
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.
A former convent, this home has been refurbished to provide spacious and homely...
Care Provided by Lynton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Lynton Hall Care Home for full pricing details and T&Cs.
Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Janet Musama (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (5)
Visiting
- We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.
Parking
- On-site parking available.
Lynton Hall Care Home Reviews (80)
Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years.
Over all time Lynton Hall Care Home has 80 reviews.
Since 5th August 2021, I have been a regular visitor to Lynton Hall. In all that time, the standard shave remained outstanding. In both the level of care administered and the warmth of welcome are invariably conveyed by the staff at all levels. A laudable mixture of professionalism and humanity. There are a wide variety of activities regularly on offer to the residents. Including summer and Christmas parties with special guests and musicians invited to provide high-quality entertainment and the setting provided for the Christmas day lunch is second to none, including an admirable food menu throughout the year. Lynton Hall provides top-class care. Highly recommended.
Thank you for your lovely review. It is always nice to hear words like "warmth" and "welcomed" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
I visit my friend at different days/times. She is always clean and tidy, her room is also always clean and tidy. All the staff are friendly. I would certainly recommend Lynton Hall Care Home.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
My friend has been at Hinton Hall for a number of years. During that time she has received the very best of care. We visit often and notice how clean and well-looked-after she is. My friend is in her mid-90s and bedridden so I am not in a position to comment on activities, although there is always a fun atmosphere during holidays and on celebration days. The staff are very helpful, friendly and we see the same staff all the time.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
My husband had excellent care here for nearly two years. Wonderful staff. His room was lovely and all concerns were dealt with. I recommend Lynton Hall Care Home. All staff were approachable. When we first visited we had a lovely welcome and everything explained to us. We spoke to the manager and a resident.
Thank you for your lovely review. It is always nice to hear words such as "wonderful" and "excellent" being used to describe the care our staff provide. We will certainly pass your comments on to the manager.
Very friendly, polite and helpful staff. Very clean, hygienic, well-maintained environment. Really pleased with the care given to my mother.
Thank you for your kind words. We hope Lynton Hall Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the clean and well-maintained environment at Lynton Hall Care Home. Hopefully, you will come away from this feeling like your loved one received the best quality care.
The care from the staff is exceptional. Travelling from overseas I could not have been more welcome by the staff. My father-in-law's family live great distances apart however we are able to maintain consistent contact with our family members thanks to the care and kindness of the staff. My father-in-law's carers maintain contact with him through personal knowledge of our family. This is invaluable when family members are on the other side of the country and the world! Thank you.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father-in-Law in our care and we are glad to help you and your family through such a difficult situation with being on the other side of the world. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again in the future.
Although Mum's stay at Lynton Hall was very short I know she felt cared for there. As a family, we always found the staff caring, supportive and helpful. When she died everyone handled the situation with empathy and quiet professionalism which was appreciated at a sad moment for us.
Thank you for taking the time to leave your review. We are saddened to hear about your loss and glad to have been able to help you and your family through such a difficult time. Hopefully, you will look back at this feeling comforted that your Mum received the best possible care.
The next day we called and asked if she had been seen, they said they called 111, they said she was OK, and nothing was wrong with her and not in pain.
We did not except this, and went to the home to see her, we were unable to get in. After around half an hour of knocking and ringing, we called the police, they said call an ambulance to do a welfare check.
A fast response car came, and we gained entry, they asked to see my mum’s records and spoke to the head nurse, the records were all normal, the paramedic checked her and said she smelt unkept. The paramedic asked my mum to open her eyes, she did not respond, the paramedic did her ops and ECG and was shocked with her heart rate, they took her to hospital.
We appreciate you taking the time to leave us your comments. Our resident’s health and wellbeing is an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.
My father-in-law stayed at Lynton Hall Care home for four weeks for respite care. I had all the usual concerns about care homes but I needn't have worried. The staff are very friendly, and looked after Dad well. Dad was always clean and his very lovely room was always spotless. There were regular activities and a large lounge to sit in with other residents who became Dad's friends. The food was excellent and regular tea, coffee or fruit juice and cake, fruit or biscuits were served between meals. All staff were helpful and provided me with advice and support about healthcare, social care, medication - all sorts. Can't thank the staff enough for looking after Dad very well.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Lynton Hall Care Home for your stay.
Within hours of arrival I realised I had nothing to be concerned about. Mum was greeted by name at the door and we were introduced to everyone. They took note of her likes and dislikes immediately and made a fuss of her which made the settling in period easier.
Mum had to enter care following a long stay in hospital, which resulted in both physical and mental challenges, since staying at Lynton Hall the changes in her have been so good, both physically and mentally.
I live some distance away, the staff have been really good at answering emails and phone calls, and keeping me updated on how Mum is doing. They don’t make me feel like I am bothering them when I call (unlike the previous place).
I am really pleased that Mum made the move to Lynton Hall, it's a very friendly family feeling place that couldn’t do more to help.
We appreciate you taking the time to leave us you kind review. We are very happy to hear you can feel at ease with your mum in our care and we are glad to help you and your family through such a difficult time. We are pleased to hear you feel like a part of our Lynton Hall family and we hope to continue providing your loved one with the best possible care.
My husband was brought to Lynton Hall on the 3rd of April 2023. He has been taken care of very well.
Thank you for your lovely review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your husband with the best possible care.
My stepfather is always well-dressed clean and seems to have settled very well. His room is always tidy and clean. The staff are always helpful. I am always helpful. I am very happy with him being at Lynton Hall. I feel I don't have to worry about my stepfather and know he is receiving excellent care.
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Step-Father in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
My mother is ninety-two, has advanced dementia, and is totally blind. She was admitted to Lynton Hall Care Home following a five week stay in hospital for a fractured pelvis. From the outset, Lynton staff and nurses have cared for her with great patience and kindness. The home is warm, clean and welcoming and the food is excellent. This has been a big transition for my mother, who previously lived at home with live-in care. Lynton has proved to be a haven, supporting me as well as caring for Mum.
Thank you for taking the time to leave your review. We are sorry for your loss. We were glad to help you and your family through such a difficult time and we hope Lynton Hall Care Home did everything possible to make the transition as easy as possible. It is always nice to hear from family members...
Mum moved into Lynton Hall Care Home in November 2022. We have been very impressed by all the staff who are always friendly, caring and helpful. Lynton has a happy atmosphere which makes it feel like home. Mum is well cared for and content. I would definitely recommend Lynton Hall.
We appreciate you taking the time to leave your kind words. We are so pleased to hear that you can feel at ease with your mum in our care and that you are impressed with the atmosphere and staff attentiveness at Lynton Hall. We hope to continue providing your mum with the best possible care.
Overall mum is happy in the home and staff are generally really cheerful and happy. Her wheelchair seems to keep disappearing from her room and being used by other residents, but that aside the staff do always try and help locate it.
Thank you for taking the time to leave your kind words. We are happy to hear you feel like your Mum is happy at the home and hopefully she feels like a part of our Lynton Hall family. We have a genuine regard for all of our residents and we will discuss your feedback with the homes manager to help them continually improve their service.
My auntie was a resident at Lynton Hall for four years before she passed. The staff are friendly and always ready to support with a smile on their face. The new management team are accommodating. My family were surprised to receive a sympathy card with a lovely message from the manager, staff and residents.
Thank you for taking the time to leave your review. We are saddened to hear about your loss but it is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully you will go away from this feeling like your auntie received the best possible care.
Attended the Hawaiian Luau Party organised by the newly appointed manager. I must say the party was fun and everybody enjoyed it. Lots of food and drinks, good entertainment and games were participated by guests, residents and staff. Never seen like that before, such an experience. Residents are well looked after, staff are polite and always ready to help. Can't wait for more parties to attend!
Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Lynton Hall for your stay and we look forward to seeing you again.
My mother has been a resident at Lynton Hall Care Home for 10 months, and I am very pleased with how my mother has been cared for. The staff are attentive, friendly and always have time to chat with my mother. The food is prepared in the home’s own kitchen and is of a very high standard with choices available to the residents. It gives me great peace of mind to know that my mother is being well looked after and that she is happy, contented and gaining weight.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care, and we are looking forward to seeing you again.
Good, professional and friendly service. The staff are amazing and very hospitable and take very good care of my mother who has been staying there for the past couple of years. I would recommend Lynton Hall to anyone needing a care facility.
Thank you for taking the time to leave your lovely feedback. We are happy to hear you feel at ease with your mother in our care. Please let us know if there is anything more we can do to continue making your mother's stay at Lynton Hall as comfortable as possible.
I didn't have a very good experience with the home telling me that my Dad had put on a lot of weight and needed bigger clothes. When I next visited him this was not the case. I had purchased new bigger clothes as asked but they were far too big for him. Communication not always great.
Thank you for your feedback. I have passed your comments on to the management team, we use all feedback to continuously improve our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 September 2026Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.
News (1) & Events (0)
- 27 Mar 2025
Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...
There are no upcoming events for Lynton Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Lynton Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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