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Lynton Hall Care Home

2 Lynton Road, New Malden, London KT3 5EE
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I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)
Lynton Hall Care Home, New Malden
the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden
The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.

A former convent, this home has been refurbished to provide spacious and homely...  

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Care Provided by Lynton Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,165From £1,280
Nursing CareFrom £1,450From £1,595
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janet Musama (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (5)

Visiting

  • We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.

Parking

  • On-site parking available.

Lynton Hall Care Home Reviews (80)

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9.5

Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years. Over all time Lynton Hall Care Home has 80 reviews.

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Review from D S (Son of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Since 5th August 2021, I have been a regular visitor to Lynton Hall. In all that time, the standard shave remained outstanding. In both the level of care administered and the warmth of welcome are invariably conveyed by the staff at all levels. A laudable mixture of professionalism and humanity. There are a wide variety of activities regularly on offer to the residents. Including summer and Christmas parties with special guests and musicians invited to provide high-quality entertainment and the setting provided for the Christmas day lunch is second to none, including an admirable food menu throughout the year. Lynton Hall provides top-class care. Highly recommended.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear words like "warmth" and "welcomed" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review from Nora P (Friend of Resident) published on 18 December 2024 Submitted via Postal Card
Overall Experience

I visit my friend at different days/times. She is always clean and tidy, her room is also always clean and tidy. All the staff are friendly. I would certainly recommend Lynton Hall Care Home.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from B M (Friend of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

My friend has been at Hinton Hall for a number of years. During that time she has received the very best of care. We visit often and notice how clean and well-looked-after she is. My friend is in her mid-90s and bedridden so I am not in a position to comment on activities, although there is always a fun atmosphere during holidays and on celebration days. The staff are very helpful, friendly and we see the same staff all the time.

Reply from Maria Ricketts, Customer Care Adviser at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from Jennifer G (Widow / Widower) published on 7 June 2024 Submitted via Website
Overall Experience

My husband had excellent care here for nearly two years. Wonderful staff. His room was lovely and all concerns were dealt with. I recommend Lynton Hall Care Home. All staff were approachable. When we first visited we had a lovely welcome and everything explained to us. We spoke to the manager and a resident.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear words such as "wonderful" and "excellent" being used to describe the care our staff provide. We will certainly pass your comments on to the manager.

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Review from S S (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience

Very friendly, polite and helpful staff. Very clean, hygienic, well-maintained environment. Really pleased with the care given to my mother.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

Thank you for your kind words. We hope Lynton Hall Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the clean and well-maintained environment at Lynton Hall Care Home. Hopefully, you will come away from this feeling like your loved one received the best quality care.

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Review from Ursula A (Daughter-in-law of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

The care from the staff is exceptional. Travelling from overseas I could not have been more welcome by the staff. My father-in-law's family live great distances apart however we are able to maintain consistent contact with our family members thanks to the care and kindness of the staff. My father-in-law's carers maintain contact with him through personal knowledge of our family. This is invaluable when family members are on the other side of the country and the world! Thank you.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your father-in-Law in our care and we are glad to help you and your family through such a difficult situation with being on the other side of the world. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again in the future.

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Review from L D (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card
Overall Experience

Although Mum's stay at Lynton Hall was very short I know she felt cared for there. As a family, we always found the staff caring, supportive and helpful. When she died everyone handled the situation with empathy and quiet professionalism which was appreciated at a sad moment for us.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your review. We are saddened to hear about your loss and glad to have been able to help you and your family through such a difficult time. Hopefully, you will look back at this feeling comforted that your Mum received the best possible care.

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Review from Mark H (Son of Resident) published on 27 February 2024 Submitted via Website
Overall Experience
On Friday the 16th of February 2024 we took my mum out, and she was acting strange, like she was seeing things that were not there, and unable to talk. We thought she had an infection, so we took her back to the home, and reported it and asked if they can get someone to see her.
The next day we called and asked if she had been seen, they said they called 111, they said she was OK, and nothing was wrong with her and not in pain.
We did not except this, and went to the home to see her, we were unable to get in. After around half an hour of knocking and ringing, we called the police, they said call an ambulance to do a welfare check.

A fast response car came, and we gained entry, they asked to see my mum’s records and spoke to the head nurse, the records were all normal, the paramedic checked her and said she smelt unkept. The paramedic asked my mum to open her eyes, she did not respond, the paramedic did her ops and ECG and was shocked with her heart rate, they took her to hospital.

Reply from Grace Langfield, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us your comments. Our resident’s health and wellbeing is an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.

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Review from Darren A (Son-in-law of Resident) published on 29 December 2023 Submitted via Website
Overall Experience

My father-in-law stayed at Lynton Hall Care home for four weeks for respite care. I had all the usual concerns about care homes but I needn't have worried. The staff are very friendly, and looked after Dad well. Dad was always clean and his very lovely room was always spotless. There were regular activities and a large lounge to sit in with other residents who became Dad's friends. The food was excellent and regular tea, coffee or fruit juice and cake, fruit or biscuits were served between meals. All staff were helpful and provided me with advice and support about healthcare, social care, medication - all sorts. Can't thank the staff enough for looking after Dad very well.

Reply from Eden Tomlinson, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Lynton Hall Care Home for your stay.

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Review from Michelle H (Daughter of Resident) published on 28 September 2023 Submitted via Website
Overall Experience
We moved Mum to Lynton Hall about a month ago, this was following an unfavourable stay at another care home, so obviously I was nervous.
Within hours of arrival I realised I had nothing to be concerned about. Mum was greeted by name at the door and we were introduced to everyone. They took note of her likes and dislikes immediately and made a fuss of her which made the settling in period easier.
Mum had to enter care following a long stay in hospital, which resulted in both physical and mental challenges, since staying at Lynton Hall the changes in her have been so good, both physically and mentally.
I live some distance away, the staff have been really good at answering emails and phone calls, and keeping me updated on how Mum is doing. They don’t make me feel like I am bothering them when I call (unlike the previous place).

I am really pleased that Mum made the move to Lynton Hall, it's a very friendly family feeling place that couldn’t do more to help.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave us you kind review. We are very happy to hear you can feel at ease with your mum in our care and we are glad to help you and your family through such a difficult time. We are pleased to hear you feel like a part of our Lynton Hall family and we hope to continue providing your loved one with the best possible care.

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Review from V G (Wife of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

My husband was brought to Lynton Hall on the 3rd of April 2023. He has been taken care of very well.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your husband with the best possible care.

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Review from B F (Stepdaughter of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

My stepfather is always well-dressed clean and seems to have settled very well. His room is always tidy and clean. The staff are always helpful. I am always helpful. I am very happy with him being at Lynton Hall. I feel I don't have to worry about my stepfather and know he is receiving excellent care.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Step-Father in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from R P (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

My mother is ninety-two, has advanced dementia, and is totally blind. She was admitted to Lynton Hall Care Home following a five week stay in hospital for a fractured pelvis. From the outset, Lynton staff and nurses have cared for her with great patience and kindness. The home is warm, clean and welcoming and the food is excellent. This has been a big transition for my mother, who previously lived at home with live-in care. Lynton has proved to be a haven, supporting me as well as caring for Mum.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We were glad to help you and your family through such a difficult time and we hope Lynton Hall Care Home did everything possible to make the transition as easy as possible. It is always nice to hear from family members...  

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Review from A C (Daughter of Resident) published on 13 May 2023 Submitted via Postal Card
Overall Experience

Mum moved into Lynton Hall Care Home in November 2022. We have been very impressed by all the staff who are always friendly, caring and helpful. Lynton has a happy atmosphere which makes it feel like home. Mum is well cared for and content. I would definitely recommend Lynton Hall.

Reply from Fran Donno, Customer Service Adviser at Lynton Hall Care Home

We appreciate you taking the time to leave your kind words. We are so pleased to hear that you can feel at ease with your mum in our care and that you are impressed with the atmosphere and staff attentiveness at Lynton Hall. We hope to continue providing your mum with the best possible care.

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Review from Sam R (Daughter of Resident) published on 13 September 2022 Submitted via Website
Overall Experience

Overall mum is happy in the home and staff are generally really cheerful and happy. Her wheelchair seems to keep disappearing from her room and being used by other residents, but that aside the staff do always try and help locate it.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your kind words. We are happy to hear you feel like your Mum is happy at the home and hopefully she feels like a part of our Lynton Hall family. We have a genuine regard for all of our residents and we will discuss your feedback with the homes manager to help them continually improve their service.

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Review from M S (Niece of Resident) published on 7 September 2022 Submitted via Postal Card
Overall Experience

My auntie was a resident at Lynton Hall for four years before she passed. The staff are friendly and always ready to support with a smile on their face. The new management team are accommodating. My family were surprised to receive a sympathy card with a lovely message from the manager, staff and residents.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your review. We are saddened to hear about your loss but it is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully you will go away from this feeling like your auntie received the best possible care.

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Review from D G (Friend of Resident) published on 30 August 2022 Submitted via Website
Overall Experience

Attended the Hawaiian Luau Party organised by the newly appointed manager. I must say the party was fun and everybody enjoyed it. Lots of food and drinks, good entertainment and games were participated by guests, residents and staff. Never seen like that before, such an experience. Residents are well looked after, staff are polite and always ready to help. Can't wait for more parties to attend!

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Lynton Hall for your stay and we look forward to seeing you again.

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Review from John F (Son of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

My mother has been a resident at Lynton Hall Care Home for 10 months, and I am very pleased with how my mother has been cared for. The staff are attentive, friendly and always have time to chat with my mother. The food is prepared in the home’s own kitchen and is of a very high standard with choices available to the residents. It gives me great peace of mind to know that my mother is being well looked after and that she is happy, contented and gaining weight.

Reply from David Mclean, Customer Service Adviser at Lynton Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care, and we are looking forward to seeing you again.

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Review from Eliatamby S (Son of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

Good, professional and friendly service. The staff are amazing and very hospitable and take very good care of my mother who has been staying there for the past couple of years. I would recommend Lynton Hall to anyone needing a care facility.

Reply from Rebecca Kellegher, Customer Service Adviser at Lynton Hall Care Home

Thank you for taking the time to leave your lovely feedback. We are happy to hear you feel at ease with your mother in our care. Please let us know if there is anything more we can do to continue making your mother's stay at Lynton Hall as comfortable as possible.

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Review from Jennifer S (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

I didn't have a very good experience with the home telling me that my Dad had put on a lot of weight and needed bigger clothes. When I next visited him this was not the case. I had purchased new bigger clothes as asked but they were far too big for him. Communication not always great.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Lynton Hall Care Home

Thank you for your feedback. I have passed your comments on to the management team, we use all feedback to continuously improve our service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 September 2026

Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.

News (1) & Events (0)

News
  • 27 Mar 2025

    Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...

Upcoming Events

There are no upcoming events for Lynton Hall Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Lynton Hall Care Home.

Meet the Team (0)

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