
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.
A former convent, this home has been refurbished to provide spacious and homely...
Care Provided by Lynton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Lynton Hall Care Home for full pricing details and T&Cs.
Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Janet Musama (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (5)
Visiting
- We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.
Parking
- On-site parking available.
Lynton Hall Care Home Reviews (80)
Lynton Hall Care Home has a Review Score of 9.5 (9.547) out of 10, based on 23 reviews in the last 2 years.
Over all time Lynton Hall Care Home has 80 reviews.
All members of staff, irrespective of their role, treated my 94-year-old mum with the greatest dignity, kindness and care. Their smiling faces and helpful attitude offered such a friendly and positive atmosphere.
The choice of meals and the quality of food was also excellent.
Thank you for your review. We are pleased to hear about your positive experience and will share your comments with the home’s manager. The Bupa Customer Care Team
Very friendly welcome when I first arrived and showed round, with various explanations. For nearly two months now we have had nothing but kindness and are impressed with the care shown by all members of staff.
Thank you for your review of Lynton Hall Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the kindness and care shown by the staff. We will share your comments with the home's manager. The Bupa Customer Care Team.
My mother spent three and a half years in Lynton Hall Care Home. I am very grateful to the staff for their kind and caring treatment of her. Her needs and wishes were attended to in an exemplary manner. Friends and relatives always made welcome. I would be happy to recommend this care home to everyone.
Thank you for your review. We are pleased to hear about your positive experience and pride ourselves on the exceptional staff we provide at our homes. We appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
As a service user and his family, we are extremely grateful and satisfied with the service we receive in this care home.
We cannot ask for anything more.
The management and staff work very well as a team and with us.
We are happy to recommend them.
Thank you for your review of Lynton Hall Care Home, we are pleased to hear that you are happy with the care given to your father and glad you are receiving a better service that you are satisfied with. We appreciate your comments on the staff here and will share your review with the care homes manager. The Bupa Customer Care Team.
I came to England from Australia to place both my parents into nursing care. After only two days of residing in Lynton Hall, my anxiety and fear disappeared. They were happy, well fed and well dressed. The rooms are marvellous. The staff, caring friendly and professional. Their quality of life has improved 100 %. Thank you.
Thank you for your review of Lynton Hall, we are pleased to hear that your parents are being well cared for and that you happy with them staying there. We appreciate all your comments of the care home and the staff, which we will share with the care home's manager. The Bupa Customer Care Team.
Since she arrived, she has started mixing with the residents and very much enjoys the food.
She is happy here and long-standing ailments such as leg ulcers which have been well attended upon.
I am very pleased with the placement here.
Thank you for your review of Lynton Hall, we are pleased to hear that your Mother is settling well into the care come and is enjoying the food provided for the residents. We appreciate your comments and will share then with the care home's manager. The Bupa Customer Care Team.
During her brief stay at Lynton Care Home, my sister has been treated in an extremely caring and professional manner and I have no hesitation in recommending your services.
Thank you for your review. We are pleased to hear about your sister's positive experience at Lynton Hall care home. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team
I am comfortable here. Food is adequate and the staff are helpful.
I would recommend this home to family members/friends if they needed similar care.
Thank you for your review. It is lovely to hear that you are happy and settled in our care.
My father was a resident for nearly two and a half years with pick's dementia. The care from all the staff during this time was excellent. The staff showed genuine interest, care and warmth. Getting to know and understand his character. My father's health declined from June 2017 and the staff ensured we were fully informed of all that was happening. All staff were immensely supportive during his demise and their care during his death was very much appreciated.
So sorry to hear of your loss, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
The receptionist who was the first person we spoke to and met was a delight showing us around with warmth and enthusiasm. My parents were treated with concern and good humour where appropriate. My mother turned 80 while there and received a cake which was a very sweet idea. The home was always clean which gave us confidence.
The resident's cats were sweet and at times entertaining. The manager was reassuring and eased my mind at a potentially stressful time by being flexible nursing staff were thorough and caring.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
They were very quick to visit mum in the hospital so her needs could be assessed before her arrival. From the onset, she was very well monitored and I was amazed at how quickly she settled in and started making progress.
Mum’s clothes were all labelled by the staff on arrival and anything new I bring is done promptly.
The activities team ensure there is never a dull day with a new schedule of events every week. The music and television programmes in the lounge are always selected with the residents in mind.
On mum’s birthday, they baked her a cake, decorated her room and made it a really memorable day, which it was, considering how weak she was when she first arrived over a year ago. Heartfelt thanks to you all.
Thank you for your review. It is so nice to hear that your mum has settled and is making progress. I'm sure she enjoyed her birthday and this will be remembered by you all for the good day that it was.
She seems to have a good bond with everybody here.
Mum suffers from Multi-System Atrophy but since being at Lynton Hall, she has made a remarkable improvement and that's a testament to the quality of care she has received.
So far all is good. As a suggestion my mother likes salads in the summer, maybe tuna salad with cold potatoes with mayonnaise. She also likes Mediterranean salads with balsamic dressing.
We appreciate your comments of our home and will share your comments with the home’s manager.
My mother moved to Lynton Hall frail and frightened and confused. She ended her life there peacefully having enjoyed her time in the home - secure and well cared for. The staff were equally caring to the family during her stay and in the difficult process of saying goodbye and clearing her room.
Condolences, “Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing this with us; we will pass the comments to the home manager".
The Bupa Customer Care Team.
The kindness and consideration of all the staff has been amazing.
All aspects of care are excellent, from the nurses and carers as well as housekeeping and catering.
This is a 'home' not a fancy modern hotel, so it may not be for you.
However, without doubt, Lynton Hall is 5 stars in its depth of knowledge, treatment, care and kindness shown to residents and their relatives.
Our condolences, thank you for your review, we appreciate your feedback and you taking time to leave it, We are pleased to hear about your positive experience and appreciate you sharing it with us, we will pass the comments onto the home manager.
The Bupa Customer Care Team.
I have visited Lynton Hall virtually every day for the past two years to help one of the residents with her lunch. I have seen all aspects of the home and spoken to its managers, nurses, carers, kitchen staff and cleaners. My impression is of a well administered institution with genuine care shown for all residents. Individuals, many with dementia, are given close personal attention, particularly when eating or needing help with the lavatory. The ladies who give this care are endlessly patient, especially so when dealing with residents who, through no faults of their own, are awkward or bad tempered. I have nothing but admiration for the care given. The beloved lady I visit, who needs help with everything, is beautifully looked after and, within her limitations, tells me she is happy. I cannot ask for more.
Thank you for sharing your lovely feedback with us, we really appreciate it. I am so pleased that you are happy with the care Lynton Hall are providing and that you would recommend this home to others. The Bupa Customer Care Team.
My friend came to the care home from the hospital in Feb 2016. She was initially a 'demanding' patient. She had complex health issues resulting in her being confined to bed. Over the months her condition slowly deteriorated. I give every credit to her carers, chef and nurses who made sure she was always comfortable and pain-free. The food was specially cooked for her. Her room was spacious and kept clean.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The food was a bit repetitive but pleasant. And I will be back.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Our friend arrived at Lynton Hall Care Home late in April this year (2016) having spent almost 3 months in the hospital. He was disorientated and unhappy not to be able to go back home. The manager at Lynton Hall Care Home and his team made it possible for us to feel at peace leaving our friend there to live the last of his days. Recently our friend turned 100. The team at Lynton Hall Care Home were AMAZING!! They arranged a beautiful celebration for the 100th birthday, made a cake, prepared snacks, got all other residents dressed up for the occasions, got the Mayor to attend, got an entertainment singing group and harpist to play. AMAZING. I could just carry on. The event was in the local newspaper.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Fantastic presentation of food buffet on open day. Great change for residents and family, change for upstairs residents to spend time downstairs.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My father came to Lynton Hall on 31/12/15 having spent a long time in hospital. Within a few days my stress and anxiety were greatly decreased as I could see the care that was being given to him by all the staff. My father was treated with the utmost kindness and respect by all he staff. The facilities in the home were maintained to a very high standard and dad's special diet was prepared without fuss. I felt staff also cared for my mum and were supportive to her as well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 September 2026Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.
News (1) & Events (0)
- 27 Mar 2025
Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...
There are no upcoming events for Lynton Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Lynton Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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