Abbotsleigh Mews Care Home

My mum and I went to view last weekend and one member of staff was really helpful and informative. It was the first time we visited and she put us at ease, and answered all our questions. The home was clean and all residents seemed happy, clean and well looked after. We were happy with the safety measures that have also been put in place.

Mum has been in Abbotsleigh Mews Care Home for 2 1/2 years. I have been more than happy with her care. She always says "I am so well looked after here and the food is so good too". What else can you ask for. Well done Abbotsleigh.

My experience has been a pleasant one. The staff team are caring, compassionate and show great empathy when dealing with my sister and us as a family. We have been included in every part of her transition into the home and have made a good relationship with the staff. The staff throughout the home always greet you with a smile and it has a family atmosphere

We had our ups & downs but generally they were very good with Mum. Mum really liked one lady, I feel this is because she is particularly caring and understanding and an asset to your care home.

My mum lived here for eight years. At all times she was treated with kindness, respect, care and huge understanding. She was nurtured and greatly loved as was our family. She participated in a range of activities which included trips out, concerts, visits by various animals, making cards, colouring and attending parties. I thoroughly recommend it.

I am always greeted with a smile. The staff are very polite and seem happy in what they do. My mum has settled in and is treated well. I am satisfied that she is well looked after, they have such patience with all the residents and its nice to know I don't need to worry at all!

Veyr good staff - 10 out of 10 care - communication is key. Myself and sister enjoy visiting Mum. The staff are very welcoming.

Dad was in the care home due to his dementia. He didn't want to be there and put up quite a fight with his carers. They were so good with dad and treated him with care and respect. Eventually he settled and had a great relationship with the staff who could share his sense of humour. Dad passed away recently and the care and support they gave to him and his family during his end of life care was amazing and will not be forgotten by us.

My Mum has been in Abbotsleigh Mews for 3 weeks and she has Dementia, she is very frail and has just suffered a stroke (her verbal communication is now very difficult). She is in the nursing and Dementia unit. The Manager and staff are all compassionate, caring and empathetic with my Mum, who can sometimes be very difficult due to the dementia and frustration of being unable to communicate easily. My Mum is being very well cared for by the friendly and helpful staff, who are all amazing. It is with great relief, that my Mum has now finally found the care that she so desperately needs, when asking anything of the manager/staff nothing is too much trouble. There is no comparison with the care provided for my Mum in Abbotsleigh Mews compared to a previous care home where the care was very poor.

My Dad has been at Abbotsleigh since Dec 24. He has dementia and gets very anxious. The activity coordinators have gone above and beyond to reassure him and get him to be involved in activities, which is making him feel more settled.

I am happy with the care my mother is receiving under the circumstances her condition is not exactly reversing. She seems to be comfortable, the care home is warm and clean. The staff are polite and friendly. I do feel at ease any questions the staff are happy to answer.

I know she is in good hands. Thank you everyone.

Although my father's illness has progressed the care he receives is excellent.

The staff at Abbotsleigh were amazing. My Dad was in Calvin House for 18 months where he was looked after so incredibly well. He especially enjoyed the dancing and the singing. When he was unwell, the staff rang me and kept us informed. As well as caring for Dad, the staff were an amazing support for me. Dad spent his last month in Macmillan House and they were also very caring and attentive. The care that they gave my dad and me during his last days was unbelievable and very personal. They showed my dad respect until he left the home, it was very touching and something I didn't expect. Thank you all so much.

My experience of visiting Abbotsleigh Mews on numerous occasions is that whatever day or time I visit all of the staff are kind, thoughtful, caring, and very helpful. The residents are cared for and supported in so many different ways. Their care is amazing and so reassuring, my cousin despite her health condition is happy with the love and care that she receives. All of the staff are lovely and amazing.

Thank you.

Mum has been in home for just over 2 years. Staff were very helpful in supporting us to receive funding so that Mum is able to continue to live in the place that is now her home. She particularly enjoys the gardening clubs and planting in the beautifully maintained grounds. It is very reassuring to know she is safe and well cared for.

Thank you to all staff at Abbotsleigh.

Mum has been in Abbotsleigh Mews, Calvin House since January 2024. The staff all work so hard, constantly watching and attending to every resident's needs with genuine care. Mum is late stage dementia and is sometimes difficult in her behaviour and is often confused but I have never seen a harsh word or impatient action, well done Calvin House team.

We have visited the care home on a few occasions. The dedication from the staff amazes me. The care that the residents receive is excellent. It's lovely to see and you come away knowing your loved one is being looked after and in the best way possible.