Abbotsleigh Mews Care Home

Old Farm Road East, Sidcup DA15 8AY
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9.6 103 Reviews
  • Abbotsleigh Mews Care Home, Sidcup
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.

The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.

Registered nurses and well-trained care assistants know that it's important to create a friendly atmosphere at the home, giving all residents as much independence as possible, while also making sure that they have all the care and help they require.

Residents are served nutritious meals that are tailored to individual diet plans. Afternoon tea and fresh fruit platters are popular, as are homemade cakes.

A versatile activities programme aims to help residents maintain their independence as long as possible. Residents can enjoy a wide range of hobbies, coffee mornings, outings, music and other games, arts and crafts as well as weekly visits from the neighbouring nursery and part of an ongoing initiative to help bring old and young people together.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Abbotsleigh Mews Care Home'.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Christen San Pedro (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (120)

Visiting

  • The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.

Parking

  • Lots of on-site parking available.

Abbotsleigh Mews Care Home Reviews (103)

Total of 103, showing 101-103
9.6

Abbotsleigh Mews Care Home has a Review Score of 9.6 (9.631) out of 10, based on 23 reviews in the last 2 years. Over all time Abbotsleigh Mews Care Home has 103 reviews.

Overall Experience

  • 75
  • 25
  • 3
  • 0
  • 0

Date Published

103
10
14
23
80
Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in Abbotsleigh Mews Care Home a week and a half but I have visited every day - sometimes twice. There is an open door policy that you can visit when you like. The staff and even office staff are wonderful and kind and can't do enough for my nan and us as a family. She is exceptionally
well cared for and I'd be happy to be a resident there! If it's expensive it doesn't matter to me. It's the care of my relative that matters, her health and happiness and I can sleep well at night and not worry.

Reply from Jayne Duck, Customer Services Administrator at Abbotsleigh Mews Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Overall Experience  Overall Experience 5.0 out of 5

As shown below my experience has been excellent, especially in regards to the staff, who really do care for the residents. I have no negatives - but I would be less than honest if I did not react to the costs, which on the face of it, do appear exorbitant. Otherwise, I have only sincere praise for everyone
concerned. Many thanks.

Reply from Lydia Waller, Customer Service Administrator at Abbotsleigh Mews Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Rachel Elliott, Customer Service Administrator at Abbotsleigh Mews Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Abbotsleigh Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Abbotsleigh Mews Care Home is calculated as follows: ( (198 Excellents x 5) + (59 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 272 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.958 Points relating to the number of positive Reviews for Abbotsleigh Mews Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 23 Positive Reviews ÷ 24 = 0.958

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Spacious rooms available for short or long term nursing, residential or dementia care

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Awards / Recognitions (7)

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