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- Heathland Court Care Home

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors...
Care Provided by Heathland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Heathland Court Care Home for full pricing details and T&Cs.
Contact Heathland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Victor Njoku(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (58)
Visiting
- The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance to the Wimbledon Windmill Museum.
Parking
- On-site parking available.
Heathland Court Care Home Reviews (87)
Heathland Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 11 reviews in the last 2 years.
Over all time Heathland Court Care Home has 87 reviews.
Terrible lack of staff. Waiting too long when buzzer pushed. Food very poor.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...
The reception staff are very welcoming and helpful. The nursing staff are amazing they were competent and extremely good at patient family care, all the staff cared for my father and also my mother when visiting with an extremely friendly and professional manner. Thank you to everyone at Heathlands Court.
Thanking you for your review. We are pleased to hear about your positive experience and appreciate your comments about Heathlands Court. We will share these comments with the home's manager. The Bupa Customer Care Team.
From day 1, the staff here have been excellent. The care and attention they have given my mother have been fantastic. The room is really nice as is the whole of the home. The atmosphere is very warm and friendly and I'm very happy that my mum is being looked after here.
Thank you for your review and kind words about our home and staff. I'm sure you must have peace of mind knowing that your mother is safe and well cared for.
A well-run care home, decoration and interior well kept. Attentive and friendly staff. My mother had a very special birthday and the staff helped very much to make it memorable. Visiting hours are flexible.
Thank you for your review and kind words. I'm so pleased to hear that your mother had a memorable birthday and hopefully many more to come.
I have been very well taken care of for a year or so and for that I'm eternally grateful to all members of staff.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
The staff show kindness and patience with her.
It would be good if there were more staff for the dementia patients to give them all one to one attention.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
The overall impression is good. Decor is a little faded. Food is very good. Service is good.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
The home is well run by staff and management is improving daily.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
My aunt has been a resident here for many months and she does feel like it is a substitute home.
The staff are very caring and sensitive and have a positive attitude with her - very important.
Thank you for your review and kind words. I am so glad that your aunt seems to have settled in and looks upon Heathland Court as her second home.
Excellent manager, carers - caring with compassion. The place is clean and smells lovely, unlike the care home my late father was in previously. I have tried the food on a few occasions and found it to be truly delicious.
I have been visiting Heathland Court for over 4 1/2 years on an almost daily basis. This is the place my husband and I would like to live in when our time comes!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
This is a well organised and managed facility that respects the residents and provides varied and original activities. Most weeks have a theme that goes through every activity which provides a pleasing variety with an underlying routing. What I have found particularly impressive is the way that the staff cope with all the difficult whims and fantasies of a set of residents with a very wide range of different needs.
Thank you for your review and kind words. I hope that your friend is enjoying all the different activities on offer and hope that you sometimes join in with them.
Staff overall are friendly and helpful.
Thank you for your review and kind words.
A dedicated team of nurses and staff. She is always clean and comfortable, her room is beautiful.
Mum has been treated with utmost kindness and dignity.
A wonderful team. I highly recommend this care home.
Thank you, for all your care.
Thank you for your review. It is lovely to hear how well cared for your mum is in our care and your kind words about our staff.
My primary concern is the food. I have stayed with my grandmother a few times when lunch has arrived; thrice it came late (once by half an hour, twice by an hour), once most of it didn't come at all and they staff served just vegetables instead. My grandmother and some other ladies are exceedingly thin but don't seem to receive much food.
The staff mostly seem friendly and helpful. They appear short staffed and seem busy and unavailable often. Some sit and chat with the ladies for a while, but - particularly with catering - staff seems to disappear. Ladies on the ground floor have made phone calls to others to ask about food but sometimes it never seems to come.
Events are great. My grandmother really enjoys exercise (like Tai Chi) and singing. They could do with a bigger TV in the tea room (my gran says that's what they call it), but I've heard they're apparently working on this.
My grandmother's clothes all have her name in them but they still seem to go missing.
Thank you for your review. Your comments are extremely important to us and our residents’ health and well being is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
No complaints here, keep it up Heathland Court.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
She moved in two weeks ago! Everything went smoothly except bedtimes. The lady at reception has made everything enjoyable and welcoming and always has a ready smile.
Thank you for your review. Glad to hear that it all went smoothly and I'm sure that once she settles a little more then bedtimes will also be better. The Bupa Customer Care Team.
My mother is a resident on a nursing floor. She is unable to do anything other than eat in bed. The quality of care for her is of a high standard. The carers are sympathetic, kind, interested and very capable. When she is able to comment she always says how lovely the carers are and how well looked after she is.
My mother has been at Heathland Court for nearly two years and has settled in well. I am very pleased that nearly all the same staff are still here providing care as one member of staff said to me today "We know them and understand them." There are lots of activities and residents and their visitors are encouraged to join in. There is a welcoming and friendly attitude here.
I found most of the staff are helpful and caring. The home is clean and well kept. However, communication with the doctor is not too good. It seems some don't know what others are doing.
Entertainment facilities are very good and organisers are fantastic.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
All other aspects o the home such as food, management, activities etc I am unable to comment as my mother has not been her long enough for me to judge.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.
News (0) & Events (0)
There are no news items for Heathland Court Care Home.
There are no upcoming events for Heathland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Heathland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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