The Sidcup Care Home

2/8 Hatherley Road, Sidcup DA14 4BG
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9.6 186 Reviews
  • The Sidcup Care Home, Sidcup
The Sidcup offers nursing and residential care, both long-term and short stay care.

The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely environment where residents can relax and feel safe inside the home and in the gardens. All bedrooms have en suite facilities and are furnished to a high standard.

The home consists of two floors, with dining rooms and lounges on each floor. The home also benefits from its own cinema lounge, large well- maintained gardens, its own hairdressing salon, and private lounge, ideal for family events and celebrations. The home has visiting professionals such as physiotherapists and chiropodists.

As an enhanced service to residents, weekly GP visits are conducted at The Sidcup Care Home, enabling residents to receive regular, personalised medical reviews as part of their approach to person-centred care.

At mealtimes a wide range of nutritious dishes are offered, always made with fresh ingredients. Residents’ dietary needs and personal preferences are always taken into account by the chef. The chef will visit residents to make tailored menus if necessary. There are regular tea rounds throughout the day with fresh cakes after lunch.

As well as regular, organised activities such as quizzes, bingo, film afternoons, board games and arts and crafts sessions, trips out to local places of interest, visiting entertainers and pantomimes, as well as tai chi and holistic massage and aromatherapy.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK The Sidcup'.
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Care Provided by The Sidcup Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 100 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1365 – £1365
  • Self-Funded Nursing Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1760 – £1760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact The Sidcup Care Home to find out the exact price for your requirements.

Contact The Sidcup Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Sidcup Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Caroline Soriano (General Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (100)

Visiting

  • There’s so much to do and see in the local area, including Eltham Palace and Gardens, Danson Park and boating lake, and the 60 acres of parkland at Swanley Park – you’ll find a lovely little café there.

Parking

  • The home has it's own private care park.

The Sidcup Care Home Reviews (186)

9.6

The Sidcup Care Home has a Review Score of 9.6 (9.641) out of 10, based on 42 reviews in the last 2 years.
Over all time The Sidcup Care Home has 186 reviews.

Overall Experience
  • 109
  • 54
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  • 7
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Date Published
  • 186
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Reviewer Connection to The Sidcup Care Home
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Total of 186, showing 181-186
Review from Philippa B (Daughter of Resident) published on 3 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ever since out mother came to live at The Sidcup on leaving hospital I and the rest of the family have known that she was well cared for and safe, she said that she was happy and the staff were kind and thoughtful and made her laugh, when she passed they not only looked after her with love but the whole
family supported us at a very difficult time.
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Review from Susan S (Daughter of Resident) published on 29 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in this home for just three weeks having been discharged from hospital and needing nursing care. I was very apprehensive, having looked after her myself for some years. But I needn't have worried. They did everything they said they would, and more. The were kind and compassionate to my
mother, and nothing was too much trouble. They seemed to genuinely care. Sadly she died there and they too seemed very upset, and treated us with great respect and empathy. Although I miss her very much, I know I made the right choice, they couldn't have done more.
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Review from Sally L (Daughter of Resident) published on 29 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care home very clean. Care of mother good. Some carers better than others. Food OK but not excellent.
Reply from The Sidcup Nursing & Residential Centre, Bupa care homes at The Sidcup Care Home

We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of the food served at one of our homes. We would like to contact you so that we can discuss this in more detail. Please can you contact our customer services team be emailing feedback@bupa.com so that we can give you a call you to discuss this feedback.

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Review from Mary C (Daughter of Resident) published on 29 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mums care on the whole very good, some excellent carers. Not always enough staff to cope. Not enough to occupy residents especially in the morning when just watching T.V. Activities staff do a good job in the afternoons for residents who want to go. It would be much better if key workers stayed on the
corridor of their allocated residents to keep a good relationship.
Reply from The Sidcup Nursing & Residential Centre, Bupa care homes at The Sidcup Care Home

We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please can you contact our customer services team by emailing feedback@bupa.com so that we can give you a call you to discuss this feedback.

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Review from Andrew R (Son-in-law of Resident) published on 22 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff work hard and maintain extremely good conditions for the patients.
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Review from Shirley B (Niece of Resident) published on 21 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my aunt has been here the care has been excellent. She is clean and comfortable and well fed. If anything needs changing or actioning it is done immediately. Would highly recommend. The staff are all very caring.
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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for The Sidcup Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for The Sidcup Care Home is calculated as follows: ( (381 Excellents x 5) + (72 Goods x 4) + (26 Satisfactorys x 3) + (3 Poors x 2) + (11 Very Poors x 1) ) ÷ 493 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Sidcup Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 09 Oct 2025

All rooms have ensuite facilities, telephone points and there is a freeview television in every room.

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Awards / Recognitions (7)

Meet the Team (1)

Caroline

Caroline Soriano

Job Title: Home Manager Joined: 2018

Welcome to The Sidcup Care Home, we’d be delighted to show you around. Our team is passionate about providing the best person-centred care and our top priority is the safety and welfare of the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Sidcup Care Home to verify any information. View our terms and conditions. The Sidcup Care Home has an Enhanced Service - more info.