- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Merton Borough
- Heathland Court Care Home

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors...
Care Provided by Heathland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Heathland Court Care Home for full pricing details and T&Cs.
Contact Heathland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Victor Njoku(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (58)
Visiting
- The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance to the Wimbledon Windmill Museum.
Parking
- On-site parking available.
Heathland Court Care Home Reviews (87)
Heathland Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 11 reviews in the last 2 years.
Over all time Heathland Court Care Home has 87 reviews.
Excellent care, attentive staff.
We are delighted to hear you are satisfied with our staff. Thank you for the kind words.
It has been a very difficult time for care homes with COVID. We are so grateful for Heathland Court Care Home for looking after our Mother in such challenging times. The staff are wonderful and caring. They have helped facilitate visits and mum looks happy and well cared for at all times. We would like to thank all the staff and carers for doing an excellent job.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
Thank you to all the wonderful, dedicated and hard-working staff who have been looking after our mother so well at Heathland Court for the past 18-months. The recent months have been difficult for all, however, the carers and staff have managed to maintain their high professional standards throughout these tough times. It has been nice to be able to communicate with our mother daily via video link and are very grateful for the effort all the staff and carers go to ensure communication channels are maintained during this difficult time.
Thank you for your kind words. We really appreciate you taking the time to leave us your comments.
My thanks to all Heathland Court staff members who participated in a successful video call meeting today. Ancillary members of staff made sure that my mother was ready for the meeting on time. All staff members acted in a professional and caring manner.
We are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
During this time of covid19, they have been wonderful while dealing with personal issues. Without there care to detail, none of this would have been possible. My dad is well looked after and very happy. My thanks to all.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not to be able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.
I have had confidence that the Home would keep the residents safe amid the risks of Covid-19 and have appreciated the information passed to relatives. It has been well reported how vulnerable residents of nursing homes have been but I have been grateful for the care provided to my wife under difficult circumstances.
Thank you for your kind words. We are very happy to hear you can feel at ease with your wife in our care.
The home is clean, and the staff dedicated and kind.
Any complaint is dealt with expeditiously.
Thank you for taking the time to leave us such lovely comments.
At an incredibly difficult time, Heathland Court Care Home staff have been amazing - helpful, patient and calm and very professional. One member of staff has been incredible, organising and supporting my mother through Facetime calls which have been so reassuring. I have had regular updates and calls to confirm test results. Another member of staff and all the ground floor staff have been so positive and I appreciate all they have done at a time when it must have been so hard on their families. I have felt safe in the knowledge that my mother was being well cared for and I have been impressed with the organisation and changes that happened so quickly but have been well communicated.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not to be able to see your loved one for such a long time. Please let us know if there is anything else we can do to help.
Some of the staff are stand out excellent but I am not allowed to name them. The other staff are either good or satisfactory. I have no complaint about any specific member of staff. Main criticism - the food. Room for improvement.
Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.
Had a very pleasant room with ensuite. My stay occurred during the flake up of the Coronavirus and the staff dealt with the difficult situation well; with extremely high standards of hygiene.
Thank you for taking the time to leave such lovely comments, we really appreciate it.
My brother-in-law went into Heathland for palliative end of life care. It was handled extremely well with caring staff and excellent facilities. It made a very sad time the best experience it could have been.
Thank you for the kind words; we really appreciate it.
My late partner was very happy there.
I came in February 2016 after major surgery and a sacral ulcer and left leg ulcers. After the first year, I was very dissatisfied all-round. Four changes of manager, several changes of care staff and other staff in admin over the four-year period has not left a good impression. I have battled with significant pain on the right side (arm and hand) diagnosed diabetic and struggled with weight. The same boring menu is not reflecting my needs to keep weight low and improve muscle strength and bone structure plus low-grade food at times. My two eggs at breakfast are rarely adequate - makes me cross. The standard of care, day and night, has many good points but basic skills belie adequate training. Managements disregard of the urgent need to maintain 100% fall alarm has been criminal.
We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further.
My mother has been well cared for, even though there have been some significant changes to the team, and it is fortunate that some key staff remain to provide a welcome family support and continuity of care. Her room is clean and attractive with a lovely view of trees. The musical entertainment is good for those who cannot join in with more complicated activities. Overall, we are happy with the home and any minor concerns we have raised with the new manager who recently asked for our feedback.
Thank you for taking the time to leave your review. We are very happy to hear your mother feels well cared for. We hope to continue providing your loved one with the best possible care.
I am very pleased that I moved my mother to Heathland Court, she is very happy there and all the staff and carers are very friendly and professional. Altogether, a very happy and caring atmosphere.
Thank you for your kind words.
Pleasant and well designed. The staff are attentive and want to make you feel comfortable.
Thank you for taking the time to leave your review, we really appreciate it.
When this was pointed out to the staff, they were dismissive.
There appeared to be a culture of blame at the home and there appeared to be a high turnover of staff with a lot of agency people who were not well briefed. The assessment notes were at odds with the detailed notes from the hospital and from her niece (LPA for health and welfare).
Thank you for your feedback. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?
This is by far the nicest care home I have ever seen and I have searched many. My father was a resident here before he sadly passed away. The home is the cleanest I have ever walked into and his room was bright, newly decorated and really beautiful. The staff went above and beyond to make him comfortable, they show true commitment to the residents and were amazing with my father in his last few hours. I cannot express enough how much of a great care home Heathland Court Care Home is and I would have no problem recommending this home to anyone. The staff answered every question I asked with compassion and brought me up to date with how he was getting on at every visit. I could not have wished for my dad to be in any other care home when he died, truly amazing staff!
Thank you for your review of Heathland Court Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding staff being amazing and going above and beyond for your father. We will share your comments with the home's manager. Our deepest condolences, the Bupa Customer Care Team
I have only witnessed outstanding care which is compassionate, kind and genuine.
Staff are warm-hearted and friendly. The building is beautifully maintained, is clean and sparklingly fresh. The registered nurses, management, carers, in fact, everyone that I have spoken to are interested and approachable, all questions are answered, nothing is too much trouble. There was a pianist playing when I was there yesterday. It’s not just the physical needs that are cared for, there is a holistic approach to wellbeing.
I recommend this home. Caring is clearly at the heart of Heathland Court; strong management, quality staff and the willingness to provide a happy and healthy home mean that I, and other relatives and friends, can rest assured that our loved ones are safe and properly cared for.
Thank you for your review of Heathland Court Care Home. We are pleased to hear that you have had a positive experience at the care home and appreciate your comments regarding the holistic approach the home takes for wellness and the compassion exhibited by the staff. We will share your comments with the home's manager. The Bupa Customer Care Team
The nurses are always happy to spend time with the family to explain things clearly and reassure us.
Thank you for your review. We are pleased to hear about your positive experience and it's great to see our staff sharing their vision for the future of the home. We appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.
News (0) & Events (0)
There are no news items for Heathland Court Care Home.
There are no upcoming events for Heathland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Heathland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathland Court Care Home to verify any information. View our terms and conditions. Heathland Court Care Home has an Enhanced Service -more info.