Abbotsleigh Mews Care Home

Old Farm Road East, Sidcup DA15 8AY
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9.7 113 Reviews
  • Abbotsleigh Mews Care Home, Sidcup
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care.
Short stay, convalescence and palliative care also available.

The home is arranged into different houses for different types of care and is surrounded by beautiful landscaped grounds. Residents also have a choice of lounge and dining areas, a sensory room and activities rooms.

Registered nurses and well-trained care assistants know that it's important to create a friendly atmosphere at the home, giving all residents as much independence as possible, while also making sure that they have all the care and help they require.

Residents are served nutritious meals that are tailored to individual diet plans. Afternoon tea and fresh fruit platters are popular, as are homemade cakes.

A versatile activities programme aims to help residents maintain their independence as long as possible. Residents can enjoy a wide range of hobbies, coffee mornings, outings, music and other games, arts and crafts as well as weekly visits from the neighbouring nursery and part of an ongoing initiative to help bring old and young people together.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Abbotsleigh Mews Care Home'.
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Care Provided by Abbotsleigh Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1515
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1665
  • RESPITE Self-Funded Nursing Care: from £1760
  • RESPITE Self-Funded Nursing Dementia Care: from £1925

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Abbotsleigh Mews Care Home to find out the exact price for your requirements.

Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abbotsleigh Mews Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christen San Pedro (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (120)

Visiting

  • The bus stop outside will soon take you into Sidcup, just a mile away. Within easy reach are Chislehurst Caves and lovely walks at Scadbury and Danson parks. The Royal Observatory Greenwich, Canary Wharf and the O2 are also less than ten miles away.

Parking

  • Lots of on-site parking available.

Abbotsleigh Mews Care Home Reviews (113)

9.7

Abbotsleigh Mews Care Home has a Review Score of 9.7 (9.665) out of 10, based on 32 reviews in the last 2 years.
Over all time Abbotsleigh Mews Care Home has 113 reviews.

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Reviewer Connection to Abbotsleigh Mews Care Home
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Total of 113, showing 41-60
Review from C F (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's needs are taken of very well. Communication between staff and extended family is very good. Activities and very clean.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
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Review from Linda B (Daughter-in-law of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I leave this review on behalf of all of my mother-in-law's family. My mother-in-law was transferred to the MacMillan Unit at Abbotsleigh Mews Care Home for end-of-life care, sadly she was only there 2 days before she passed. But in that time she received more compassion, dignity and care than she had
from the hospital she was transferred from. Our only regret is that we could not of gotten her transferred sooner so she could have witnessed for herself and appreciated the outstanding care of the staff involved in looking after her. They constantly ensured she was clean, comfortable and without pain. As a family, we could ask no more. Thank you.
Reply from Rebecca Kellegher, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you you taking the time to leave us your comments and we are saddened to hear about your loss. We are glad to have helped you and your family through such a difficult time and we hope you will go away from this feeling like your mother-in-law received the best possible care.
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Review from Dorne W (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has only been in this care home for just over a week. The dedication, care and love that he has received from the floor staff are second to none. It has made Dad's transition from hospital to care home very smooth. A huge smile has returned to my dad's face, which is something that I thought
had disappeared.
Dad, being hard of hearing and only having a peripheral vision, has obviously come with its difficulties with communication. This does not stop the team from getting down to his level of having a chat, rubbing his hand and making him feel included.
I cannot rate the management section as I have not had the opportunity to meet with them. This is something that may happen in the future as it is still early days.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your lovely review. We hope Abbotsleigh Mews Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “the dedication, love and care that he has received from the floor staff are second to none”, being used to describe our care. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make his stay as comfortable as possible.
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Review from John L (Partner of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this place to anybody. The service I've had personally has been first-class. Good food, good service (personal) and perfect. The room and toilets are spotless and easy to parking.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from C M (Daughter of Resident) published on 9 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum was in the lounge enjoying interacting with the entertainment, laughing and singing. Seeing my mum so happy is wonderful, having entertainment there really brings the residents to life.
Reply from Rebecca Kellegher, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care and that she enjoys interacting with the entertainment provided. Thank you for choosing Abbotsleigh Mews Care Home.
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Review from S B (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff (including managers) on the Macmillan unit are friendly, enthusiastic and positive. They have an excellent understanding of each resident's individual needs and are prepared to go the extra mile to meet these. The staff provide residents with a wide range of activities and are very approachable
and readily available to answer and address any concerns and queries. I would like to see more of the managers at the care home as a whole more often around the home.
Reply from Rebecca Kellegher, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care and if there is anything more we can do to make them feel as comfortable as possible, please don't hesitate to let us know.
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Review from D C (Son of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, caring and they make time. Good food and the home is clean and tidy. Good communication with staff and manager. I feel happy and confident she is here.
Reply from Fran Donno, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Review from Janet D (Daughter of Resident) published on 20 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for 8 months with Dementia. Her care was above and beyond all we could expect from looking after her. She was happy with her new family and always looked very smart and clean. We thank all the staff at Calvin House and will miss seeing them all, always with a warm welcome when
we arrived.
Reply from Rebecca Kellegher, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for taking the time to leave your lovely comments. It is really pleasing to hear your mother was happy and cared for at Abbotsleigh Mews. Please feel free to call in and see us whenever you like.
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Review from J C (Daughter of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have been resident since early 2022. The care and compassion they have both received has been exemplary. It was traumatic for me as their only child, but the staff on Calvin House have all been wonderful and so supportive. A special thanks to four members of staff in particular.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your kind words. We hope Abbotsleigh Mews care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from J F (Daughter of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are dedicated, kind and caring and have made a difficult circumstance much more bearable. I feel confident in leaving my mother in their good care which takes away some of the pressure from me. I feel that the staff have made an effort to get to know my mother as a person, not just an older
and infirm lady.
Reply from David Mclean, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from Liesa L (Daughter of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and respect my mum received was second to none. She was so loved by all of the staff and was happy. My mum sadly died of Alzheimer's and as a family, we could not of wished for a better home for her to stay in. Staff have a real compassion and are working at Abbotsleigh Mews Care Home because
they love their jobs. Nothing is too much trouble for any of the staff. Mum was so cared for. Thank you to all the staff.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Abbotsleigh Mews Care HomeThank you for your kind words. It is always so nice to hear from families who feel their loved one was well cared for. Please accept our condolences for your loss and thank you for choosing us to care for your mum.
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Review from Sheila G (Cousin of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin was moved from a spell in hospital to Abbotsleigh Mews when her residential care home refused to take her back. I was concerned because she had settled in her previous home after returning from Spain. She has not been in the new home for one week and is much happier, the staff are so kind.
The atmosphere is very welcoming and it feels just like being with friends and family. Wish I had chosen this home before!
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that your cousin has settled in well to Abbotsleigh Mews and feel as though we are welcoming. Please let us know if there is anything we can do to make your cousin's stay as comfortable as possible.
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Review from S S (Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well maintained with caring, helpful, and supportive staff. My stay was brief - for 5 days respite and I would definitely use it again.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Abbotsleigh Mews Care HomeThank you for your feedback, please just let us know if you would like to stay again.
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Review from Susan W (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotsleigh Mews Care Home, Sidcup, is highly recommended. Superb is an understatement. Mum has been treated with kindness, care, and love and nothing has been too much trouble for her carers and the support team. The home is spotless and the attention to individual care is amazing.
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeWe appreciate you taking the time to leave us your comments. It's nice to hear that you feel your mum has been well cared for in our home and treated with kindness. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
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Review from K B (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been in the MacMillan unit for several years. The staff have always been outstandingly friendly and willing to go the extra mile. When we have to say our goodbyes to Mum, we feel happy and content that she will be looked after and treated kindly.
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for taking the time to leave your review. It is lovely to hear that you feel happy and content with your mother in our care home and it is always nice to hear that you feel our staff are friendly and go the extra mile. We hope to continue providing your mother with the best possible care.
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Review from A B (Sister of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home, staff are all helpful. My sister loves the carers.
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear your sister is happy in our care home. Please let us know if there is anything we can do to make your sisters stay as comfortable as possible.
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Review from J L (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Abbotsleigh since Easter this year. She has no mental capacity so I can only go by what I see on visiting. She is clean and comfortable which is all I can hope for. Room very clean too.
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeThank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.
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Review from P M (Daughter of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Like all care homes, I feel it is understaffed and residents need more conversation, stimulation and attention. Having said that, all the staff are beyond compare and are really caring and do their very best, they are all extremely hard working. However, I've noticed that there appears to be fewer staff
and the place can seem very empty, especially in the afternoons, with no-one around to speak to. Recent times have been very hard for all of us, I don't mean this as a criticism of the staff in any way, it's more about staff to resident ratio. I'm also finding that the phone is now answered more, when it hasn't been over this past year, which is a relief when I have concerns. I feel that something could have been done to help ensure that there would be someone around to answer the phone. I have concerns about the electric gates on entering the home, it seems to take an inordinately long time to get them mended when they go wrong, which raises safety and security issues.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Abbotsleigh Mews Care HomeThank you for taking the time to leave us your comments and we’re sorry to hear that you have had a few issues. We are currently recruiting additional activities staff to ensure our residents have access to a variety of inclusive activities that are enjoyable and stimulating, according to their preferences and mobility. There are also plans to introduce hosting staff, to ensure there is someone on hand to support residents’ families and loved ones with any questions. We are also installing CCTV to help prevent any future gate problems. Hopefully these improvements will help alleviate your concerns but if there is anything else we can do, please let us know.
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Review from Nichola C (Daughter-in-law of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff I have had contact with especially during the covid lockdown have been caring and compassionate. They have made every effort to ensure I have continued contact with my mother-in-law within the legally permitted restrictions despite the considerable additional workload they have had to bear.
The weekly Facetime calls have been so very much appreciated. Thank you to everyone for going the extra mile.
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear words like “Caring” and “Compassionate” being used to describe our care. Please let us know if there is anything we can do to make your Mother-In-Law's stay as comfortable as possible.
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Review from Debi C (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum always said "please don't put me in a care home", but when we had no choice, we visited Abbotsleigh Mews, and Mum's opinion completely changed! She loved the look of the gardens, the building, the rooms, and especially, the great banter with the staff! She has now been a resident for two and
a half years, and I cannot fault the place. Thank you, guys!
Reply from Amanda Barnes, Customer Service Adviser at Abbotsleigh Mews Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that mum is happy and enjoying her stay in our care home.
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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Abbotsleigh Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Abbotsleigh Mews Care Home is calculated as follows: ( (270 Excellents x 5) + (86 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 376 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsleigh Mews Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 Jan 2026

Spacious rooms available for short or long term nursing, residential or dementia care

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Awards / Recognitions (7)

Meet the Team (0)

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