
the entire staff from every aspect of the care home have shown humility, care, dignity and patienceHilesh R(Son of Resident/Service User)

we have found the staff to be absolutely wonderful. They treat Mum as one of their own relativesDeborah C(Daughter of Resident/Service User)

I was particularly pleased by the entertainment and social activities for all the residentsFelix S(Son of Resident/Service User)

the entire staff from every aspect of the care home have shown humility, care, dignity and patienceHilesh R(Son of Resident/Service User)

we have found the staff to be absolutely wonderful. They treat Mum as one of their own relativesDeborah C(Daughter of Resident/Service User)

I was particularly pleased by the entertainment and social activities for all the residentsFelix S(Son of Resident/Service User)

A purpose-built residential care home, Manor Court offers a range of tailored care options for short or long term needs. Care is provided to people living with dementia, Parkinson’s and Huntington's disease and also to the young physically disabled. Palliative care is also available.
The home consists of four separate houses each offering comfortable accommodation with a relaxed and friendly atmosphere. Landscaped gardens complete with furnished patio areas, raised flower beds...
Care Provided by Manor Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 111 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Manor Court Care Home for full pricing details and T&Cs.
Contact Manor Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Nimmy Markson(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (111)
Parking
- On-site parking available.
Manor Court Care Home Reviews (64)
Manor Court Care Home has a Review Score of 9.0 (9.011) out of 10, based on 16 reviews in the last 2 years.
Over all time Manor Court Care Home has 64 reviews.
Staff are amazing, compassionate and very kind. They serve residents with absolute love and care tending to all needs with a smile. The staff are selfless! Residents including my mother are treated well to maintain dignity.
We're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Kind" and "Compassionate" being used to describe our staff and we are pleased to hear that your Mother is well cared for and looked after. Please don't hesitate to reach out if there's anything more we can do.
When mum came to Manor Court in December, she really brightened up! The staff have been so caring and supportive. The care given is exceptional. Mum's condition means that she is deteriorating, but the staff keep her comfortable and treat her with dignity. Mum's taste for food changes, and she wants home-cooked meals. The staff here try to cater for her needs, but mum isn't eating very much.
Thank you for taking the time to leave your review. It is lovely to hear you describe the care your Mum receives as "exceptional". Please let us know if there is anything more we can do to make your Mum's stay as comfortable as possible.
My mum has resided here for over 3 years, and my dad stayed for a short while too. The staff are nothing short of amazing. They provide excellent care, and my family and I are extremely grateful to them.
We're so grateful that you've taken the time to share your thoughts. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It's reassuring to hear that our approach to care has brought you and your family peace of mind. We're fortunate to have such a dedicated...
Very helpful. Difficulty in getting into communal area as needs supervision when in a wheel chair, and only wants to be up for a short time.
Thank you for taking the time to leave your review. We hope Manor Court care home did everything to make the transition as easy as possible. Please don't hesitate to reach out if there's anything more we can do.
My mum being of Africa Caribbean descent requires above and beyond grooming
Jocelyn, make sure that my mum's skin is creamed after it's been washed and she make sure she puts grease in her hair and plat her hair for her and takes care of the grooming of the hair on her face
It gives me great comfort to know that Jocelyn is doing this extra care from her heart
Thank you for your lovely review. We are so happy to hear that you find Jocelyn's care of your Mum to be exceptional. We will certainly pass your comments on. Thank you again for your kind words.
As NOK of one of the residents I visit Manor Court regularly. There is a happy and relaxed atmosphere where all the residents receive good care and attention. Often activities are arranged, but if not then staff engage with residents and any visitors, and it feels very welcoming. The food always looks really appetising and there is usually plenty of it too, and the choices offered enables cultural and religious preferences. The nursing care is also very professional and staff work hard to understand and meet the specific needs of all residents.
We appreciate you sharing your experience with our home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We hope to continue providing your loved one with the best possible care.
My mother-in-law came here nearly a year ago last year October 2024. She has been looked after very well by the wonderful regular staff and management. She is very comfortable with Asian staff to talk to, and ask for any type of help she needs. She doesn't enjoy the activities because she cannot sit on the chairs. Management informed us if there is any issue with her health, and looked after by the GP and other services eg - 111. Care home is very secure, clean and very welcoming. Foodwise - she enjoys the Indian Food, Dali, Curry and Rice, and Lentils. So overall, she is happy.
Thank you for taking the time to leave your review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. Mealtimes are such an important part of daily life, and it's lovely to hear that your mother-in-law finds them enjoyable. We hope to continue providing your loved one with the best possible care.
My brother was placed in the care of staff at Manor Court and despite a diagnosis of parkinson was treated appallingly, often left alone to falls and injury and on one occasion found alone in the car park wondering! the facilities and food are extremely basic as was his single room with no shower or toilet facility, not the pictures shown on web site my brother often put to bed unwashed or undressed personal effects were stolen by the staff entrusted with my brothers welfare a gold holy bracelet that can never be replaced a gift from our late parents was personally removed and replaced with a metal one as well as his mobile being stolen from his room - after suffering several falls resulting in injury lack of care and my brother telling me that a male carer had slapped him it was necessary to remove my brother from any further harm it also took two months to refund money held in account despite giving over details on the day my brother was removed do not leave your loved ones here !!!
Thank you for taking the time to leave your review. The health and welfare of our residents is a priority, and we have investigated all the points you have raised. If you would like to discuss them further, please contact our Risk and Governance team on 0113 360 4806.
Nothing is never too much trouble for staff
Excellent engagement staff>resident>family members
Excellent meals - food looks delicious!!!
RGN's always happy to update with clinical queries
Staff always seem happy and evident is how much they enjoy their jobs!
As I live>2hr drive awat, knowing the resident is in safe hands is a blessing.
Keep up the good work and thank you!!!
Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
We have found the staff to be extremely helpful, polite & caring. They were very informative, nothing was too much trouble. Everyone made us feel most welcome & did everything possible to make our visit a comfortable experience. We found the patient care to be extremely good & they were treated with care & dignity.
Thank you for taking the time to leave your lovely review. It is always nice to hear from family and friends feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make loved ones stay as comfortable as possible.
Thank you Manor Court for looking after my mother. Your staff are wonderful!
Thank you for taking the time to leave your review. We are sorry for you loss and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully you will go away from this feeling like your mother received the best possible care.
She has been looked after very well and pleased with her personal hygiene, changing her clothes, combed hair and changed her bedsheets etc. She can communicate with the carer and tell them if she needs something. Overall she is happy here.
Thank you for your kind words. It is wonderful to hear that your Mum is happy and content at Manor Court Care Home. We are pleased to hear that your Mum is enjoying the delicious meals provided and that she is able to communicate with our staff. We hope to continue providing your loved one with the best possible care.
The care home organised a bus trip to see the Christmas lights in London. Two buses took about 16 residents on a rather wet and windy Friday evening on a route that took in the popular streets in the city. Due to traffic, it was slow going but this meant more time to appreciate all the fantastic lights. When we returned everyone was pretty tired but had enjoyed a great experience.
We appreciate you taking the time to leave us your lovely review. We are so pleased to hear that you and our residents had a fantastic time seeing the Christmas Lights. We hope that you can feel at ease with your Friend in our care. Please let us know if there is anything we can do to make your Friend's stay as comfortable as possible.
An excellent care facility, the staff are kind and caring. The home is very clean and well-run. My brother is so happy here. Thank you so much Manor Court.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your brother in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.
We went to visit our friend as we do on her birthday each year. Our friend knew we were coming and was ready for us. One member of staff was particularly helpful and kept coming to see if we had everything we needed. We had experienced this from other staff on other visits. The only difficulty was getting into the unit on a Sunday.
Hello and thank you for taking the time to write the staff at Manor Court Care Home a review. We are thrilled you were able to celebrate your friend's birthday with her and we wish her many happy returns. We will bear your comments in mind moving forward. Thank you again and best wishes.
All the staff in the Willows Suite were very attentive, professional and friendly at all times. We can't fault them at all. They were always there when our dad or we needed them. They made us feel very welcome and any request was never a problem.
We want to express our thanks to all the staff at the home.
These staff are all angels and should be rewarded for all their hard work, professionalism and dedication.
Take care and God bless.
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Professionalism" and "Dedication" being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
My nephew is a resident at Manor Court Care home. I am very happy with the care my nephew is getting from the staff and the cleanliness of the home. He is doing very well with physio. Thank you.
Thank you for your lovely review. We are pleased to hear that you are impressed with the high levels of care your nephew receives and that you can feel at ease knowing that he is safe and happy. Please let us know if there is anything we can do to make your Nephew's stay as comfortable as possible.
As a family, our experience of Manor Court has been wonderful. They have supported and cared for Dad so well. They have also supported us as a family, at some really tough and emotional times especially when Mum was rushed into hospital and Dad was so very upset. We do not have anything but very kind words to say about all the staff, always.
Thank you for taking the time to leave your review. We are glad to have helped you and your family through such difficult times. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.
The staff treat him very well, his needs have been met. Staff are attentive at all times. They communicate well when I call him from home.
Thank you for your kind words. We are pleased to hear that your loved one's needs are being met and that you have good communication with Manor Court Care Home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
We are happy with the staff and the management. My dad is happy. he feels secure here so we are happy here. All facilities, food is good, like home, washing the clothes are good. Everyone is excellent, they listen to us and help us. Thanks to everyone.
We appreciate you taking the time to leave us your comments. We are so pleased that your Dad and family feel so well cared for, looked after, and listened to. Please let us know if there is anything else we can do to make Dad's stay as comfortable as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Manor Court, a purpose-built home ideal for residents who are 18 and over with a range of needs. That includes those living with a physical disability or dementia, as well as anyone in need of nursing care.
News (0) & Events (0)
There are no news items for Manor Court Care Home.
There are no upcoming events for Manor Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Manor Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Manor Court Care Home
What types of Care is Manor Court Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Manor Court Care Home have?
There are 111 Single Rooms.
What are the Facilities & Services at Manor Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Manor Court Care Home to the centre of Southall?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Court Care Home to verify any information. View our terms and conditions. Manor Court Care Home has an Enhanced Service -more info.