
Nursing care is very good in Manley Court and staff are all friendly and welcoming.Pat W(Wife of Resident/Service User)

staff are all friendly and welcoming. They are also caring, kind and show respect,Pat W(Wife of Resident/Service User)

we have noticed a change in him already happy and smiling.Mark H(Son of Resident/Service User)

Nursing care is very good in Manley Court and staff are all friendly and welcoming.Pat W(Wife of Resident/Service User)

staff are all friendly and welcoming. They are also caring, kind and show respect,Pat W(Wife of Resident/Service User)

we have noticed a change in him already happy and smiling.Mark H(Son of Resident/Service User)

Manley Court provides nursing, residential and dementia care, post operative convalescence, respite and palliative care. Care is also provided within the friendly setting to those living with Parkinson’s, Huntington's and the young physically disabled. Advanced bookings are available.
Located close to local amenities in a quiet area of New Cross, the home places comfort and residents' happiness as a top priority. En-suite bedrooms provide plenty of space for personal belongings...
Care Provided by Manley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Manley Court Care Home for full pricing details and T&Cs.
Contact Manley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Innocent Anokute (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
Visiting
- We’re on the site of the old Millwall ground, a five-minute walk from the A2 Old Kent Road/New Cross Road and 15 minutes from New Cross Gate tube station.
Parking
- On-site parking available.
Manley Court Care Home Reviews (60)
Manley Court Care Home has a Review Score of 9.3 (9.314) out of 10, based on 18 reviews in the last 2 years.
Over all time Manley Court Care Home has 60 reviews.
All the staff have been great. My mother has a ground floor room so I am able to see her through the window, which is wonderful during these unprecedented times. My mother looks good and is looked after extremely well.
Well done to all the staff including all kitchen staff and everyone who looks after my mother. Thank you so much.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
Nursing care is very good in Manley Court and staff are all friendly and welcoming. They are also caring, kind and show respect, patience and diligence, even when patients/residents can sometimes be difficult. The home is clean and fresh and residents' rooms are well maintained. Food is generally varied and nutritious, although the difference between fork-mashable and pureed food is not always appreciated. Pureed food, in general, seems rather bland. The few activities I have seen tend to be unimaginative and somewhat limited, although outings have proved popular. It is appreciated that residents with dementia are sometimes difficult to involve in activities, so perhaps need to be encouraged more as appropriate. As with many homes, laundry can be problematic and items, even when named, frequently go astray. The home is trying to address this. In all, patients/residents are safe and comfortable, and relatives are kept well informed.
Thank you for taking the time to leave your review. Our resident’s health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
My friend was well taken care of each time I ever visited. Staff were very polite, respectful, kind, never in a hurry and appeared to love their job. The manager and staff are very professional. They all respect data protection. The home is very neat, my friend's room was very neat, she had nice music which she was humming along to. Staff took care of her sore. Staff were very friendly and polite to visitors. I recommend this facility as 5*.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team
I'd like to thank all of the staff at Manley Court for taking care of my Great Uncle for more than one year. They have been very hospitable and accommodating to any needs and queries.
Thank you for your review of Manley Court Care Home, we are pleased to hear that your Great Uncle is being well cared for here. We appreciate your comments and will share these with the care homes manager. The Bupa Customer Care Team.
My Mother spent six years in Manley Court. The staff were very friendly and respectful to both my Mum and the family. The mouth and skin care were excellent. Though my Mum was bed bound for the six years she spent within the care home there was no case of bed sores.
Thank you for your review of Manley Court care home. We are pleased to hear that you have had a positive experience of the home and the staff that cared for your Mother. We appreciate your comments and will share these with the care homes manager. The Bupa Customer Care Team.
I was initially extremely anxious about my mum entering the care facility as there is so much negative press around this. However, I found the staff at Manley Court so caring and so professional. My mother is a dementia sufferer and so not the easiest of persons to deal with. However, the staff have shown her so much care and respect. She settled very quickly. It has been a pleasure of her to be here.
Thank you for your review. We appreciate your comments made of the home and the staff working there. We are glad that your Mother has settled well at Manley Court and she is being well cared for during her stay. Your comments will be shared with the care home's manager. The Bupa Customer Care Team.
Coming from a previous home I did not know what to expect. But I find the carers warm, very friendly, caring and answer all my questions. The room is very clean and spacious. Their treatment of my family is very caring, her hygiene is so much better and her appearance is much brighter and happier since she has been there. When I visit its been much joy and relief to see how happy she is being there.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
The staff are heaven sent, thank you!
Thank you for your review and kind words about our staff. I'm so glad to hear that father was so well cared for while he was in our care.
The home was very accommodating to all her needs.
We would like to thank all the management and staff for taking such excellent care of my mother during her short stay while I was able to have respite.
Thank you for your review. I'm so pleased to hear how well cared for your mother was while in our care. It is the little things like a smile and a little bit of reassurance that makes all the difference.
I would highlight the following:
- My mother's hygiene was always of a high standard
- Staff members made relationships with my mother, not just care
- The fees for the notice period following a death should be reduced - a room fee only as care is not provided
- Do not hand this review form to family at the crematorium - insensitive!!
So sorry to hear of your loss, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate all your comments about our home. Going forward I will speak to the manager regarding the review cards.
The whole thing put together is excellent.
Well managed from my point of view and from what I can see from my observation.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Mum required 1:1 care due to the nature of her dementia. This is her second time at this care home and whilst visiting she appears calm and has settled in. There is still the potential to wander but this has been curtailed due to the one to one care she has been given. Mum sometimes needs lots of encouragement and patience to do day to day tasks. The care home has an understanding of this and now knows her very well. I hope this relationship continues in the future.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
My sister was a resident at Manley Court Care Home for seven years. During that time, she made many friends amongst the staff and also the other residents and their visitors. My sister soon began to look upon Manley Court Care Home as her natural home and was very happy there. During her time at Manley Court Care Home, they were never any serious issues and my sister was extremely well looked after.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
The staff are just great.
Thank you for your kind feedback, I am so pleased to hear that you are happy with the staff at Manley Court Care Home. The Bupa Customer Care Team.
I find the staff very friendly. People in there seem to be well looked after. Most times asked if I would like cup of tea or coffee. My friend is always clean and tidy and the room is. The food is good and made to my friend's needs as she has no teeth.
Thank you for your kind review. I am pleased to hear that your friend's needs are met by the staff at Manley Court. I will pass on your lovely comments to the home manager. Thank you again, The Bupa Customer Care Team.
Rooms are all ensuite, cleaned every day to a high standard and well maintained.
Food is good, variable and a different menu every day. Three meals a day. Family and friends of residents are encouraged to visit whenever.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My husband has been very well looked after and improved vastly having been sent here for end of life care. Instead of lasting 6 to 8 weeks, he lived for 15 months. I just worry about the reception area not being manned evenings and weekends.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I find the staff at Manley Court very experienced and kind. They are very helpful and look after my wife very well. If she has any problems they are soon resolved and my wife feels extremely safe and secure. I would recommend this nursing home to anybody that wanted to be looked after.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Staff are friendly and caring and the standard regularly improves.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The team on Primrose ward at Manley Court provided excellent respite care for my occasionally troublesome 91-year-old father, whilst building works were going on at his house. All the staff were very accommodating and were able to pass on tips to us about his ongoing care. Manley Court is not the most luxurious of surroundings as it caters for very high levels of nursing, however, the friendliness and helpfulness of the staff more than makes up for it. They were also more efficient and diligent regarding administration than other locations which did give an impression of business competence as well as care. I would feel very confident placing my father in their care again should the need arise for further respite care.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Manley Court warmly welcomes those over 18 with complex rehabilitation needs as well as the elderly seeking nursing, residential or dementia care.
News (0) & Events (0)
There are no news items for Manley Court Care Home.
There are no upcoming events for Manley Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Manley Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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