Search...

Lynton Hall Care Home

2 Lynton Road, New Malden, London KT3 5EE
Bupa Care Homes Logo
Jobs
Lynton Hall Care Home logo
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)
Lynton Hall Care Home, New Malden
the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden
The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.

A former convent, this home has been refurbished to provide spacious and homely...  

Care Provided by Lynton Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,165From £1,280
Nursing CareFrom £1,450From £1,595
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janet Musama(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (5)

Visiting

  • We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.

Parking

  • On-site parking available.

Lynton Hall Care Home Reviews (69)

Submit a Review
9.6

Lynton Hall Care Home has a Review Score of 9.6 (9.575) out of 10, based on 12 reviews in the last 2 years. Over all time Lynton Hall Care Home has 69 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lynton Hall Care Home
Loading...
Showing 69 reviews matching selected criteria
Review from Taha A (Son of Resident) published on 19 May 2026 Submitted via Postal Card
Overall Experience

Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and visitors. Big thank you to all, from the heart.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for taking the time to leave us your review. We are very happy to hear you describe our staff as friendly accommodating and understanding. We hope to continue providing your loved one with the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dennis P (Son of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Overall, fantastic care throughout the home, staff are very helpful.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

We really appreciate your feedback. Thank you again for choosing Lynton Hall for your loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anna S (Respite Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

I recently spent 2 weeks in Lynton following knee replacement surgery, and I can't praise it highly enough. From the moment I arrived, the staff demonstrated an exceptional approach toward the elderly, the vulnerable, and those in recovery. Every resident is treated with the utmost respect and dignity, even when they are unable to communicate verbally. Their patience and compassion are evident every single day. The dedication, warmth, and humanity shown by the entire team make this home stand out. It is a place where kindness is not just practised but deeply felt.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Lynton Hall Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. Hearing that our care has made a difference to you is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like you have received the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana B (Wife of Resident) published on 5 November 2025 Submitted via Postal Card
Overall Experience

My husband feels very safe here and that is what matters to me.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Sister-in-law of Resident) published on 22 October 2025 Submitted via Postal Card
Overall Experience
Very happy with Lynton Hall.
I find the staff very friendly and supportive.

I am very happy with the care given to my sister-in-law.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear words like "very friendly" and "supportive" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D E (Respite Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

Very kind and helpful staff. Managers and change nurses/sisters go out of their way to make you comfortable and feel safe. Enjoyed my time and home. Especially with two dedicated staff.

Reply from Lisa Henderson, Customer Care Advisor at Lynton Hall Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you felt comfortable and safe in our care. Thank you for choosing Lynton Hall Care Home for your stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from N C (Wife of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

My husband was totally blind and bedbound but was patiently cared for over the three-month stay. When he died the on-duty nurse was kind, calm and helpful. We were very fortunate to receive fast-track end-of-live continual care.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your kind words. We are saddened to hear about your loss. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Toni R (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
In November 2023 it was clear my mother (90) had reached the stage in her life where she needed full-time nursing and caring. At Lynton Hall Care Home she found this from the moment she arrived. I was quickly reassured that Mum was in excellent hands and being looked after. The nursing and caring given to my mum were exemplary. I was informed of any issues promptly.

My husband and I became part of the community on our regular visits. My mother found new friends, the staff became friends but always professional in their roles. My mum spent the last year of her life in a caring place, all her needs looked after to the very end, December 2024.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Son of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Since 5th August 2021, I have been a regular visitor to Lynton Hall. In all that time, the standard shave remained outstanding. In both the level of care administered and the warmth of welcome are invariably conveyed by the staff at all levels. A laudable mixture of professionalism and humanity. There are a wide variety of activities regularly on offer to the residents. Including summer and Christmas parties with special guests and musicians invited to provide high-quality entertainment and the setting provided for the Christmas day lunch is second to none, including an admirable food menu throughout the year. Lynton Hall provides top-class care. Highly recommended.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear words like "warmth" and "welcomed" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Brother of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

Perfect in every way. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your feedback. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Nora P (Friend of Resident) published on 18 December 2024 Submitted via Postal Card
Overall Experience

I visit my friend at different days/times. She is always clean and tidy, her room is also always clean and tidy. All the staff are friendly. I would certainly recommend Lynton Hall Care Home.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Friend of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

My friend has been at Hinton Hall for a number of years. During that time she has received the very best of care. We visit often and notice how clean and well-looked-after she is. My friend is in her mid-90s and bedridden so I am not in a position to comment on activities, although there is always a fun atmosphere during holidays and on celebration days. The staff are very helpful, friendly and we see the same staff all the time.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer G (Widow / Widower) published on 7 June 2024 Submitted via Website
Overall Experience

My husband had excellent care here for nearly two years. Wonderful staff. His room was lovely and all concerns were dealt with. I recommend Lynton Hall Care Home. All staff were approachable. When we first visited we had a lovely welcome and everything explained to us. We spoke to the manager and a resident.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear words such as "wonderful" and "excellent" being used to describe the care our staff provide. We will certainly pass your comments on to the manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience

Very friendly, polite and helpful staff. Very clean, hygienic, well-maintained environment. Really pleased with the care given to my mother.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

Thank you for your kind words. We hope Lynton Hall Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the clean and well-maintained environment at Lynton Hall Care Home. Hopefully, you will come away from this feeling like your loved one received the best quality care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ursula A (Daughter-in-law of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

The care from the staff is exceptional. Travelling from overseas I could not have been more welcome by the staff. My father-in-law's family live great distances apart however we are able to maintain consistent contact with our family members thanks to the care and kindness of the staff. My father-in-law's carers maintain contact with him through personal knowledge of our family. This is invaluable when family members are on the other side of the country and the world! Thank you.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your father-in-Law in our care and we are glad to help you and your family through such a difficult situation with being on the other side of the world. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card
Overall Experience

Although Mum's stay at Lynton Hall was very short I know she felt cared for there. As a family, we always found the staff caring, supportive and helpful. When she died everyone handled the situation with empathy and quiet professionalism which was appreciated at a sad moment for us.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your review. We are saddened to hear about your loss and glad to have been able to help you and your family through such a difficult time. Hopefully, you will look back at this feeling comforted that your Mum received the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark H (Son of Resident) published on 27 February 2024 Submitted via Website
Overall Experience
On Friday the 16th of February 2024 we took my mum out, and she was acting strange, like she was seeing things that were not there, and unable to talk. We thought she had an infection, so we took her back to the home, and reported it and asked if they can get someone to see her.
The next day we called and asked if she had been seen, they said they called 111, they said she was OK, and nothing was wrong with her and not in pain.
We did not except this, and went to the home to see her, we were unable to get in. After around half an hour of knocking and ringing, we called the police, they said call an ambulance to do a welfare check.

A fast response car came, and we gained entry, they asked to see my mum’s records and spoke to the head nurse, the records were all normal, the paramedic checked her and said she smelt unkept. The paramedic asked my mum to open her eyes, she did not respond, the paramedic did her ops and ECG and was shocked with her heart rate, they took her to hospital.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us your comments. Our resident’s health and wellbeing is an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Darren A (Son-in-law of Resident) published on 29 December 2023 Submitted via Website
Overall Experience

My father-in-law stayed at Lynton Hall Care home for four weeks for respite care. I had all the usual concerns about care homes but I needn't have worried. The staff are very friendly, and looked after Dad well. Dad was always clean and his very lovely room was always spotless. There were regular activities and a large lounge to sit in with other residents who became Dad's friends. The food was excellent and regular tea, coffee or fruit juice and cake, fruit or biscuits were served between meals. All staff were helpful and provided me with advice and support about healthcare, social care, medication - all sorts. Can't thank the staff enough for looking after Dad very well.

Reply from Eden Tomlinson, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Lynton Hall Care Home for your stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Michelle H (Daughter of Resident) published on 28 September 2023 Submitted via Website
Overall Experience
We moved Mum to Lynton Hall about a month ago, this was following an unfavourable stay at another care home, so obviously I was nervous.
Within hours of arrival I realised I had nothing to be concerned about. Mum was greeted by name at the door and we were introduced to everyone. They took note of her likes and dislikes immediately and made a fuss of her which made the settling in period easier.
Mum had to enter care following a long stay in hospital, which resulted in both physical and mental challenges, since staying at Lynton Hall the changes in her have been so good, both physically and mentally.
I live some distance away, the staff have been really good at answering emails and phone calls, and keeping me updated on how Mum is doing. They don’t make me feel like I am bothering them when I call (unlike the previous place).

I am really pleased that Mum made the move to Lynton Hall, it's a very friendly family feeling place that couldn’t do more to help.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us you kind review. We are very happy to hear you can feel at ease with your mum in our care and we are glad to help you and your family through such a difficult time. We are pleased to hear you feel like a part of our Lynton Hall family and we hope to continue providing your loved one with the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V G (Wife of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

My husband was brought to Lynton Hall on the 3rd of April 2023. He has been taken care of very well.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your husband with the best possible care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.

News (1) & Events (0)

News
  • 27 Mar 2025

    Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...

Upcoming Events

There are no upcoming events for Lynton Hall Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Lynton Hall Care Home

What types of Care is Lynton Hall Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lynton Hall Care Home have?

There are 41 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Lynton Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lynton Hall Care Home to the centre of New Malden?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lynton Hall Care Home to verify any information. View our terms and conditions. Lynton Hall Care Home has an Enhanced Service -more info.