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Middlesex Manor Care Home

119 Harrow Road, Wembley, London HA9 6DQ
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I believe he is receiving high-quality care both physically and emotionally.M K(Daughter-in-law of Resident/Service User)
Middlesex Manor Care Home, Wembley
He enjoyed the service, facilities, food and staff.Inderjit G(Wife of Resident/Service User)
Middlesex Manor Care Home, Wembley
The overall standard of the care she receives is excellent.D R(Son of Resident/Service User)
Middlesex Manor Care Home, Wembley

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require palliative care, Parkinson's care and young physically disabled care.

Accommodation features bright and comfortable living areas and bedrooms, designed with comfort and safety in mind. While most bedrooms have en-suite facilities...  

Care Provided by Middlesex Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,280From £1,410
Residential Dementia CareFrom £1,280From £1,410
Nursing CareFrom £1,500From £1,650
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Agnieszka Smigiel ’la Touche (Interim General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)

Parking

  • On-site parking available.

Middlesex Manor Care Home Reviews (89)

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9.6

Middlesex Manor Care Home has a Review Score of 9.6 (9.567) out of 10, based on 17 reviews in the last 2 years. Over all time Middlesex Manor Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Vanessa C (Cousin of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

My cousin was only here for a short time, he and us were made very welcome. We were able to hand over many details, both written and verbally. They were so kind in the way that they cared for hime and were especially helpful to us when he passed away. Despite being with them a short time it felt like family, even giving cuddles to us. This is a homely home which I would recommend to anyone. Praise and thanks.

Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your kind words. We are happy to hear you feel like a part of our Middlesex Manor family. We are saddened to hear about your loss and hope you can go away from this feeling like your cousin received the best possible care.

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Review from Lorraine H (Daughter of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

Our dad was in Middlesex Manor Care Home for a short time before passing away we can't thank the staff enough for the wonderful care they gave him. It was always comforting for us to know how well he was being looked after. We were always made so welcome. The home is so clean. Lots of great activities very friendly staff. A great team and lovely food.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We hope Middlesex Manor care home did everything possible to make the transition as easy as possible for him and it is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from Nicola F (Daughter of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

Our father was a resident for sixteen months before he sadly passed away. His care was exemplary. Staff could not have been more supportive of us, as a family. They cared so much for Dad, even though he could be difficult at times, their patience and love shone through. The activities and functions are incredible, even though Dad was unable to partake, we were always included. Communication was excellent. We will be forever grateful to all the staff for all they have done for Dad and can highly recommend Middlesex Manor Care Home for your loved ones.

Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your generous words. We are so pleased to hear Middlesex Manor staff were so compassionate towards your father and yourselves as his family and that they always went above and beyond to include you and making sure the best care possible was being provided to him. Hopefully, you will go away from this feeling like he received the best possible care whilst staying at our home.

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Review from N J (Daughter-in-law of Resident) published on 2 August 2023 Submitted via Website
Overall Experience
My mother-in-law has been in the care home for a few years and we really appreciate all the hard work and dedication. The staff are very passionate about the care they provide the residents.
The team at Middlesex Manor are professional, caring, and above all very approachable.

Keep up the excellent standard.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your lovely review. It is always nice to hear words like “professional, caring and above all very approachable” being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from D S (Son of Resident) published on 24 July 2023 Submitted via Website
Overall Experience

My father has been a resident for some time now and has always been treated with dignity and respect by all members of staff who have day to day interaction with him. The activities that the home provides are good. The staff are very good at keeping me up to date with regards to care plan adjustments and I feel that my father is getting very good care at Middlesex Manor.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your father in our care and it is always nice to hear words like “dignity” and “respect” being used to describe our care. Please let us know if there is anything we can do to make his stay as comfortable as possible and we look forward to seeing you again soon.

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Review from Abi R (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

Outstanding care and kindness. Always encouraging my father to walk after his stroke. Can certainly praise everyone. Thank you.

Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and that your Father is benefitting from the care that we provide. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.

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Review from Rupert R (Son of Resident) published on 25 April 2023 Submitted via Website
Overall Experience

From my first visit to assess the suitability for my mother I found the staff to be extremely helpful and polite, the place was very clean and had great facilities and having subsequently met the management team I have rated them accordingly

Reply from Rebecca Kellegher, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your lovely review. We are pleased to hear you have found the staff to be extremely helpful and polite and that you are pleased with the management. If there is anything else we can do to make your loved ones stay as comfortable as possible, please do let us know.

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Review from Jo S (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
My dad has been in Middlesex Manor Care Home for just over a year and I honestly cannot praise the standard of care he has been receiving enough.
The staff are all absolutely amazing! I am kept informed of any issues immediately and they are always available to talk to me about dad.
They genuinely do care about my dad and for that I am truly grateful!

Thank you to the entire team at Middlesex Manor.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear words like “absolutely amazing" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Middlesex Manor Care Home for your dad's stay.

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Review from C H (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience
As soon as she arrived at Middlesex Manor Care Home my mother was comfortable and felt cared for.
Every member of staff was welcoming and friendly and treated her with dignity and respect. As family we were included in that welcome and were encouraged to come in as often as we wanted.
I felt that the staff got to know my mother very quickly and were genuinely interested in her life and work.

The administrative side was explained well so we understood all costs.

Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your lovely review. We are very pleased to hear the staff at Middlesex Manor did everything they could to make the transition into care as smooth as possible for both yourselves and your Mum. We are glad the staff have provided such an attentive and well-rounded experience for you all as a family and hope it continues that way too.

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Review from Ian C (Son of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

Very good.

Reply from Grace Langfield, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your feedback, please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.

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Review from Rico J (Son of Resident) published on 16 January 2023 Submitted via Website
Overall Experience

My mum stayed for a two week respite period. The attention and care given were excellent. It gave me peace of mind that my mum was receiving the best care. The staff went above and beyond. They are very professional. My mum was really happy during her stay.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Middlesex Manor Care Home for your stay.

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Review from M S (Wife of Resident) published on 4 November 2022 Submitted via Postal Card
Overall Experience

I am very happy that you have such a beautiful team who look after the patients with warm hearts. Very caring and we are pleased, I feel very grateful for the good work they do.

Reply from Rebecca Kellegher, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave us your lovely review. We are so happy to hear how pleased you are with the care at Middlesex Manor, we will certainly pass on your kind words to the management team.

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Review from Karolina P (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card
Overall Experience
Very welcoming, patient staff. Family-like atmosphere.

We are confident our dad felt at home here.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Dad in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.

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Review from Ivor A (Son of Resident) published on 12 October 2022 Submitted via Website
Overall Experience

Care home are doing their best. They keep me in the loop with all the information and any accidents, they inform me. I am not sure my mum is getting enough activities and it would be good if the home had a list to share with family to see what sort of activities our loved ones are doing. Also, I would appreciate not to involve my mum any religious activities (eg: Christmas, Hindu festivals etc) she has her own strong faith and this needs to be respected. This was addressed many times. Thanks for your support.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for your feedback. We are happy to hear that you are well-informed of your mum's health and progress. I have noted your concerns around the activities and religious events and passed this on to the management team. We can make sure that you have a copy of the activities schedule sent via...  

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Review from Jessica G (Daughter of Resident) published on 7 October 2022 Submitted via Website
Overall Experience

My mother has complex needs, yet she has been the most settled that she has been for a long time in Middlesex Manor, this is due to the fact that she is very well looked after by the exceptionally kind and approachable staff who work there. Nothing is too much trouble and they have gone above and beyond to accommodate her. I have found the communication to be very good and would highly recommend the home as a place of excellence.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for your lovely review. We are so happy to hear you describe our staff and the care they provide in this way. Thank you again for your recommendation.

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Review from J B (Nephew of Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience
During my visits over the past several months to the home, I have found the home's environment and staff to be both welcoming and caring overall.

Mostly, though I understand that staff are working under difficult circumstances presently, I am, from my observations, very appreciative and grateful to them for their attitude and care towards the residents.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.

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Review from Joy W (Respite Resident) published on 10 August 2022 Submitted via Website
Overall Experience
My mum suffers from dementia and has stayed at Middlesex Manor Care Home on several occasions for respite care. On each occasion, she is welcomed with a lot of warmth, like seeing a long-lost friend. She is always happy to stay. She is always clean and tidy whilst there.
There are a lot of activities for the residents and all are encouraged to take part.
The staff are very friendly and caring.
The rooms are spacious and clean.

I always feel confident leaving my mum at Middlesex Manor Care Home and would definitely recommend it to anyone wishing for their family member to reside there whether long-term or for respite.

Reply from Rebecca Kellegher, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking your time and leaving us your lovely review. It is so nice to hear such positive feedback and that your mum feels welcomed every time she returns for respite care at Middlesex Manor. We hope to continue providing your loved one with the best possible care.

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Review from Donna W (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

Our precious mum has spent two weeks here. I cannot begin to thank you enough for the care she has received every single day. The dedication, commitment and empathy shown by the staff on the first floor have been excellent. You have allowed us to have our special times together, giving us the privacy and freedom to sit out in the beautiful gardens and make some more happy memories. I leave here in the evening knowing my mum has had a good day, is in safe hands and is well cared for. We love our time with the activities coordinator, who has such great energy and enthusiasm and encourages residents and visitors to join along in daily physical exercises either standing or sitting. Thank you all so very, very much.

Reply from David Mclean, Customer Service Adviser at Middlesex Manor Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care, especially feeling this way as you leave for the day. Thank you, we really appreciate your feedback.

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Review from P D (Friend of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience
Very impressed, this is my first visit.
Helpful staff and very clean.

Would recommend to anybody.

Reply from Amanda Barnes, Customer Service Adviser at Middlesex Manor Care Home

We appreciate you taking the time to leave us your comments, It is lovely to hear that you have enjoyed your first visit with us. Thank you for your recommendation.

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Review from M T (Grandson of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

It was a lovely and sweet experience. The staff are kind and treat my grandma with love and care. Thank you.

Reply from Amanda Barnes, Customer Service Adviser at Middlesex Manor Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you have had a sweet experience and feel your grandma is looked after well. Thank you for trusting us to care for your grandma.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

Middlesex Manor is a purpose-built home, close to the heart of Wembley, warmly welcoming anyone over 45 in need of nursing or residential care, including those living with dementia.

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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