
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.
A former convent, this home has been refurbished to provide spacious and homely...
Care Provided by Lynton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Lynton Hall Care Home for full pricing details and T&Cs.
Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Janet Musama (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (5)
Visiting
- We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.
Parking
- On-site parking available.
Lynton Hall Care Home Reviews (80)
Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years.
Over all time Lynton Hall Care Home has 80 reviews.
It was one of the saddest days of my life. As my mum gasped her last breath, I was at her bedside, holding her hand. I cried in agony and almost passed out, the staff at Lynton Hall comforted me, the deputy and the nurse ensured I was given medical and emotional support, and carers respected my feelings. As I head home, I stopped by the manager's office, she invited me in, that was the first time we'd met in person as she was new, but it felt I knew her for so long because she's in contact with my brother. She listened as I share my grieving moment, and the stories about my mother, she bring solace and comfort. All the staff treated my mum, me and my brother like a family. I will truly miss my mum and I will also miss visiting the Lynton Hall family. Thank you for looking after mum!
Thank you for your kind words. We are glad we were able to help support you all through this difficult time. Please accept our condolences, hopefully it is comforting knowing that your mum was well cared for with us at Lynton Hall. Thank you again for taking the time to leave us your feedback.
The staff are all amazing. So caring and friendly, nothing so kind, and the care they gave my husband in such difficult times gave me and my family peace of mind. I would not hesitate to recommend them.,
Thank you all for looking after my husband, you've been amazing.
Thank you for taking the time to leave us your review. We are so glad that you were able to take comfort from knowing that your Husband received the best possible care. Thank you for choosing us to care for him.
My husband had a two week respite care in Lynton Hall Care Home. I was very pleased with the care provided and would recommend the service.
Thank you for taking the time to leave your recommendation. Please let us know if you need our services again in future and we will be happy to help.
Staff were very welcoming and friendly. Showed consideration and care to my aunt. Especially as it was her 101st birthday and they had baked a huge cake for her. I was able to bring some personal pictures which have strong memories for her and these were hung on the walls so she could see and talk about their significance to her.
Thank you for your lovely review. We are so glad to have been able to help your aunt celebrate her 101st birthday in style. We certainly hope to continue providing her with the best care possible.
The care shown to my mother and to her family was excellent. Nothing was too much trouble. We will always be grateful.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you found our care excellent and that overall you are happy with our home. Thank you for choosing Lynton Hall for your mother's stay.
We were the first people to use the newly set up isolation pod for visitors and family. This was a great help as we had to deal with some urgent business for my father. We had a limited time frame to deal with this because of the restrictions with the COVID19 virus crisis. We were able to complete successfully with the help of the deputy manager and the care staff. Thank you all.
We appreciate you taking the time to leave us your comments. We are happy to hear that our pod for visitors was such a great help to you and your family.
My 91-year-old father has been at Lynton Hall for almost 2 years. He has mobility issues and dementia, and like many in his situation, doesn't feel he needs to be in a home. Despite his reluctance, he gets on very well at Lynton Hall. He has a lovely room and is well cared for. The staff are all very friendly and really treat him as an individual. The Covid pandemic has been particularly hard on care home residents and their families but the management has been very accommodating and facilitated various visits when possible. Overall I am very satisfied with the quality of care at Lynton Hall.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. It has certainly been a very challenging year so we are happy to know you felt we did everything we could under the circumstances. Thank you again.
The rooms are tidy and clean. The home is well run on a professional level!
We really appreciate you taking the time to leave us your kind feedback, thank you. We are so pleased to hear that you're happy with the service we are providing. Please let us know if there is anything we can do for you and your family.
My aunt has been cared for with kindness and dignity since August 2020. The nurse, activities coordinator and her team of carers have facilitated a calm but attentive settling in process. Throughout the pandemic they have enabled family and friends to regularly communicate via FaceTime which has been a blessing. We have had regular medical updates about my aunt’s health both mental and physical. She is always peaceful and sometimes quite chatty during our calls and I always have the feeling that she is being well cared for.
Thank you so much for your lovely review; we really appreciate your kind words. We are so pleased to hear that you feel at ease with your aunt in our care. We are so glad to hear in these difficult times that you are regularly updated and feel well informed, please let us know if there is anything further we can do for yourself and your family.
Special mention must go to two nurses and to the activities organiser, who have been especially supportive.
Thank you so much for your lovely feedback. We are so pleased to hear that you can feel at ease with your mother in our care. Please let us know if there is anything more we can do for you and your family.
The visit went ahead and I was given privacy to discuss our business and my brother was able to participate via a WhatsApp video call. I was signed in and out correctly and offered any other assistance.
We really appreciate you taking the time to leave us your lovely feedback, we really appreciate your kind words.
Following my mum's passing and a decline in health, Dad came to Lynton Hall and the staff have worked tirelessly to settle Dad and meet his medical needs.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
Since my mother came to the care home in late July 2020, I am very pleased the way she has been cared for. All the staff and management have been really helpful and caring.
It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your kind words.
The staff are very helpful and always a smile on their faces. My mother is very happy with the staff, food and clean room. Thank you all.
Thank you for your lovely review. We are so pleased to hear that your Mother is happy in our care.
They are very kind to my neighbour. Polite and helpful.
We really appreciate you taking the time to gives feedback, thank you for your kind review.
My mother of 98 is treated with lots of care and dignity. The staff are doing their best to keep mum as comfortable as possible. My mother is kept at peace with lots of care.
Thank you for your praise. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.
I have been living here since the year of 1996. I am very happy and content here. The staff are very kind and always ready to help, to whatever the help I need, meals, taking my tablets. I have a large double room bedroom. Great respect is given by all staff and living on my own since mother died in 1974, Lynton Hall Care Home, I could not be more content and happier, with good meals and even your own washing of clothes is done. What more could I ask for making myself happier.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
I am quite happy but need my hair cut and shampoo. My family want to take me out. Very happy with a clean, sunny room, very quiet and always sleep well. I never expected to end up in a care home, being 96yrs of age, I will see it through to the end and stay put. Sold my bungalow, so no choice. My choice of vegetables is not what they dish up.
Thank you for taking the time to leave your review. We will discuss your feedback with the home manager to help us continually improve our service.
I was able to visit my Dad today after four months of lockdown. It was an arranged appointment with a sheltered area set up in the garden and all the required PPE was provided. It was amazing to see him after so long and he seemed to be in very high spirits and happy as ever. It seems to me he has really settled in well and the staff all seem very nice and helpful. These visits can only be a great boost to all the residents and their families and it was really well organised. Many thanks to all involved.
Thank you for your kind words and understanding during such a difficult time. We appreciate it has been very hard not being able to see your loved one for such a long time, we are so pleased you have finally been able to see your father. Please let us know if there is anything else we can do to help.
During my friends' stay at Lynton Hall, she received excellent medical attention from professional staff. They really care for each resident. She had a lovely bright room. Good food was well presented and all her needs were met. We felt welcome to visit at any time. The nursing and admin staff were always willing to give us updates. I highly recommend Lynton Hall. I know my friend felt safe and happy there. Everyone has been so kind.
Thank you for your kind words. We are very happy to hear you can feel at ease with your friend in our care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 September 2026Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.
News (1) & Events (0)
- 27 Mar 2025
Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...
There are no upcoming events for Lynton Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Lynton Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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