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- Heathland Court Care Home

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

I cannot express enough how much of a great care home Heathland Court Care Home isLinda M(Daughter of Resident/Service User)

All staff members acted in a professional and caring manner.V W(Daughter of Resident/Service User)

There is a very welcoming attitude from the moment we enter the main door.Dawn E(Mother of Resident/Service User)

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care.
They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors...
Care Provided by Heathland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Heathland Court Care Home for full pricing details and T&Cs.
Contact Heathland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Victor Njoku(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (58)
Visiting
- The nearest tube stations are Southfields and Wimbledon Park, and the home is close to Parkside Hospital. If you’re driving, the home is less than a mile from the A3 at Tibbet’s Corner, opposite the entrance to the Wimbledon Windmill Museum.
Parking
- On-site parking available.
Heathland Court Care Home Reviews (87)
Heathland Court Care Home has a Review Score of 9.6 (9.569) out of 10, based on 11 reviews in the last 2 years.
Over all time Heathland Court Care Home has 87 reviews.
We visit the care home quite often and are always impressed with the staff, they are very caring and treat all residents with dignity. One staff member cheers us up, as well as all the residents.
Thank you for taking the time to leave your lovely review. It is always nice to hear words like 'always impressed with the staff' and 'very caring' being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
I would never recommend this home to anybody. It should not be called a care home as no care was ever shown in this hell hole.
We appreciate you taking the time to leave us your comments and we have a genuine regard for all of our residents. We will discuss your feedback with the homes manager to help them continually improve their service. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?
I am particularly pleased by the recovery of the resident I visit this must largely be due to excellent care.
Thank you for your feedback. We are very happy to be able to provide the care for your loved one.
My father in law was in the home for just seven weeks but we can honestly say they were the best weeks of his last six months of life. We met some wonderful caring staff in that time and the room that he had was a lovely, bright environment in which he completed his life. Caring for someone on an end of life pathway is hard but the staff always treated him promptly when needed, they spoke kindly to him and were attentive to his needs. For us the staff was the best aspect of all. Bless you for what you did. All of you. It was appreciated
Thank you for taking the time to leave your lovely comments and we are saddened to hear about your loss. It is pleasing to hear that you have come away from this knowing that your father-in-law was always treated promptly and the staff were attentive to his needs. We will certainly pass on your comments to the Home Manager and thank you for choosing Heathland Court.
When we found out my mum had to go into a care home as she was end of life we were worried as you hear such awful things about care homes, Heathland Court is absolutely nothing like the stories you hear. The complete opposite, the room Mum was in was very light airy clean and colourful, each and every carer on my mum's floor treated her so lovely, they are so kind and compassionate and very understanding of her needs. They were reassuring to mum and my family and kept us up to date with everything. Sadly my mum has now passed away but I would not hesitate to say to anyone that is thinking about a care home for their loved one that Heathland Court Care Home is a very high standard and they pride themselves on the care and attention they give to the resident to make their stay a happy warm and comfortable environment. I would like to thank all the staff at Heathland Court.
Thank you for taking the time to leave your lovely review and we are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and hearing words like "kind" and "compassionate" being used to describe our care. Hopefully you will go away from this feeling like your mum received the best possible care.
The accommodation is pleasant, with a lovely garden and shared spaces like the dining room and conservatory. My room, which overlooked the garden, was spacious and comfortable, and with an ensuite shower room.
Most importantly, all the staff are very welcoming and approachable, ready to help where they can. There are activities which you can join in where you can meet other residents as well as staff.
I really benefitted from my stay at Heathland Court. I was very well looked after, and would be happy to recommend it.
Thank you for your feedback and review of your stay at Heathland Court care home. We are glad to hear that the home did everything possible to make your stay easier during your short-term with us, especially hearing that the staff were ready to help where they could. Hopefully you will go away from this feeling like you received the best possible care.
I would like to share with others who maybe considering Heathlands as an option for a loved one. Our experience as a family found Heathland to be of a high standard. All staff who we came in contact with were very approachable and warm, willing to help and kind. The main focus for us is our mother stated, l feel safe here. She has improved mentally and physically since being a restbite patient. This is reassuring for us all knowing our mother is being looked after safely. Thank you all so much.
Thank you for your lovely review. It is so nice to hear that your Mother feels safe in our care and that this is reassuring for you. Thank you again for your feedback.
I am so relieved my husband is in Heathland Court where he is being looked after by a very caring staff and to know this is a great comfort to me and our family. He is in a lovely room and the staff are very friendly and helpful.
Thank you for your kind words. We are happy to hear that you can take comfort from knowing your Husband is well cared for. Thank you for choosing us to look after him.
My husband has a lovely, bright room. The nursing staff and carers are very concerned about my husband's care. The staff all seem very nice, friendly and caring, which is vital so that I can feel confident in the care provided for my husband.
All the staff are always helpful and polite. They look after Dad which is essential.
We appreciate you taking the time to leave us your comments, thank you.
I am glad we chose Heathland court. All the staff are well trained and care for the residents with affection and diligence.
We really appreciate you taking the time to leave us your review. Thank you for choosing Heathland Court.
The staff and management have been very caring and kind. The care given to my mother has been very good. The nursing, management and reception staff have all been very helpful. As Covid restrictions reduce I look forward to my mother being able to go out more and have more visiting experiences. I would recommend music and singing.
Thank you for your feedback. We also look forward to the restrictions being lifted further to allow more contact for our resident's families, it has certainly been a very challenging time. I will pass your comments about the entertainment on to the activities coordinator.
There is a very welcoming attitude from the moment we enter the main door. Staff are usually happy to discuss not only any problems that have arisen (rare!) but also any happy occurrences. There seems to be little in the supply of activities in the mornings apart from television programmes and films. There used to be a selection of suitable matching games and cards that those who are able could choose from those placed on and in a cupboard.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you felt so welcomed when entering our care home. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
My overall experience of Heathland Court has been very positive. The residents are treated with kindness, care and dignity. Relatives and friends are warmly welcomed. Accommodation is spacious and airy and the shared areas are cosy and comfortable. The staff are supportive and are quick to deal with any concerns. I would like to see more activity therapies for dementia residents, as most of the ones offered are not suitable.
We appreciate you taking the time to leave us your comments. It is lovely yo hear your experience has been so positive, It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Heathland Court for your relative's stay.
The home is a satisfactory provision. There have been issues regarding clothing where some have been damaged, inappropriate or lost. On occasions, there could be more stimulation and engagement with the resident, our brother. However, the staff ensures that our brother is cared for i.e combing his hair.
Thank you for taking the time to leave us a review. We are concerned to hear about the issue with clothing, we will certainly look into this further for you to make sure it does not happen again. We will also have a look at our activity provision to see how we can engage with your brother more effectively. Thank you for bringing this to our attention.
The care provided to my dad has been outstanding. All the staff have treated my dad with dignity and tenderness. Nothing has been too much trouble for them, and the consideration they have shown my family during this difficult time has gone above and beyond anything I could have excepted from a care home. I cannot thank the nurses, carers and management enough. This has been such a distressing time for us, as our dad is our world. Thank you all from the bottom of my heart.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved ones were cared for with dignity and kindness. Please accept our condolences for your loss and hopefully you can go away from this knowing your Dad received the best possible care.
Dad was moved to the 3rd floor and the staff and care have been fantastic. The staff literally can't do enough for dad. They have made this very difficult time more bearable. Any concerns by us have been dealt with compassion by the staff and management and acted upon quickly and with love and care. Thank you to all.
Thank you for your kind words. We are glad to be able to help you and your family through such a difficult time.
The nurse was very helpful in enabling us to see our mother who has end-stage Alzheimer's and who we have been able to see for only 3 x 10 minutes since mid-February. She was clean, well-fed and looked pretty good on the whole. During these difficult and unprecedented times, it is still important for family to connect with dementia patients.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.
Excellent.
Thank you for your kind feedback, we appreciate you taking the time to do so.
I stayed at Heathland Court for two weeks between coming out of hospital after a major operation and going home. The good parts of my stay were that the staff were friendly and helpful, particularly the senior staff and the weekend staff. Some of the carers could have been more helpful. The weakness as far as I am concerned was the inflexibility of the times of meals and the lunchtime menu. I do not usually have my main meal at lunchtime, and I found these difficult to adjust to.
Thank you for your feedback. We will discuss your comments with the home’s manager to help us continually improve our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Heathland Court warmly welcomes anyone in need of nursing or residential care, including those living with dementia.
News (0) & Events (0)
There are no news items for Heathland Court Care Home.
There are no upcoming events for Heathland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Heathland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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