Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 61 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
staff are kind and patient and we are confident that they have my father's best interests at heart.M T(Son of Resident/Service User)
I have known the resident for more than 50 years. I can see she is well cared for.S W(Friend of Resident/Service User)
All staff, including the reception area, make you feel extremely welcomeL V(Daughter of Resident/Service User)
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn...
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care.
They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Nairn House is set within pleasant grounds and situated close to local amenities such as shops and a bus route. Accommodation features furnished en suite bedrooms with views of the gardens and each room has a 24-hour call system.
Meals are varied to suit individual tastes and diet and prepared daily by the in-house chef. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right. A Night Bite menu is also available for out of hours snacks and refreshments.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips to the seaside are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Nairn House Care Home.
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Care Provided by Nairn House Care Home
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Nairn House Care Home for full pricing details and T&Cs.
Contact Nairn House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Onkemetse Moabankwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (59)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- We’re half a mile off the A10 Great Cambridge Road and a short drive from the Forty Hill Estate. The London Overground runs to Turkey Street station, a mile away. If you’re getting the bus, the 191 from Edmonton Green bus station to Brimsdown stops nearby.
Parking
- On-site parking available.
Nairn House Care Home Reviews (94)
9.7
Nairn House Care Home has a Review Score of 9.7 (9.718) out of 10, based on 44 reviews in the last 2 years.
Over all time Nairn House Care Home has 94 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Nairn House Care Home
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Review from A H (Resident / Service User) published on 10 November 2025 Submitted via Postal Card•
Overall Experience
I am happy living here, I feel very well looked after. The staff are very friendly and help me out when I need it. I am happy with the cleanliness of the home. The soup is my favourite. I like the fact that they add a bit of spice.
I am happy living here, I feel very well looked after. The staff are very friendly and help me out when I need it. I am happy with the cleanliness of the home. The soup is my favourite. I like the fact that they add a bit of spice.
↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Nairn House Care Home
Thank you for your lovely review. We are so happy to hear that you like living at Nairn House and that you feel our staff look after you. I will certainly pass your compliments about the soup on to our chef!
Review from R L (Friend of Resident) published on 28 October 2025 Submitted via Postal Card•
Overall Experience
I am very happy with the care Ian gets here. The room is clean and very pleasant. Good light from the windows, which helps.
All the staff seem kind and attentive to him, although he gets very confused.
All the staff seem kind and attentive to him, although he gets very confused.
Overall, the home is excellent in my opinion.
I am very happy with the care Ian gets here. The room is clean and very pleasant. Good light from the windows, which helps.
All the staff seem kind and attentive to him, although he gets very confused.
All the staff seem kind and attentive to him, although he gets very confused.
Overall, the home is excellent in my opinion.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
Thank you for your kind words. It is always nice to hear words like "kind and attentive" being used to describe our care. Thank you for recognizing the care and dedication of our team. We are looking forward to seeing you again soon.
Review from R M (Wife of Resident) published on 14 October 2025 Submitted via Website•
Overall Experience
Our experience of Nairn Care Home was exceptional.
The staff exceeded our expectations. In terms of the care, respect and compassion my husband received, this is what excellence looks like. All staff whether managerial, nursing, caring or auxiliary made my husband feel welcome, safe, secure,...
Our experience of Nairn Care Home was exceptional.
The staff exceeded our expectations. In terms of the care, respect and compassion my husband received, this is what excellence looks like. All staff whether managerial, nursing, caring or auxiliary made my husband feel welcome, safe, secure, clean and comfortable.
The staff exceeded our expectations. In terms of the care, respect and compassion my husband received, this is what excellence looks like. All staff whether managerial, nursing, caring or auxiliary made my husband feel welcome, safe, secure, clean and comfortable.
The team maintained a cheerful environment that lifted our spirits. They remained calm and patient even during difficult moments. What impressed me as a visitor was the staff's diligence and love for their roles. Every detail of my husband's care was handled with thoughtfulness, from daily routines to emotional support. Communication was open and reassuring. My husband was looked after both in body and soul. The staff go above and beyond every day and their commitment, warmth, decency and humanity meant that I could relax knowing that he was in excellent hands, aided towards his recovery, in a happy place where residents are truly cared for and valued.
↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care Home
We're so grateful that you've taken the time to share your thoughts. Hearing that our care brings you peace of mind truly means so much to us. Feedback like yours inspires us to continue to provide the very best care. Thank you for recognizing the care and dedication of our team. We will certainly pass your comments on to the manager.
Review from M C (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card•
Overall Experience
Very well looked after in the care home the care staff are very good to her and the manager is very good
Very well looked after in the care home the care staff are very good to her and the manager is very good
↩Reply from Lisa Henderson, Customer Care Advisor at Nairn House Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Review from Sandra R (Resident / Service User) published on 1 July 2025 Submitted via Website•
Overall Experience
I stayed at Nairn House Enfield for just under a week whilst my children were out of the country. I cannot emphasise enough how kind and caring all the staff were. My room looked as though it had been freshly decorated and had an en-suite wet room. Everyone made you feel confident and important....
I stayed at Nairn House Enfield for just under a week whilst my children were out of the country. I cannot emphasise enough how kind and caring all the staff were. My room looked as though it had been freshly decorated and had an en-suite wet room. Everyone made you feel confident and important. I really did not want to leave. Thank you everyone.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. We are very happy to hear you can felt at ease in our care. Thank you for choosing Nairn House for your stay.
Review from X D (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card•
Overall Experience
We didn't know what to expect from mum staying in a care home. But everyone at Nairn has been absolutely wonderful. The care, kindness and support has made a difficult time flow with ease. Mum is happy and we as a family feel blessed with everything. Thank you so much.
We didn't know what to expect from mum staying in a care home. But everyone at Nairn has been absolutely wonderful. The care, kindness and support has made a difficult time flow with ease. Mum is happy and we as a family feel blessed with everything. Thank you so much.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.
Review from Gina V (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card•
Overall Experience
The care and support my mum and family receive is excellent. The staff are all friendly and helpful and very understanding.
The care and support my mum and family receive is excellent. The staff are all friendly and helpful and very understanding.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our care. We are looking forward to seeing you again.
Review from S A (Ex Family Member) published on 6 June 2025 Submitted via Postal Card•
Overall Experience
Good care and staff.
Good care and staff.
↩Reply from Lisa Henderson, Customer Care Advisor at Nairn House Care Home
We appreciate you taking the time to leave us your comments. Hopefully you will go away from this feeling like your loved one received the best possible care.
Review from L V (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card•
Overall Experience
Continued excellent care from all members of staff at Nairn House, especially since mum is deteriorating.
Continued excellent care from all members of staff at Nairn House, especially since mum is deteriorating.
↩Reply from Lisa Henderson, Customer Care Advisor at Nairn House Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.
Review from C V (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card•
Overall Experience
My mothers condition is deteriorating and the staff continue to give top class care and attention. All staff, carers, nursers and reception staff very friendly and kind.
My mothers condition is deteriorating and the staff continue to give top class care and attention. All staff, carers, nursers and reception staff very friendly and kind.
↩Reply from Lisa Henderson, Customer Care Advisor at Nairn House Care Home
We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "Friendly" and "Kind" being used to describe our staff. We hope to continue providing your Mother with the best possible care.
Review from J C (Friend of Resident) published on 11 March 2025 Submitted via Postal Card•
Overall Experience
From our visits to the home we have found the staff very friendly and our very good friend's care excellent.
From our visits to the home we have found the staff very friendly and our very good friend's care excellent.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
Thank you for your kind words. It is always nice to hear words like "very friendly" and "excellent care" being used to describe our care. Please let us know if there is anything we can do to make your friend's stay as comfortable as possible.
Review from D O (Sister-in-law of Resident) published on 7 March 2025 Submitted via Postal Card•
Overall Experience
Excellent in all respects. Cannot fault it.
Excellent in all respects. Cannot fault it.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
We appreciate you taking the time to leave us your comments. We are very pleased to hear you can feel at ease with your loved one in our care and that you are impressed with Nairn House overall. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
Review from P E (Son-in-law of Resident) published on 5 March 2025 Submitted via Postal Card•
Overall Experience
We enjoy our visits to Nairm House. The staff are always friendly and obliging. My mother in law always seems happy with her room and interacts with staff on a really friendly basis.
She enjoys company and needs to get out more, but this is due to her reluctance to be moved from the safety of her...
We enjoy our visits to Nairm House. The staff are always friendly and obliging. My mother in law always seems happy with her room and interacts with staff on a really friendly basis.
She enjoys company and needs to get out more, but this is due to her reluctance to be moved from the safety of her bed/room.
↩Reply from Lisa Henderson, Customer Care Advisor at Nairn House Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Obliging" being used to describe our staff. We hope to continue providing your loved one with the best possible care at Nairn House Care Home.
Review from D Y (Daughter-in-law of Resident) published on 28 February 2025 Submitted via Postal Card•
Overall Experience
The staff are amazing and well informed as well as friendly Upon arrival we are notified of our Mum's condition, what she has eaten, as well as who has visited her. We very rarely have to ask for information as we have already been updated.
Generally, all excellent.
The staff are amazing and well informed as well as friendly Upon arrival we are notified of our Mum's condition, what she has eaten, as well as who has visited her. We very rarely have to ask for information as we have already been updated.
Generally, all excellent.
Review from D R (Cousin of Resident) published on 20 January 2025 Submitted via Postal Card•
Overall Experience
We visit my cousin once a month. She always looks clean, tidy, and nicely dressed. Her room is clean and tidy. Whatever she needs is left within easy reach. She always looked relaxed and has a good rapport with carers. We are aways welcome. The staff always lets us know my cousin's situation and if...
We visit my cousin once a month. She always looks clean, tidy, and nicely dressed. Her room is clean and tidy. Whatever she needs is left within easy reach. She always looked relaxed and has a good rapport with carers. We are aways welcome. The staff always lets us know my cousin's situation and if there is anything she needs. Our visits are always a positive experience.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We look forward to seeing you again.
Review from S W (Friend of Resident) published on 17 January 2025 Submitted via Postal Card•
Overall Experience
I have known the resident for more than 50 years.
I can see she is well cared for. The room is very clean and well decorated. Very roomy and furnished very nicely.
I can see she is well cared for. The room is very clean and well decorated. Very roomy and furnished very nicely.
The reception staff were extremely friendly and make you feel welcome.
I have known the resident for more than 50 years.
I can see she is well cared for. The room is very clean and well decorated. Very roomy and furnished very nicely.
I can see she is well cared for. The room is very clean and well decorated. Very roomy and furnished very nicely.
The reception staff were extremely friendly and make you feel welcome.
↩Reply from David Mclean, Customer Service Adviser at Nairn House Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible and we look forward to seeing you again soon.
Review from L V (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card•
Overall Experience
All staff, including the reception area, make you feel extremely welcome.
I find everyone helpful and very approachable. What is most important to my family is, we feel she is safe and well cared for when we are not here.
All staff, including the reception area, make you feel extremely welcome.
I find everyone helpful and very approachable. What is most important to my family is, we feel she is safe and well cared for when we are not here.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. We look forward to seeing you again.
Review from David V (Son of Resident) published on 10 January 2025 Submitted via Postal Card•
Overall Experience
Staff continue to look after my mother brilliantly. Very friendly environment. All staff, from reception to carers, are all friendly and professional.
Staff continue to look after my mother brilliantly. Very friendly environment. All staff, from reception to carers, are all friendly and professional.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
Thank you for taking the time to leave us your lovely review. It is always wonderful to hear words like "Friendly" and "Professional" being used to describe our staff. We are pleased to hear that you are impressed with the high standards of care provided by our caring staff. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.
Review from L S (Resident / Service User) published on 8 January 2025 Submitted via Postal Card•
Overall Experience
The staff are the best thing about this care home. I cannot speak highly enough about the nurses and carers. Management visit residents everyday to chat and check. Very supportive of all needs. Recommended. Bupa helpline and customer service, very highly recommended.
The staff are the best thing about this care home. I cannot speak highly enough about the nurses and carers. Management visit residents everyday to chat and check. Very supportive of all needs. Recommended. Bupa helpline and customer service, very highly recommended.
↩Reply from Maria Ricketts, Customer Care Adviser at Nairn House Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Review from Ian D (Friend of Resident) published on 23 December 2024 Submitted via Postal Card•
Overall Experience
Nice home. People are friendly and professional. Place is well-kept and of course clean.
Nice home. People are friendly and professional. Place is well-kept and of course clean.
↩Reply from Fran Donno, Customer Service Adviser at Nairn House Care Home
We appreciate you taking the time to leave us your kind words. It is always lovely to hear words like "Friendly" and "Professional" being used to describe our staff. We are pleased to hear that you are impressed with the clean and well-kept environment and the care provided at Nairn House Care Home. We hope to continue providing your loved one with the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 September 2026Nairn House is a purpose-built home in north London, warmly welcoming people with a range of residential and nursing care needs.
News (0) & Events (0)
News
There are no news items for Nairn House Care Home.
Upcoming Events
There are no upcoming events for Nairn House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Nairn House Care Home.
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nairn House Care Home to verify any information. View our terms and conditions. Nairn House Care Home has an Enhanced Service -what an Enhanced Service includes.