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Lynton Hall Care Home

2 Lynton Road, New Malden, London KT3 5EE
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I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)
Lynton Hall Care Home, New Malden
the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden
The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)
Lynton Hall Care Home, New Malden

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.

A former convent, this home has been refurbished to provide spacious and homely...  

Care Provided by Lynton Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,165From £1,280
Nursing CareFrom £1,450From £1,595
Nursing Dementia CareFrom £1,500From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janet Musama(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (5)

Visiting

  • We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.

Parking

  • On-site parking available.

Lynton Hall Care Home Reviews (69)

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9.6

Lynton Hall Care Home has a Review Score of 9.6 (9.575) out of 10, based on 12 reviews in the last 2 years. Over all time Lynton Hall Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from C N (Son of Resident) published on 13 June 2017 Submitted via Postal Card
Overall Experience
Mum has been in Lynton Hall for eight months now and seems to have settled in very comfortably. The staff are friendly and helpful and Mum has warmed to them as they have to her.
She seems to have a good bond with everybody here.
Mum suffers from Multi-System Atrophy but since being at Lynton Hall, she has made a remarkable improvement and that's a testament to the quality of care she has received.

So far all is good. As a suggestion my mother likes salads in the summer, maybe tuna salad with cold potatoes with mayonnaise. She also likes Mediterranean salads with balsamic dressing.

Reply from Jayne Duck, Customer Services Administrator at Lynton Hall Care Home
Thank you for your review. We are pleased to hear about your positive experience and that your mum has settled in well and that she has now got a good bond with everyone.

We appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Felicity L (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience

My mother moved to Lynton Hall frail and frightened and confused. She ended her life there peacefully having enjoyed her time in the home - secure and well cared for. The staff were equally caring to the family during her stay and in the difficult process of saying goodbye and clearing her room.

Reply from Simone Berkeley, Customer Service Advisor at Lynton Hall Care Home

Condolences, “Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing this with us; we will pass the comments to the home manager".

The Bupa Customer Care Team.

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Review from J D (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience
My mother was looked after here for the last three years of her life.
The kindness and consideration of all the staff has been amazing.
All aspects of care are excellent, from the nurses and carers as well as housekeeping and catering.
This is a 'home' not a fancy modern hotel, so it may not be for you.

However, without doubt, Lynton Hall is 5 stars in its depth of knowledge, treatment, care and kindness shown to residents and their relatives.

Reply from Simone Berkeley, Customer Service Advisor at Lynton Hall Care Home

Our condolences, thank you for your review, we appreciate your feedback and you taking time to leave it, We are pleased to hear about your positive experience and appreciate you sharing it with us, we will pass the comments onto the home manager.

The Bupa Customer Care Team.

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Review from C H S (Partner of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I have visited Lynton Hall virtually every day for the past two years to help one of the residents with her lunch. I have seen all aspects of the home and spoken to its managers, nurses, carers, kitchen staff and cleaners. My impression is of a well administered institution with genuine care shown for all residents. Individuals, many with dementia, are given close personal attention, particularly when eating or needing help with the lavatory. The ladies who give this care are endlessly patient, especially so when dealing with residents who, through no faults of their own, are awkward or bad tempered. I have nothing but admiration for the care given. The beloved lady I visit, who needs help with everything, is beautifully looked after and, within her limitations, tells me she is happy. I cannot ask for more.

Reply from Emily Wilson, Customer Service Administrator at Lynton Hall Care Home

Thank you for sharing your lovely feedback with us, we really appreciate it. I am so pleased that you are happy with the care Lynton Hall are providing and that you would recommend this home to others. The Bupa Customer Care Team.

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Review from Jackie L (Friend of Resident) published on 24 October 2016 Submitted via Postal Card
Overall Experience

My friend came to the care home from the hospital in Feb 2016. She was initially a 'demanding' patient. She had complex health issues resulting in her being confined to bed. Over the months her condition slowly deteriorated. I give every credit to her carers, chef and nurses who made sure she was always comfortable and pain-free. The food was specially cooked for her. Her room was spacious and kept clean.

Reply from Rose Pickering, Customer Service Administrator at Lynton Hall Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Edna K (Resident / Service User) published on 13 October 2016 Submitted via Postal Card
Overall Experience
All the staff were so lovely and caring. They were always smiling and helpful. In fact, you couldn't fault any staff or anything.

The food was a bit repetitive but pleasant. And I will be back.

Reply from Lydia Waller, Customer Service Administrator at Lynton Hall Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Nella C (Friend of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience

Our friend arrived at Lynton Hall Care Home late in April this year (2016) having spent almost 3 months in the hospital. He was disorientated and unhappy not to be able to go back home. The manager at Lynton Hall Care Home and his team made it possible for us to feel at peace leaving our friend there to live the last of his days. Recently our friend turned 100. The team at Lynton Hall Care Home were AMAZING!! They arranged a beautiful celebration for the 100th birthday, made a cake, prepared snacks, got all other residents dressed up for the occasions, got the Mayor to attend, got an entertainment singing group and harpist to play. AMAZING. I could just carry on. The event was in the local newspaper.

Reply from Lydia Waller, Customer Service Administrator at Lynton Hall Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Alison D (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card
Overall Experience

Fantastic presentation of food buffet on open day. Great change for residents and family, change for upstairs residents to spend time downstairs.

Reply from Rose Pickering, Customer Service Administrator at Lynton Hall Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Veronica E (Daughter of Resident) published on 13 April 2016 Submitted via Postal Card
Overall Experience

My father came to Lynton Hall on 31/12/15 having spent a long time in hospital. Within a few days my stress and anxiety were greatly decreased as I could see the care that was being given to him by all the staff. My father was treated with the utmost kindness and respect by all he staff. The facilities in the home were maintained to a very high standard and dad's special diet was prepared without fuss. I felt staff also cared for my mum and were supportive to her as well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.

News (1) & Events (0)

News
  • 27 Mar 2025

    Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...

Upcoming Events

There are no upcoming events for Lynton Hall Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (0)

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