves the carers.
We appreciate you taking the time to leave us your comments. It is lovely to hear your sister is happy in our care home. Please let us know if there is anything we can do to make your sisters stay as comfortable as possible.
My mother has been in Abbotsleigh since Easter this year. She has no mental capacity so I can only go by what I see on visiting. She is clean and comfortable which is all I can hope for. Room very clean too.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.
Like all care homes, I feel it is understaffed and residents need more conversation, stimulation and attention. Having said that, all the staff are beyond compare and are really caring and do their very best, they are all extremely hard working. However, I've noticed that there appears to be fewer staff and the place can seem very empty, especially in the afternoons, with no-one around to speak to. Recent times have been very hard for all of us, I don't mean this as a criticism of the staff in any way, it's more about staff to resident ratio. I'm also finding that the phone is now answered more, when it hasn't been over this past year, which is a relief when I have concerns. I feel that something could have been done to help ensure that there would be someone around to answer the phone. I have concerns about the electric gates on entering the home, it seems to take an inordinately long time to get them mended when they go wrong, which raises safety and security issues.
Thank you for taking the time to leave us your comments and we’re sorry to hear that you have had a few issues. We are currently recruiting additional activities staff to ensure our residents have access to a variety of inclusive activities that are enjoyable and stimulating, according to their...
All staff I have had contact with especially during the covid lockdown have been caring and compassionate. They have made every effort to ensure I have continued contact with my mother-in-law within the legally permitted restrictions despite the considerable additional workload they have had to bear. The weekly Facetime calls have been so very much appreciated. Thank you to everyone for going the extra mile.
We appreciate you taking the time to leave us your comments. It is always nice to hear words like “Caring” and “Compassionate” being used to describe our care. Please let us know if there is anything we can do to make your Mother-In-Law's stay as comfortable as possible.
My mum always said "please don't put me in a care home", but when we had no choice, we visited Abbotsleigh Mews, and Mum's opinion completely changed! She loved the look of the gardens, the building, the rooms, and especially, the great banter with the staff! She has now been a resident for two and a half years, and I cannot fault the place. Thank you, guys!
We appreciate you taking the time to leave us your comments. It is lovely to hear that mum is happy and enjoying her stay in our care home.
Are also very helpful in booking our visits.
Thank you for taking the time to leave your review. We are so happy to be able to welcome you back in for visits. Thank you for choosing Abbotsleigh Mews to look after both of your loved ones.
Abbotsleigh has been perfect for my dad. They have cared and advised me about how dementia progresses of which I was never aware. The two key workers have been amazing with any issues and know my dad very well. They sing with him, and another member of staff is amazing too with her experience. It doesn't feel like a care home. Another carer has such a calm listening voice. These carers have done an amazing job. Our unseen heroes. Well done!
Your kind words mean so much to us, we are so grateful to receive your lovely comments. Thank you for sharing your experiences with Abbotsleigh Mews with us, we are so pleased that you're happy with everything they are doing. Please let us know if there is anything else we can do.
My mother came in on March 15th 2021. The staff could not be more caring and helpful, any time of day with our constant calls etc. They have a fabulous team and I love the fact they have pets on site. Found the room immaculate. It has taken a big load off our family knowing our mum is safe and cared for.
We thank you for your kind words regarding our Bupa home. It's always nice to hear that the staff have been praised for their care and attention given to our residents. We also like the fact you have mentioned pets on-site that provide great company for residents. If there is anything else we can do to make your Mother's stay more comfortable please let us know.
My mum has been in Smythe House for approximately 4 years and without this care and attention, she would not be with me today. I cannot thank everybody involved enough especially through the nasty covid. She is safe and well. Thank you so much especially through the last year which has been very hard for everyone involved. You have kept her alive and well for me. Thank you. She is my everything.
Thank you for your kind words. We are glad to help you and your family through what has been a difficult time with Covid 19 and that you feel she has been so well looked after. Thank you again for your review.
Have always found the staff from management to nurses and cares extremely helpful and co-operative. The staff have been cheerful, truly professional and competent, and have often gone beyond the call of duty. The premises are well cared for and bright and cheery. I am deeply satisfied with the care, help and attention are given to my dear wife, even in the past two years at the home. Even with the trying and difficult times experienced throughout the period of covid-19, the staff at all levels have performed extremely well and keeping me informed at all times as required.
Thank you for your kind words. We are very happy to hear you can feel at ease with your wife in our care.
She moved from a private and much more expensive home in Erith. We weren't happy at all with that private home.
Since Covid, the staff have had to deal with very difficult circumstances all round. They still always answer calls and emails immediately. They have done a great job in helping us stay in contact with our mum despite the tricky situation.
We were concerned that our mum was spending too much time in bed. When we spoke to staff, it transpired that our mum was saying she preferred that. However, with gentle encouragement from the lovely carers, she now is spending more time in the Lounge and joining in home life as best she can.
We feel our mum is in a caring and safe home.
We are very happy to hear you can feel at ease with your mother in our care. Thank you for your kind words.
Mum has been in Abbotsleigh for four months. The care she has been shown is brilliant. When they can, they arrange activities, and the peace of mind for us is just wonderful. She loves the food and the carers.
Thank you so much for your lovely review; we really appreciate it. We are so pleased that you can feel at ease with your Mother in our care.
My parents both moved into Abbotsleigh Mews in late July after discussions with a palliative care nurse who suggested that a care home would be the best place for them both. My father had terminal cancer and my mother has Alzheimer's. We had visited Abbotsleigh Mews last year and were impressed by what we saw, so contacted them.
My father was extremely well cared for in his last weeks which my family and I will always be grateful for. My mother is happy and content and well cared for by all the staff, especially during these difficult times we are all experiencing with Covid.
Please let us know if there is anything else we can do for you or your family.
My mother has been at Abbotsleigh Mews for seven years, first in Smythe and now in Berens. All the staff have always shown her and the family respect, care and affection, they are all truly dedicated professionals. I don't live close by and am so happy that my mother is in safe and experienced hands. Thank you to all.
Thank you for your kind words regarding Abbotsleigh Mews Care Home. We are so pleased that you're satisfied with the care provided at this home, and that you can feel at ease with your Mother in our care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Spacious rooms available for short or long term nursing, residential or dementia care
News (0) & Events (0)
There are no news items for Abbotsleigh Mews Care Home.
There are no upcoming events for Abbotsleigh Mews Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Abbotsleigh Mews Care Home.
Meet the Team (0)
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