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- Heathland Court Care Home

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors...
Care Provided by Heathland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Heathland Court Care Home for full pricing details and T&Cs.
Contact Heathland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Victor Njoku(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (58)
Visiting
- The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance to the Wimbledon Windmill Museum.
Parking
- On-site parking available.
Heathland Court Care Home Reviews (87)
Heathland Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 11 reviews in the last 2 years.
Over all time Heathland Court Care Home has 87 reviews.
I cannaot thank the team at Heathland Court Care Home enough for the care and dignity they show my mother during the final years of her life. From the very beginning, the staff were kind, patient and consistently attentive. Not only her needs, but also our whole family. Communication with the management team was clear and reassuring. Especially during the more challenging period. The home itself is clean, welcoming and professionally run. There is a sense of community in the home.
We appreciate you taking the time to write this during what must be a very difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
My mum has been resident at Heathland Court since January this year, and though she has few words due to dementia, she often remarks "It's nice here" without exception, the staff have been wonderful - warm, kind and attentive. It's great for all the family to know she is safe and so well cared for. Thank you to the whole team.
We're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that your Mum has settled in comfortably with us. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
On behalf of my father, thank you to Victor, the home manager, Siphetheni clinical dep man, Kamal senior care assistant, Chika unit manager and all the carers who look after the residents are amazing, very caring and loving. I know that my father is well looked after. This is a beautiful care home, and really and truly it feels like home. I would like to say that the food is also amazing. I would like to give a big, big thank you to Victor and Siphetheni.
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We will certainly pass your comments on to the manager.
The location of the home is excellent - easy parking, close to regular buses and opposite Wimbledon Common.
The home itself is fortunate to have gardens to enjoy during the good weather. The spacious room was ensuite, well equipped and spotless.
Couldn't recommend highly enough - the team are exceptional.
We appreciate you sharing your experience with our home. It is always lovely to hear words like "Professional" and "Wonderful" being used to describe our staff and we take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like your loved one received the best possible care.
The manager, Victor, was excellent in welcoming us and making us feel welcome throughout her stay so far. The staff have been caring and excellent in their caring for my mother. We are delighted with their care home.
We appreciate you sharing your experience with our home. It's lovely to know that you found your mother's arrival pleasant- we want our residents to feel at home from the moment they arrive. We hope to continue providing your loved one with the best possible care.
It would be good if soap and shower gel were provided bu the home for the residents, as we the relatives are not there 24/7 and it is easy for us to miss out when visiting. This should be part of hygiene essentials for the home to provide as the staff can spot immediately and replnish. Considering also the high monthly cost and lack of shops nearby. Hotels provide soap and shower for guests. Why not care homes.
Thank you for your feedback. Our resident's health and well being is an absolute priority. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?"
We have placed our trust in you to ensure that our mum's final journey is filled with peace and kindness. From the depths of our hearts, we are truly grateful for the love, compassion and tender care you have shown our amazing mum, right to the end. Thank you for being there for her and for us during this difficult time. We couldn't have prayed for a better care giver than one of the carers, who showed nothing but love, patience and compassion to mum, and we will be forever grateful for having you in our lives.
Thank you for your lovely review. We are saddened to hear about your loss. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "Patience" and "Compassion" being used to describe our Staff. Hopefully you will go away from this feeling like your Mum received the best possible care.
My father has been here for 2 years. I couldn't be more happier he is in a safe, kind and caring place. The staff are wonderful and they understand my father's needs. Thank you all for taking care of my dad.
Thank you for your lovely review. It is always nice to hear words like "Kind" and "Caring" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Father with the best possible care.
My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.
Mum was in your care home for nearly one year. She was looked after with such care and kindness by all the members of staff. When the time came for her to pass on, I was so touched to see her carers come in and talk to her and comfort her. I know Mum was happy in Heathland Court and I felt happy she was there. I was always welcomed warmly into the home and felt part of it. I would recommend it to anyone looking for somewhere for their loved one.
Hello and thank you for leaving such a positive review for the team at Heathland Court Care Home. Firstly, we would like to offer our condolences for the passing of your Mother and hope that you as a family are doing well. We are so pleased that your Mum felt happy within the home and that you...
Heathland Court is a caring and well-run home with a regular team of staff who are trained and who take a personal interest in the residents. My mother has been at Heathland Court for eight months. She is completely nonverbal and unable to do anything for herself or let us know how she feels, so we place a great deal of trust in the home to look after her and make sure she is comfortable and content. She has a bright, freshly decorated room which we have been able to set up with familiar things from home and Heathland Court has all the suitable equipment to enable the best care along with full-time qualified nursing staff on each floor and a consistent team of carers. We have appreciated getting to know the staff and the fact that there is a regular team with whom my mother has become familiar. The support staff looking after laundry, food and activities are equally caring and willing to help and we are very happy to have found Heathland Court.
Hello and thank you for taking the time to leave Heathland Court such a wonderful review. We are thrilled that your Mother has settled into the care home so well over the last eight months. It is great to hear that the regular team of staff are so caring and that they take a "personal interest in...
My aunt received very good care for the six months that she was a resident at Heathland Court. The staff were always very kind and attentive. I would recommend to anyone considering residential care.
Thank you for your lovely review. We are pleased to hear that you are impressed with the high standards of care your Aunt received whilst in our care. It is always nice to hear words like "Kind" and "Attentive" being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Can Mum be prepped at night to ensure she does not have a future aspiration pneumonia if at all possible, also can her stays in hospital mean fees are adjusted at all.
Thank you for taking the time to leave your review. We are pleased to hear that you are impressed overall with the care provided at Heathland Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
My sister and I are grateful for the help and assistance that the staff have afforded our mother. Her needs are greater than we could provide and this has been met at all times. The fact that the staff are always polite and friendly, notwithstanding the on-going pressures they experience on a day to day basis is also much appreciated.
Thank you for your kind words. It is always lovely to hear words like "Polite" and "Friendly" being used to describe our staff and it is always wonderful to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your Mother received the best possible care.
Friendly and helpful staff. My friend is well cared for.
We are very happy to hear you can feel at ease with your Friend in our care and thank you for your feedback. We are looking forward to seeing you again soon.
I was in the home for a short stay. Although there were some good points, the daily care was often poor e.g. laundry arrangements were chaotic. The fortnight was spent hunting for clothes. The staff were often inexpert and untrained. While accidents and mistakes were bound to occur, there was a general failure to apologise for these. It was an awkward not to have phones in the rooms and there was a lack of basic things like body cream and even soap. Approaches to the management were not fruitful.
Thank you for your feedback. We have a genuine regard for all of our residents and are concerned to hear this. Our residents' health and well-being are an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their services.
Fantastic team that looks after my mum with care and dignity, a lovely room and a wonderful set of human beings that really do go the extra mile. The food needs an overhaul. You need to overhaul the choices and make it more appetising for everyone. Review the times so there is a gap in between them more of a 9 am - 1.30 pm and then 6 pm. Swap around more at lunch to supper being more substantial. This food has to last till the morning.
Thank you for your lovely review. It is always nice to hear words like “Care” and “Dignity" being used to describe our staff. We will discuss your feedback regarding the food with the home’s manager to help them continually improve their service. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
Came to visit our aunt and was very impressed with the first impression of the home from the initial lady letting us in to the lovely lady who prepared the food and made us all some toast and tea as my husband is diabetic and needed to eat something. Our aunt seemed very happy and comfortable in her room, we went on a look around with our cousin and saw some of the residents having a singalong and were also told by our cousin about the different entertainment that you provide. Everybody seemed very happy and content, well done to all the nursing staff for going to all the effort to keep the residents safe and content.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Aunt in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad you enjoyed your visit and hopefully we will see you again soon.
I was very happy with all the staff at Heathlands and particularly nursing staff who was wonderful and knowledgeable. It was good to see the same faces there every day, so not so many temping agencies.
Thank you for your kind words. It is always nice to hear words like “wonderful” and “knowledgeable” being used to describe our carers. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
The staff made my mum's eightieth birthday very special. They made so much effort with organising a little party for her with the other residents. It was fantastic, thank you so much.
Thank you for your kind words. We are happy to hear you feel like a part of our Heathland Court family. Please let us know if there is anything we can do to make her stay as comfortable as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.
News (0) & Events (0)
There are no news items for Heathland Court Care Home.
There are no upcoming events for Heathland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Heathland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Heathland Court Care Home
What types of Care is Heathland Court Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heathland Court Care Home have?
There are 58 Single Rooms.
What are the Facilities & Services at Heathland Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heathland Court Care Home to the centre of London?
5.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathland Court Care Home to verify any information. View our terms and conditions. Heathland Court Care Home has an Enhanced Service -more info.