
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.
A former convent, this home has been refurbished to provide spacious and homely...
Care Provided by Lynton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Lynton Hall Care Home for full pricing details and T&Cs.
Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Janet Musama (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (5)
Visiting
- We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.
Parking
- On-site parking available.
Lynton Hall Care Home Reviews (80)
Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years.
Over all time Lynton Hall Care Home has 80 reviews.
Generally the care and nursing staff have been very good, especially in the last few weeks as my mothers health deteriorates. In the past the food has been poor, recently mum hasn't had much due to her condition. I marked security down as there have been several things that have gone missing in the past, expensive bottles of scent, an antique vase of sentimental value. When the last item was mentioned the management said nothing sentimental value should be brought in. In our opinion this is mums home and sentimental items are important thats why management have been marked down!! Not good!
Thank you for your feedback. We will discuss your comment with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
Staff care for my mother well and she is happy. Key worker is very knowledgeable about her when I see her. There is a problem with her belongings and clothes going missing and we are asked for new clothes lot - despite labeling. The communication of more senior staff is not as good as key worker. I acknowledged a big problem when DNA request not being followed up with GP after we requested it.
Thank you for your feedback. We will discuss your comment with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
Mum is well cared for and has settled in very well. Staff are caring. Food is sometimes not that great.
Thank you for your feedback. We will discuss your comment with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
Beautiful home, very clean. Kind & caring staff. Always a pleasure to visit nothing too much trouble.
We're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Kind" and "Caring" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
My Dad has been here since he was discharged from hospital in Jan 2026. We had limited options from social services but were lucky Lynton Hall was one of them. The staff are friendly and the nursing manager is experienced and knows what she's doing. The home itself is well maintained and provides a nice environment for the residents. The food is not bad but could be better in terms of variety and options for healthier desserts.
"We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We will discuss your feedback regarding the food with the home's manager to help them continually improve their service.
Please can we say how absolutely perfect this care home is. The staff and the management are fantastic; you can call in any time and you will find the care home is spotlessly tidy and clean. The staff are always there to help if needed, in fact, we have said to them to save us a place when we get too old to cope with life.
It's always encouraging to read reviews like this. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We're delighted to hear that you're pleased with the facilities at Lynton Hall. We work hard to ensure our home feels welcoming, comfortable and well cared for. We're looking forward to creating many more happy memories with you and your family.
The 'expectation' has been more than achieved & can't speak highly enough of accommodation, food (far more than needed!) and staff.
Lovely people and all my impressions (4 days) & doubt will change in future
Thank you for your lovely review. We're delighted to hear that you're pleased with the facilities at Lynton Hall. We work hard to ensure our home feels welcoming, comfortable and well cared for. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. Your comments are a testament to the dedication of everyone in the home.
- Never see management so can't answer
- No idea as to cost of value of home
- Understand my brother has to shout if he needs wheelchair to go to the loo????
We have shared your comments regarding management visibility and your concerns about access to assistance with the senior management team at the home. Please be assured that...
I am pleased that my sister takes part in activities that you arrange for them - She has been colouring in (something she would never have done before!) and generally keeping her busy and relaxed. Also pleased that she is around people. This place has certainly been keeping her in good form.
We're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It's lovely to know that your sister has been enjoying the activities and events at the home. Keeping our residents engaged...
Im very happy here.
Thank you for your review. We are glad to hear that you have settled in comfortably at Lynton Hall and you feel happy within their care. Thank you for choosing Lynton Hall for your stay.
Good Staff - Good Mangment very friendly & helpful. Poor staff could do with AC.
Thank you for your feedback. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. We hope to continue providing your loved one with the best possible care.
Our first contact with Bupa was fine and the procedure was straightforward. Since his arrival we found the management and staff to friendly and welcoming.
Accommodation is limited in size but more than adequate for its purpose. The room and communal areas are always clean and tidy. Food and drinks agreeable and the absence of complaint front Nick appears to confirm this.
Staff members are always polite and friendly and assistance to visitors is always given willingly. Our experience of the level of care and support is good. We belive that Nick is relatively happy on his own for periods of time., having previously lived on his own for many years.
Thank you for taking the time to leave your review. We hope Lynton Hall care home did everything possible to make the transition as easy as possible. It is fantastic to hear you find the staff to be friendly and welcoming- we are proud to have such a compassionate team. We're committed to making...
Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and visitors. Big thank you to all, from the heart.
Thank you for taking the time to leave us your review. We are very happy to hear you describe our staff as friendly accommodating and understanding. We hope to continue providing your loved one with the best possible care.
Overall, fantastic care throughout the home, staff are very helpful.
We really appreciate your feedback. Thank you again for choosing Lynton Hall for your loved one.
I recently spent 2 weeks in Lynton following knee replacement surgery, and I can't praise it highly enough. From the moment I arrived, the staff demonstrated an exceptional approach toward the elderly, the vulnerable, and those in recovery. Every resident is treated with the utmost respect and dignity, even when they are unable to communicate verbally. Their patience and compassion are evident every single day. The dedication, warmth, and humanity shown by the entire team make this home stand out. It is a place where kindness is not just practised but deeply felt.
Your review means a great deal to our team and we're so grateful you shared your experience. Hearing that our care has made a difference to you is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like you have received the best possible care.
My husband feels very safe here and that is what matters to me.
We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
I find the staff very friendly and supportive.
I am very happy with the care given to my sister-in-law.
Thank you for your kind words. It is always nice to hear words like "very friendly" and "supportive" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one.
Very kind and helpful staff. Managers and change nurses/sisters go out of their way to make you comfortable and feel safe. Enjoyed my time and home. Especially with two dedicated staff.
We appreciate you taking the time to leave us your comments. We are very happy to hear you felt comfortable and safe in our care. Thank you for choosing Lynton Hall Care Home for your stay.
My husband was totally blind and bedbound but was patiently cared for over the three-month stay. When he died the on-duty nurse was kind, calm and helpful. We were very fortunate to receive fast-track end-of-live continual care.
Thank you for your kind words. We are saddened to hear about your loss. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
My husband and I became part of the community on our regular visits. My mother found new friends, the staff became friends but always professional in their roles. My mum spent the last year of her life in a caring place, all her needs looked after to the very end, December 2024.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 September 2026Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.
News (1) & Events (0)
- 27 Mar 2025
Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...
There are no upcoming events for Lynton Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Lynton Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lynton Hall Care Home
What types of Care is Lynton Hall Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lynton Hall Care Home have?
There are 41 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Lynton Hall Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lynton Hall Care Home to the centre of New Malden?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lynton Hall Care Home to verify any information. View our terms and conditions. Lynton Hall Care Home has an Enhanced Service -more info.