Hadley Lawns Care Home

Kitts End Road, Hadley Highstone, Barnet EN5 4QE

Hadley Lawns Care Home, Barnet, London
Hadley Lawns Care Home, Barnet, London
Hadley Lawns Care Home, Barnet, London

At Hadley Lawns individualised care plans are offered for a range of requirements. From respite and convalescence to palliative, nursing and long term residential, care plans are tailored to suit personal need and circumstance.

A lovingly converted private residence, this accommodation makes the most of modern care technology, while providing comfortable interiors including a garden lounge and ensuite bedrooms where residents can relax and unwind.

A nutritious menu of food takes account of personal taste, with the chef taking pride in fresh and seasonal produce as well as supporting sound nutrition.

Residents are able to enjoy a variety of activities as well as regular shopping trips and days out.

Group: Bupa Care Homes

Person in charge: Reni Philip (Acting General Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Huntington's Disease • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh, Greek, Modern, French, Portuguese, Shona, Tagalog

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Hadley Lawns Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Hadley Lawns Care Home has a Review Score of 7.5 (7.504)

The Review Score of 7.5 (maximum of 10) for Hadley Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Hadley Lawns Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.39 for Hadley Lawns Care Home is calculated as follows: ( (25 Excellents x 5) + (32 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 59 Ratings = 4.39

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.114 Points relating to the number of positive Reviews for Hadley Lawns Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hadley Lawns Care Home?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hadley Lawns Care Home

  • Daughter of Resident/Service User
    2
  • Partner of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I am very satisfied with the care my mum gets at Hadley Lawns.
The manager, nurses and carers are always very attentive, caring and deliver a very good service.
Nothing is too much for them.
When I have raised any issue it is dealt with very quickly.
The activities provided for the residents is excellent.
They really make such a difference to the well-being of everyone.
There is something going on every day, morning and afternoon, and they encourage everyone to participate.
Hadley Lawns is very homely.
My mum is treated with dignity and is very settled here.

How likely would you be to recommend Hadley Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Hadley Lawns Care Home responded to this review on 13 Jun 2017:

Thank you for your review. I'm so glad that your Mum seems to have settled at the home and that there are lots of different things for her to take part in I hope you have peace of mind knowing that she is being looked after and if there was anything they would be in touch and let you know.

My partner is looked after satisfactory.

How likely would you be to recommend Hadley Lawns Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Hadley Lawns Care Home responded to this review on 30 Jun 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

- Staff are helpful and considerate.
- Good interaction.
- Understanding of mother's needs.

How likely would you be to recommend Hadley Lawns Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Hadley Lawns Care Home responded to this review on 27 Jun 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Comfortable home with very friendly staff, however does sometimes appear to be a lack of staff as we sometimes struggle to find anybody to help us. The room is occasionally left messy with food down my husband and over the floor. Aside from this, they look after my husband very well and my family and I are overly happy with the care provided.

How likely would you be to recommend Hadley Lawns Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Rachel Elliott, Customer Service Administrator at Hadley Lawns Care Home responded to this review on 24 Jun 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

This is the third time my mother has stayed here. Everyone is very friendly and helpful. Nothing is too much trouble. I can leave her here and have a break without worrying, knowing she is well cared for.

How likely would you be to recommend Hadley Lawns Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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