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The Sidcup Care Home

2/8 Hatherley Road, Sidcup, London DA14 4BG
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I'm happy that I am here. I think the staff are very friendly and very good to meK S(Resident / Service User)
The Sidcup Care Home, Sidcup
The staff are absolutely brilliant. Care is great. Nothing is too much trouble!B C(Son of Resident/Service User)
The Sidcup Care Home, Sidcup
Her condition has improved significantly since her arrival. She is happyT R(Son of Resident/Service User)
The Sidcup Care Home, Sidcup

The Sidcup offers nursing and residential care, both long-term and short stay care.

The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely environment where residents can relax and feel safe inside the home and in the gardens. All bedrooms have en suite facilities and are furnished to a high standard.

The home consists of two floors, with dining rooms and lounges on each...  

Care Provided by The Sidcup Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 100 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,365From £1,500
Nursing CareFrom £1,650From £1,815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.

***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***

Please contact us for more information.

Contact The Sidcup Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Caroline Soriano (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (100)

Visiting

  • There’s so much to do and see in the local area, including Eltham Palace and Gardens, Danson Park and boating lake, and the 60 acres of parkland at Swanley Park – you’ll find a lovely little café there.

Parking

  • The home has it's own private care park.

The Sidcup Care Home Reviews (194)

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9.7

The Sidcup Care Home has a Review Score of 9.7 (9.720) out of 10, based on 39 reviews in the last 2 years. Over all time The Sidcup Care Home has 194 reviews.

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Showing 194 reviews matching selected criteria
Review from Dawn N (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

I cannot praise The Sidcup Care Home enough. Excellent leadership, great carers who really looked after my dear mum. They genuinely care and are very compassionate and kind. They were always happy to answer questions and responded very positively to requests we had. They tried so hard to help with my mum's food too. Kitchen staff, cleaning staff excellent. Ten out of ten!

Reply from Grace Langfield, Customer Service Adviser at The Sidcup Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one has been cared for and looked after to such a high standard. It's wonderful to hear the communication by staff has always been efficient and thoughtful with Mum's care in mind. We will certainly pass your comments on to the manager.

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Review from A Y (Sister of Resident) published on 14 June 2024 Submitted via Website
Overall Experience
My disabled brother went for respite for my daughter's wedding as it is hard to travel with him now. He was not happy, never wants respite again there, despite being happy at another care home!

He only was shaved twice in 9 days, left buzzing when colostomy bag come off for 20 minutes. Clothes disappeared or not ready. Totally horrible experience for him. He won't be back!

Reply from Rosie Smith, Rosie Smith at The Sidcup Care Home

We appreciate you taking the time to leave us your feedback and we are disappointed to hear about your brother's experience. Our resident's health and well-being is an absolute priority. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?

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Review from K H (Daughter of Resident) published on 6 June 2024 Submitted via Website
Overall Experience

Our dad came into the care home last September. To date, I cannot praise the home enough. The care, the cleanliness, the dedication, the meal choices, exceed all expectations. The staff here from house services to the caring team all go above and beyond the extra mile. To leave your parent in a care home, I imagine is one of the most difficult decisions we ever have to make in life. This care home is a real gem of a find, we honestly as a family cannot fault it in any way. The real bonus is how they listen and act upon the voice of the family. Thank you.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is lovely to hear that you and your family feel like a part of The Sidcup family. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible.

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Review from Susan W (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

I am so happy and extremely grateful that my mother spent her last few months of life in this beautiful home with the most caring and dedicated staff, who she loved and who made us so welcome. Mum was safe and well cared for, having a lovely room which we are thankful for. I loved visiting Mum here, nothing was any trouble for the professional, lovely staff, a marvelous team. I was impressed by all the different activities for residents and the hard work of the staff. I cannot thank you enough.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Sidcup Care Home

Thank you for taking the time to leave your review. We are so happy to have been able to care for your mother during her last days. Hopefully, you can go away from this feeling like your loved one received the best possible care.

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Review from J T (Resident / Service User) published on 8 April 2024 Submitted via Postal Card
Overall Experience

I am happy here at this care home. I have a nice room and my own TV. Regular meals, a cup of tea in between. Medication seen to. The staff are excellent and work well together. I love the social team, always happy and run lots of entertainment. I would recommend this care home.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

Thank you for your lovely review. We are pleased to hear that you are happy at The Sidcup Care Home and we are pleased to hear that you are impressed with the staff. We hope to continue providing you with the best possible care.

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Review from S V (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

Dad used to be in a very bad mood but in the past few months he has been in a very good mood and it's because of all the nurses here, especially two ladies who have been fun.

Reply from Eden Tomlinson, Customer Service Adviser at The Sidcup Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Dad in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.

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Review from Matt B (Son of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience

Our dad was on Granville floor for only two weeks as, unfortunately, he passed away. While he was there, we were very happy with the excellent level of care that he received. All the staff we met were all very professional, kind and caring. They were always friendly and took time to speak to Dad and always kept us updated on his health and welfare. The room was nice and he enjoyed all the meals which were prepared for him.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

We appreciate you taking the time to leave us your lovely review. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear words like “kind” and "caring” being used to describe our staff and we are pleased to hear...  

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Review from Alison B (Daughter of Resident) published on 14 February 2024 Submitted via Website
Overall Experience

I'd like to thank 'all staff' on Granville who made the last 18 months of my lovely mum's life so very comfortable with their dedicated careand touching kindness from the day that she arrived to her last moments. RIP Mum: 17/08/1927 - 29/11/2023

Reply from Eden Tomlinson, Customer Service Adviser at The Sidcup Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your mum received the best possible care.

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Review from I B (Son of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

The team did a fantastic job looking after my dad while he got over a fall. They treated him with dignity and professionalism at all times.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is always nice to hear words like “Dignity” and “Professionalism” being used to describe our care. Thank you for choosing The Sidcup for your dad's stay.

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Review from Linda R (Daughter of Resident) published on 8 January 2024 Submitted via Website
Overall Experience

My mum was at The Sidcup for nearly two years. Sadly, she passed away just after Christmas. Throughout her time as a resident at the home, she was cared for with kindness and dignity. The management and staff on the Knoll floor were always supportive and positive. The atmosphere of the home is welcoming and cheerful, the food choices are good and the activities are varied. My mum was shy and never wanted to join in much, but the staff always tried to encourage and include her, whilst allowing her to make her own choices. She was cared for professionally and kindly at the end and I would like to thank the home for looking after her so well.

Reply from David Mclean, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words. We send our condolences for your loss. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one has cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Phil L (Son of Resident) published on 6 October 2023 Submitted via Postal Card
Overall Experience

Very good friendly staff. Excellent care. Helpful when booking in.

Reply from Eden Tomlinson, Customer Service Adviser at The Sidcup Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from M S (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience
Mum was very well-looked after during her week's stay at 'The Sidcup.'
All the staff were very kind and caring towards her. A couple of times she experienced bad nights. On these occasions the staff attended to her promptly and were able to reassure her.

Mum particularly enjoyed going in the pretty garden and enjoying the fresh air and opportunity to sit outside in the sun. She also enjoyed the company of many of the residents and the lovely staff who were so kind. Thank you Knoll floor!

Reply from Grace Langfield, Customer Service Adviser at The Sidcup Care Home

Thank you for your feedback. We are pleased to hear you felt so at ease with your Mum in our care, and to hear the staff were so attentive whenever she needed that extra support. Thank you for choosing The Sidcup for your Mum's stay.

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Review from V W (Resident / Service User) published on 7 September 2023 Submitted via Postal Card
Overall Experience

I would like to thank everyone on the ward for their kindness and care for the kindness and care I have received during my stay on the ward. Many thanks for everything and for helping me get back on my feet.

Reply from David Mclean, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words. It is always nice to hear words like “kindness” being used to describe our care. Please let us know if there is anything we can do to make your stay as comfortable as possible and thank you for choosing The Sidcup for your stay.

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Review from Tracy S (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Overall we were pleased with the care our mother received.

Reply from Grace Langfield, Customer Service Adviser at The Sidcup Care Home

Thank you for your feedback and thank you for choosing The Sidcup for your mother's stay.

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Review from Simon V (Son of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

My mother came in for very short-notice respite care. I am very pleased with the care she received. She has thoroughly enjoyed herself and will be back when we go on holiday again.

Reply from David Mclean, Customer Service Adviser at The Sidcup Care Home

Thank you for taking the time to leave your kind review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care and we look forward to seeing you all again soon.

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Review from James E (Son of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

My dad is a resident at The Sidcup Care Home having stayed short visits previously he is happy to stay permanently now. The home is very comfortable and clean. Rooms provide privacy, security and a safe environment and residents freely walk or wheelchair around the home to the lounge for TV, activities or chatting in the dining room. All staff (reception, maintenance, cleaners, nurses, kitchen, management) are friendly and care about and chat with residents. The food and variety I hear are decent but it's the warm professional staff that really make it a happy home. I visit a lot and agree with my dad, it's a very good care home.

Reply from David Mclean, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words. We hope The Sidcup Care Home did everything possible to make the transition as easy as possible. It is always nice to kind words being used to describe our staff and our care home. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.

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Review from T W (Son of Resident) published on 17 August 2023 Submitted via Website
Overall Experience
My mum was only in The Sidcup Care Home for three nights following her discharge from hospital but I cannot speak highly enough of the care she received during her short stay. My mum was in the very late stages of dementia and Parkinson’s disease and therefore couldn’t communicate or do anything for herself. In spite of that she was treated with such care it was heartwarming to see. All of the staff showed great care and patience with her as well as being incredibly polite and helpful to me and my dad during our obvious upset.

I was always worried about the quality of the care home my mum would ultimately end up in, but I needn’t of worried; The Sidcup Care Home was excellent for the short time we needed it and I wouldn’t hesitate to recommend it to anyone if their loved ones required nursing care. From our initial contact to my mother's death, all of the staff at Sidcup were sensitive to our situation and feelings. Thank you.

Reply from Eden Tomlinson, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words, we are very happy to hear you felt at ease with your mum in our care through such a difficult time. We are saddened to hear about your loss, but hopefully you will go away from this feeling like your mum received the best possible care at The Sidcup Care Home.

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Review from S C (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

My family, my husband and myself are delighted with the superb care my dad has received from the first day he arrived at the home. We have to fit our visits around his numerous activities. He took residence about mid-March 2023 he looks amazing, has put on weight and is always busy. Wonderful staff. The best decision ever made. Thank you for a wonderful home.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad to help you and your family through such a difficult time and we are pleased to hear that your dad has benefitted from our excellent staff providing...  

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Review from L K (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience
Mum always enjoys her stay here.
Staff are excellent as are the facilities and entertainment.

Thank you.

Reply from Fran Donno, Customer Service Adviser at The Sidcup Care Home

Thank you for taking the time to leave your lovely review. We are so pleased to hear that you are impressed with our facilities, staff and entertainment at The Sidcup and that you can feel at ease knowing that your mum is being looked after and well cared for. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from S T (Son of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

My father has been staying at The Sidcup Care Home since April 2022. The overall experience was excellent. The most important thing to me is knowing my father is safe and well looked after, The Sidcup Care Home has achieved this already. All the staff I come across are friendly and supportive. Although my father is not able to communicate verbally, I know that he's settled in very well and likes the home very much.

Reply from Rebecca Kellegher, Customer Service Adviser at The Sidcup Care Home

Thank you for your kind words. We are pleased to hear the overall experience with The Sidcup Care Home has been excellent. We are glad to help you and your family through such a difficult time and if there is anything more we can do to make your father's stay as comfortable as possible, please do let us know.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 09 August 2026

All rooms have ensuite facilities, telephone points and there is a freeview television in every room.

News (0) & Events (0)

News

There are no news items for The Sidcup Care Home.

Upcoming Events

There are no upcoming events for The Sidcup Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for The Sidcup Care Home.

Meet the Team (1)

Caroline Soriano
Caroline SorianoJob Title:Home ManagerJoined: 2018

Welcome to The Sidcup Care Home, we’d be delighted to show you around. Our team is passionate about providing the best person-centred care and our top priority is the safety and welfare of the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Sidcup Care Home to verify any information. View our terms and conditions. The Sidcup Care Home has an Enhanced Service -more info.