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The Highgate Care Home

12 Hornsey Lane, Highgate, London N6 5LX
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I feel as a relative I am able to pop in and visit whenever I canTheresa F(Daughter of Resident/Service User)
The Highgate Care Home, London
Excellent home my sister in-law has been in bupa care home for 11 years and I highly recommend it.Orcun K(Sister-in-law of Resident/Service User)
The Highgate Care Home, London
Thanks to great care shown by all staff, I regained health and can now manage at home.Catherine D(Respite Resident/Service User)
The Highgate Care Home, London

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), respite and palliative care plans are also available, advanced bookings for short stay accepted. Same day assessments and admissions can be accommodated.

Situated within large landscaped gardens in the picturesque village of Highgate, the home features tastefully decorated interiors. Accommodation includes bright and...  

Care Provided by The Highgate Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450£1,595 - £1,595
Nursing CareFrom £1,600From £1,760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact The Highgate Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Octavian Stanciu(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (55)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is in a smart neighbourhood close to Highgate’s shops and restaurants. Within easy reach are Waterlow Park, the Emirates Stadium and Hampstead Heath. Kenwood House, a beautiful stately home, is just a mile away.

Parking

  • On-site parking available.

The Highgate Care Home Reviews (68)

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9.6

The Highgate Care Home has a Review Score of 9.6 (9.620) out of 10, based on 13 reviews in the last 2 years. Over all time The Highgate Care Home has 68 reviews.

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Review from S N (Daughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
Thank you so much for your care towards my father.

Your dedication, and support is deeply valued and appreciated. I appreciate you all for all that you do. Special thank you to home manager.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you so much for your kind words, they truly mean a lot to our whole team at The Highgate.

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Review from Tom F (Brother of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
My sister spent 4 years in Highgate Care Home, and always had excellent care.
The care was personalised to her needs and wants, and the staff showed great patience and kindness in addressing all the issues that she raised.
When she stopped eating and taking her medicine the staff continued to support her to live, and die, the way that she had chosen.

It really gave her the agency that she wanted.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Dear Tom, Thank you very much for taking the time to share your wonderful feedback about The Highgate Care Home. Your kind comments will be shared with our team.

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Review from ALI GUL O (Friend of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
My friends father is staying in this care home

The service is excellent

Staff are very friendly and carer are well trained and specially manager is maintaining the home very well and my friends father

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for taking the time to share your positive feedback about The Highgate Care Home. We are delighted to hear that your experience with our service has been so positive. Your kind comments will be shared with our team.

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Review from T d (Friend of Resident) published on 31 March 2026 Submitted via Website
Overall Experience

Idil always gives us a warm and friendly welcome. Her huge smile and compassionate nature are easy to see as she greets everyone. Nothing is too much trouble. Our friend/resident has lovely things to say about her always. Reception is warm and spotlessly clean. A special mention for Octavian who goes above and beyond. No task too big or small. No request ignored. Thank you guys for making us feel special. Coffee better than a major coffee chain.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Highgate Care Home

Thank you for your lovely review. It is lovely to hear the way you describe our staff, we will certainly pass your comments on to the whole team. Thank you again for your kind words.

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Review from Hasan N (Resident / Service User) published on 30 March 2026 Submitted via Postal Card
Overall Experience

This home is good. The staff are good.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home
Dear Hasan, thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you feel supported and well cared for here at The Highgate.

Our team works hard to create a comfortable, safe and welcoming environment for all our...  

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Review from Charlotte S (Resident / Service User) published on 14 January 2026 Submitted via Postal Card
Overall Experience

They are very nice + helpful.

Reply from Fran Donno, Customer Service Adviser at The Highgate Care Home

We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your experience and it is wonderful to hear that you have settled in comfortably with us. Please don't hesitate to reach out if there's anything more we can do.

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Review from D K (Daughter of Resident) published on 3 December 2025 Submitted via Website
Overall Experience
The carers and the cleaners are brilliant at Highgate care home, so friendly and always happy to help if you have any questions. They change the nurses all the time which they never used to do.
You used to have the same nurses all the time which was so much better for relatives and patients, you knew them by name but now there are so many different nurses you are not sure what there name is.

They used to have a system which you could log into to check on how my father was doing or what medication he had taken, which they got rid of, but it was such a good thing to have and need to bring it back.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you for leaving us such a positive review. Please rest assured that the new system will be shared with you shortly. See you during your visits. Stay well and safe.

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Review from Orcun K (Sister-in-law of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

Excellent home my sister in-law has been in bupa care home for 11 years and I highly recommend it. The activities manager is brilliant and deserves a special mention. The range and extent of activities and the thought and care that goes into them is what makes this home better than many others in our opinion and many thanks to all the nurses and staff who have looked after my sister-in-law.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you so much for taking the time to leave us a review. It has been our privilege to care for your sister over the past 11 years, and we're truly grateful for the trust you placed in us. We hope she is settling in well and enjoying being closer to her family.

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Review from J J (Resident / Service User) published on 4 July 2025 Submitted via Postal Card
Overall Experience

I came to the Highgate Care Home from the hospital after a very bad fall in which I broke my right femur. At that point, I couldn't walk at all. Now I can walk well, both with a frame and a stick - the latter is especially important to recovery and achieved after 2 hours weekly with a physiotherapist, especially on stairs.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you for taking the time to leave us your kind words. It is wonderful to hear that you feel so relieved and at ease in our care. I can see you're making great progress. We admire your strength and determination. Keep going, you're doing an amazing job.

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Review from Catherine D (Respite Resident) published on 1 July 2025 Submitted via Website
Overall Experience

I spent three weeks at The Highgate and was very dependent on arrival. Thanks to great care shown by all staff, I regained health and can now manage at home. I was fortunate at having a single room and a lovely garden to look at.

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Review from Theresa F (Daughter of Resident) published on 16 June 2025 Submitted via Website
Overall Experience
My mum enjoys the various afternoon group sessions
The staff are caring towards her and listen to my concerns
I feel as a relative I am able to pop in and visit whenever I can

Am looking forward to spending some time with mum in the new garden

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you for you kind words, it is always nice to hear from family members feeling like their loved one is cared for and looked after. The garden is nearly ready, and we're looking forward to welcoming you to enjoy it with us.

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Review from N B (Son of Resident) published on 13 February 2025 Submitted via Website
Overall Experience

My father has been in The Highgate for 10 months. He has been welcomed into The Highgate family and has received exemplary care. A stable team of carers and nurses means they have got to know my father well and have been able to adapt their care as he has become more frail. This personalised care is the mark of The Highgate. Communication between the home and our family has been excellent. Regular GP visits to the home make both regular and one-off medical interventions very straightforward. I am relieved that my father is in such safe hands.

Reply from Fran Donno, Customer Service Adviser at The Highgate Care Home

Thank you for taking the time to leave us your kind words. It is wonderful to hear that you feel so relieved and at ease with your Father in our care. We are pleased to hear that the communication between yourself and The Highgate has been brilliant and that your Father is in safe hands. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.

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Review from S N (Daughter of Resident) published on 4 February 2025 Submitted via Website
Overall Experience

The Highgate Nursing Home is run by an amazing team of managers (including the area manager), carers and staff (especially the night carers and night nurses). The managers are working so hard to make sure everyone is safe here. Staff are supportive and approachable. The atmosphere is professional and calm and the carers are great and they are lovely carers. The new activity manager has joined the team and has already started lots of good work for the residents. Nurses all caring. Also special thanks to the staff for making sure the home is safe all the time. Really appreciate it. Due to confidentially, I could not include names, but if I could I would mention lots of names here.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Dear S, thank you so much for your kind words and positive review! We truly appreciate your support and are thrilled to hear you had a great experience. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

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Review from N H (Great-granddaughter of Resident) published on 14 June 2024 Submitted via Website
Overall Experience

My family and I want to tell everyone at Highgate Care Home how much we appreciate your support and kindness. Everyone provides excellent care and treats my grandmother with compassion. We want to thank everyone so much.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for your wonderful feedback. It is a pleasure to have your grandmother with us and she is now part of the Highgate family. Also, your efforts to visit her are remarkable. I would like to thank you and your family for all the support given to Highgate's staff during your visits. I'm looking forward to seeing you again. Best wishes.

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Review from J L (Brother of Resident) published on 2 May 2024 Submitted via Website
Overall Experience

The staff at the Highgate Care Home should be very proud of themselves and the service they provide. They are professional, compassionate, understanding and welcoming, they make you feel like you are part of the team/family that works there. For the whole time, my brother was at the home he was treated with dignity and compassion and there was a sense of real care with the staff taking a keen interest in knowing the people they were looking after. The staff kept us informed on my brother's care plan and advised us at all times of changes, we always knew what was happening. I can honestly say that I have never met such a caring group of people who conducted themselves with such professionalism and compassion and I can't thank them enough, what a team.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for your wonderful feedback. It was a pleasure to have your brother with us. Also, your efforts to visit him were remarkable. I would like to thank you and your lovely family and friends for all the support given to Highgate's staff during your visits. Stay well and safe.

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Review from Timothy B (Son of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

My father had been struggling to live at home and he had several falls and ended up in hospital for 3 months. He was unable to return home as he needed 24-hour supervision and nursing care. Since being at The Highgate Care Home I have seen a remarkable improvement in his well-being and his anxiety has greatly reduced. In my conversations with my father, he often tells me how much the care staff have helped him and shown him nothing but kindness. I would like to thank the manager and his team for all their understanding and empathy in caring for my father.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Dear Timothy, thank you very much for your wonderful feedback. It is a pleasure to have your father with us. Also, your efforts to visit him are remarkable. I would like to thank you and your family for all the support given to Highgate's staff during your visits. I'm looking forward to seeing you again at The Highgate. Stay well and safe.

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Review from M D (Son of Resident) published on 23 April 2024 Submitted via Website
Overall Experience

Fantastic staff, lovely building and location make the best of a bad situation. I feel that my mother is well looked after here and can relax knowing that we’re all doing the best we can for her. Thank you.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for your amazing feedback. It is a pleasure to have your mother with us. Also, your efforts to visit her are remarkable. I would like to thank you and your family for all the support given to Highgate's staff during your visits. I'm looking forward to seeing you again at The Highgate. Stay well and safe.

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Review from Nick C (Brother of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

I am so pleased to say that the experience we had at The Highgate Care Home was wholly positive. We did appreciate the staff's kindness, competence and caring attitude. The management and the administrative staff were equally helpful and punctual in responding to our bureaucratic needs. The overall ambience of the institution is welcoming and warm, making a resident feel at home. Keep it up!

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for your amazing feedback. It is a pleasure to have your sister with us. Also, your efforts to visit her are remarkable. I would like to thank you and your lovely family and friends for all the support given to Highgate's staff during your visits. I'm looking forward to seeing you again at The Highgate. Stay well and safe.

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Review from K K (Daughter of Resident) published on 27 November 2023 Submitted via Website
Overall Experience

The home went over and above for our mum's 90th birthday party. Made her a cake. Decorated the room and printed and laminated a photo of mum and her 3 daughters for our mum. In general day to day, the staff are amazing.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you for your kind words. We hope The Highgate Care Home did everything possible to have a wonderful birthday party. We hope to continue providing your loved one with the best possible care. Thank you for your continuous support. Stay well and safe.

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Review from J C (Respite Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

Very very good. My experience has been absolutely wonderful, the managers and staff were very helpful, cheerful and happy and made my stay absolutely wonderful. I will be very sorry when I leave. I highly recommend this home to everyone it's a very high standard.

Reply from Octavian Stanciu, Home Manager at The Highgate Care Home

Thank you very much for taking the time to share your experience with us. It was a pleasure to have you in our care. I would like to thank you personally for all your continuous support given to Highgate's staff during your stay. We hope to see you again soon. Stay well and safe.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 25 July 2026

Set on a lovely residential street in Highgate Village, The Highgate offers a warm welcome to those in need of nursing or residential care, for both short and long stays.

News (44) & Events (1)

News
  • 25 Jul 2026

    Today we enjoyed a wonderful room-to-room performance from Morris, who entertained our residents with his guitar playing and incredible singing talent. One of the most amazing things about Morris is...

  • 25 Jul 2026

    Our residents enjoyed a relaxing Movie Afternoon in the lounge, where they watched Hopscotch, a classic comedy film that was chosen as this week’s movie suggestion. ?? Everyone settled in...

  • 25 Jul 2026

    ?? He Did It! ?? We are absolutely delighted to share that our Home Manager, Octavian, has successfully completed the Trek26 Cotswolds 13-mile challenge in support of Alzheimer’s Society! ????...

Upcoming Events

Awards / Recognitions (23)

Accreditations

There are no accreditations posted yet for The Highgate Care Home.

Meet the Team (11)

Octavian Stanciu
Octavian StanciuJob Title:Home ManagerJoined: 2023

I worked in the healthcare sector since January 2015 after completing my university degree in nursing having various roles. As a Registered Nurse and Home Manager, I am committed to delivering the very highest standard of care to all my residents, alongside my highly qualified team at The Highgate.

In 2020 I completed my Level 5 Diploma in Leadership and Management. I am looking forward to the opportunity of meeting new people in an environment which is familiar to me, and to make a positive impact and difference to those residents, staff and relatives who I come in contact with.

Matteo Manuguerra
Matteo ManuguerraJob Title:Clinical Deputy ManagerJoined: 2024

Matteo joined Bupa in 2024 as a Registered Nurse and quickly became a valued member of the team. Thanks to his dedication, professionalism, and commitment to providing high-quality care, he was promoted to Clinical Deputy Manager in September 2025.

With extensive experience working in care homes, Matteo brings a wealth of knowledge and a compassionate approach to his role. He is passionate about supporting both residents and staff, always taking the time to listen, offer guidance, and ensure that the highest standards of care are maintained.

Matteo is well known for his positive attitude and willingness to help others. He works closely with the care team to create a safe, supportive, and comfortable environment where residents feel respected, valued, and truly at home.

Eilin Ntizon
Eilin NtizonJob Title:Head of HousekeepingJoined: 2022

Hello, my name is Eilin. I am the Head of Housekeeping and I love being part of the team at The Highgate. I joined Bupa in May 2022 as a Senior Housepeeker. My aim is to make everyone happy within our community at The Highgate. I am so lucky to have such an amazing team that works hard every single day to provide the best service possible to everyone at

Fatima Majid
Fatima MajidJob Title:Head ChefJoined: 2022

I started working at The Highgate as part of the kitchen team in May 2022. I really enjoy working in the kitchen and have learnt so much. We really do provide outstanding quality food and we meet with residents regularly to ensure our menu reflects their favourite foods with a delicious nutritious varied menu.

I look forward to meeting you soon.

Simona Vanni
Simona VanniJob Title:Financial AdministratorJoined: 2021

Hi, my name is Simona and I’m the Financial Administrator at The Highgate Care Home.

I joined Bupa and the healthcare sector in 2021 after my Psychology Master's Degree and Level 3 Diploma in HR.

Started at The Highgate as Admin/Receptionist and was promoted to Financial Administrator in April 2024.

I have experience in providing excellent customer service and the ability to build strong relationships with our residents and their families.

My caring attitude underpins everything I do, to make a real difference to people’s lives.

Idil Jaamac
Idil JaamacJob Title:Finance AdministratorJoined: 2024

A polite, friendly and extremely capable receptionist, with a passion for delivering excellent front-of-house support to colleagues, residents and visitors. I have excellent communication and listening skills, face-to-face and over the phone. With many years of experience working as a receptionist within the care home sector, I take great pride in my work here at the Highgate and in building a rapport with visitors. Looking forward to welcoming you.

Idil is currently covering Simona's maternity leave as a Finance Administrator

Supty Rani Saha Saha
Supty Rani Saha SahaJob Title:ReceptionistJoined: 2024

A welcoming and organised Receptionist and Administrator, providing day-to-day front-of-house and administrative support within the home. With a calm manner, strong organisational skills, and a people-focused approach, I enjoy supporting the smooth running of reception while assisting residents, families, colleagues, and visitors. I really value being part of the team at The Highgate and take pleasure in helping everyone feel welcomed, supported, and at ease from the moment they arrive.

Louis Passaniti
Louis PassanitiJob Title:Activities CoordinatorJoined: 2026

An aspiring music therapist, I have delivered creative workshops in care homes, youth clubs, and community centres, using music and art to inspire engagement and connection.

I now dedicate my work to The Highgate, supporting the well-being of residents, designing activities that blend creativity, social interaction, and personal growth.

I am passionate about creating inclusive and stimulating environments where individuals feel heard, rebuild confidence and enjoy meaningful social experiences.

Nadira Sharif
Nadira SharifJob Title:Activities CoordinatorJoined: 2025
Hi my name is Nadira, the Activity Coordinator at Highgate Care Home.

I’m passionate about making a positive difference in the lives of the residents by creating an uplifting and inclusive environment. I enjoy getting to know each individual and finding ways to make their day more better and enjoyable. My aim is to support their wellbeing and help Residents feel happy, engaged, and valued as part of our community.

Patrick Leslie
Patrick LeslieJob Title:Maintenance OperativeJoined: 2001

Patrick began his journey at The Highgate Care Home in 2001 and has been a valued member of the team ever since. Over the years, Patrick has built strong relationships with residents, families, and colleagues through his dedication, reliability, and hands-on support across the home.

In 2026, Patrick was promoted to the role of Maintenance Operative, recognising his long-standing commitment, practical expertise, and willingness to always go the extra mile. His knowledge of the home and passion for creating a safe, comfortable environment make him an important part of the team.

Patrick takes pride in ensuring the home is well-maintained for everyone who lives and works there, and he looks forward to continuing to support the residents and staff in his new role.

Alina-Ramona Plescan
Alina-Ramona PlescanJob Title:Weekend ReceptionistJoined: 2026

Alina is an experienced and professional Receptionist who is committed to providing a warm, welcoming, and efficient service to residents, relatives, visitors, and colleagues. She is passionate about continuous learning and personal development and embraces new opportunities to enhance her skills and knowledge. Alina values integrity, kindness, and professionalism in all aspects of her work and takes pride in building positive relationships and contributing to a supportive and inclusive environment at The Highgate Care Home.

Frequently Asked Questions about The Highgate Care Home

What types of Care is The Highgate Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does The Highgate Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at The Highgate Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Highgate Care Home to the centre of London?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Highgate Care Home to verify any information. View our terms and conditions. The Highgate Care Home has an Enhanced Service -more info.