Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 61 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn...
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn House is set within pleasant grounds and situated close to local amenities such as shops and a bus route. Accommodation features furnished en suite bedrooms with views of the gardens and each room has a 24-hour call system.
Meals are varied to suit individual tastes and diet and prepared daily by the in-house chef. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right. A Night Bite menu is also available for out of hours snacks and refreshments.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips to the seaside are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Nairn House Care Home.
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Care Provided by Nairn House Care Home
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Nairn House Care Home for full pricing details and T&Cs.
Contact Nairn House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Onkemetse Moabankwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (59)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- We’re half a mile off the A10 Great Cambridge Road and a short drive from the Forty Hill Estate. The London Overground runs to Turkey Street station, a mile away. If you’re getting the bus, the 191 from Edmonton Green bus station to Brimsdown stops nearby.
Parking
- On-site parking available.
Nairn House Care Home Reviews (94)
9.7
Nairn House Care Home has a Review Score of 9.7 (9.718) out of 10, based on 44 reviews in the last 2 years.
Over all time Nairn House Care Home has 94 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Nairn House Care Home
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Review from Neil W (Son of Resident) published on 24 September 2026 Submitted via Postal Card•
Overall Experience
I am very happy with this home the care of mum is always good. The team have a very positive and caring attitude. The communication is always good and I fully understand how mum is doing. The standard of cleaning is exceptional and you always observe the team cleaning as they go. I am very happy...
I am very happy with this home the care of mum is always good. The team have a very positive and caring attitude. The communication is always good and I fully understand how mum is doing. The standard of cleaning is exceptional and you always observe the team cleaning as they go. I am very happy with Nairn House
↩Reply from Megan O'Connor, Customer Service Adviser at Nairn House Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care, we take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. It is to hear that you're pleased with the facilities at Nairn...
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care, we take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. It is to hear that you're pleased with the facilities at Nairn House. We work hard to ensure our home feels welcoming, comfortable and well cared for. We hope to continue providing your loved one with the best possible care.
Review from Leigh D (Niece of Resident) published on 21 September 2026 Submitted via Postal Card•
Overall Experience
Lovely care home, staff are brilliant and caring, the residents are well cared for.
Lovely care home, staff are brilliant and caring, the residents are well cared for.
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
Thank you for your feedback and thank you for recognising the care and dedication of our team. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback.
Review from Claire W (Sister-in-law of Resident) published on 13 August 2026 Submitted via Postal Card•
Overall Experience
Always warm & friendly staff.
Care & consideration given always to resident.
Care & consideration given always to resident.
Accommodating with room decor.
Always warm & friendly staff.
Care & consideration given always to resident.
Care & consideration given always to resident.
Accommodating with room decor.
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
Your feedback means a lot to us and the team at Nairn House Care Home. Thank you for recognizing the care and dedication of our team. It's lovely to know that you found the surroundings here pleasant - we want our residents to feel at home from the moment they arrive. We hope to continue providing your loved one with the best possible care.
Review from Alison G (Daughter of Resident) published on 13 August 2026 Submitted via Postal Card•
Overall Experience
The staff at Nairn House are wonderful - they look after Mum so well and they are lovely to family and frends. It's a lovely atmosphere in the home. The residents are well looked after, there seems to be a wide range of activites although I've only seen the man who runs the music sessions. It's...
The staff at Nairn House are wonderful - they look after Mum so well and they are lovely to family and frends. It's a lovely atmosphere in the home. The residents are well looked after, there seems to be a wide range of activites although I've only seen the man who runs the music sessions. It's good to know Mum is well looked after & staff call either me or my sister if there are any issues. Overall we are happy with the care here
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
Your review means a great deal to our team and we're so grateful you shared your experience. Your comments are a testament to the dedication of everyone in the home. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We hope to continue providing your loved one with the best possible care.
Review from Liz K (Daughter of Resident) published on 13 August 2026 Submitted via Postal Card•
Overall Experience
The staff at Nairn are so friendly and welcoming. They genuinely care about the residents and get to know them and their ways really well. They always welcome families and take time to chat. Mum is very happy and well cared for at Nairn.
Thank you to all the staff for your kindness,
The staff at Nairn are so friendly and welcoming. They genuinely care about the residents and get to know them and their ways really well. They always welcome families and take time to chat. Mum is very happy and well cared for at Nairn.
Thank you to all the staff for your kindness,
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
Your words remind us why we do what we do. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We're committed to continuing to support you and your family in every way we can.
Review from Jacqueline W (Relative of Resident) published on 13 August 2026 Submitted via Postal Card•
Overall Experience
Friendly professional service. All the staff work so hard for all the residents.
Home is always clean and tidy
Home is always clean and tidy
Definitely would recommend it to family and friends
Friendly professional service. All the staff work so hard for all the residents.
Home is always clean and tidy
Home is always clean and tidy
Definitely would recommend it to family and friends
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
Review from S B (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card•
Overall Experience
The service provided in this care home are impeccable, which is a reflection on how the home is being managed. Relevant data is being actively captured and used to make improvements that directly benefit the residents. The nursing staff are hugely professional. The cleaning and laundry team work...
The service provided in this care home are impeccable, which is a reflection on how the home is being managed. Relevant data is being actively captured and used to make improvements that directly benefit the residents. The nursing staff are hugely professional. The cleaning and laundry team work non-stop and are always smiling. The care team work together to provide individual care to each resident. Their commitment to their duties is impressive. The kitchen staff are always updating the menus and apart from sourcing specific food items for residents also provide short notice requests. The admin/reception team are always welcoming and efficient in services that allow smooth operation.
↩Reply from Alessia Amato, Customer Service Adviser at Nairn House Care Home
Your review means a great deal to our team and we're so grateful you shared your experience. Your comments are a testament to the dedication of everyone in the home. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We're committed to making every day as positive and comfortable as possible for your loved one.
Review from Eileen R (Sister of Resident) published on 3 July 2026 Submitted via Postal Card•
Overall Experience
The entire experience was so much better than expected. The staff, from management to cleaners, were friendly and helpful. Excellent.
The entire experience was so much better than expected. The staff, from management to cleaners, were friendly and helpful. Excellent.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
Thank you for taking the time to leave your review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
Review from T H (Daughter of Resident) published on 23 June 2026 Submitted via Website•
Overall Experience
Excellent friendly staff, always willing to assist with care needs. Nairn House provides a top notch quality of care, the home is always clean and they look after residents excellently. Staff always helpful and smiley.
Excellent friendly staff, always willing to assist with care needs. Nairn House provides a top notch quality of care, the home is always clean and they look after residents excellently. Staff always helpful and smiley.
↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care Home
Thank you for your review. It is lovely to hear you describe our care as top notch. We hope to continue providing your loved one with the best possible care.
Review from Sharon H (Sister-in-law of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience
Excellent care home and staff. Meals could be more varied and pasta cooked better. More varieties of soup more fresh fruit. But from my experience of visiting my sister-in-law Anne, the staff are absolute stars who make life so much better for Anne. I can't thank them enough.
Excellent care home and staff. Meals could be more varied and pasta cooked better. More varieties of soup more fresh fruit. But from my experience of visiting my sister-in-law Anne, the staff are absolute stars who make life so much better for Anne. I can't thank them enough.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
Thank you for your kind words. We are delighted to hear how well your sister-in-law has settled in with us. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We will discuss your feedback with the home's manager to help them continually improve their service.
Review from Adrian G (Son of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience
Thank you all for caring for my old dad so very well.
Thank you all for caring for my old dad so very well.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
Thank you for your review. We are so pleased to hear that you are happy with the quality of care your dad is receiving at Nairn House care home. Please let us know if there is anything else you need in the future.
Review from Youth A (Son of Resident) published on 17 April 2026 Submitted via Postal Card•
Overall Experience
I always find staff friendly and happy to help. If a doctor is required to asses my fathers issues this is dealt with promptly. My father is always prepared and ready to go out to his appointment on time. Great work by all.
I always find staff friendly and happy to help. If a doctor is required to asses my fathers issues this is dealt with promptly. My father is always prepared and ready to go out to his appointment on time. Great work by all.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
We appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your father in our care. We're committed to continuing to support you and your family in every way we can.
Review from Carole C (Friend of Resident) published on 19 March 2026 Submitted via Postal Card•
Overall Experience
Visiting Ian our friend every 6 wks. Staff are very friendly & caring. Ian seems happy & contented.
Visiting Ian our friend every 6 wks. Staff are very friendly & caring. Ian seems happy & contented.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
It's always encouraging to read reviews like this. Knowing that you feel reassured about your Friend's care is the best feedback we can receive. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
Review from Hilary K (Friend of Resident) published on 11 March 2026 Submitted via Postal Card•
Overall Experience
Our friend has been a resident for about 8 months. I usually visit at least once a month. The home seems very clean. All staff are very approachable and friendly. Ian is well looked after.
Our friend has been a resident for about 8 months. I usually visit at least once a month. The home seems very clean. All staff are very approachable and friendly. Ian is well looked after.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
Thank you for taking the time to leave your review. We are so pleased to hear how well your friend has settled in with us. It is also great to hear how clean and pleasant you find our surroundings: our team work very hard to maintain excellent standards. Please do not hesitate if there is anything more that we can do to help.
Review from Ellen D (Sister of Resident) published on 9 March 2026 Submitted via Postal Card•
Overall Experience
I have a very positive view and experience of this care home. The staff are kind, attentive and genuinely care about the residents. The environment is clean, safe, and welcoming and communication with families is excellent. It's clear the residents are treated with dignity and respect and I would...
I have a very positive view and experience of this care home. The staff are kind, attentive and genuinely care about the residents. The environment is clean, safe, and welcoming and communication with families is excellent. It's clear the residents are treated with dignity and respect and I would highly recommend this care home to anyone looking for compassionate high quality care for a loved one.
↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care Home
Thank you for your lovely review. It is always nice to hear words like "Kind" and "Genuine" being used to describe our care. Thank you again for your recommendation.
Review from Vincent H (Brother-in-law of Resident) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
I have visited many homes over the years I have to say the management and staff were lovely and welcoming on our visit to see my sister in law in this home today. The decor of the home is lovely. Thank you all for looking after my sister in law Dot so well.
I have visited many homes over the years I have to say the management and staff were lovely and welcoming on our visit to see my sister in law in this home today. The decor of the home is lovely. Thank you all for looking after my sister in law Dot so well.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
Review from Cynthia L (Partner of Resident) published on 10 February 2026 Submitted via Postal Card•
Overall Experience
My spouse has been to Nairn House for respite care (3 weeks at a time) for the last 2 years. The staff are friendly, attentive and nothing is too much for them to do. The manager is a very exceptional lady. The care staff are always around. He will definitely be coming back!! He loves the food!!
My spouse has been to Nairn House for respite care (3 weeks at a time) for the last 2 years. The staff are friendly, attentive and nothing is too much for them to do. The manager is a very exceptional lady. The care staff are always around. He will definitely be coming back!! He loves the food!!
↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care Home
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is well cared for. We will certainly pass your kind comments on the the whole team. Thank you again for choosing Nairn House.
Review from M B (Partner of Resident) published on 30 December 2025 Submitted via Postal Card•
Overall Experience
My husband recently moved in. He is taking time to settle but the home are very caring and patient. They are accommodating to his needs. All the staff are kind and considerate and nothing is too much trouble for them. I am very happy that things seem to be going well.
My husband recently moved in. He is taking time to settle but the home are very caring and patient. They are accommodating to his needs. All the staff are kind and considerate and nothing is too much trouble for them. I am very happy that things seem to be going well.
Review from C P (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card•
Overall Experience
Amazing care, really thoughtful staff who are dedicated to their jobs and the residents. My mum's carers are taking extra time to encourage her to improve mobility, and the results are beginning to show.
Amazing care, really thoughtful staff who are dedicated to their jobs and the residents. My mum's carers are taking extra time to encourage her to improve mobility, and the results are beginning to show.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're committed to continuing to support you and your family in every way we can and we look forward to seeing you again soon.
Review from Stephen H (Nephew of Resident) published on 26 November 2025 Submitted via Postal Card•
Overall Experience
My Aunt Marie has now been at Nairn House Care Home for 5 months & she tells me that she is content & the nursing team & others are kind to her & treat her well. I come in every 3 or 4 weeks to see her & I must state that all staff have been very polite & helpful.
My Aunt Marie has now been at Nairn House Care Home for 5 months & she tells me that she is content & the nursing team & others are kind to her & treat her well. I come in every 3 or 4 weeks to see her & I must state that all staff have been very polite & helpful.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are delighted to hear that our team have made a difference to your family's experience. We hope to continue providing your loved one with the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 September 2026Nairn House is a purpose-built home in north London, warmly welcoming people with a range of residential and nursing care needs.
News (0) & Events (0)
News
There are no news items for Nairn House Care Home.
Upcoming Events
There are no upcoming events for Nairn House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Nairn House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Nairn House Care Home
What types of Care is Nairn House Care Home registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Nairn House Care Home have?
There are 59 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Nairn House Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Nairn House Care Home to the centre of Enfield?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nairn House Care Home to verify any information. View our terms and conditions. Nairn House Care Home has an Enhanced Service -what an Enhanced Service includes.