I feel as a relative I am able to pop in and visit whenever I canTheresa F(Daughter of Resident/Service User)
Excellent home my sister in-law has been in bupa care home for 11 years and I highly recommend it.Orcun K(Sister-in-law of Resident/Service User)
Thanks to great care shown by all staff, I regained health and can now manage at home.Catherine D(Respite Resident/Service User)
I feel as a relative I am able to pop in and visit whenever I canTheresa F(Daughter of Resident/Service User)
Excellent home my sister in-law has been in bupa care home for 11 years and I highly recommend it.Orcun K(Sister-in-law of Resident/Service User)
Thanks to great care shown by all staff, I regained health and can now manage at home.Catherine D(Respite Resident/Service User)
The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), respite and palliative care plans are also available, advanced bookings for short stay accepted. Same day assessments and admissions can be accommodated.
Situated within large landscaped gardens in the picturesque village of Highgate, the home features tastefully decorated interiors. Accommodation includes bright and...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Highgate Care Home for full pricing details and T&Cs.
Contact The Highgate Care Home to confirm what's included and get a personalised quote:
The Highgate Care Home has a Review Score of 9.7 (9.660) out of 10, based on 14 reviews in the last 2 years.
Over all time The Highgate Care Home has 69 reviews.
Very very good. My experience has been absolutely wonderful, the managers and staff were very helpful, cheerful and happy and made my stay absolutely wonderful. I will be very sorry when I leave. I highly recommend this home to everyone it's a very high standard.
Thank you very much for taking the time to share your experience with us. It was a pleasure to have you in our care. I would like to thank you personally for all your continuous support given to Highgate's staff during your stay. We hope to see you again soon. Stay well and safe.
My brother - a survivor of several strokes - has only been in Highgate for two weeks, and we can all already see a huge difference in his apparent state of mind and in how clean and presentable he invariably is. He looks much happier, and his engagement with the staff is very positive and promising. Everybody is very friendly and supportive, yet reassuringly strict with residents' care protocols. Recently, I have contacted them to arrange an upcoming birthday do and was blown away by the offer of an in-house birthday cake, decorations, crockery and glassware and generally the whole-hearted intention to do everything possible to make it a very special day for my brother. It means so much to have this kind of peace of mind.
Dear Paola, thank you very much for your wonderful feedback. It is a pleasure to have your brother with us. Also, your efforts to visit him are remarkable. I would like to thank you personally for all your continuous support given to Highgate's staff during your visits. I'm looking forward to seeing you again at The Highgate. Stay well and safe.
The staff themselves make a good team and create a friendly caring atmosphere.
Thank you for your positive review. It is a pleasure to have your mother in our care and she is part of our family. Here at The Highgate we always value open and honest communication. Stay well and safe.
I rang this morning to wish my daughter a happy birthday and was immediately offered a face to face call later in the day. Really appreciated the offer as we live so far away from the Highgate that visiting is not really practicable.
Thank you for your kind words. We hope The Highgate Care Home did everything possible to make the transition as easy as possible with you being so far away. We hope to continue providing your loved one with the best possible care and please let us know if you would ever like a face-to-face call please let us know.
She was very insensitive in my opinion and told me to cheer up. Something that I wouldn't tell anyone to do ever.
We are sorry for the loss of your father and having spoken to the nurses on shift, they are sorry that they made you feel this way however, they didn't mean for the disrespect and wanted you to know that they are here to support you.
This is an excellent care home. Very spacious and clean, beautiful gardens and overall a very pleasant ambience. My wife has received excellent care from the management, nurses and carers. We could not have hoped for better. I have not seen activities as my wife has not been able to participate, but they appear to be good. My wife is in the home with costs paid by NHS continuing healthcare, so I have no rating for value for money.
Thank you for your feedback. It is so nice to hear you say you could not have hoped for better care for your Wife. Please let us know if there is anything further we can do to make her stay as comfortable as possible.
Highgate is a safe secure environment. The staff are caring and kind. I look forward to the time when we get back to having an activity coordinator. The staff certainly care for my well-being and I certainly appreciate their dedication.
Thank you for your review. We are happy to hear that you find all our staff to be caring and kind and you feel well looked after.
My dad was a doctor and had a stroke about 5 years ago. He was not expected to live more than 3 months. Five years later and he has finally passed. Was not able to eat or ambulate, but had an excellent quality of life and the staff kept him in great shape all those years, thank you!
We really appreciate you taking the time to write this review. Please accept our condolences for your loss.
My husband needed urgent discharge from hospital, and The Highgate Care Home gave him a lovely home, a room with a view over gardens, and all the care he needed to recover from bed sores received in the hospital and have given him a pressure releasing mattress. Because he had suffered a severe stroke, he is fed through a peg direct into his stomach, all very professionally done by the nurses and carers. Thank you.
Thank you for your feedback. We are happy that your husband's circumstances are now improved. Thank you for choosing us to care for him.
I was so impressed by the quality of care. The staff were kind, warm, helpful, efficient and professional. It was a major component in my post-operative recovery. Thank you to all who were part of the team. The kitchens were very accommodating and I ate well, thank you. The night staff were always responsive in giving me pain medication. Thank you, I would be happy to stay again. There are always things that could be improved, some people came into my room without being introduced, but I managed. The cleaning in my room and bathroom was not every day, but I managed. The bed was not right for my hip pain, but I managed. The cupboards and drawers were stained, but I managed. I know how hard it is to maintain a property, so I am not complaining. Once again, thanks to all.
Thank you for taking the time to leave your review. We are glad to hear that your stay at The Highgate helped you recover after your operation. Thank you again for your feedback and for choosing us for your care.
Staff are very welcoming and helpful. Care is excellent and care home is very clean. Easy to get to by bus and all in all a very nice place with wonderful and caring staff.
Thank you for taking the time to leave your review, It is always nice to hear from friends feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
Disappointed that I can only see my wife once a week. Apart from that, it's OK.
Thank you for your feedback. We are currently following guidance from Public Health England to manage all our residents' visits, we must make this fair for all our residents and their families. Hopefully going forward we may be able to offer you more appointments. I will certainly pass your...
My friend has been with the Highgate care home now for 9 months. I go to see him every week and I must say, the team are wonderful, they work so hard and I’m glad my friend is in such a lovely place being cared for by such lovely people. Whatever the query or issue, they are always prompt and sorting it out.
Thank you for taking the time to leave your review. It is lovely to hear you feel that your friend is being well cared for at The Highgate and that the staff are "wonderful". Thank you again.
This is my second visit to The Highgate Care Home. It does not disappoint. Staff at all levels are welcoming, professional and caring. Food is of a higher standard than one could reasonably expect, with excellent choices each day. I have also been impressed by the dedication to provide social activities under the extreme conditions of a pandemic. Every day the tireless team arrange attractive events, some online, which residents clearly enjoy.
Thank you for trusting us with your care. Thank you for your kind words.
Mum had been very ill post-emergency surgery and needed 24-hour quality nursing care while she recovered. The care and attention she received at Highgate were excellent. They all took the time to understand and support her particular needs and made sure she had all the support, care and attention she needed, and kept us well informed during a very difficult time. Everyone has been so patient and sympathetic, as well as going out of their way to help us all. Most grateful.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
I have been a resident for 4-years; all staff come across professional and caring. The carers on the floor are very kind and look after me well. The food is generally good and appetising. My bell is usually answered within a good time frame.
Thank you so much for your kind words. We are so pleased that you're satisfied with the care you're provided at our home. Please let us know if there is anything more we can do to ensure your stay is as comfortable as possible.
The team at The Highgate Care Home are incredible at their job! They are extremely friendly and genuinely caring, which has been a great comfort to our family. Our Uncle is well taken care of, and on several occasions, they organised video calls during the Covid lockdown as we were not able to visit. So grateful to them!
Thank you for your feedback. We really appreciate you taking the time to leave us such lovely comments.
I find on every occasion that I have visited Highgate Care Home the staff have been most helpful, going out of their ways to make things easier for the visitors and the patients. The garden and the outlook from all angels is very ver pleasant, the surroundings are in an ideal place of Waterlow Park, and I would recommend that anyone staying in the care home will be very happy.
Thank you for your feedback; it's always nice to read such kind words.
I can confirm that the nursing home is looking after my sister very well, we are all as a family very grateful especially a time like this, they make sure we have a video call at least once a week thanks to the first-floor staff. Thanks again to all the staff.
It is always nice to hear such kind words being used to describe our care.
I have thoroughly enjoyed the picnic and BBQ in the garden and the outdoor music therapy group. I attend the exercise class and I’m sure with time and effort I will succeed in enjoying the results.
We really appreciate you taking the time to leave us such lovely and constructive comments.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Set on a lovely residential street in Highgate Village, The Highgate offers a warm welcome to those in need of nursing or residential care, for both short and long stays.
Today we enjoyed a wonderful room-to-room performance from Morris, who entertained our residents with his guitar playing and incredible singing talent. One of the most amazing things about Morris is...
Our residents enjoyed a relaxing Movie Afternoon in the lounge, where they watched Hopscotch, a classic comedy film that was chosen as this week’s movie suggestion. ?? Everyone settled in...
?? He Did It! ?? We are absolutely delighted to share that our Home Manager, Octavian, has successfully completed the Trek26 Cotswolds 13-mile challenge in support of Alzheimer’s Society! ????...
There are no upcoming events for The Highgate Care Home.
There are no accreditations posted yet for The Highgate Care Home.
I worked in the healthcare sector since January 2015 after completing my university degree in nursing having various roles. As a Registered Nurse and Home Manager, I am committed to delivering the very highest standard of care to all my residents, alongside my highly qualified team at The Highgate.
In 2020 I completed my Level 5 Diploma in Leadership and Management. I am looking forward to the opportunity of meeting new people in an environment which is familiar to me, and to make a positive impact and difference to those residents, staff and relatives who I come in contact with.
Matteo joined Bupa in 2024 as a Registered Nurse and quickly became a valued member of the team. Thanks to his dedication, professionalism, and commitment to providing high-quality care, he was promoted to Clinical Deputy Manager in September 2025.
With extensive experience working in care homes, Matteo brings a wealth of knowledge and a compassionate approach to his role. He is passionate about supporting both residents and staff, always taking the time to listen, offer guidance, and ensure that the highest standards of care are maintained.
Matteo is well known for his positive attitude and willingness to help others. He works closely with the care team to create a safe, supportive, and comfortable environment where residents feel respected, valued, and truly at home.
Hello, my name is Eilin. I am the Head of Housekeeping and I love being part of the team at The Highgate. I joined Bupa in May 2022 as a Senior Housepeeker. My aim is to make everyone happy within our community at The Highgate. I am so lucky to have such an amazing team that works hard every single day to provide the best service possible to everyone at
I started working at The Highgate as part of the kitchen team in May 2022. I really enjoy working in the kitchen and have learnt so much. We really do provide outstanding quality food and we meet with residents regularly to ensure our menu reflects their favourite foods with a delicious nutritious varied menu.
I look forward to meeting you soon.
Hi, my name is Simona and I’m the Financial Administrator at The Highgate Care Home.
I joined Bupa and the healthcare sector in 2021 after my Psychology Master's Degree and Level 3 Diploma in HR.
Started at The Highgate as Admin/Receptionist and was promoted to Financial Administrator in April 2024.
I have experience in providing excellent customer service and the ability to build strong relationships with our residents and their families.
My caring attitude underpins everything I do, to make a real difference to people’s lives.
A polite, friendly and extremely capable receptionist, with a passion for delivering excellent front-of-house support to colleagues, residents and visitors. I have excellent communication and listening skills, face-to-face and over the phone. With many years of experience working as a receptionist within the care home sector, I take great pride in my work here at the Highgate and in building a rapport with visitors. Looking forward to welcoming you.
Idil is currently covering Simona's maternity leave as a Finance Administrator
A welcoming and organised Receptionist and Administrator, providing day-to-day front-of-house and administrative support within the home. With a calm manner, strong organisational skills, and a people-focused approach, I enjoy supporting the smooth running of reception while assisting residents, families, colleagues, and visitors. I really value being part of the team at The Highgate and take pleasure in helping everyone feel welcomed, supported, and at ease from the moment they arrive.
An aspiring music therapist, I have delivered creative workshops in care homes, youth clubs, and community centres, using music and art to inspire engagement and connection.
I now dedicate my work to The Highgate, supporting the well-being of residents, designing activities that blend creativity, social interaction, and personal growth.
I am passionate about creating inclusive and stimulating environments where individuals feel heard, rebuild confidence and enjoy meaningful social experiences.
I’m passionate about making a positive difference in the lives of the residents by creating an uplifting and inclusive environment. I enjoy getting to know each individual and finding ways to make their day more better and enjoyable. My aim is to support their wellbeing and help Residents feel happy, engaged, and valued as part of our community.
Patrick began his journey at The Highgate Care Home in 2001 and has been a valued member of the team ever since. Over the years, Patrick has built strong relationships with residents, families, and colleagues through his dedication, reliability, and hands-on support across the home.
In 2026, Patrick was promoted to the role of Maintenance Operative, recognising his long-standing commitment, practical expertise, and willingness to always go the extra mile. His knowledge of the home and passion for creating a safe, comfortable environment make him an important part of the team.
Patrick takes pride in ensuring the home is well-maintained for everyone who lives and works there, and he looks forward to continuing to support the residents and staff in his new role.
Alina is an experienced and professional Receptionist who is committed to providing a warm, welcoming, and efficient service to residents, relatives, visitors, and colleagues. She is passionate about continuous learning and personal development and embraces new opportunities to enhance her skills and knowledge. Alina values integrity, kindness, and professionalism in all aspects of her work and takes pride in building positive relationships and contributing to a supportive and inclusive environment at The Highgate Care Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Highgate Care Home to verify any information. View our terms and conditions. The Highgate Care Home has an Enhanced Service -more info.