Middlesex Manor Care Home

119 Harrow Road, Wembley HA9 6DQ
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9.6 88 Reviews
  • Middlesex Manor Care Home, Wembley
Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require palliative care, Parkinson's care and young physically disabled care.

Accommodation features bright and comfortable living areas and bedrooms, designed with comfort and safety in mind. While most bedrooms have en-suite facilities and views of the gardens, all come with a 24 hour call system offering peace of mind. Residents are able to enjoy the large landscaped gardens as well as a greenhouse, herb garden, vegetable patch and tranquil sensory garden.

The chef works hard to reflect the residents’ tastes and preferences in their seasonal menus, making mealtimes an enjoyable part of the home’s day.

A dedicated activity coordinator ensures there are a range of fun and engaging activities available for all abilities such as regular film afternoons, book clubs and painting. Friends and family are encouraged to take part in regular events organised by the home.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Middlesex Manor Care Home.
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Care Provided by Middlesex Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1230 – £1230
  • Self-Funded Residential Dementia Care: £1230 – £1230
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1355 – £1355
  • RESPITE Self-Funded Residential Dementia Care: £1355 – £1355
  • RESPITE Self-Funded Nursing Care: £1650 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1650 – £1650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Middlesex Manor Care Home to find out the exact price for your requirements.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Agnieszka Smigiel ’la Touche (Interim General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)

Parking

  • On-site parking available.

Middlesex Manor Care Home Reviews (88)

9.6

Middlesex Manor Care Home has a Review Score of 9.6 (9.625) out of 10, based on 18 reviews in the last 2 years.
Over all time Middlesex Manor Care Home has 88 reviews.

Overall Experience
  • 67
  • 18
  • 2
  • 0
  • 1
Date Published
  • 88
  • 11
  • 13
  • 18
  • 70
Reviewer Connection to Middlesex Manor Care Home
  • 25
  • 18
  • 8
  • 6
  • 5
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 81-88
Review from Alan K (Son of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have attended Middlesex Manor care home on entertainment days and I must say how well the people are looked after with music and entertainment and what fantastic spreads with a variety of foods which are prepared for the care home patrons. You tend to hear in the media of only bad things in care homes
and I must say Middlesex Manor is a fantastic care home with so many caring staff. I am so happy my mum is well looked after by all at this home which is a credit to the care industry.
Reply from Emily Wilson, Customer Service Administrator at Middlesex Manor Care HomeThank you for your lovely review, we really appreciate your feedback. It's so lovely that you're able to recognise the hard work and efforts that the home put into their resident's time at the home. I am so pleased that you are happy with the care and support your mum is receiving. The Bupa Customer Care Team.
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Review from Marie C (Daughter of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident here for many, many years. It was his home where he was cared for with love, dignity, support and the very best of clinical care. In all the years he was here, he was very happy and content.
I am very grateful for all that the staff have done my dad, as I live in Ireland,
it gave me great solace and peace to know his care and well-being was so brilliant.
Reply from Emily Wilson, Customer Service Administrator at Middlesex Manor Care HomeThank you for your lovely feedback, we really appreciate it. I am so pleased that you are happy with the care and support your Father received at this home. The Bupa Customer Care Team.
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Review from Dinorah O (Daughter of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home, clean.
Excellent staff and carer.
Very hard working nurses.
Reply from Jayne Duck, Customer services administator at Middlesex Manor Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
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Review from C S (Son of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother receives at the Middlesex Manor Care Home. The staff are very good to my mother and always take the time to ensure she eats. My mother suffers from Dementia and seems to have forgotten the ability to eat. So she needed that one to one attention to get her to eat
which is quite challenging and the staff do a fantastic job in getting her to eat.
Mum has now settled in and is always quite cheerful when I visit.
Reply from Simone Berkeley, Customer Service Advisor at Middlesex Manor Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.
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Review from Brian K (Son of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very very happy at Middlesex Manor Care Home. All the staff are brilliant.
Reply from Simone Berkeley, Customer Service Advisor at Middlesex Manor Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.
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Review from Linda E (Daughter of Resident) published on 19 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family were very upset my mother had to go into care. However, her needs were too great for her to be cared for at home.
Middlesex Manor provides a very stable and caring environment for my mother. Care is taken with how she looked (she loves hats) and the staff are always very kind and considerate
to our family when we visit.
We are always informed of any health issues and really feel that my mother is in a safe and secure environment.
All the staff treat my mother with respect.
Reply from Emily Wilson, Customer Service Administrator at Middlesex Manor Care HomeThank you for your lovely review, we appreciate your feedback. I am so pleased to hear about your positive experiences with our home and that you are happy with the care they are providing for your mother. I will share your kind comments with the home’s manager. The Bupa Customer Care Team.
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Review from B M (Brother-in-law of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-organised care home that pays very careful attention to detail.
My sister in law is very happy to be with you, following a major stroke in 2016.
The staff are courteous and very helpful.
Reply from Emily Wilson, Customer Service Administrator at Middlesex Manor Care HomeThank you for sharing your kind comments with us, we really appreciate it. We will pass on your feedback to the home's manager. The Bupa Customer Care Team
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Review from Anna M (Niece of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
What really made me chose this home for my aunt is the people that work here, I had been looking at local homes to move my aunt to as she lived far away from me. When I came to view the home every single person I came across smiled and they spoke to me, by people making an effort to stop and speak to
me, it gave me a good impression that my aunt was going to be well looked after. It was a nice atmosphere, I got the sense that they were friendly. When I shared this with another relative they right away agreed with me and said that it was the right place. My aunt has been here two years now and she is happy. She likes taking pride in her appearance and has always done so and they have supported her here to continue with that, this makes her happy.
Reply from Emily Wilson, Customer Service Administrator at Middlesex Manor Care HomeThank you so much for your lovely review! We are so happy to hear that your Aunt is enjoying her visit, and that you are your relatives were so pleased with our staff. We really appreciate your review. We will feedback your comments to the home manager. The Bupa Customer Care Team
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Current Review Score: 9.6 (9.625)

Overview of Review Score

The Review Score of 9.6 (9.625) out of 10 for Middlesex Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Middlesex Manor Care Home is calculated as follows: ( (146 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 212 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Middlesex Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Mar 2026

Middlesex Manor is a purpose-built home, close to the heart of Wembley, warmly welcoming anyone over 45 in need of nursing or residential care, including those living with dementia.

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Awards / Recognitions (8)

Meet the Team (0)

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