Submit a Review for Manor Court Care Home
Britten Drive, North Road, Southall, UB1 2SH
View Full Details of Manor Court Care HomeLatest Reviews for Manor Court Care Home
05 August 2025
My brother was placed in the care of staff at Manor Court and despite a diagnosis of parkinson was treated appallingly, often left alone to falls and injury and on one occasion found alone in the car park wondering! the facilities and food are extremely basic as was his single room with no shower or toilet facility, not the pictures shown on web site my brother often put to bed unwashed or undressed personal effects were stolen by the staff entrusted with my brothers welfare a gold holy bracelet that can never be replaced a gift from our late parents was personally removed and replaced with a metal one as well as his mobile being stolen from his room - after suffering several falls resulting in injury lack of care and my brother telling me that a male carer had slapped him it was necessary to remove my brother from any further harm it also took two months to refund money held in account despite giving over details on the day my brother was removed do not leave your loved ones here !!!
27 June 2025
Staff always friendly Nothing is never too much trouble for staff Excellent engagement staff>resident>family members Excellent meals - food looks delicious!!! RGN's always happy to update with clinical queries Staff always seem happy and evident is how much they enjoy their jobs! As I live>2hr drive awat, knowing the resident is in safe hands is a blessing. Keep up the good work and thank you!!!
16 April 2025
We have found the staff to be extremely helpful, polite & caring. They were very informative, nothing was too much trouble. Everyone made us feel most welcome & did everything possible to make our visit a comfortable experience. We found the patient care to be extremely good & they were treated with care & dignity.
12 March 2025
I will always be indebted to Manor Court for the care and compensation they showed my mother. My mother received palliative care at Manor Court last year. The care she received made the last months of her life comfortable and dignified. Thank you Manor Court for looking after my mother. Your staff are wonderful!
07 March 2025
I have been here to see my mum everyday. She gave me the feedback, what she has ate for lunch and it was very tasty she likes the food and very happy and satisfied. She has been looked after very well and pleased with her personal hygiene, changing her clothes, combed hair and changed her bedsheets etc. She can communicate with the carer and tell them if she needs something. Overall she is happy here.
09 January 2025
The care home organised a bus trip to see the Christmas lights in London. Two buses took about 16 residents on a rather wet and windy Friday evening on a route that took in the popular streets in the city. Due to traffic, it was slow going but this meant more time to appreciate all the fantastic lights. When we returned everyone was pretty tired but had enjoyed a great experience.
24 December 2024
An excellent care facility, the staff are kind and caring. The home is very clean and well-run. My brother is so happy here. Thank you so much Manor Court.
19 August 2024
We went to visit our friend as we do on her birthday each year. Our friend knew we were coming and was ready for us. One member of staff was particularly helpful and kept coming to see if we had everything we needed. We had experienced this from other staff on other visits. The only difficulty was getting into the unit on a Sunday.
06 August 2024
As a family, we were more than happy with all the care and attention that was provided for our late father whilst he was in care at the Manor Court Care Home for over 6 months. All the staff in the Willows Suite were very attentive, professional and friendly at all times. We can't fault them at all. They were always there when our dad or we needed them. They made us feel very welcome and any request was never a problem. We want to express our thanks to all the staff at the home. These staff are all angels and should be rewarded for all their hard work, professionalism and dedication. Take care and God bless.
25 July 2024
My nephew is a resident at Manor Court Care home. I am very happy with the care my nephew is getting from the staff and the cleanliness of the home. He is doing very well with physio. Thank you.
19 June 2024
As a family, our experience of Manor Court has been wonderful. They have supported and cared for Dad so well. They have also supported us as a family, at some really tough and emotional times especially when Mum was rushed into hospital and Dad was so very upset. We do not have anything but very kind words to say about all the staff, always.
08 May 2024
The staff are excellent and very caring. They take excellent care of my mum and even my father who visits every day!
03 May 2024
The staff treat him very well, his needs have been met. Staff are attentive at all times. They communicate well when I call him from home.
29 April 2024
We are happy with the staff and the management. My dad is happy. he feels secure here so we are happy here. All facilities, food is good, like home, washing the clothes are good. Everyone is excellent, they listen to us and help us. Thanks to everyone.
29 April 2024
I don't have any concerns which could cause me to worry. The resident has dementia and my worry is always that she cannot express her wishes but I haven't had a reason to worry as she is well looked after.
11 April 2024
My sister is happy.
09 April 2024
The activity coordinator was making all the people happy and getting in the party mood.
08 April 2024
My uncle has been a resident in Manor Court Care Home for more than 9 months, Staff have been very helpful and caring towards the patient. I would like to say a special thanks to three staff members in particular and the staff member at the reception. Definitely, there is still room for improvement which hopefully will happen in the near future.
25 March 2024
Bupa Manor Court Care Home - the staff are all very hard workers, smile on face, they face everyday tasks and they all play rolls individually and as a team.
22 March 2024
Generally, everything is satisfactory.
Latest Reviews for Manor Court Care Home
05 August 2025
My brother was placed in the care of staff at Manor Court and despite a diagnosis of parkinson was treated appallingly, often left alone to falls and injury and on one occasion found alone in the car park wondering! the facilities and food are extremely basic as was his single room with no shower or toilet facility, not the pictures shown on web site my brother often put to bed unwashed or undressed personal effects were stolen by the staff entrusted with my brothers welfare a gold holy bracelet that can never be replaced a gift from our late parents was personally removed and replaced with a metal one as well as his mobile being stolen from his room - after suffering several falls resulting in injury lack of care and my brother telling me that a male carer had slapped him it was necessary to remove my brother from any further harm it also took two months to refund money held in account despite giving over details on the day my brother was removed do not leave your loved ones here !!!
27 June 2025
Staff always friendly Nothing is never too much trouble for staff Excellent engagement staff>resident>family members Excellent meals - food looks delicious!!! RGN's always happy to update with clinical queries Staff always seem happy and evident is how much they enjoy their jobs! As I live>2hr drive awat, knowing the resident is in safe hands is a blessing. Keep up the good work and thank you!!!
16 April 2025
We have found the staff to be extremely helpful, polite & caring. They were very informative, nothing was too much trouble. Everyone made us feel most welcome & did everything possible to make our visit a comfortable experience. We found the patient care to be extremely good & they were treated with care & dignity.
12 March 2025
I will always be indebted to Manor Court for the care and compensation they showed my mother. My mother received palliative care at Manor Court last year. The care she received made the last months of her life comfortable and dignified. Thank you Manor Court for looking after my mother. Your staff are wonderful!
07 March 2025
I have been here to see my mum everyday. She gave me the feedback, what she has ate for lunch and it was very tasty she likes the food and very happy and satisfied. She has been looked after very well and pleased with her personal hygiene, changing her clothes, combed hair and changed her bedsheets etc. She can communicate with the carer and tell them if she needs something. Overall she is happy here.
09 January 2025
The care home organised a bus trip to see the Christmas lights in London. Two buses took about 16 residents on a rather wet and windy Friday evening on a route that took in the popular streets in the city. Due to traffic, it was slow going but this meant more time to appreciate all the fantastic lights. When we returned everyone was pretty tired but had enjoyed a great experience.
24 December 2024
An excellent care facility, the staff are kind and caring. The home is very clean and well-run. My brother is so happy here. Thank you so much Manor Court.
19 August 2024
We went to visit our friend as we do on her birthday each year. Our friend knew we were coming and was ready for us. One member of staff was particularly helpful and kept coming to see if we had everything we needed. We had experienced this from other staff on other visits. The only difficulty was getting into the unit on a Sunday.
06 August 2024
As a family, we were more than happy with all the care and attention that was provided for our late father whilst he was in care at the Manor Court Care Home for over 6 months. All the staff in the Willows Suite were very attentive, professional and friendly at all times. We can't fault them at all. They were always there when our dad or we needed them. They made us feel very welcome and any request was never a problem. We want to express our thanks to all the staff at the home. These staff are all angels and should be rewarded for all their hard work, professionalism and dedication. Take care and God bless.
25 July 2024
My nephew is a resident at Manor Court Care home. I am very happy with the care my nephew is getting from the staff and the cleanliness of the home. He is doing very well with physio. Thank you.
19 June 2024
As a family, our experience of Manor Court has been wonderful. They have supported and cared for Dad so well. They have also supported us as a family, at some really tough and emotional times especially when Mum was rushed into hospital and Dad was so very upset. We do not have anything but very kind words to say about all the staff, always.
08 May 2024
The staff are excellent and very caring. They take excellent care of my mum and even my father who visits every day!
03 May 2024
The staff treat him very well, his needs have been met. Staff are attentive at all times. They communicate well when I call him from home.
29 April 2024
We are happy with the staff and the management. My dad is happy. he feels secure here so we are happy here. All facilities, food is good, like home, washing the clothes are good. Everyone is excellent, they listen to us and help us. Thanks to everyone.
29 April 2024
I don't have any concerns which could cause me to worry. The resident has dementia and my worry is always that she cannot express her wishes but I haven't had a reason to worry as she is well looked after.
11 April 2024
My sister is happy.
09 April 2024
The activity coordinator was making all the people happy and getting in the party mood.
08 April 2024
My uncle has been a resident in Manor Court Care Home for more than 9 months, Staff have been very helpful and caring towards the patient. I would like to say a special thanks to three staff members in particular and the staff member at the reception. Definitely, there is still room for improvement which hopefully will happen in the near future.
25 March 2024
Bupa Manor Court Care Home - the staff are all very hard workers, smile on face, they face everyday tasks and they all play rolls individually and as a team.
22 March 2024
Generally, everything is satisfactory.