Search...

Heathland Court Care Home

56 Parkside, Wimbledon, London SW19 5NJ
Bupa Care Homes Logo
Jobs
Heathland Court Care Home logo
I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)
Heathland Court Care Home, London
All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)
Heathland Court Care Home, London
There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)
Heathland Court Care Home, London

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors...  

Care Provided by Heathland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,365From £1,500
Residential Dementia CareN/AFrom £1,555
Nursing CareFrom £1,600From £1,760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Heathland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Victor Njoku(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (58)

Visiting

  • The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance to the Wimbledon Windmill Museum.

Parking

  • On-site parking available.

Heathland Court Care Home Reviews (87)

Submit a Review
9.6

Heathland Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 11 reviews in the last 2 years. Over all time Heathland Court Care Home has 87 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Heathland Court Care Home
Loading...
Showing 87 reviews matching selected criteria
Review from Robert S (Son of Resident) published on 22 September 2020 Submitted via Postal Card
Overall Experience

Excellent care, attentive staff.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Heathland Court Care Home

We are delighted to hear you are satisfied with our staff. Thank you for the kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Daughter of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience

It has been a very difficult time for care homes with COVID. We are so grateful for Heathland Court Care Home for looking after our Mother in such challenging times. The staff are wonderful and caring. They have helped facilitate visits and mum looks happy and well cared for at all times. We would like to thank all the staff and carers for doing an excellent job.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the Team at Heathland Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Z P (Daughter of Resident) published on 11 September 2020 Submitted via Website
Overall Experience

Thank you to all the wonderful, dedicated and hard-working staff who have been looking after our mother so well at Heathland Court for the past 18-months. The recent months have been difficult for all, however, the carers and staff have managed to maintain their high professional standards throughout these tough times. It has been nice to be able to communicate with our mother daily via video link and are very grateful for the effort all the staff and carers go to ensure communication channels are maintained during this difficult time.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your kind words. We really appreciate you taking the time to leave us your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from V W (Daughter of Resident) published on 11 September 2020 Submitted via Postal Card
Overall Experience

My thanks to all Heathland Court staff members who participated in a successful video call meeting today. Ancillary members of staff made sure that my mother was ready for the meeting on time. All staff members acted in a professional and caring manner.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

We are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
No Rating
Value for Money
No Rating
Review from S M (Son of Resident) published on 11 August 2020 Submitted via Postal Card
Overall Experience

During this time of covid19, they have been wonderful while dealing with personal issues. Without there care to detail, none of this would have been possible. My dad is well looked after and very happy. My thanks to all.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not to be able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Douglas M (Husband of Resident) published on 25 June 2020 Submitted via Website
Overall Experience
My wife is a resident at Heathland Court as a result of a brain haemorrhaging in June 2018 and came to the nursing home in early 2019. I chose Heathland Court as I was advised that my wife would be served best by being somewhere that our Putney friends could visit readily. I have been assured that my wife’s medical needs would be met although it is not always easy to meet the doctor.

I have had confidence that the Home would keep the residents safe amid the risks of Covid-19 and have appreciated the information passed to relatives. It has been well reported how vulnerable residents of nursing homes have been but I have been grateful for the care provided to my wife under difficult circumstances.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your wife in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michele G (Daughter of Resident) published on 18 June 2020 Submitted via Website
Overall Experience
My mother has dementia, and the home has been very good in assisting me to keep in touch on Facetime.
The home is clean, and the staff dedicated and kind.

Any complaint is dealt with expeditiously.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for taking the time to leave us such lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth C (Daughter of Resident) published on 12 June 2020 Submitted via Website
Overall Experience

At an incredibly difficult time, Heathland Court Care Home staff have been amazing - helpful, patient and calm and very professional. One member of staff has been incredible, organising and supporting my mother through Facetime calls which have been so reassuring. I have had regular updates and calls to confirm test results. Another member of staff and all the ground floor staff have been so positive and I appreciate all they have done at a time when it must have been so hard on their families. I have felt safe in the knowledge that my mother was being well cared for and I have been impressed with the organisation and changes that happened so quickly but have been well communicated.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not to be able to see your loved one for such a long time. Please let us know if there is anything else we can do to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Respite Resident) published on 3 June 2020 Submitted via Postal Card
Overall Experience

Some of the staff are stand out excellent but I am not allowed to name them. The other staff are either good or satisfactory. I have no complaint about any specific member of staff. Main criticism - the food. Room for improvement.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H T (Resident / Service User) published on 1 April 2020 Submitted via Postal Card
Overall Experience
I stayed here for a brief post-op stay, and I was very well looked after.

Had a very pleasant room with ensuite. My stay occurred during the flake up of the Coronavirus and the staff dealt with the difficult situation well; with extremely high standards of hygiene.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for taking the time to leave such lovely comments, we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Sister-in-law of Resident) published on 1 April 2020 Submitted via Postal Card
Overall Experience

My brother-in-law went into Heathland for palliative end of life care. It was handled extremely well with caring staff and excellent facilities. It made a very sad time the best experience it could have been.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for the kind words; we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Civil Partner of Resident) published on 31 March 2020 Submitted via Postal Card
Overall Experience
I thought the home was kind, caring and very comfortable.

My late partner was very happy there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick P (Resident / Service User) published on 20 February 2020 Submitted via Postal Card
Overall Experience

I came in February 2016 after major surgery and a sacral ulcer and left leg ulcers. After the first year, I was very dissatisfied all-round. Four changes of manager, several changes of care staff and other staff in admin over the four-year period has not left a good impression. I have battled with significant pain on the right side (arm and hand) diagnosed diabetic and struggled with weight. The same boring menu is not reflecting my needs to keep weight low and improve muscle strength and bone structure plus low-grade food at times. My two eggs at breakfast are rarely adequate - makes me cross. The standard of care, day and night, has many good points but basic skills belie adequate training. Managements disregard of the urgent need to maintain 100% fall alarm has been criminal.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Daughter of Resident) published on 18 October 2019 Submitted via Postal Card
Overall Experience

My mother has been well cared for, even though there have been some significant changes to the team, and it is fortunate that some key staff remain to provide a welcome family support and continuity of care. Her room is clean and attractive with a lovely view of trees. The musical entertainment is good for those who cannot join in with more complicated activities. Overall, we are happy with the home and any minor concerns we have raised with the new manager who recently asked for our feedback.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear your mother feels well cared for. We hope to continue providing your loved one with the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

I am very pleased that I moved my mother to Heathland Court, she is very happy there and all the staff and carers are very friendly and professional. Altogether, a very happy and caring atmosphere.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole Ann D (Friend of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience

Pleasant and well designed. The staff are attentive and want to make you feel comfortable.

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for taking the time to leave your review, we really appreciate it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N B (Son of Resident) published on 10 April 2019 Submitted via Postal Card
Overall Experience
The standard of care was very poor. When my niece came in on several occasions, my mother's mouth was glued shut with dried saliva, indicating no mouth care had been done.
When this was pointed out to the staff, they were dismissive.

There appeared to be a culture of blame at the home and there appeared to be a high turnover of staff with a lot of agency people who were not well briefed. The assessment notes were at odds with the detailed notes from the hospital and from her niece (LPA for health and welfare).

Reply from Greta Narbutaityte, Customer Adviser at Heathland Court Care Home

Thank you for your feedback. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda M (Daughter of Resident) published on 25 October 2018 Submitted via Website
Overall Experience

This is by far the nicest care home I have ever seen and I have searched many. My father was a resident here before he sadly passed away. The home is the cleanest I have ever walked into and his room was bright, newly decorated and really beautiful. The staff went above and beyond to make him comfortable, they show true commitment to the residents and were amazing with my father in his last few hours. I cannot express enough how much of a great care home Heathland Court Care Home is and I would have no problem recommending this home to anyone. The staff answered every question I asked with compassion and brought me up to date with how he was getting on at every visit. I could not have wished for my dad to be in any other care home when he died, truly amazing staff!

Reply from Josephine Gaupholm, Customer Adviser at Heathland Court Care Home

Thank you for your review of Heathland Court Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding staff being amazing and going above and beyond for your father. We will share your comments with the home's manager. Our deepest condolences, the Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Danielle G (Friend of Resident) published on 29 August 2018 Submitted via Website
Overall Experience
I have been extremely pleased with our experience with Heathland Court.
I have only witnessed outstanding care which is compassionate, kind and genuine.
Staff are warm-hearted and friendly. The building is beautifully maintained, is clean and sparklingly fresh. The registered nurses, management, carers, in fact, everyone that I have spoken to are interested and approachable, all questions are answered, nothing is too much trouble. There was a pianist playing when I was there yesterday. It’s not just the physical needs that are cared for, there is a holistic approach to wellbeing.

I recommend this home. Caring is clearly at the heart of Heathland Court; strong management, quality staff and the willingness to provide a happy and healthy home mean that I, and other relatives and friends, can rest assured that our loved ones are safe and properly cared for.

Reply from Josephine Gaupholm, Customer Adviser at Heathland Court Care Home

Thank you for your review of Heathland Court Care Home. We are pleased to hear that you have had a positive experience at the care home and appreciate your comments regarding the holistic approach the home takes for wellness and the compassion exhibited by the staff. We will share your comments with the home's manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter W (Relative of Resident) published on 29 August 2018 Submitted via Website
Overall Experience
The home is welcoming and genuine from the moment you arrive. The new home manager has already made some changes and has spoken to me about the future vision for the home. My relative said that he spends time with them and is happy to make them his priority.

The nurses are always happy to spend time with the family to explain things clearly and reassure us.

Reply from Andrew Hyland, Customer Adviser at Heathland Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and it's great to see our staff sharing their vision for the future of the home. We appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 July 2026

Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.

News (0) & Events (0)

News

There are no news items for Heathland Court Care Home.

Upcoming Events

There are no upcoming events for Heathland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Heathland Court Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathland Court Care Home to verify any information. View our terms and conditions. Heathland Court Care Home has an Enhanced Service -more info.