Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 61 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn...
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn House is set within pleasant grounds and situated close to local amenities such as shops and a bus route. Accommodation features furnished en suite bedrooms with views of the gardens and each room has a 24-hour call system.
Meals are varied to suit individual tastes and diet and prepared daily by the in-house chef. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right. A Night Bite menu is also available for out of hours snacks and refreshments.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips to the seaside are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Nairn House Care Home.
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Care Provided by Nairn House Care Home
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Nairn House Care Home for full pricing details and T&Cs.
Contact Nairn House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Onkemetse Moabankwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (59)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- We’re half a mile off the A10 Great Cambridge Road and a short drive from the Forty Hill Estate. The London Overground runs to Turkey Street station, a mile away. If you’re getting the bus, the 191 from Edmonton Green bus station to Brimsdown stops nearby.
Parking
- On-site parking available.
Nairn House Care Home Reviews (94)
9.7
Nairn House Care Home has a Review Score of 9.7 (9.718) out of 10, based on 44 reviews in the last 2 years.
Over all time Nairn House Care Home has 94 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Nairn House Care Home
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Review from Mary W (Relative of Resident) published on 3 December 2024 Submitted via Postal Card•
Overall Experience
We put my mother-in-law in Nairn House Care Home. The facilities are very good. Relationships are very good and carers are wonderful. Very clean. She is very well looked after and me and her sons are very happy.
We put my mother-in-law in Nairn House Care Home. The facilities are very good. Relationships are very good and carers are wonderful. Very clean. She is very well looked after and me and her sons are very happy.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother-in-law in our care. We are looking forward to seeing you again.
Review from Geraldine C (Wife of Resident) published on 26 November 2024 Submitted via Postal Card•
Overall Experience
My husband has just come to this care home. I find the staff friendly and helpful. His room is clean and he seems happy.
My husband has just come to this care home. I find the staff friendly and helpful. His room is clean and he seems happy.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Review from J H (Niece of Resident) published on 22 October 2024 Submitted via Postal Card•
Overall Experience
It is great to see my aunty being so well cared for.
It is great to see my aunty being so well cared for.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Review from Roger P (Brother of Resident) published on 4 October 2024 Submitted via Website•
Overall Experience
I cannot fault the care of my sister. The staff are lovely, considerate and very helpful. The premises are always spotless and the activities and entertainment are absolutely brilliant. I cannot thank you all enough.
I cannot fault the care of my sister. The staff are lovely, considerate and very helpful. The premises are always spotless and the activities and entertainment are absolutely brilliant. I cannot thank you all enough.
↩Reply from Rosie Smith, Customer Advisor at Nairn House Care Home
Hello and thank you for taking the time to leave the staff at Nairn House Care Home such a lovely review. It is always great to hear our staff described as "lovely", "considerate" and "helpful". We are thrilled to hear that both yourself and your sister were so pleased with her care within the home.
Review from T C (Sister of Resident) published on 25 September 2024 Submitted via Postal Card•
Overall Experience
Excellent care provided by staff who are attentive to residents' needs.
Excellent care provided by staff who are attentive to residents' needs.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your relative in our care. We hope to continue providing your loved one with the best possible care.
Review from Wendy R (Respite Resident) published on 6 September 2024 Submitted via Postal Card•
Overall Experience
I have had a very pleasant stay. I have been well looked after. I have made friends with most of the staff and I would recommend this care home personally to all my friends.
I have had a very pleasant stay. I have been well looked after. I have made friends with most of the staff and I would recommend this care home personally to all my friends.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
Thank you for your kind words. We are very happy that you feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Review from Michael S (Son of Resident) published on 28 August 2024 Submitted via Postal Card•
Overall Experience
The service and environment at the home was very good. I appreciated the warm and caring welcome my mother was given for sadly the short time she was at the home.
The service and environment at the home was very good. I appreciated the warm and caring welcome my mother was given for sadly the short time she was at the home.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
Thank you for your kind review. We are glad to help you and your family through such a difficult time and it is lovely to know that your mother was treated with respect and care during her time at Nairn House Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Review from S Y (Friend of Resident) published on 23 August 2024 Submitted via Postal Card•
Overall Experience
Staff always pleasant and helpful.
Staff always pleasant and helpful.
↩Reply from Rosie Smith, Customer Advisor at Nairn House Care Home
Hello and thank you for taking the time to leave the staff at Nairn House Care Home a review. It is always great to hear words such as "pleasant" and "helpful" being used to describe our staff.
Review from J J (Niece of Resident) published on 5 August 2024 Submitted via Postal Card•
Overall Experience
My aunt is well cared for and treated with respect. I am able to review her care online whenever I wish. If I have any concerns I am treated with courtesy and concerns are addressed. My aunt is content.
My aunt is well cared for and treated with respect. I am able to review her care online whenever I wish. If I have any concerns I am treated with courtesy and concerns are addressed. My aunt is content.
↩Reply from Rosie Smith, Customer Advisor at Nairn House Care Home
Hello and thank you for taking the time to write the staff at Nairn House such a lovely review. It is brilliant to hear that your loved one is treated with the respect that she deserves. It is also great to hear that the staff treat you with the same "courtesy" as your Aunt. We look forward to continuing to provide care for your Aunt. Thank you and best wishes.
Review from P C (Friend of Resident) published on 5 August 2024 Submitted via Postal Card•
Overall Experience
Everyone very friendly and pleasant.
Everyone very friendly and pleasant.
↩Reply from Rosie Smith, Customer Advisor at Nairn House Care Home
Hello and thank you for taking the time to leave the staff at Nairn House a review. We are so pleased that our staff are described as "friendly" and "pleasant" and we look forward to maintaining this standard. Best wishes.
Review from K R (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card•
Overall Experience
Attended Fete today. Activities lady was amazing and entertainment very good for all ages. Also food was excellent. Lovely to meet up with everyone.
Attended Fete today. Activities lady was amazing and entertainment very good for all ages. Also food was excellent. Lovely to meet up with everyone.
↩Reply from Rosie Smith, Customer Advisor at Nairn House Care Home
Hello and thank you for taking the time to leave a lovely review for Nairn House Care Home. It is great to hear that the Fete was a success! We look forward to hosting more events with much of the same amazing entertainment and food in the future!
Review from M G (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card•
Overall Experience
My mother came to Nairn House initially for respite care but she liked it so much she wanted to stay permanently. The staff were so kind, caring and helpful. We were able to visit whenever necessary and were informed of Mum's progress. She was very content, peaceful and calm throughout her last day...
My mother came to Nairn House initially for respite care but she liked it so much she wanted to stay permanently. The staff were so kind, caring and helpful. We were able to visit whenever necessary and were informed of Mum's progress. She was very content, peaceful and calm throughout her last day which was a massive relief to us all.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
We appreciate you taking the time to leave us your lovely comments. We are glad to help you and your family through such a difficult time. It is so wonderful to hear that your Mother wanted to stay with us permanently and that she was peaceful and content through these hard moments. Hopefully you will go away from this feeling like your loved one received the best possible care.
Review from Paul B (Son of Resident) published on 30 July 2024 Submitted via Website•
Overall Experience
Nairn House had their Summer Fete over the weekend. A big thanks to the manager and the team for putting on a well-prepared event. There was a band, a magician and lots of lovely food, along with a raffle at the end.
My mother was well looked after and they even had Jamaican food for her to enjoy...
Nairn House had their Summer Fete over the weekend. A big thanks to the manager and the team for putting on a well-prepared event. There was a band, a magician and lots of lovely food, along with a raffle at the end.
My mother was well looked after and they even had Jamaican food for her to enjoy so a massive thanks to the catering team. A real effort was made by all staff to get residence involved. Even for those who could not make the main room the Magician visited their private rooms to show them some magic tricks.
↩Reply from Grace Langfield, Customer Service Adviser at Nairn House Care Home
Thank you for taking the time to leave such lovely comments. We are so pleased to hear the staff at Nairn House went above and beyond to create such a lovely atmosphere for all the residents, especially their inclusion of all those with different care needs. We are pleased to hear your Mum is well looked after and hope to continue providing her with the best care possible.
Review from B S (Daughter of Resident) published on 19 July 2024 Submitted via Website•
Overall Experience
My father moved to Nairn house in May and with the support of staff, he has settled in well. Staff are polite and welcoming spend time getting to know him and the activities he enjoys and will encourage him to attend these activities to ensure that he receives stimulation and has the opportunity to...
My father moved to Nairn house in May and with the support of staff, he has settled in well. Staff are polite and welcoming spend time getting to know him and the activities he enjoys and will encourage him to attend these activities to ensure that he receives stimulation and has the opportunity to socialise with others. Can't praise the staff enough for their hard work, compassion and dedication.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
Thank you for your kind words. We hope Nairn House Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like "can't praise the staff enough for their hard work, compassion and dedication" being used to describe our care. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.
Review from Christine G (Daughter of Resident) published on 5 July 2024 Submitted via Postal Card•
Overall Experience
The staff are always pleasant and caring. I recently had an issue that I was not happy with (this is the first time I have had to complain about anything). The manager contacted me immediately, she arranged to meet with me very quickly. We discussed my concerns. The manager took it all very...
The staff are always pleasant and caring. I recently had an issue that I was not happy with (this is the first time I have had to complain about anything). The manager contacted me immediately, she arranged to meet with me very quickly. We discussed my concerns. The manager took it all very seriously and dealt with my issue. All the staff were made aware of my concerns. I was very happy with the response.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time. Our resident's health and well being is an absolute priority. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
Review from Ann R (Partner of Resident) published on 28 June 2024 Submitted via Postal Card•
Overall Experience
I would just like to say that all the team at Nairn House have been so helpful to my partner, and to us as a family. It took me a long time to trust my partner with anyone other than myself, our two sons also did not want anyone looking after their dad, but once we got to know the team, from...
I would just like to say that all the team at Nairn House have been so helpful to my partner, and to us as a family. It took me a long time to trust my partner with anyone other than myself, our two sons also did not want anyone looking after their dad, but once we got to know the team, from nursing to housekeeping, all the staff here in Nairn House Care Home have been our Angels and for that we are so grateful. They look after my partner so well and listen to his needs. Well done.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
We appreciate you taking the time to leave us your comments. We are so pleased to hear that you can feel at ease with your Partner in our care and we are glad to help you and your family through such a difficult time. It is always lovely to hear from family members feeling like their loved one is...
We appreciate you taking the time to leave us your comments. We are so pleased to hear that you can feel at ease with your Partner in our care and we are glad to help you and your family through such a difficult time. It is always lovely to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
Review from C C (Wife of Resident) published on 28 June 2024 Submitted via Postal Card•
Overall Experience
The staff are brilliant. I like coming here, me and my girls. He's well looked after.
The staff are brilliant. I like coming here, me and my girls. He's well looked after.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
Thank you for your lovely review. We are pleased to hear that you are impressed with the staff at Nairn House Care Home and that your loved one is being well cared for and looked after. We hope to continue providing your loved one with the best possible care.
Review from M K (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card•
Overall Experience
My mother has been a resident at the home for almost ten years. She is well looked after and the staff are always attentive to her needs. My mother is always appreciative too of the support she receives. I am very happy with my mother's care.
My mother has been a resident at the home for almost ten years. She is well looked after and the staff are always attentive to her needs. My mother is always appreciative too of the support she receives. I am very happy with my mother's care.
↩Reply from Grace Langfield, Customer Service Adviser at Nairn House Care Home
Thank you for your lovely feedback. It is an honour to be able to care for and look after your Mother for such a long time, and we are grateful she feels so appreciated and a part of our Nairn House family. Please let us know if there is anything else we can do to make your Mother's stay as comfortable as possible.
Review from V B (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card•
Overall Experience
Mum has had a difficult year with many different placements. She has been her most settled and happy in Nairn House. It is clean with good food and daily activities. The staff are so, so kind and attentive. This is the most important thing for us. They take time to chat with her as well as the...
Mum has had a difficult year with many different placements. She has been her most settled and happy in Nairn House. It is clean with good food and daily activities. The staff are so, so kind and attentive. This is the most important thing for us. They take time to chat with her as well as the general caring.
↩Reply from Grace Langfield, Customer Service Adviser at Nairn House Care Home
We hope Nairn House Care Home did everything to make the transition as easy as possible for your mum and family. It's nice to hear our staff are taking the time to get to know Mum and value her as a person, as well as providing the best quality care. Thank you for your lovely words.
Review from C W (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card•
Overall Experience
My mum was placed in Nairn House Care Home late 2023. From the start, communication was bad, I don't know whether it was due to staff shortages or the ones that were there were overworked. It was constant going and knocking on the door, trying to get someone to come to see Mum or to get information...
My mum was placed in Nairn House Care Home late 2023. From the start, communication was bad, I don't know whether it was due to staff shortages or the ones that were there were overworked. It was constant going and knocking on the door, trying to get someone to come to see Mum or to get information from them. On changeover of staff, they seem not to have any information. Mum got bed sores and no one noticed. Most of the staff were lovely. The home was kept clean and tidy.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
We appreciate you taking the time to leave us your comments. Our residents' health and wellbeing is an absolute priority so we will discuss your feedback with the home's manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 September 2026Nairn House is a purpose-built home in north London, warmly welcoming people with a range of residential and nursing care needs.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Nairn House Care Home.
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nairn House Care Home to verify any information. View our terms and conditions. Nairn House Care Home has an Enhanced Service -what an Enhanced Service includes.