Heathland Court Care Home

56 Parkside, Wimbledon, London SW19 5NJ
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9.5 84 Reviews
  • Heathland Court Care Home, London
Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

The home is surrounded by attractive, well-maintained gardens, originally a private house, you will find many of its original features, including traditional fireplaces and high ceilings inside the grand stone building. There is plenty of communal space, with five well-furnished lounges and a conservatory for residents and families to relax and socialise. The home also has a hostess that is always on hand and an in-house resident hairdresser that visits twice a week.

It’s close to local transport links, is a few minutes’ drive from the A3, has its own dedicated car park and benefits from a bus route stopping near the home, making an ideal location for visiting family and friends.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Heathland Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Heathland Court Care Home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Victor Njoku (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)

Visiting

  • The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance
    to the Wimbledon Windmill Museum.

Parking

  • On-site parking available.

Heathland Court Care Home Reviews (84)

Total of 84, showing 81-84
9.5

Heathland Court Care Home has a Review Score of 9.5 (9.537) out of 10, based on 15 reviews in the last 2 years. Over all time Heathland Court Care Home has 84 reviews.

Overall Experience

  • 43
  • 33
  • 5
  • 1
  • 2

Date Published

84
5
5
15
69

Review from Ann D (Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I no longer live in London I came to Heathland Court to enable me to have some cancer treatment. I was warmly welcomed and the staff were very sympathetic to my needs. I did not like the ripple mattress on my bed and this was changed immediately. The staff listen to residents and all are treated
with kindness, Heathland Court is an attractive building with a lovely garden which I very much enjoyed. Visitors are also warmly welcomed- my 7 year old grandson said "You have a very nice room, Granny!"

Reply from Rose Pickering, Customer Service Administrator at Heathland Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Michael G (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since I have been here certain items of laundry have not come back and I have had to buy new underwear. Also some of the carers seem to think that you are here for them to do what they want to do and not what you want them to do. But overall the staff are okay.

Reply from Lydia Waller, Customer Service Administrator at Heathland Court Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Pauline W (Niece of Resident) published on 21 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Although my uncle was only in the home as a respite resident for 2 months he found the stay to begin with very good but as time went on he felt that there was not enough staff on especially at night. The food was always cold not just sometime but all the time. I think the place is just very short staffed.

Reply from Rachel Elliott, Customer Service Administrator at Heathland Court Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from K E (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathlands has taken my mother in, in the last months of her life. They have welcomed her in and taken, in my opinion, very good care of her. She has been listened to and her dignity preserved. I visit most days, the staff always inform me of anything relevant, significant (on occasions phoning me for
updates.) It seems to me that everyone communicates well and generally knows mum well. The staff appear consistent and patient. I was so despondent with the care available, it's been such a relief to have found Heathlands. Thank you!

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Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for Heathland Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.537 for Heathland Court Care Home is calculated as follows: ( (114 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 177 Ratings = 4.537

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Heathland Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.

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Awards / Recognitions (7)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathland Court Care Home to verify any information. View our terms and conditions. Heathland Court Care Home has an Enhanced Service - more info.