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Lynton Hall Care Home

2 Lynton Road, New Malden, London KT3 5EE
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I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)
Lynton Hall Care Home, New Malden
the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden
The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.

A former convent, this home has been refurbished to provide spacious and homely...  

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Care Provided by Lynton Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,165From £1,280
Nursing CareFrom £1,450From £1,595
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janet Musama (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (5)

Visiting

  • We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.

Parking

  • On-site parking available.

Lynton Hall Care Home Reviews (80)

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9.5

Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years. Over all time Lynton Hall Care Home has 80 reviews.

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Review from A A (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

It was one of the saddest days of my life. As my mum gasped her last breath, I was at her bedside, holding her hand. I cried in agony and almost passed out, the staff at Lynton Hall comforted me, the deputy and the nurse ensured I was given medical and emotional support, and carers respected my feelings. As I head home, I stopped by the manager's office, she invited me in, that was the first time we'd met in person as she was new, but it felt I knew her for so long because she's in contact with my brother. She listened as I share my grieving moment, and the stories about my mother, she bring solace and comfort. All the staff treated my mum, me and my brother like a family. I will truly miss my mum and I will also miss visiting the Lynton Hall family. Thank you for looking after mum!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your kind words. We are glad we were able to help support you all through this difficult time. Please accept our condolences, hopefully it is comforting knowing that your mum was well cared for with us at Lynton Hall. Thank you again for taking the time to leave us your feedback.

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Review from R F (Wife of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience
Outstanding care from a wonderful care home.
The staff are all amazing. So caring and friendly, nothing so kind, and the care they gave my husband in such difficult times gave me and my family peace of mind. I would not hesitate to recommend them.,

Thank you all for looking after my husband, you've been amazing.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for taking the time to leave us your review. We are so glad that you were able to take comfort from knowing that your Husband received the best possible care. Thank you for choosing us to care for him.

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Review from Jacqueline B (Wife of Resident) published on 27 August 2021 Submitted via Postal Card
Overall Experience

My husband had a two week respite care in Lynton Hall Care Home. I was very pleased with the care provided and would recommend the service.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for taking the time to leave your recommendation. Please let us know if you need our services again in future and we will be happy to help.

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Review from John S (Nephew of Resident) published on 23 August 2021 Submitted via Website
Overall Experience

Staff were very welcoming and friendly. Showed consideration and care to my aunt. Especially as it was her 101st birthday and they had baked a huge cake for her. I was able to bring some personal pictures which have strong memories for her and these were hung on the walls so she could see and talk about their significance to her.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your lovely review. We are so glad to have been able to help your aunt celebrate her 101st birthday in style. We certainly hope to continue providing her with the best care possible.

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Review from Brenda A (Daughter of Resident) published on 10 August 2021 Submitted via Postal Card
Overall Experience

The care shown to my mother and to her family was excellent. Nothing was too much trouble. We will always be grateful.

Reply from Amanda Barnes, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you found our care excellent and that overall you are happy with our home. Thank you for choosing Lynton Hall for your mother's stay.

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Review from Anna H (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

We were the first people to use the newly set up isolation pod for visitors and family. This was a great help as we had to deal with some urgent business for my father. We had a limited time frame to deal with this because of the restrictions with the COVID19 virus crisis. We were able to complete successfully with the help of the deputy manager and the care staff. Thank you all.

Reply from Amanda Barnes, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us your comments. We are happy to hear that our pod for visitors was such a great help to you and your family.

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Review from Charlie O (Daughter of Resident) published on 17 May 2021 Submitted via Website
Overall Experience

My 91-year-old father has been at Lynton Hall for almost 2 years. He has mobility issues and dementia, and like many in his situation, doesn't feel he needs to be in a home. Despite his reluctance, he gets on very well at Lynton Hall. He has a lovely room and is well cared for. The staff are all very friendly and really treat him as an individual. The Covid pandemic has been particularly hard on care home residents and their families but the management has been very accommodating and facilitated various visits when possible. Overall I am very satisfied with the quality of care at Lynton Hall.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. It has certainly been a very challenging year so we are happy to know you felt we did everything we could under the circumstances. Thank you again.

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Review from John L (Son of Resident) published on 22 March 2021 Submitted via Postal Card
Overall Experience
Visiting in rooms has just resumed and a better experience for the resident and family member. Management and staff friendly and helpful always.

The rooms are tidy and clean. The home is well run on a professional level!

Reply from Emily Wilson, Customer Advisor on behalf of the team at Lynton Hall Care Home

We really appreciate you taking the time to leave us your kind feedback, thank you. We are so pleased to hear that you're happy with the service we are providing. Please let us know if there is anything we can do for you and your family.

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Review from Deb S (Niece of Resident) published on 10 March 2021 Submitted via Website
Overall Experience

My aunt has been cared for with kindness and dignity since August 2020. The nurse, activities coordinator and her team of carers have facilitated a calm but attentive settling in process. Throughout the pandemic they have enabled family and friends to regularly communicate via FaceTime which has been a blessing. We have had regular medical updates about my aunt’s health both mental and physical. She is always peaceful and sometimes quite chatty during our calls and I always have the feeling that she is being well cared for.

Reply from Melanie Cope, Customer Service Adviser at Lynton Hall Care Home

Thank you so much for your lovely review; we really appreciate your kind words. We are so pleased to hear that you feel at ease with your aunt in our care. We are so glad to hear in these difficult times that you are regularly updated and feel well informed, please let us know if there is anything further we can do for yourself and your family.

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Review from Lynda P (Daughter of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience
The care my mother has received at Lynton Hall has been outstanding and we are grateful to all the staff who has shown such compassion and support to her and to us.

Special mention must go to two nurses and to the activities organiser, who have been especially supportive.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you so much for your lovely feedback. We are so pleased to hear that you can feel at ease with your mother in our care. Please let us know if there is anything more we can do for you and your family.

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Review from Robert A (Son of Resident) published on 11 January 2021 Submitted via Postal Card
Overall Experience
I was greeted at the door with the COVID precautions. The staff were unfailingly polite and attended to my father's and my needs.

The visit went ahead and I was given privacy to discuss our business and my brother was able to participate via a WhatsApp video call. I was signed in and out correctly and offered any other assistance.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Lynton Hall Care Home

We really appreciate you taking the time to leave us your lovely feedback, we really appreciate your kind words.

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Review from S C (Daughter of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Following my mum's passing and a decline in health, Dad came to Lynton Hall and the staff have worked tirelessly to settle Dad and meet his medical needs.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from C H (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card
Overall Experience

Since my mother came to the care home in late July 2020, I am very pleased the way she has been cared for. All the staff and management have been really helpful and caring.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Lynton Hall Care Home

It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your kind words.

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Review from A P (Son of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

The staff are very helpful and always a smile on their faces. My mother is very happy with the staff, food and clean room. Thank you all.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your lovely review. We are so pleased to hear that your Mother is happy in our care.

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Review from C B (Friend of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

They are very kind to my neighbour. Polite and helpful.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Lynton Hall Care Home

We really appreciate you taking the time to gives feedback, thank you for your kind review.

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Review from L P (Daughter of Resident) published on 24 September 2020 Submitted via Postal Card
Overall Experience

My mother of 98 is treated with lots of care and dignity. The staff are doing their best to keep mum as comfortable as possible. My mother is kept at peace with lots of care.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your praise. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.

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Review from M M (Resident / Service User) published on 11 August 2020 Submitted via Postal Card
Overall Experience

I have been living here since the year of 1996. I am very happy and content here. The staff are very kind and always ready to help, to whatever the help I need, meals, taking my tablets. I have a large double room bedroom. Great respect is given by all staff and living on my own since mother died in 1974, Lynton Hall Care Home, I could not be more content and happier, with good meals and even your own washing of clothes is done. What more could I ask for making myself happier.

Reply from Greta Narbutaityte, Customer Adviser at Lynton Hall Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.

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Review from J W (Resident / Service User) published on 11 August 2020 Submitted via Postal Card
Overall Experience

I am quite happy but need my hair cut and shampoo. My family want to take me out. Very happy with a clean, sunny room, very quiet and always sleep well. I never expected to end up in a care home, being 96yrs of age, I will see it through to the end and stay put. Sold my bungalow, so no choice. My choice of vegetables is not what they dish up.

Reply from Greta Narbutaityte, Customer Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home manager to help us continually improve our service.

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Review from Mark P (Son of Resident) published on 29 July 2020 Submitted via Website
Overall Experience

I was able to visit my Dad today after four months of lockdown. It was an arranged appointment with a sheltered area set up in the garden and all the required PPE was provided. It was amazing to see him after so long and he seemed to be in very high spirits and happy as ever. It seems to me he has really settled in well and the staff all seem very nice and helpful. These visits can only be a great boost to all the residents and their families and it was really well organised. Many thanks to all involved.

Reply from Emily Wilson, Customer Services Adviser at Lynton Hall Care Home

Thank you for your kind words and understanding during such a difficult time. We appreciate it has been very hard not being able to see your loved one for such a long time, we are so pleased you have finally been able to see your father. Please let us know if there is anything else we can do to help.

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Review from Trish S (Friend of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

During my friends' stay at Lynton Hall, she received excellent medical attention from professional staff. They really care for each resident. She had a lovely bright room. Good food was well presented and all her needs were met. We felt welcome to visit at any time. The nursing and admin staff were always willing to give us updates. I highly recommend Lynton Hall. I know my friend felt safe and happy there. Everyone has been so kind.

Reply from Greta Narbutaityte, Customer Adviser at Lynton Hall Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your friend in our care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 September 2026

Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.

News (1) & Events (0)

News
  • 27 Mar 2025

    Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...

Upcoming Events

There are no upcoming events for Lynton Hall Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Lynton Hall Care Home.

Meet the Team (0)

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