Submit a Review for Heathland Court Care Home
56 Parkside, Wimbledon, London, SW19 5NJ
View Full Details of Heathland Court Care HomeLatest Reviews for Heathland Court Care Home
25 July 2025
It would be good if soap and shower gel were provided bu the home for the residents, as we the relatives are not there 24/7 and it is easy for us to miss out when visiting. This should be part of hygiene essentials for the home to provide as the staff can spot immediately and replnish. Considering also the high monthly cost and lack of shops nearby. Hotels provide soap and shower for guests. Why not care homes.
10 July 2025
We have placed our trust in you to ensure that our mum's final journey is filled with peace and kindness. From the depths of our hearts, we are truly grateful for the love, compassion and tender care you have shown our amazing mum, right to the end. Thank you for being there for her and for us during this difficult time. We couldn't have prayed for a better care giver than one of the carers, who showed nothing but love, patience and compassion to mum, and we will be forever grateful for having you in our lives.
04 June 2025
My father has been here for 2 years. I couldn't be more happier he is in a safe, kind and caring place. The staff are wonderful and they understand my father's needs. Thank you all for taking care of my dad.
19 May 2025
I wish to thank the manager and the whole team at Heathland Court for the care they provided to my mother while she was a resident at Heathland Court. In particular the staff on the first floor were so kind, caring and respectful towards my mother. I always received a warm welcome at reception or a friendly word from housekeeping on visits. I am very grateful to the support shown to me and the wider family.
28 April 2025
My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.
12 August 2024
Mum was in your care home for nearly one year. She was looked after with such care and kindness by all the members of staff. When the time came for her to pass on, I was so touched to see her carers come in and talk to her and comfort her. I know Mum was happy in Heathland Court and I felt happy she was there. I was always welcomed warmly into the home and felt part of it. I would recommend it to anyone looking for somewhere for their loved one.
05 August 2024
Heathland Court is a caring and well-run home with a regular team of staff who are trained and who take a personal interest in the residents. My mother has been at Heathland Court for eight months. She is completely nonverbal and unable to do anything for herself or let us know how she feels, so we place a great deal of trust in the home to look after her and make sure she is comfortable and content. She has a bright, freshly decorated room which we have been able to set up with familiar things from home and Heathland Court has all the suitable equipment to enable the best care along with full-time qualified nursing staff on each floor and a consistent team of carers. We have appreciated getting to know the staff and the fact that there is a regular team with whom my mother has become familiar. The support staff looking after laundry, food and activities are equally caring and willing to help and we are very happy to have found Heathland Court.
25 July 2024
My aunt received very good care for the six months that she was a resident at Heathland Court. The staff were always very kind and attentive. I would recommend to anyone considering residential care.
24 July 2024
Overall Mum's care is excellent, we have had some communication (or miscommunication) issues re hospital admissions. But overall we have managed to sort the updates out by email. Can Mum be prepped at night to ensure she does not have a future aspiration pneumonia if at all possible, also can her stays in hospital mean fees are adjusted at all.
27 June 2024
My sister and I are grateful for the help and assistance that the staff have afforded our mother. Her needs are greater than we could provide and this has been met at all times. The fact that the staff are always polite and friendly, notwithstanding the on-going pressures they experience on a day to day basis is also much appreciated.
26 June 2024
Friendly and helpful staff. My friend is well cared for.
25 January 2024
I was in the home for a short stay. Although there were some good points, the daily care was often poor e.g. laundry arrangements were chaotic. The fortnight was spent hunting for clothes. The staff were often inexpert and untrained. While accidents and mistakes were bound to occur, there was a general failure to apologise for these. It was an awkward not to have phones in the rooms and there was a lack of basic things like body cream and even soap. Approaches to the management were not fruitful.
14 November 2023
I am very happy with all the carers in the home especially the ones on first floor who takes care of my dad. My dad is happy in the home, he is fed well, clean and comfortable. I feel very comfortable to leave my dad in capable hands.
03 November 2023
Fantastic team that looks after my mum with care and dignity, a lovely room and a wonderful set of human beings that really do go the extra mile. The food needs an overhaul. You need to overhaul the choices and make it more appetising for everyone. Review the times so there is a gap in between them more of a 9 am - 1.30 pm and then 6 pm. Swap around more at lunch to supper being more substantial. This food has to last till the morning.
01 November 2023
Came to visit our aunt and was very impressed with the first impression of the home from the initial lady letting us in to the lovely lady who prepared the food and made us all some toast and tea as my husband is diabetic and needed to eat something. Our aunt seemed very happy and comfortable in her room, we went on a look around with our cousin and saw some of the residents having a singalong and were also told by our cousin about the different entertainment that you provide. Everybody seemed very happy and content, well done to all the nursing staff for going to all the effort to keep the residents safe and content.
17 June 2023
I was very happy with all the staff at Heathlands and particularly nursing staff who was wonderful and knowledgeable. It was good to see the same faces there every day, so not so many temping agencies.
31 May 2023
The staff made my mum's eightieth birthday very special. They made so much effort with organising a little party for her with the other residents. It was fantastic, thank you so much.
30 May 2023
We visit the care home quite often and are always impressed with the staff, they are very caring and treat all residents with dignity. One staff member cheers us up, as well as all the residents.
10 October 2022
Lazy uncaring carers with bad attitudes. My father got severe depression during his stay at Heathland Court and due to lateness of getting lasting power of attorney we were unable to move him. I would never recommend this home to anybody. It should not be called a care home as no care was ever shown in this hell hole.
05 September 2022
Systems generally well designed and run by competent, motivated and friendly staff - in difficult circumstances. I am particularly pleased by the recovery of the resident I visit this must largely be due to excellent care.
Latest Reviews for Heathland Court Care Home
25 July 2025
It would be good if soap and shower gel were provided bu the home for the residents, as we the relatives are not there 24/7 and it is easy for us to miss out when visiting. This should be part of hygiene essentials for the home to provide as the staff can spot immediately and replnish. Considering also the high monthly cost and lack of shops nearby. Hotels provide soap and shower for guests. Why not care homes.
10 July 2025
We have placed our trust in you to ensure that our mum's final journey is filled with peace and kindness. From the depths of our hearts, we are truly grateful for the love, compassion and tender care you have shown our amazing mum, right to the end. Thank you for being there for her and for us during this difficult time. We couldn't have prayed for a better care giver than one of the carers, who showed nothing but love, patience and compassion to mum, and we will be forever grateful for having you in our lives.
04 June 2025
My father has been here for 2 years. I couldn't be more happier he is in a safe, kind and caring place. The staff are wonderful and they understand my father's needs. Thank you all for taking care of my dad.
19 May 2025
I wish to thank the manager and the whole team at Heathland Court for the care they provided to my mother while she was a resident at Heathland Court. In particular the staff on the first floor were so kind, caring and respectful towards my mother. I always received a warm welcome at reception or a friendly word from housekeeping on visits. I am very grateful to the support shown to me and the wider family.
28 April 2025
My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.
12 August 2024
Mum was in your care home for nearly one year. She was looked after with such care and kindness by all the members of staff. When the time came for her to pass on, I was so touched to see her carers come in and talk to her and comfort her. I know Mum was happy in Heathland Court and I felt happy she was there. I was always welcomed warmly into the home and felt part of it. I would recommend it to anyone looking for somewhere for their loved one.
05 August 2024
Heathland Court is a caring and well-run home with a regular team of staff who are trained and who take a personal interest in the residents. My mother has been at Heathland Court for eight months. She is completely nonverbal and unable to do anything for herself or let us know how she feels, so we place a great deal of trust in the home to look after her and make sure she is comfortable and content. She has a bright, freshly decorated room which we have been able to set up with familiar things from home and Heathland Court has all the suitable equipment to enable the best care along with full-time qualified nursing staff on each floor and a consistent team of carers. We have appreciated getting to know the staff and the fact that there is a regular team with whom my mother has become familiar. The support staff looking after laundry, food and activities are equally caring and willing to help and we are very happy to have found Heathland Court.
25 July 2024
My aunt received very good care for the six months that she was a resident at Heathland Court. The staff were always very kind and attentive. I would recommend to anyone considering residential care.
24 July 2024
Overall Mum's care is excellent, we have had some communication (or miscommunication) issues re hospital admissions. But overall we have managed to sort the updates out by email. Can Mum be prepped at night to ensure she does not have a future aspiration pneumonia if at all possible, also can her stays in hospital mean fees are adjusted at all.
27 June 2024
My sister and I are grateful for the help and assistance that the staff have afforded our mother. Her needs are greater than we could provide and this has been met at all times. The fact that the staff are always polite and friendly, notwithstanding the on-going pressures they experience on a day to day basis is also much appreciated.
26 June 2024
Friendly and helpful staff. My friend is well cared for.
25 January 2024
I was in the home for a short stay. Although there were some good points, the daily care was often poor e.g. laundry arrangements were chaotic. The fortnight was spent hunting for clothes. The staff were often inexpert and untrained. While accidents and mistakes were bound to occur, there was a general failure to apologise for these. It was an awkward not to have phones in the rooms and there was a lack of basic things like body cream and even soap. Approaches to the management were not fruitful.
14 November 2023
I am very happy with all the carers in the home especially the ones on first floor who takes care of my dad. My dad is happy in the home, he is fed well, clean and comfortable. I feel very comfortable to leave my dad in capable hands.
03 November 2023
Fantastic team that looks after my mum with care and dignity, a lovely room and a wonderful set of human beings that really do go the extra mile. The food needs an overhaul. You need to overhaul the choices and make it more appetising for everyone. Review the times so there is a gap in between them more of a 9 am - 1.30 pm and then 6 pm. Swap around more at lunch to supper being more substantial. This food has to last till the morning.
01 November 2023
Came to visit our aunt and was very impressed with the first impression of the home from the initial lady letting us in to the lovely lady who prepared the food and made us all some toast and tea as my husband is diabetic and needed to eat something. Our aunt seemed very happy and comfortable in her room, we went on a look around with our cousin and saw some of the residents having a singalong and were also told by our cousin about the different entertainment that you provide. Everybody seemed very happy and content, well done to all the nursing staff for going to all the effort to keep the residents safe and content.
17 June 2023
I was very happy with all the staff at Heathlands and particularly nursing staff who was wonderful and knowledgeable. It was good to see the same faces there every day, so not so many temping agencies.
31 May 2023
The staff made my mum's eightieth birthday very special. They made so much effort with organising a little party for her with the other residents. It was fantastic, thank you so much.
30 May 2023
We visit the care home quite often and are always impressed with the staff, they are very caring and treat all residents with dignity. One staff member cheers us up, as well as all the residents.
10 October 2022
Lazy uncaring carers with bad attitudes. My father got severe depression during his stay at Heathland Court and due to lateness of getting lasting power of attorney we were unable to move him. I would never recommend this home to anybody. It should not be called a care home as no care was ever shown in this hell hole.
05 September 2022
Systems generally well designed and run by competent, motivated and friendly staff - in difficult circumstances. I am particularly pleased by the recovery of the resident I visit this must largely be due to excellent care.