The Sidcup Care Home

As a family we are very pleased with the quality of service. The staff will listen to our suggestions in supporting our father and his needs. Generally my father is settled and comfortable with his surroundings.

I am glad that I've got place here. I wouldn't get better care anywhere else. Staff are very friendly, caring and hardworking

Mum has been well looked after she came to Sidcup Care Home 3 1/2 stone she has put on weight with the care of this care home. She is always clean and tidy, and happy. As her daughter I couldn't be more delited with her care and surport.

I can't recommend this home enough.

After my mothers stroke and hospital stay, the Sidcup care home was selected because it was close to her flat, her church, her friends and other familiar haunts. We hoped that access to these would aid her recovery. It soon became clear that she was no longer the person she had been and the Sidcup would now be her new home.

The home had great facilities and I was pleased that my mother got a ground-floor room, over-looking the garden. The staff were very helpful and considerate, delivering the best service they could, sometimes under difficult circumstances. The menu's provided plenty of choice and tea and biscuits were always on tap, even for family and friends visiting.

The management were good at keeping the family informed of any developments and always took our concerns seriously. As many of the family lived some distance away, the (free) on-site car-park was really appreciated.

No-one ever really wants to end their days in a care home, but the Sidcup did its best for my mum.

The care given to my brother Geoff during his time at Bupa Sidcup was above and beyond. His final period was calm and comfortable. Thank you all so very much!

This review is based on my limited experience of two previous care homes not BUPA) that my wife resided at for two very short respite periods. Without doubt I was well satisfied with my overall experience compared to the standards that existed at those homes. On the downside I thought that at times some staff could have carried out their duties with much more diligence. On the other hand, pleasingly, there were staff who far exceeded my expectations. One of my niggles is that no real effort was made to make her room homely. Also, from time to time I was left asking myself the reason why no attempt to address her concerns about things that had not been done or needed to be done. For example, in regard to the latter, on one occasion my wife tried to indicate to me (she could not speak) that a tooth that had been bridged had come out. I could not make head or tail of what happened and just left it at that. However, on a subsequent visit, whilst in her bathroom, I found that tooth in a tray. No mention whatsoever had been made to me of the occurrence.

As a family we cannot thank you enough for your kindness and compassion in providing palliative care for our Dad. Not only did you show Dad every concern and care, but you truly looked out for us as well.

Very happy with my mums care. She is always clean and well cared for. The staff work very hard and are always very helpful and friendly. Any slight problems are always sorted out quickly. (Although this is rare)

My husband spent 5 weeks in Sidcup Care Home. He went there for palliative care after suffering from a brain tumour. I cannot speak highly enough of the care he was given during those 5 weeks. Every need was taken care of and although I visited at different times each day, I never found him unkempt in anyway. They were very attentive as he grew weaker and I have nothing but praise to all concerned.

Although my mother was only a resident for 6 weeks before she died, and was funded for palliative care. The attentiveness, care and professionalism of all staff was excellent.

Overall a good experience as my mum enjoyed her respite. Her room was clean + spacious with en-suite shower. Activities were daily and fairly well attended. Mum really enjoyed her meals that were served in the restaurant. They were varied with plenty of choice. I was disappointed on the level of nursing care on her legs, as limited care appeared to be given and on departure I took mum to A&E and she is still in hospital. (at least 10 days) and counting. Feedback to Care Home has been given. The staff were very friendly and appeared to enjoy their jobs at Sidcup Care Home.

Recommend this care home completely. The care and dignity shown to my loved one was excellent. Not to mention how, as a family, we were treated just as well.

The Sidcup provides a calm and welcoming environment and each day is relaxing and well-structured. There is a range of activities every day (encouraging both physical and cognitive development of residents). Those residents who are less able to move around outside their rooms have regular visits from staff who invariably demonstrate empathy, kindness and positivity. Overall the staff represent the Care Home's main asset, many of them worth their weight in precious minerals.

My mum has been here for about 16 months and has really blossomed since being here. Always happy and dressed well and matching. Staff are friendly and welcoming.

Mum was admitted in March 2025. Because of health issues, she does not deal with a change of environment, but the team have been great with assisting her and making sure she is settled and comfortable. She is slowly growing in confidence and joining in the daily activities thanks to their commitment.

Amazing staff, couldn't ask for better care, a big thank you at Sidcup Care Home

The staff were very attentive and very reliable. If you needed questions answered they were prompt and very considerate to you. The whole experience has been really good and I'd give them 5 gold stars out of 5. So thank you for everything you have done.

My wife has been residing here on assessment for 6 weeks. As she is immobile she requires a great deal of attention. I cannot speak highly enough of the nursing care and help from all the assistants and carers. Nothing is too much trouble. Everyone is so cheerful and helpful and we are so grateful.

Couldn't be happier with the care and attention given to my mother. All the nurses and carers are very good with her. Also the afternoon activities are excellent for helping her to meet with other residents.