Manley Court Care Home

My daughter's father lived at Manley Court Care Home from August 2023 to February 2026. He has Huntington's disease and needs careful monitoring, correct nutrition and specialist care, but the standard he received was far below acceptable. He was wrongly put on Level 4 food instead of Level 6, causing significant weight loss. After the manager left in 2024, communication declined, and over the next year he lost more than 10kg without anyone informing me. By February he weighed only 47kg at 1.68m, severely affecting his mobility. His tablet also disappeared from his room. The GP refused to give me access to his medical records despite my Health and Welfare LPA and prescribed medication that had previously caused side effects. He suffered frequent falls, repeated A&E visits and clear effects of staff shortages. His social care team eventually moved him to a more suitable home. Based on our experience, I cannot recommend Manley Court for complex needs.

My mum has been staying here for a few months now, and I cannot fault any of the staff or facilities. I have peace of mind knowing my mum is here, which means a lot for anyone in this situation. I especially feel I could raise any concerns if I had any, to either Monica, Eda or Innocence. They are all great.

PS - Manu, who also looks after mother, is dedicated and good with her.

Very friendly staff, Nan seems very happy. Which makes me happy.

My partner has been here for 7 years. I noticed the nursing has been improved a lot more and the maintenance and the food. I never encountered a problem with the staff they were all nice, and the administration is so helpful when dealing with paper work for my partner. Hope you carry on with the good work, and more importantly, for the future, in order to have an excellent Nursing Home.

Everything is very good, lovely polite staff and my sister is well cared for.

The staff is brilliant, they take care of the patients with attentive care.

This is Mum's 2nd care home, the first was disastrous so my trust level was at zero when she first arrived in June. The staff at Manley Court have changed all that. Mum is safe, happy and flourishing. They are not only supporting Mum but us as a family too and we couldn't be happier.

It has turned out to be the perfect place for mum and we are so impressed with everything about it. Thank you to all the staff for the exceptional work you do.

My brother was admitted to Manley Court from hospital. Despite it being officially out of hours, he was accepted into their care. My initial anxiety about him going into care as a vulnerable adult with dementia and Down Syndrome, who was at the end of his life, was quickly dispelled. The staff were very caring, and the home itself was clean, and did not smell of urine like others I have visited. He died peacefully and with dignity. Thank you to everyone from nursing to admin and cleaners. Especially the nursing team.

My mother is on Hibiscus and she enjoys her time here. The activities keep her active and the staff are a joy and very helpful.

Very nice and friendly staff, loads of fun activities for the residents. Also is very clean and I'm very happy to know for sure my nan is being cared for properly. The care home is also very safe and secure with codes to get through the door or lift

My mother enjoys all her meals and eats/drinks very well. There are regular activities + events. The unit manager, nurse and all the carers ensure that the family is kept up to date with our mother's progress at all times. A huge thank you to all the staff.

My sister was put in home in December 2024, from hospital + was given the best of care which has carried on ever since. When I visit at lots of different times she is always clean tidy + her room is the same. All the staff are loving + are always very nice + helpful to me if I need to ask anything. I wish my sister didn't have to be there but I'm happy for the care she always gets.

I would like to give a big thank your too a particular member of staff and her Team for the patience they have shown him, the great care they have provide, without their help, support understanding he would definitely not look like he does now, today was a prime example, before we arrived her and team who take care of his needs on a day to day basis , had decorated his room with happy birthday banners, presented him with a cake and sang happy birthday, the daily task they have to undertake is not easy and yet they took the time to put a smile on his face well done Manley Court.

I am especially pleased with the attention my cousin was given and surprised at the presence and care taken with the activities the residents were invited to join. My cousin only came here on the 3rd of December 2024 from a care home she has been in for many years. (She has been in care all her life). She settled so well and quickly. The staff are also careful and the activities are a real surprise. She is really happy to join with the other residents and the caring staff. The food is excellent and a great improvement on what she has been used to. The activities ladies must be complemented on their imagination and ideas.

My Mum struggled to receive contact from the home to get updates on how Dad was doing. He had better respite elsewhere and would not send him back here for respite or care.

On my visiting days I normally arrive early to help assist with Mum as it makes me feel more connected with her and she with me although she is non-verbal. The staff are very nice at all times even when extremely busy. I am glad I chose this care home as residence for my mother.

We are surprised and impressed with the accommodation at Manley Court Nursing Home, more importantly at the care my brother-in-law is receiving. The staff are brilliant, they undertake unpleasant tasks but still they continue to smile and are extremely patient. Each time we have visited, he's always well cared for, they even managed to cut his hair and beard, he looked a different person. We mentioned he loved his garden and would spend hours outside, when we went back to visit him, the staff had taken the trouble to move his bed so he could see very clearly into the garden. We came away feeling very reassured he is in safe hands and well cared for.

Our family friend was transferred to Manely Court Care Home last month. Following several visits, I have been very impressed with the friendly, caring staff and the welcoming environment. The rooms are bright and clean and security for the dementia unit is well-controlled. The management have been helpful and with a lovely personal touch, a birthday cake was made for our friend on his birthday. Now much more reassured regarding his care. Thank you.