Search...

Middlesex Manor Care Home

119 Harrow Road, Wembley, London HA9 6DQ
Bupa Care Homes Logo
Jobs
Middlesex Manor Care Home logo
I believe he is receiving high-quality care both physically and emotionally.M K(Daughter-in-law of Resident/Service User)
Middlesex Manor Care Home, Wembley
He enjoyed the service, facilities, food and staff.Inderjit G(Wife of Resident/Service User)
Middlesex Manor Care Home, Wembley
The overall standard of the care she receives is excellent.D R(Son of Resident/Service User)
Middlesex Manor Care Home, Wembley

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and convalescence care. Care is also offered to those who require palliative care, Parkinson's care and young physically disabled care.

Accommodation features bright and comfortable living areas and bedrooms, designed with comfort and safety in mind. While most bedrooms have en-suite facilities...  

Care Provided by Middlesex Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,280From £1,410
Residential Dementia CareFrom £1,280From £1,410
Nursing CareFrom £1,500From £1,650
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Middlesex Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Agnieszka Smigiel ’la Touche (Interim General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)

Parking

  • On-site parking available.

Middlesex Manor Care Home Reviews (89)

Submit a Review
9.6

Middlesex Manor Care Home has a Review Score of 9.6 (9.567) out of 10, based on 17 reviews in the last 2 years. Over all time Middlesex Manor Care Home has 89 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Middlesex Manor Care Home
Loading...
Showing 89 reviews matching selected criteria
Review from R D (Niece of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

The home is very clean and the staff very caring.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for your review. We hope to continue providing your loved one with the best possible care.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Denise G (Sister of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

It is a lovely care home, full of lovely, kind, caring and extremely helpful staff. They are always polite and do their utmost to ensure their patients are comfortable and happy. My sister is very happy at Middlesex Manor and would be extremely upset if she had to go elsewhere. I am so glad that she is happy and comfortable.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for sharing your lovely feedback with us, we really appreciate your kind words. We are so pleased that your sister is happy in our care. Please let us know if there is anything else we can do for you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann D (Daughter of Resident) published on 19 March 2021 Submitted via Website
Overall Experience

Staff at Middlesex Manor are very caring and kind to residents and their family members. During these hard times with Covid 19, we as a family had full trust in the staff and management that they were and are caring for our mother, keeping her safe from the virus. They updated us whenever they needed to and also answered our questions totally openly. Their video calls have been a lifeline during this past year to be able to see our mother. This week they introduced in-person visits which is wonderful to be able to see my mother again. Very pleased to see they are following all the government guidelines before, during and after visiting.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your kind words regarding our care home, Middlesex Manor. It has been a very difficult year but we tried to keep all families in touch with their loved ones in any way we could, and we are so pleased that we can now offer face to face visits. If there is anything else we can do for your mother do let us know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul F (Next of Kin) published on 8 March 2021 Submitted via Website
Overall Experience

Friendly, patient and helpful staff. The home is comfortable, and the staff are welcoming. My relative is content and his needs have been met. The staff go out of their way to make the stay more comfortable.

Reply from Melanie Cope, Customer Service Adviser at Middlesex Manor Care Home

Thank you so much for taking your time to leave us such a lovely review - we are so happy to hear our staff are going above and beyond to make stays more comfortable! If there is anything further we can assist you with, please do not hesitate to contact us!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Luz S (Resident / Service User) published on 18 February 2021 Submitted via Postal Card
Overall Experience
Caring, lovely staff.

Activities are good involving and coordinating events and parties up to date.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for your lovely review, we really appreciate hearing your kind feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Son of Resident) published on 12 October 2020 Submitted via Postal Card
Overall Experience

I am very happy in the way that my mother is being cared for at Middlesex Manor Care Home. At this current time, it is very difficult for care homes to look after it's residents, but the staff get my greatest admiration for what they are doing in keeping the residents safe.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Middlesex Manor Care Home

We really appreciate receiving your feedback, thank you so much for your lovely comments. We are so pleased you can feel at ease with your Mother in our care. Thank you for trusting us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary W (Friend of Resident) published on 22 September 2020 Submitted via Postal Card
Overall Experience

I find this home very good. The staff are very friendly, the place is very clean and the food is good. The staff are very caring. My friend is very happy here.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Middlesex Manor Care Home

Thank you for your kind words. We really appreciate you taking the time to leave us such lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jawaid A (Son of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience

My mother has resided here for over a year and a half, and I have noticed a remarkable change in her appearance, manner, well-being and dignity. I can only attribute this to the excellent care that she has received at this home from home! I cannot thank the one and all for such a wonderful collection of caring souls. Too often you hear negative comments, but not positive ones, which I am sure are many!

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Middlesex Manor Care Home

We are very happy to hear you can feel at ease with your Mother in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adrian C (Grandson of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience
Very well run, nice and friendly staff.
Easy to find and good parking.

Nice garden to visit my grandmother.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Middlesex Manor Care Home

We really appreciate you taking the time to leave us your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from R T (Resident / Service User) published on 4 September 2020 Submitted via Postal Card
Overall Experience

I like the comfort. All the staff ground floor and will miss every bit of it if I leave.

Reply from Stephen Rondel, Customer Adviser at Middlesex Manor Care Home

Thank you for such kind words; we are glad you are enjoying your stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deven S (Brother of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

When all the qualities are excellent I presume care/support should also be excellent. However, my sister appears to be missing her meal due to either she is asleep during the day time and missing her meals or caregivers (not all) are unable to spend sufficient time to feed my sister, due to heavy workload.

Reply from Greta Narbutaityte, Customer Adviser at Middlesex Manor Care Home

Thank you for your feedback. Our resident’s health and well being is an absolute priority, so we will certainly pass your comments on to the manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L B (Daughter of Resident) published on 2 July 2019 Submitted via Postal Card
Overall Experience

Middlesex Manor Care Home is a lovely home. It is always kept clean, staff are friendly, professional and approachable. The staff look after my mother very well and the other residents look happy and well cared for. I am always kept informed about changes in my mother's health. Thank you to all the staff in helping to make my Mum's stay a pleasant one.

Reply from Greta Narbutaityte, Customer Adviser at Middlesex Manor Care Home

Thank you for trusting us with your mothers care. We are very happy to hear you can feel at ease with her in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M K (Daughter-in-law of Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience

My mother in law is now probably nearing the end of her life and is totally dependent. I believe she has always been treated with great kindness at Middlesex Manor because she has always been relaxed, comfortable and affectionate with the staff, which would not be the case if she was fearful or anxious with them due to any unkindness from them. Now she is less communicative but this touching relationship is still evident. I have also seen the staff take great care, encouraging her to eat. I believe he is receiving high-quality care both physically and emotionally. This has been a huge relief to the whole family.

Reply from Josephine Gaupholm, Customer Adviser at Middlesex Manor Care Home

Thank you for your review of Middlesex Manor Care Home. We are pleased to hear that your mother-in-law is relaxed and comfortable at the home due to the kindness she has been shown by the staff. We will share your comments with the home manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Son of Resident) published on 19 October 2018 Submitted via Postal Card
Overall Experience
My mother has been in this care home for just over two years.

The overall standard of the care she receives is excellent.

Reply from Josephine Gaupholm, Customer Adviser at Middlesex Manor Care Home

Thank you for your review of Middlesex Manor Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the excellent standard of care. We will share your comments with the home's manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amjad K (Son of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

I am most pleased to say that the unit manager and nurse are well competent, skilled and knowledgeable in caring for my mum's wellbeing. I have noted they specifically come to my mum's aid when needed.

Reply from Josephine Gaupholm, Customer Adviser at Middlesex Manor Care Home

Thank you for your review of Middlesex Manor Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the unit manager and nurse. We will share your comments with the home's manager. The Bupa Customer care team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Son of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

Very good care for my mother and auntie for 6 weeks respite care. Very pleased with everything: staff, care, cleanliness, rooms, management etc. Thank you.

Reply from Josephine Gaupholm, Customer Adviser at Middlesex Manor Care Home

Thank you for your review of Middlesex Manor Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the care your mum and auntie have received while staying there. We will share your comments with the home's manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P T (Niece of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

During the 4 weeks my uncle resided at Middlesex Manor, he was treated with kindness and respect. I found the staff friendly, efficient and very helpful. Nothing was too much trouble for them both in person or on the telephone.

Reply from Natalie Krisman, Customer Service Adviser at Middlesex Manor Care Home

Thank you for your review. I am pleased to hear that your uncle was well looked after and that you were supported by our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trudi M (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience
Very friendly place to be in, very welcoming.

Staff are so friendly. My mother loves it here. I recommend it to a lot of people who need care and looking after.

Reply from Jayne Duck, Customer Services Administrator at Middlesex Manor Care Home

Thank you for your review and kind words. I'm so glad to hear that your mother is happy in our care and hope that she is enjoying the different activities on offer.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Inderjit G (Wife of Resident) published on 5 October 2017 Submitted via Postal Card
Overall Experience

He enjoyed staying there. He enjoyed the service, facilities, food and staff. I will recommend to my friends and family too and will see him go there again in the future.

Reply from Jayne Duck, Customer Services Administrator at Middlesex Manor Care Home

Thank you for your review. I'm so glad that your husband enjoyed his stay with us and hope that he comes for some respite again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Indeijt G (Mother of Resident) published on 3 October 2017 Submitted via Postal Card
Overall Experience

He enjoyed staying there and enjoyed the service, facilities, food and staff. I will recommend to my friends and family too and look forward to seeing my son go there again in the future.

Reply from Jayne Duck, Customer Services Administrator at Middlesex Manor Care Home

Thank you for your review. I'm so glad that your son enjoyed his stay with us and hope that he comes and stays with us again for some respite care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

Middlesex Manor is a purpose-built home, close to the heart of Wembley, warmly welcoming anyone over 45 in need of nursing or residential care, including those living with dementia.

News (0) & Events (0)

News

There are no news items for Middlesex Manor Care Home.

Upcoming Events

There are no upcoming events for Middlesex Manor Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Middlesex Manor Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Middlesex Manor Care Home to verify any information. View our terms and conditions. Middlesex Manor Care Home has an Enhanced Service -more info.