My experience with Havelock Carehome is very positive. My mother was weak & frail when she arrived in Feb 2023, but now looks much more flourishing at the age of 98. The care she is given is extremely good, she is always clean and presentable at anytime of day when I arrive to see her without
notice. I could not manage on my own, due to no other family members to assist with my mother. The Carers are all doing their best and busy from room to room and they always pleasantly greet me at all times. My mum feels comfortable and safe by seeing familiar faces and hearing the same voices, plus there are numerous activities to do if she wishes. I am so Grateful & Thankful to the whole team in Havelock Court Carehome.
22 June 2026
I'm happy with care.
13 January 2026
Excellent staff and facilities staff courteous professional and polite. Their actions prove they care about their charges. The grounds are lovely and we'll maintenence. I would certainly recommend this care home
12 January 2026
We found the staff very friendly, the room my brother was in was nice, he was happy, food looked really appealing and it must of tasted good because he demolished the lot. Thank you to all of you for helping with the care and attention of my brother.
05 November 2025
The receptionist, nurses, and staff have been courteous and helpful. The care given to my brother has been good.
20 October 2025
Many staff are welcoming and pleasant however there appears to be a big problem with communication. If I call, I have always chase and the person I speak to has no idea that I have previously voiced a concern.
I advised the home there was a hospital appointment and I would be accompanying my
brother. In the last week I have been called 3 times by different individuals regarding a hospital appointment. I can understand the staff confirming closer to the time however each person i spoke with had no idea i had been contacted already. Better recording needs to be put in place.
08 October 2025
My father is now at the ned of his life. I like to say thank you so much for making my father comfortable & keeping him safe in your care. The staff have been caring, warm, loving & listened to my father, for example, having small conversations when entering his room. My father enjoyed the Christmas
event/his 95 years old birthday party at Havelock Care Home. You have brought the carnival celebration to him and other residents at the care home. During the first & half month, I have slept knowing & thinking that I am able to sleep at night (all because of the staff). My father might have days, weeks before he passes away, & this is the time I can able to say thank you from the bottom of my heart.
18 June 2025
I would like to say a BIG THANK YOU to the staff of Havelock Court Care Home for making my friend's 96th birthday very special, with balloons, birthday cake, nail polishing, video and more. During my visit on my friends birthday at Havelock Court Care Home I saw how caring, helpful, pleasant, kind &
professional the staff were towards my friend. It was a very happy day for my friend. Thank you very much.
06 May 2025
I would like to express my apologies for not attending the residents' and relatives meeting on Tuesday 27th March. My legs have been troublesome.
The only issue I would like to raise is the difficulty with the phones at weekends, when family and friends often have a problem getting through to the
correct floor. It is different during the week, as there is an option to be put through to either the Marie Antoinette or the Wynne suite.
22 January 2025
Nice care home, staff are friendly, caring, hardworking. The food is amazing and residents have their choice of meals provided for them. Large dinning room so residents can eat and drink together with nice music and activities after lunch.
04 October 2024
I think the care home is very good. The staff are very pleasant and helpful. My friend, who is a service user, seems very comfortable but complains about the food.
17 September 2024
All the people who work with my Uncle are extremely kind and considerate of his special needs. They keep me informed about his condition and state of mind.
03 September 2024
I come to the care home and staff are helpful and kind.
My family member is looking very well and healthy.
He is happy and we as a family are very happy.
Love the kitchen staff and the receptionist is awesome.
29 July 2024
Since my father has been at the Care Home, his health has improved a lot. The very friendly staff and carers do their best to take very good care of him and even take the time, during their busy day, to have chats with him. We are always made to feel welcome when we go to visit him by the
reception, managers, staff, nurses, carers and a number of the residents. The rooms are a good size with television and toilet facilities and there are meeting rooms for when larger groups of friends and family come to visit. We and my father are very happy with the care that he receives.
11 July 2024
I found the staff to be very friendly. They also were hard-working but seemed to really care about the residents. My friend when I visited seemed very well looked after and the staff took time to talk to him and make his environment as close to home as possible. The room and rest of the building
were kept very clean and tidy with plenty to stimulate the residents. It's good to know care of this standard exists for people in need.
29 May 2024
Good care. The carers do their job well and look after the residents. It isn't possible for them to help with physiotherapy or give medical advice. Base good care is what they give. The residents can choose it they want to do the activities that are going on. No pressure.
24 May 2024
The receptionist the lady, she is very kind, polite and very helpful.
10 April 2024
I think my brother is in good hands, as I'm not always able to see him as much as I like to. The staff here are quite friendly and look after my brother very well.
Unable to say about the management as not really sure who is the manager.
My brother's room is always nice and clean. Also, not sure
about the facilities.
22 March 2024
My friend has been in the care home for 16 months, generally, the staff always do extremely well in sometimes difficult circumstances. In my honest opinion, the staff work very hard due to lack of staffing! also, the main dinners are sub standard with just a sandwich being offered. last but not
least when I finish visiting my friend, I have to wait in the reception for up to 20 minutes for someone to let me out, personally for security purposes the reception desk should be manned 24 hours. Apart from this, all the staff are amazing! extremely kind and professional. This type of work is done from the heart and definitely not for the money.
07 June 2023
Good staff and atmosphere. Dad is treated with care and respect and enjoys the activities available at the care home. The carers keep good attention to him and remember his routines and what he enjoys doing. I am very happy with his treatment.
Latest Reviews for Havelock Court Care Home
22 June 2026
My experience with Havelock Carehome is very positive. My mother was weak & frail when she arrived in Feb 2023, but now looks much more flourishing at the age of 98. The care she is given is extremely good, she is always clean and presentable at anytime of day when I arrive to see her without
notice. I could not manage on my own, due to no other family members to assist with my mother. The Carers are all doing their best and busy from room to room and they always pleasantly greet me at all times. My mum feels comfortable and safe by seeing familiar faces and hearing the same voices, plus there are numerous activities to do if she wishes. I am so Grateful & Thankful to the whole team in Havelock Court Carehome.
22 June 2026
I'm happy with care.
13 January 2026
Excellent staff and facilities staff courteous professional and polite. Their actions prove they care about their charges. The grounds are lovely and we'll maintenence. I would certainly recommend this care home
12 January 2026
We found the staff very friendly, the room my brother was in was nice, he was happy, food looked really appealing and it must of tasted good because he demolished the lot. Thank you to all of you for helping with the care and attention of my brother.
05 November 2025
The receptionist, nurses, and staff have been courteous and helpful. The care given to my brother has been good.
20 October 2025
Many staff are welcoming and pleasant however there appears to be a big problem with communication. If I call, I have always chase and the person I speak to has no idea that I have previously voiced a concern.
I advised the home there was a hospital appointment and I would be accompanying my
brother. In the last week I have been called 3 times by different individuals regarding a hospital appointment. I can understand the staff confirming closer to the time however each person i spoke with had no idea i had been contacted already. Better recording needs to be put in place.
08 October 2025
My father is now at the ned of his life. I like to say thank you so much for making my father comfortable & keeping him safe in your care. The staff have been caring, warm, loving & listened to my father, for example, having small conversations when entering his room. My father enjoyed the Christmas
event/his 95 years old birthday party at Havelock Care Home. You have brought the carnival celebration to him and other residents at the care home. During the first & half month, I have slept knowing & thinking that I am able to sleep at night (all because of the staff). My father might have days, weeks before he passes away, & this is the time I can able to say thank you from the bottom of my heart.
18 June 2025
I would like to say a BIG THANK YOU to the staff of Havelock Court Care Home for making my friend's 96th birthday very special, with balloons, birthday cake, nail polishing, video and more. During my visit on my friends birthday at Havelock Court Care Home I saw how caring, helpful, pleasant, kind &
professional the staff were towards my friend. It was a very happy day for my friend. Thank you very much.
06 May 2025
I would like to express my apologies for not attending the residents' and relatives meeting on Tuesday 27th March. My legs have been troublesome.
The only issue I would like to raise is the difficulty with the phones at weekends, when family and friends often have a problem getting through to the
correct floor. It is different during the week, as there is an option to be put through to either the Marie Antoinette or the Wynne suite.
22 January 2025
Nice care home, staff are friendly, caring, hardworking. The food is amazing and residents have their choice of meals provided for them. Large dinning room so residents can eat and drink together with nice music and activities after lunch.
04 October 2024
I think the care home is very good. The staff are very pleasant and helpful. My friend, who is a service user, seems very comfortable but complains about the food.
17 September 2024
All the people who work with my Uncle are extremely kind and considerate of his special needs. They keep me informed about his condition and state of mind.
03 September 2024
I come to the care home and staff are helpful and kind.
My family member is looking very well and healthy.
He is happy and we as a family are very happy.
Love the kitchen staff and the receptionist is awesome.
29 July 2024
Since my father has been at the Care Home, his health has improved a lot. The very friendly staff and carers do their best to take very good care of him and even take the time, during their busy day, to have chats with him. We are always made to feel welcome when we go to visit him by the
reception, managers, staff, nurses, carers and a number of the residents. The rooms are a good size with television and toilet facilities and there are meeting rooms for when larger groups of friends and family come to visit. We and my father are very happy with the care that he receives.
11 July 2024
I found the staff to be very friendly. They also were hard-working but seemed to really care about the residents. My friend when I visited seemed very well looked after and the staff took time to talk to him and make his environment as close to home as possible. The room and rest of the building
were kept very clean and tidy with plenty to stimulate the residents. It's good to know care of this standard exists for people in need.
29 May 2024
Good care. The carers do their job well and look after the residents. It isn't possible for them to help with physiotherapy or give medical advice. Base good care is what they give. The residents can choose it they want to do the activities that are going on. No pressure.
24 May 2024
The receptionist the lady, she is very kind, polite and very helpful.
10 April 2024
I think my brother is in good hands, as I'm not always able to see him as much as I like to. The staff here are quite friendly and look after my brother very well.
Unable to say about the management as not really sure who is the manager.
My brother's room is always nice and clean. Also, not sure
about the facilities.
22 March 2024
My friend has been in the care home for 16 months, generally, the staff always do extremely well in sometimes difficult circumstances. In my honest opinion, the staff work very hard due to lack of staffing! also, the main dinners are sub standard with just a sandwich being offered. last but not
least when I finish visiting my friend, I have to wait in the reception for up to 20 minutes for someone to let me out, personally for security purposes the reception desk should be manned 24 hours. Apart from this, all the staff are amazing! extremely kind and professional. This type of work is done from the heart and definitely not for the money.
07 June 2023
Good staff and atmosphere. Dad is treated with care and respect and enjoys the activities available at the care home. The carers keep good attention to him and remember his routines and what he enjoys doing. I am very happy with his treatment.