Middlesex Manor Care Home

119 Harrow Road, Wembley HA9 6DQ
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9.6 88 Reviews
  • Middlesex Manor Care Home, Wembley
Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require palliative care, Parkinson's care and young physically disabled care.

Accommodation features bright and comfortable living areas and bedrooms, designed with comfort and safety in mind. While most bedrooms have en-suite facilities and views of the gardens, all come with a 24 hour call system offering peace of mind. Residents are able to enjoy the large landscaped gardens as well as a greenhouse, herb garden, vegetable patch and tranquil sensory garden.

The chef works hard to reflect the residents’ tastes and preferences in their seasonal menus, making mealtimes an enjoyable part of the home’s day.

A dedicated activity coordinator ensures there are a range of fun and engaging activities available for all abilities such as regular film afternoons, book clubs and painting. Friends and family are encouraged to take part in regular events organised by the home.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Middlesex Manor Care Home.
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Care Provided by Middlesex Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1230 – £1230
  • Self-Funded Residential Dementia Care: £1230 – £1230
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1355 – £1355
  • RESPITE Self-Funded Residential Dementia Care: £1355 – £1355
  • RESPITE Self-Funded Nursing Care: £1650 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1650 – £1650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Middlesex Manor Care Home to find out the exact price for your requirements.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Agnieszka Smigiel ’la Touche (Interim General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)

Parking

  • On-site parking available.

Middlesex Manor Care Home Reviews (88)

9.6

Middlesex Manor Care Home has a Review Score of 9.6 (9.625) out of 10, based on 18 reviews in the last 2 years.
Over all time Middlesex Manor Care Home has 88 reviews.

Overall Experience
  • 67
  • 18
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Date Published
  • 88
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Reviewer Connection to Middlesex Manor Care Home
  • 25
  • 18
  • 8
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  • 5
  • 4
  • 3
  • 2
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  • 1
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Total of 88, showing 1-20
Review from J W (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's hard to entrust others to take care of a loved one, but you take the risk hoping that they will give the level of care required. I am very happy with the care provided and the attention to detail. They have restored dignity and joy, and for that I am extremely grateful. I was so proud of the birthday
party the staff and event coordinator, Valentina, organised in October at short notice. They managed to prepare a room with decorations, music and all the fun and fancy required to make a memorable birthday for my loved one. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care HomeThank you for your lovely feedback. We are very happy to hear you feel confident in the high level of care your loved one is receiving at Middlesex Manor. We will certainly pass your kind words about the birthday party on to our lifestyle and wellbeing advisers and everyone else that helped organise this event. Thank you again for your kind review.
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Review from S M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice staff and friendly. Nice and clean, activities when celebrate with family. Staff are well planned.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that you are impressed with the clean environment, activities and the high standards of care provided at Middlesex Manor Care Home. Please don't hesitate to reach out if there's anything more we can do.
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Review from H M (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the service provided is of a very good standard. I do appreciate how attentive the staff are at all levels from management right through to the cleaners. When an issue arises and is discussed concerns are actioned and listened to. The home is clean and had a friendly professional environment.
My family and I are very happy with the care given to our mum.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Middlesex Manor Care HomeWe appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We hope to continue providing your loved one with the best possible care.
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Review from G W (Son of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all good. I recommend pay rise.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeIt's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. Feedback like yours inspires us to continue to provide the very best care and please don't hesitate to reach out if there's anything more we can do.
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Review from Paula R (Wife of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff is kind & caring. The residents are all treated compassionately - much appreciated Thanks x
Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care HomeWe appreciate you taking the time to leave us your comments. It's lovely to know that you feel reassured that your loved one is safe and well looked after. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review from Irma S (Wife of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting my husband daily in Middlesex Manor Care Home.
I am reasured that my husband is good cared for with friendly & patient
Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care HomeThank you for taking the time to leave your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're looking forward to creating many more happy memories with you and your family.
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Review from S B (Partner of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is very good. The staff is very helpfull and my partner has a lovely room. The food is very good. The mangement is very cooperative.
Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
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Review from Y S (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home has set a good ambience. Nurses, carers and other staff are always working hard, and they are very helpful.
Activities are regularly held. They made residents happy and revived. The excellent activities coordinator is an inspiration.
There is no receptionist at weekend. It would be
better if there's a receptionist on Saturdays and Sundays.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care HomeThank you for your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from N T (Friend of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly and helpful. We have observed over the year that staff organized fun days for the service users. The staff also put the names of the service users with photos so that people visiting and looking after them can recognize ther good days and proffesions.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Middlesex Manor Care HomeThank you for your feedback. We are delighted to hear that our team have made a difference to your family's experience. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We're committed to continuing to support you and your family in every way we can.
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Review from C B (Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the nurses are very caring and professional.They provide very good care and give us a good good service.The carers are as good as they are very kind,helpful and supportive as they are always willing to help.The food is really good as they meet my needs.The entertainment is the best as very week
we have parties and entertainment.Very good security system and new call bells system.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeIt's always encouraging to read reviews like this. We are so pleased to hear that you are enjoying your stay and that you feel happy and comfortable at Middlesex Manor Care Home. It is wonderful to hear that you are impressed with the food, entertainment and care provided. We're looking forward to creating many more happy memories with you.
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Review from Helen G (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always pleasant to visit mum. The living room, refrectory and personal rooms are bright and optimistic. Doors are left open, for those more bedbound to see passing staff and visitors. Tea and biscuits is brought round between lunch and dinner which is another opportunity for interaction.
Everyone,
health allowing is brought out of their rooms daily. A special effort is made to include all in the entertainment, cultural and birthday parties. Exercise classes are regular, such as balloon volley ball and chair yoga.
The mood feels calm, though carers are tending all through the day.
The garden parties have been particularly joyful with the sunshine allowing residents to sit comfortably among the flowers.
I am made to feel welcome, as are other visitors, we have a family vibe between us.
Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind words. and we're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are happy to hear you feel like a part of our Middlesex Manor family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from Fiona R (Friend of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in the home since November 2024. At Christmas she was in and out of hospital and I thought that she wouldn't pull through. She has been so well looked after by all the staff and has been encouraged to join in activities which I believe has helped her. The home always keeps me informed
on everything (as I am her next of kin) I always get a nice welcome when I go and visit her everyweek, the home looks clean and fresh, also activities going on.
Reply from Maria Ricketts, Customer Care Adviser at Middlesex Manor Care HomeThank you for your kind words. We are glad to help you and your friend through such a difficult time. Please let us know if there is anything we can do to make your friends stay as comfortable as possible.
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Review from C B (Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love the atmosphere very nice. Staff nurses are very friendly and well trained chef is the best. She cooks with her heart and delivers the best food. Activities are very good and there are lots of varieties. Two members of staff in particular are very hard-working girls. When doing Indian festivals
she decorates and provides us perfect flower arrangements, care decoration, pizza making, different games and activities. Carers are good, there are three that I like the most.
Reply from Lisa Henderson, Customer Care Advisor at Middlesex Manor Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Hard Working" being used to describe our Staff. It is lovely to hear that you are enjoying the activities and the food. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from N J (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly, welcoming, care home staff very professional, knowledgeable, patience, team always go an extra mile for anything needed or asked.
Reply from Maria Ricketts, Customer Care Adviser at Middlesex Manor Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from J E (Daughter of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was the second visit to this care home. It presents as a welcoming, friendly atmosphere. Staff are pleasant which gives an assurance that your loved one will be cared for in the same manner. Staff are very helpful and they appear to genuinely care.
I genuinely had a good feeling about this place
however, my only negative at this point is that I wished that they would have a 1/52 respite and not two, which appears to be standard policy.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind review. It is lovely to hear that you find Middlesex Manor Care Home to have a "Welcoming" and "Friendly" atmosphere and that you can feel at ease knowing that your loved one is receiving high standards of care. We will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care.
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Review from Y T (Relative of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly, helpful and professional.
Nice to see garden from room windows. Good environment. Overall clean and tidy.
Reply from Maria Ricketts, Customer Care Adviser at Middlesex Manor Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Middlesex Manor for your stay.
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Review from A H (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed at Middlesex Manor whilst we were unable to care for him for a couple of weeks. We were worried about how he would cope but the staff were really caring and patient and I think that was key. It was great for him to join in some of the activities. He even said himself it wasn't bad and
he quite enjoyed it, which was a great result! We'll definitely consider another stay there when we need care again. The whole family is very grateful to the staff at Middlesex Manor, and we thank them so much for their genuine care and hard work.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind words. We are glad to help you and your family through such a difficult time and we are very happy to hear you felt at ease with your Dad in our care. It is so lovely to hear that your Dad enjoyed his time with us and that you will consider another stay with us in the future. Thank you for choosing Middlesex Manor for your Dad's stay.
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Review from Linda A (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just want to take the opportunity to thank the carers, nurses, domestic staff and management at Middlesex Manor Care Home for the care and help given to my mother over the last few months. My mother has made a massive improvement during this period of time. Everybody has demonstrated a professional,
compassionate, knowledgeable approach while ensuring her road to recovery. Thank you for a wonderful service.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind words. It is so lovely to hear that your Mother has received such high levels of care at Middlesex Manor Care Home. It is always nice to hear words like compassionate and professional being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Roger C (Cousin of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin came to Middlesex Manor on the 8th of January and died on the 16th of January. My last telephone conversation showed that he was settling in well and getting to know the staff. His mood had lifted and he was happy in the home.
Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care HomeThank you for taking the time to leave your review. We are very happy to hear Middlesex Manor care home did everything possible to make the transition as easy as possible for your cousin. We are saddened to hear of your loss and hope you can look back on this experience knowing he was settled and happy in our care.
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Review from Vanessa C (Cousin of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin was only here for a short time, he and us were made very welcome. We were able to hand over many details, both written and verbally. They were so kind in the way that they cared for hime and were especially helpful to us when he passed away. Despite being with them a short time it felt like
family, even giving cuddles to us. This is a homely home which I would recommend to anyone. Praise and thanks.
Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care HomeThank you for your kind words. We are happy to hear you feel like a part of our Middlesex Manor family. We are saddened to hear about your loss and hope you can go away from this feeling like your cousin received the best possible care.
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Current Review Score: 9.6 (9.625)

Overview of Review Score

The Review Score of 9.6 (9.625) out of 10 for Middlesex Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Middlesex Manor Care Home is calculated as follows: ( (146 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 212 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Middlesex Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Mar 2026

Middlesex Manor is a purpose-built home, close to the heart of Wembley, warmly welcoming anyone over 45 in need of nursing or residential care, including those living with dementia.

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Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Middlesex Manor Care Home

What types of Care is Middlesex Manor Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Middlesex Manor Care Home have?

There are 83 Single Rooms.

What are the Facilities & Services at Middlesex Manor Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Middlesex Manor Care Home to the centre of Wembley?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Middlesex Manor Care Home to verify any information. View our terms and conditions. Middlesex Manor Care Home has an Enhanced Service - more info.