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- Havelock Court Care Home

The staff are caring, friendly and compassionatePaige L(Resident / Service User)

Dad is treated with care and respect and enjoys the activities available at the care homeR C(Friend of Resident/Service User)

we have had good nights sleep knowing that he is in safe kind and caring hands.Amanda G(Daughter of Resident/Service User)

The staff are caring, friendly and compassionatePaige L(Resident / Service User)

Dad is treated with care and respect and enjoys the activities available at the care homeR C(Friend of Resident/Service User)

we have had good nights sleep knowing that he is in safe kind and caring hands.Amanda G(Daughter of Resident/Service User)

Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, nursing, residential and dementia care and those living with physical disabilities.
The facility makes the most of modern care capabilities, even having its own gymnasium, activities kitchen and games area. All bedrooms are ensuite and have a 24-hour call system.
Quality...
Care Provided by Havelock Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Havelock Court Care Home for full pricing details and T&Cs.
Contact Havelock Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Gill Kerry (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (60)
Visiting
- We’re not far from Brixton and Stockwell underground stations, as well as Brixton train station. If you’re driving, look out for the Royal Mail sorting office – we’re just opposite.
Parking
- On-site parking available.
Havelock Court Care Home Reviews (47)
Havelock Court Care Home has a Review Score of 9.4 (9.380) out of 10, based on 19 reviews in the last 2 years.
Over all time Havelock Court Care Home has 47 reviews.
I am highly impressed with the exceptional service, state-of-the-art facilities, and comprehensive support provided. They consistently prioritize the well-being and interests of both residents and their families. Furthermore, I am particularly impressed by the impeccable cleanliness and the overall environment.
Thank you for your lovely review. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a...
The staff are friendly and welcoming. I notice that they talk with sympathy and patience to the residents. I feel that my mother is being very well looked after. She certainly seems to be happy and comfortable.
We appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after, we hope Havelock Court care home did everything possible to make the transition as easy as possible. We're so glad that the warmth and...
Perfectly happy with service and care Mother is as well as can be expected in light of her medical condition , staff on Wynne ward ,reception ,catering , maintenance first class ! Could ask for no more
It's always encouraging to read reviews like this. Your comments are a testament to the dedication of everyone in the home. We hope to continue providing your loved one with the best possible care.
Fantastic care home. Staff and management are excellent, caring and professional. I'm able to call at any time of the day or night and I'm always given a warm welcome and am able to speak to my partner. They have a great selection of meals to suit all diets and there's always someone available to answer any questions or queries I have. The space is welcoming and I would recommend.
We're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Caring" and "Professional" being used to describe our staff. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
The stuff are are trying to be helpful and friendly, it's comfortable place to visit and more positive activities.
Thank you very much for your assistance.
Thank you for your feedback. We're so glad that the warmth and kindness of our staff have come through in your experience. We look forward to welcoming you back to Havelock Court soon.
The care home it self is a very welcoming place, when coming in i am always greeted. I believe my dad is well cared for. The staff are always very sweet with him, they treat him with care and lots of nice emotions. He has been having less falls now which shows he is being looked out for thoroughly.
Thank you for your kind words, we are very happy to hear you can feel at ease with your dad in our care. We're so glad that the warmth and kindness of our staff have come through in your experience and we are committed to continuing to support you and your family in every way we can.
My experience with Havelock Carehome is very positive. My mother was weak & frail when she arrived in Feb 2023, but now looks much more flourishing at the age of 98. The care she is given is extremely good, she is always clean and presentable at anytime of day when I arrive to see her without notice. I could not manage on my own, due to no other family members to assist with my mother. The Carers are all doing their best and busy from room to room and they always pleasantly greet me at all times. My mum feels comfortable and safe by seeing familiar faces and hearing the same voices, plus there are numerous activities to do if she wishes. I am so Grateful & Thankful to the whole team in Havelock Court Carehome.
Thank you for your feedback. It is lovely to hear you describe the care your Mother receives as extremely good and that you find her to be flourishing in our care. Thank you again for your lovely review.
I'm happy with care.
Thank you for your review. It is good to hear you are happy with the care your friend receives at Havelock Court.
Excellent staff and facilities staff courteous professional and polite. Their actions prove they care about their charges. The grounds are lovely and we'll maintenence. I would certainly recommend this care home
Thank you for your feedback. We are happy to hear you find our staff to be professional, courteous and kind. We hope to continue providing your loved one with the best possible care. Thank you again for your recommendation.
We found the staff very friendly, the room my brother was in was nice, he was happy, food looked really appealing and it must of tasted good because he demolished the lot. Thank you to all of you for helping with the care and attention of my brother.
Thank you for taking the time to leave your review. We are happy to hear you find our staff to be very friendly and attentive. Thank you again for your feedback.
The receptionist, nurses, and staff have been courteous and helpful. The care given to my brother has been good.
Thank you for your kind words. It is always nice to hear words like "courteous and helpful" being used to describe our care. Please let us know if there is anything we can do to make your brother's stay as comfortable as possible.
I advised the home there was a hospital appointment and I would be accompanying my brother. In the last week I have been called 3 times by different individuals regarding a hospital appointment. I can understand the staff confirming closer to the time however each person i spoke with had no idea i had been contacted already. Better recording needs to be put in place.
Thank you for your feedback. We will discuss your comments regarding communication with the home's manager to see what we can implement as we always strive to improve our service.
My father is now at the ned of his life. I like to say thank you so much for making my father comfortable & keeping him safe in your care. The staff have been caring, warm, loving & listened to my father, for example, having small conversations when entering his room. My father enjoyed the Christmas event/his 95 years old birthday party at Havelock Care Home. You have brought the carnival celebration to him and other residents at the care home. During the first & half month, I have slept knowing & thinking that I am able to sleep at night (all because of the staff). My father might have days, weeks before he passes away, & this is the time I can able to say thank you from the bottom of my heart.
We appreciate you sharing your experience with our home. We are glad to help you and your family through such a difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Thank you for recognizing the care and dedication of our team. Please don't hesitate to reach out if there's anything more we can do.
I would like to say a BIG THANK YOU to the staff of Havelock Court Care Home for making my friend's 96th birthday very special, with balloons, birthday cake, nail polishing, video and more. During my visit on my friends birthday at Havelock Court Care Home I saw how caring, helpful, pleasant, kind & professional the staff were towards my friend. It was a very happy day for my friend. Thank you very much.
Thank you for your kind words. It is always nice to hear words like "Caring" and "Kind" being used to describe our care. We are delighted to hear we could make your friends 96th birthday very special. We hope to continue providing your loved one with the best possible care.
The only issue I would like to raise is the difficulty with the phones at weekends, when family and friends often have a problem getting through to the correct floor. It is different during the week, as there is an option to be put through to either the Marie Antoinette or the Wynne suite.
We appreciate you taking the time to leave us your comments. We will discuss your feedback with the home's manager to help them continually improve their service.
Nice care home, staff are friendly, caring, hardworking. The food is amazing and residents have their choice of meals provided for them. Large dinning room so residents can eat and drink together with nice music and activities after lunch.
Thank you for your kind words. It is always nice to hear words like "friendly, caring and hardworking" being used to describe our care. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
I think the care home is very good. The staff are very pleasant and helpful. My friend, who is a service user, seems very comfortable but complains about the food.
Hello and thank you for taking the time to write the staff at Havelock Court Care Home a review. We are thrilled that your loved one has settled into the home so well and is enjoying their stay! Best wishes.
All the people who work with my Uncle are extremely kind and considerate of his special needs. They keep me informed about his condition and state of mind.
Thank you for your kind words. It is always nice to hear words like "Kind" and "Considerate" being used to describe our care. We hope to continue providing your loved one with the best possible care.
My family member is looking very well and healthy.
He is happy and we as a family are very happy.
Love the kitchen staff and the receptionist is awesome.
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to see you again.
Since my father has been at the Care Home, his health has improved a lot. The very friendly staff and carers do their best to take very good care of him and even take the time, during their busy day, to have chats with him. We are always made to feel welcome when we go to visit him by the reception, managers, staff, nurses, carers and a number of the residents. The rooms are a good size with television and toilet facilities and there are meeting rooms for when larger groups of friends and family come to visit. We and my father are very happy with the care that he receives.
Hello and thank you for taking the time to write the staff at Havelock Court such a lovely review. We are thrilled that your Father has settled in well at the home and that his heath has improved as a result. We are so pleased that all staff go our of their way to make you feel welcome and that the family are all very happy with the care your Father receives. Thank you again and best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Havelock Court, a purpose-built home offering a warm welcome to anyone over 18 in need of residential, nursing or rehabilitation care. That includes those living with dementia. We also specialise in mental health, alcohol, drug and HIV-related conditions.
News (0) & Events (0)
There are no news items for Havelock Court Care Home.
There are no upcoming events for Havelock Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Havelock Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Havelock Court Care Home
What types of Care is Havelock Court Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Havelock Court Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Havelock Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Havelock Court Care Home to the centre of London?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Havelock Court Care Home to verify any information. View our terms and conditions. Havelock Court Care Home has an Enhanced Service -more info.