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- Abbotsleigh Mews Care Home

so refreshing to see how dedicated the staff are, they always seem to go over and aboveJoanne M(Daughter of Resident/Service User)

The staff have been fantastic, they are all so caring and are looking after my mum incredibly wellKathy I(Daughter of Resident/Service User)

all of the staff are kind, thoughtful, caring, and very helpful.V C(Cousin of Resident/Service User)

so refreshing to see how dedicated the staff are, they always seem to go over and aboveJoanne M(Daughter of Resident/Service User)

The staff have been fantastic, they are all so caring and are looking after my mum incredibly wellKathy I(Daughter of Resident/Service User)

all of the staff are kind, thoughtful, caring, and very helpful.V C(Cousin of Resident/Service User)

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.
The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.
Registered nurses and well-trained care assistants know that it's important to...
Care Provided by Abbotsleigh Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Abbotsleigh Mews Care Home for full pricing details and T&Cs.
Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Christen San Pedro (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (120)
Visiting
- The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.
Parking
- Lots of on-site parking available.
Abbotsleigh Mews Care Home Reviews (124)
Abbotsleigh Mews Care Home has a Review Score of 9.6 (9.631) out of 10, based on 35 reviews in the last 2 years.
Over all time Abbotsleigh Mews Care Home has 124 reviews.
Staff are friendly and fun and Calvin has a real family feel - well done all of you!
Thank you for your review of our care home. We are pleased to hear that your Dad is being well cared for at Calvin House and that you have had positive experiences with our staff. We will pass on your comments to the home's manager. The Bupa Customer Care Team
My parents were both in this home and were treated with care and respect. When it became obvious that my father was going to pass away, the home took him back from hospital and allowed him to spend his last few weeks at the home, in comfort and with dignity. We were very grateful to the home and the staff for their help and support during a very difficult time.
Thank you for your review. We are pleased to hear that your family have had a positive experience of our care home. Your comments of our staff are greatly appreciated and will be shared with the home's manager. Condolences, The Bupa Customer Care Team.
We couldn't praise Abbotsleigh Mews high enough. It was a terrible time for myself and my family but the generosity and care provided by the home helped us enormously. Thank you.
Thank you for your review. We are pleased to hear about your positive experience at Abbotsleigh Mews and how happy you are with the care your mother received during her stay there. Our residents' health and wellbeing is our absolute priority and this care is often extended to their family so we are...
The staff at Abbotsleigh Mews Care Home looked after my brother. During his stay, they were all incredibly professional and made my brothers final weeks so peaceful.
Excellent care is not enough, they should be very proud of their work.
This refers to the special efforts provided by the residential care unit at Smythe House.
Thank you for your review. We highly appreciate your feedback and are pleased to hear about your positive experience. We will share your comments with the home's manager. The Bupa Customer Care Team.
The patience shown by the staff did a lot to reassure my aunt when her dementia/confusion was at it's worst.
Thank you for your review and I'm pleased to hear that your aunt has been well cared for during this time.
The staff were very supportive of both him and us family members (hugs were offered when needed) and we could not have asked for better. In the end, we were with him and the staff on duty were amazing - they supported us with information and welcome cups of tea and allowed him to have a dignified end to his 97 and a half years of good life.
Thank you for your review and please accept my condolences. I am glad to hear that you've had a positive experience with our home and have found the care staff to be so supportive during this time.
This is a very well run care home. All the staff were extremely friendly and offered their time to look after the residents and their family. Everyone involved with my mother who visited this care home remarked that this was a very good care home. The accessibility being able to visit my mother at any time except meal times was great and put me at ease. There was a high level of cleanliness. The staff are not doing an easy job and with long hours - 12-hour shifts - their approach to the job is excellent, always pleased to interact with a smile. Keep up the good work!
Thank you for posting this and I'm glad that you are happy with the care received at Abbotsleigh Mews.
Carers very attentive when fully staffed. However, frequently understaffed. However, frequently understaffed!
Records last year in 2017 were not always up-to-date. However, this improved at the latter part of the year when new folders were introduced with a lot more info recorded in them.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
A lovely purpose built home, very attractive, with beautiful gardens. Staff are very attentive and professional and take the time to be 'kind' to all residents. There is a good range of activities on offer, both in the home and on arranged trips. Management are very helpful and considerate and have accommodated Dad's needs. Overall a very happy, homely place to be.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
I have occasion to visit Abbotsleigh Mews Care Home two or three times weekly in order to visit an elderly relative (Nan) 93 years of age. She has been at Smythe House for two years, during which time her general health has improved and her mental health has remained stable due to the great care and attention she receives from the management and staff at Smythe House. She is so comfortable there, and her favourite saying is "I'm very well fed, very well watered and so very well looked after here, it's my home and I couldn't be happier". On a personal note, I have found Smythe House to be a very happy place where the residents are treated with care and dignity at all times; it's so refreshingly clean and it's a pleasure to visit this house where the visitors are treated respectfully and made welcome, it's just like one big happy family. Thank you, Abbotsleigh Mews, and thank you Smythe House for looking after and caring for our Nan so very well.
Thank you for your review. It is lovely to hear that your Nan thinks of us like she does and looks upon it as her home which it is and I'm so happy to hear that you are also happy with her care and well been.
Whenever I come to visit and at any time, I find the residents very happy and the staff are angels caring for whatever their needs require. I can't speak highly enough - they are all fantastic. Keep up the good work.
Thank you for your review. It is lovely to hear you call our staff angels and that everyone is happy and well cared for.
Dad has been a resident of Calvin House for the past four years. The continuity of staff has played a major part in the excellent care that he has received. Dad is always treated, with dignity and respect, as the person that he is, rather than the condition that he has. The range of activities organised, provides regular stimulation of body and mind. Any incident, or concern for his health and wellbeing, is immediately shared and discussed with me. This gives me great peace of mind. I am always made to feel welcome when I drop by - a real home-from-home environment. Efforts are continuously made by the team to improve this homely feel; e.g. making the resident's bedroom doors look like street doors (each with an individual look). From manager to gardener, senior supervisor to cleaner - they all work as a team to maintain excellent care for the residents.
Thank you for your review. It is a pleasure to hear that your Dad is cared for so well and that you have peace of mind knowing this.
My grandmother has been resident at Abbotsleigh Mews for the past 2 years. She is happy and settled. Staff are kind, caring and treat her with dignity and respect. She is encouraged to participate in activities and staff are aware of her likes and dislikes. They are always welcoming to relatives and involve us in decisions concerning my grandmother's care. I can relax knowing that she is in good hands.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
My mother receives the most wonderful care. Staff always have time for my mother (and the other residents too!) whether it is to help her with personal care, her comfort, eating, drinking or simply a cuddle and reassurance. My mother is able to retain her independence albeit she does not have a lot left and can choose what she does and when. The staff keep me informed of any changes in her health or well-being, and treat us like family when we visit. Cannot praise the staff highly enough.
Thank you so much for sharing your review with us, we really appreciate your feedback. I am so pleased to hear that you are happy with the care and support that Abbotsleigh Mews are providing for your Mother. Thank you again for your kind words. The Bupa Customer Care Team.
When my uncle first came to this care home he could not feed himself, walk or make any conversation but within a few weeks, the transformation was amazing. He could drink from a cup himself, his eyes sparked again, with the help of a frame he could do small steps. The staff are all very caring and attentive and the proof was there for us all to see.
Thank you for sharing such a lovely review with us, we really appreciate it. I am so pleased to hear that your uncle has been making improvements since he moved into Abbotsleigh Mews. The Bupa Customer Care Team.
The care my husband has been given was still carried out and meals though difficult were as normal as were drinks and activities, still done as far as possible - rooms cleaned and free from dust.
I can only offer praise for the staff and the caring in this unit, second to none.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The care my father received in the dementia unit and later in the nursing unit was outstanding. The skill patience and humour with which the nurses and carers treated my father was wonderful. They did everything they could to make his final 18 months as comfortable and as normal as possible. He always had everything he needed and in his words "they treat me like a king". It was important to me to find a care home that would suit his personality. I certainly found it in Abbotsleigh Mews.
Thank you for sharing such lovely feedback with us, we really appreciate it. I am so pleased your Father enjoyed his time at Abbotsleigh Mews and that our staff cared and supported him exceptionally. I will be sure to pass your kind words onto the home manager. Thank you again, best wishes, The Bupa Customer Care Team.
My nan was looked after so well. She was treated like a human being and the staff went out of their way to get to know who my nan was and what her background was. I can't thank all the staff enough.
Thank you so much for your kind review. I am so pleased that your Nan has received care to an exceptional standard. I will pass on your lovely words to the home manager. Best wishes, The Bupa Customer Care Team.
The other wonderful carer is the deputy team leader who's endless care makes my father smile and laugh as she talks to him about is past adventurous life. The team leader creates a smooth and dignified home where residents are given so much time and care.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Most staff treat the residents in a dignified way.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Spacious rooms available for short or long term nursing, residential or dementia care
News (0) & Events (0)
There are no news items for Abbotsleigh Mews Care Home.
There are no upcoming events for Abbotsleigh Mews Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Abbotsleigh Mews Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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