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- Havelock Court Care Home

The staff are caring, friendly and compassionatePaige L(Resident / Service User)

Dad is treated with care and respect and enjoys the activities available at the care homeR C(Friend of Resident/Service User)

we have had good nights sleep knowing that he is in safe kind and caring hands.Amanda G(Daughter of Resident/Service User)

The staff are caring, friendly and compassionatePaige L(Resident / Service User)

Dad is treated with care and respect and enjoys the activities available at the care homeR C(Friend of Resident/Service User)

we have had good nights sleep knowing that he is in safe kind and caring hands.Amanda G(Daughter of Resident/Service User)

Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, nursing, residential and dementia care and those living with physical disabilities.
The facility makes the most of modern care capabilities, even having its own gymnasium, activities kitchen and games area. All bedrooms are ensuite and have a 24-hour call system.
Quality...
Care Provided by Havelock Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Havelock Court Care Home for full pricing details and T&Cs.
Contact Havelock Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Gill Kerry (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
Room Information
- Single Rooms (60)
Visiting
- We’re not far from Brixton and Stockwell underground stations, as well as Brixton train station. If you’re driving, look out for the Royal Mail sorting office – we’re just opposite.
Parking
- On-site parking available.
Havelock Court Care Home Reviews (47)
Havelock Court Care Home has a Review Score of 9.4 (9.380) out of 10, based on 19 reviews in the last 2 years.
Over all time Havelock Court Care Home has 47 reviews.
I found the staff to be very friendly. They also were hard-working but seemed to really care about the residents. My friend when I visited seemed very well looked after and the staff took time to talk to him and make his environment as close to home as possible. The room and rest of the building were kept very clean and tidy with plenty to stimulate the residents. It's good to know care of this standard exists for people in need.
Thank you for your kind words. It is always lovely to hear words like "Friendly" and "Hard-Working" being used to describe our staff. We are pleased to hear that you are impressed with the high standards of care provided at Havelock Court Care Home. We hope to continue providing your loved one with the best possible care.
Good care. The carers do their job well and look after the residents. It isn't possible for them to help with physiotherapy or give medical advice. Base good care is what they give. The residents can choose it they want to do the activities that are going on. No pressure.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
The receptionist the lady, she is very kind, polite and very helpful.
Thank you for your kind words. It is always nice to hear words like "very kind, polite and very helpful" being used to describe our staff. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
Unable to say about the management as not really sure who is the manager.
My brother's room is always nice and clean. Also, not sure about the facilities.
Thank you for taking the time to leave your review. We are glad to know you can feel at ease knowing your brother is in good hands with the care our staff provide. We will discuss your feedback with the home manager to help them continually improve their services.
My friend has been in the care home for 16 months, generally, the staff always do extremely well in sometimes difficult circumstances. In my honest opinion, the staff work very hard due to lack of staffing! also, the main dinners are sub standard with just a sandwich being offered. last but not least when I finish visiting my friend, I have to wait in the reception for up to 20 minutes for someone to let me out, personally for security purposes the reception desk should be manned 24 hours. Apart from this, all the staff are amazing! extremely kind and professional. This type of work is done from the heart and definitely not for the money.
We appreciate you taking the time to leave us your feedback. Our residents health and wellbeing is an absolute priority so we will discuss your feedback with the homes manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.
Good staff and atmosphere. Dad is treated with care and respect and enjoys the activities available at the care home. The carers keep good attention to him and remember his routines and what he enjoys doing. I am very happy with his treatment.
Thank you for taking the time to leave your review. We are pleased to hear you are happy with the care your Dad is receiving and that our staff remember his routine each day. Please let us know if there is anything we can do to make his stay as comfortable as possible.
A special thank you to the staff at Havelock for caring for me and looking after my needs. The staff are caring, friendly and compassionate. There is a range of activities that residents can participate daily and trips to go on throughout the year. Senior activities coordinator, care staff, maintenance manager and the receptionist team in the home are very helpful and go the extra mile. Housekeeping staff do a great job as the home is always clean and tidy. I am also very excited for the refurbishment in the home to be completed as it's looking amazing so far. Soon I will be having my room done and I have had the opportunity to choose how I would like it to look. The food is good and there are different options to choose from although it would be nice to have something different at times like a Chinese homemade meal, hot dog or pizza.
Thank you for your lovely review. We are so happy to hear the way you describe our staff as helpful and "going the extra mile". We are also excited for the refurbishment to be completed and for all our residents rooms to be updated. I will certainly pass your comments on about the food choices, it would be great to have a take-away night every now and then. Thank you again for your feedback.
But we couldn't have found a better place for him. The staff are just unbelievable, especially through these trying times we have had.
My Dad is always clean and tidy and happy. He eats well and is so content. Every time I visit I'm made so welcome and we are kept up to date with anything we need to know.
For the first time in a very long time, we have had good nights sleep knowing that he is in safe kind and caring hands.
Thank you, all of you.
Thank you for taking the time to leave your review. We are so happy to hear that you are now able to relax knowing your Dad is safe and happy in our care at Havelock Court. Thank you again for your kind words.
My God bless you all.
Thank you for your feedback. We really appreciate you taking the time to write these kind words.
Hello, I am happy when I come to the care home to see my friend. I know he's well looked after. I would like to have better contact with him, I try to ring him sometimes, but it is very hard to get through to him. I have not spoken to Brian since December. I hope contact can improve.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy when you come to see your friend at our home and that you feel he is well looked after. We hope to continue providing your friend with the best possible care.
I enjoy living at Havelock Court Care Home.
I have a lovely room and have my own personal items in my room.
Thank you for your lovely review. We are glad to hear that you enjoy living with us at Havelock Court.
The Home keeps me informed at all times with respect to his needs. When I visits the home, I noticed that he is always well dressed and very happy.
The family attended a Fine Dining Experience at the home in respect to Jason's 50th Birthday celebration, the home and the kitchen staff went overboard with the preparation of the day, food was excellent and the attention relating to his life since he was admitted in the home. All the family was overwhelmed with the food and the service provided for his Birthday.
We cannot thank everyone enough in so many words as I can see that he is well cared for.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Son with the best possible care.
The home is clean and welcoming. The staff are lovely and make me feel welcomed every time I come to visit. Thank you for looking after my friend and keeping him safe. I appreciate each and every one of you.
Thank you for taking the time to leave your review. It is always nice to hear from family members and friends feeling like their loved one is cared for and looked after. Please let us know if there is anything more we can do to make your friends stay as comfortable as possible.
I have been extremely happy with the standard of care for my mum at Havelock Court Nursing Centre, Stockwell. The staff have been supportive and kind, particularly with the added pressure of Covid this past year. Thank you so much for allowing me to deliver 'supplies' for Mum to the front door (i.e. Hershey bars!) during this time when it was necessary to isolate. It has been stressful for everyone across the country, but the news about the situation with care homes has been particularly distressing, with residents as virtual prisoners. Havelock has been a sterling example of how a home should be run, in my opinion. Mum looks well and seems to be happy and healthy. Many thanks to all for your continued, invaluable support.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care at Havelock Court. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.
I am impressed with the cleanliness and general routine of all the employees towards the residents.
The staff are always courteous, kind and helpful on arrival and during the course of their daily duties.
There are activities for the residents to enjoy on most days and the quality of the food provided is again of a superb quality.
All in all, while my wife is being cared for at Havelock Court, I have no worries whatsoever concerning her welfare.
To the manager, well done and all the staff, a big thank you.
Thank you for our lovely words. It's very nice to hear you describe our staff as courteous and kind. We are so happy you feel your wife is in good hands.
Friendly helpful staff.
Thank you for taking the time to leave your review. We appreciate your support.
Very caring, organised. The wellbeing of residents are fully promoted as possible.
Really exceptional environment for my brother, he is well looked after and the staff are really receptive to his needs.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Care provided is of great quality. Also the site is very well maintained.
Thank you for your review of Havelock Court Care Home, we are pleased to hear that you have had a positive experience at our care home. We appreciate your feedback on the care provided here and will share your comments with the care homes manager. The Bupa Customer Care Team.
Very welcoming home with friendly staff.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Havelock Court, a purpose-built home offering a warm welcome to anyone over 18 in need of residential, nursing or rehabilitation care. That includes those living with dementia. We also specialise in mental health, alcohol, drug and HIV-related conditions.
News (0) & Events (0)
There are no news items for Havelock Court Care Home.
There are no upcoming events for Havelock Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Havelock Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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