Abbotsleigh Mews Care Home

Old Farm Road East, Sidcup DA15 8AY
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9.7 113 Reviews
  • Abbotsleigh Mews Care Home, Sidcup
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.

The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.

Registered nurses and well-trained care assistants know that it's important to create a friendly atmosphere at the home, giving all residents as much independence as possible, while also making sure that they have all the care and help they require.

Residents are served nutritious meals that are tailored to individual diet plans. Afternoon tea and fresh fruit platters are popular, as are homemade cakes.

A versatile activities programme aims to help residents maintain their independence as long as possible. Residents can enjoy a wide range of hobbies, coffee mornings, outings, music and other games, arts and crafts as well as weekly visits from the neighbouring nursery and part of an ongoing initiative to help bring old and young people together.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Abbotsleigh Mews Care Home'.
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Care Provided by Abbotsleigh Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1515
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1665
  • RESPITE Self-Funded Nursing Care: from £1760
  • RESPITE Self-Funded Nursing Dementia Care: from £1925

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Abbotsleigh Mews Care Home to find out the exact price for your requirements.

Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christen San Pedro (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (120)

Visiting

  • The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.

Parking

  • Lots of on-site parking available.

Abbotsleigh Mews Care Home Reviews (113)

9.7

Abbotsleigh Mews Care Home has a Review Score of 9.7 (9.665) out of 10, based on 32 reviews in the last 2 years.
Over all time Abbotsleigh Mews Care Home has 113 reviews.

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Reviewer Connection to Abbotsleigh Mews Care Home
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Total of 113, showing 81-100
Review from Judy J (Daughter of Resident) published on 28 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is currently spending some respite time at Abbotsleigh Mews following a broken ankle. She is 86 and incredibly active usually. Our biggest concerns were for her health and social needs. We really need not have worried, the nursing staff are 100% professional and dedicated and the events manager
arranges bespoke activities each day. From the moment we made contact with Abbotsleigh Mews, my mother's recovery began. In the short time she has been there, all of her fears of ever having to reside in a care home, no longer exist. All of the staff have gone that extra mile to make my mother comfortable, relaxed and happy. Thank you very much.
Reply from Greta Narbutaityte, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the…read more
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Review from Martine P (Daughter of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always greeted warmly and professionally by all staff on arrival. Facilities always give a good impression. Caregivers are excellent and their patience never ending. My view is that they have an excellent role model and influence from the manager.
The facility is secure and safe for residents.
Reply from Greta Narbutaityte, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear about your positive experience and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Linda H (Friend of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting, I found the staff very welcoming, all with smiling faces. The preparation leading up to Christmas was great. Lots of decorations etc. There is always plenty of staff around and they really seem to care about the health and welfare of the residents. You feel a sense of care and interest
in the welfare of every resident.
Reply from Greta Narbutaityte, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Joanne G (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When referring our father to Abbotsleigh Mews Care Home. I already knew it was rated highly through official reports and also had a personal recommendation to it.
It proved to be all of those good things and more. Our dad was very happy there. He received excellent care, love and support. He was treated
respectfully and at the end with dignity. My brother and I can't thank the staff enough for caring and supporting our dad. Thank you
Reply from Daniel Widdowson, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Victor S (Friend of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff pleasant, helpful, considerate - all as usual. Just a minor problem, also found sometimes before, is that my friend does not always have the daily paper she pays for, but the one from the day before and when I ask staff for help they cannot find the correct issue - this is always late afternoon
when I visit. Granted she only holds the paper without really reading it as far as we can tell nowadays, but this visitor would appreciate it for myself and to show that my friend is not being disregarded.
Reply from Josephine Gaupholm, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of Abbotsleigh Mews Care Home. We are pleased to hear that you find the staff pleasant and helpful, and appreciate your comments regarding your friends newspaper. We will…read more
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Review from Ann L (Daughter of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has Alzheimer's and we have been using Abbotsleigh Mews Care Home, Sidcup for her respite care since April 2018, using both Smythe House and more recently Calvin House. From the beginning, we have been impressed by the friendly and helpful staff in Admin and each House. Following Mum's assessment,
she spent two periods at Smythe (conventional residential) and the last one in Calvin (dementia residential). We cannot praise ALL the staff enough for the care they have given Mum, providing her with a safe and comfortable environment and us with peace of mind knowing she is being well cared for. Thank you Abbotsleigh Mews.
Reply from Josephine Gaupholm, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of Abbotsleigh Mews Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding the staff providing a safe and…read more
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Review from Victoria M-P (Daughter of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
On behalf of my father and I, we would like to take the opportunity to express how very grateful I am for the care given to my mother. Her accommodation and the care home decor is very satisfactory.


The catering at Calvin House is of quite a high standard and the portions are always plentiful which

is reassuring.


I am very pleased to say the decoration on the unit is always well maintained and the work on the room out to the garden by the garden team is really lovely and aesthetically pleasing for residents, families and staff.

The gardens at the Centre are well maintained as is the garden at Calvin House. In the summer months mum enjoys walking through the garden looking at the various plants and flowers which she has always enjoyed throughout her life.


The staff team have always acted in a caring, sensitive and professional way and we would like them to know they are very much appreciated by all the family.


Thank you to each and every one of you.

Reply from Josephine Gaupholm, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of Abbotsleigh Mews Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding your mum's care, accommodation and…read more
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Review from Sue P (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Abbotsleigh Mews three weeks ago. I was very impressed from the first day that I viewed the home, it is spotless, bright. The rooms are immaculate and the staff are lovely.
I am so pleased I chose this home for my mum. I would recommend 100%
Reply from Gabriella Mills, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of Abbosleigh Mews care home, we are pleased to hear that you are happy with your Mother staying with us. We appreciate your comments on the care home and the staff working…read more
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Review from J C (Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can only say this my home and a happy one too. When one asks for help or advice, it is given. For that I am grateful.
Reply from Gabriella Mills, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of Abbosleigh Mews care home, we are pleased to hear that you are happy here. We are glad that you have had a positive experience and will share your comments with the care…read more
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Review from Matthew N (Son of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at Calvin House are outstanding! Dad is safe, well looked after and well entertained.
Staff are friendly and fun and Calvin has a real family feel - well done all of you!
Reply from Gabriella Mills, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review of our care home. We are pleased to hear that your Dad is being well cared for at Calvin House and that you have had positive experiences with our staff. We will pass on your…read more
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Review from Leslie N (Son of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were both in this home and were treated with care and respect. When it became obvious that my father was going to pass away, the home took him back from hospital and allowed him to spend his last few weeks at the home, in comfort and with dignity. We were very grateful to the home and the
staff for their help and support during a very difficult time.
Reply from Gabriella Mills, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear that your family have had a positive experience of our care home. Your comments of our staff are greatly appreciated and will be shared with the…read more
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Review from Julie O (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was thankfully moved into Abbotsleigh Mews in December 2014. From the start, we as a family knew that she was in the right place for her. She has dementia and was wheelchair bound. She has always loved people around her and the Abbotsleigh Mews staff proved to be wonderful to her. From the
general manager to the cleaning ladies she was always treated so kindly. When sadly she passed away the nurses and carers couldn't have been more supportive to myself and my husband. Doctors said that she probably not make it through the night so we started to sort out a hotel nearby, to be near, just in case. The ladies of Abbotsleigh Mews wouldn't hear of it and proceeded to give us a room for the night and fed us as well.
We couldn't praise Abbotsleigh Mews high enough. It was a terrible time for myself and my family but the generosity and care provided by the home helped us enormously. Thank you.
Reply from Holly McGough, Customer Advisor at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear about your positive experience at Abbotsleigh Mews and how happy you are with the care your mother received during her stay there. Our residents'…read more
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Review from B T (Brother of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Abbotsleigh Mews Care Home looked after my brother. During his stay, they were all incredibly professional and made my brothers final weeks so peaceful.


Excellent care is not enough, they should be very proud of their work.


This refers to the special efforts provided by the residential

care unit at Smythe House.
Reply from Holly McGough, Customer Adviser at Abbotsleigh Mews Care Home
Thank you for your review. We highly appreciate your feedback and are pleased to hear about your positive experience. We will share your comments with the home's manager. The Bupa Customer Care Team.
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Review from G N (Nephew of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt was recovering from an infection that had adversely affected her Alzheimers. The care from the staff was excellent and greatly appreciated by my aunt. She said the food was great.
The patience shown by the staff did a lot to reassure my aunt when her dementia/confusion was at it's worst.
Reply from Natalie Krisman, Customer Service Advisor at Abbotsleigh Mews Care Home
Thank you for your review and I'm pleased to hear that your aunt has been well cared for during this time.
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Review from Jan N (Daughter of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were in Abbotsleigh Mews (my mother still lives in the Dementia Nursing Unit). My father moved into one of their Residential Units last June and was very happy there. Unfortunately, he became ill and was admitted to hospital in February. When the doctors told us there was nothing they
could do for him, we moved him back into a nursing bed at the home. Sadly my father passed away recently but the care he received during his last few weeks was wonderful.

The staff were very supportive of both him and us family members (hugs were offered when needed) and we could not have asked for better. In the end, we were with him and the staff on duty were amazing - they supported us with information and welcome cups of tea and allowed him to have a dignified end to his 97 and a half years of good life.
Reply from Natalie Krisman, Customer Service Adviser at Abbotsleigh Mews Care Home
Thank you for your review and please accept my condolences. I am glad to hear that you've had a positive experience with our home and have found the care staff to be so supportive during this time.
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Review from Dominic C (Son of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well run care home. All the staff were extremely friendly and offered their time to look after the residents and their family. Everyone involved with my mother who visited this care home remarked that this was a very good care home. The accessibility being able to visit my mother at any
time except meal times was great and put me at ease. There was a high level of cleanliness. The staff are not doing an easy job and with long hours - 12-hour shifts - their approach to the job is excellent, always pleased to interact with a smile. Keep up the good work!
Reply from Natalie Krisman, Customer Service Adviser at Abbotsleigh Mews Care Home
Thank you for posting this and I'm glad that you are happy with the care received at Abbotsleigh Mews.
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Review from G P (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers very attentive when fully staffed. However, frequently understaffed. However, frequently understaffed!


Records last year in 2017 were not always up-to-date. However, this improved at the latter part of the year when new folders were introduced with a lot more info recorded in them.

Reply from Jayne Duck, Customer Services Administrator at Abbotsleigh Mews Care Home
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help…read more
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Review from Angela B (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely purpose built home, very attractive, with beautiful gardens. Staff are very attentive and professional and take the time to be 'kind' to all residents. There is a good range of activities on offer, both in the home and on arranged trips. Management are very helpful and considerate and have
accommodated Dad's needs. Overall a very happy, homely place to be.
Reply from Jayne Duck, Customer Services Administrator at Abbotsleigh Mews Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Hamilton B (Relative of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have occasion to visit Abbotsleigh Mews Care Home two or three times weekly in order to visit an elderly relative (Nan) 93 years of age. She has been at Smythe House for two years, during which time her general health has improved and her mental health has remained stable due to the great care and
attention she receives from the management and staff at Smythe House. She is so comfortable there, and her favourite saying is "I'm very well fed, very well watered and so very well looked after here, it's my home and I couldn't be happier". On a personal note, I have found Smythe House to be a very happy place where the residents are treated with care and dignity at all times; it's so refreshingly clean and it's a pleasure to visit this house where the visitors are treated respectfully and made welcome, it's just like one big happy family. Thank you, Abbotsleigh Mews, and thank you Smythe House for looking after and caring for our Nan so very well.
Reply from Jayne Duck, Customer Services Administrator at Abbotsleigh Mews Care Home
Thank you for your review. It is lovely to hear that your Nan thinks of us like she does and looks upon it as her home which it is and I'm so happy to hear that you are also happy with her care and…read more
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Review from Beryl P (Friend of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I come to visit and at any time, I find the residents very happy and the staff are angels caring for whatever their needs require. I can't speak highly enough - they are all fantastic. Keep up the good work.
Reply from Jayne Duck, Customer Services Administrator at Abbotsleigh Mews Care Home
Thank you for your review. It is lovely to hear you call our staff angels and that everyone is happy and well cared for.
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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Abbotsleigh Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Abbotsleigh Mews Care Home is calculated as follows: ( (270 Excellents x 5) + (86 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 376 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsleigh Mews Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 02 Dec 2025

Spacious rooms available for short or long term nursing, residential or dementia care

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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