Manley Court Care Home

John Williams Close, Off Cold Blow Lane, London SE14 5XA
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9.6 59 Reviews
  • Manley Court Care Home, London
Manley Court provides nursing, residential and dementia care, post operative convalescence, respite and palliative care. Care is also provided within the friendly setting to those living with Parkinson’s, Huntington's and the young physically disabled. Advanced bookings are available.

Located close to local amenities in a quiet area of New Cross, the home places comfort and residents' happiness as a top priority. En-suite bedrooms provide plenty of space for personal belongings while a bright and pleasant conservatory allows residents to relax or welcome visitors.

Manley Court aims to offer an exciting selection of food to residents catering to individual tastes and requirements. A 'Night Bite' menu is also offered for out of snacks and refreshments.

The dedicated activity co-ordinator at the home creates a varied programme of activities for residents to take part in if they wish. Examples include gardening, baking and arts and crafts, which all take place in the dedicated activities room.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Manley Court Care Home.
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Care Provided by Manley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1065 – £1065
  • Self-Funded Residential Dementia Care: £1250 – £1250
  • Self-Funded Nursing Care: £1300 – £1300
  • Self-Funded Nursing Dementia Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1170 – £1170
  • RESPITE Self-Funded Residential Dementia Care: £1375 – £1375
  • RESPITE Self-Funded Nursing Care: £1430 – £1430
  • RESPITE Self-Funded Nursing Dementia Care: £1485 – £1485

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Manley Court Care Home to find out the exact price for your requirements.

Contact Manley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Manley Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Innocent Anokute (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)

Visiting

  • We’re on the site of the old Millwall ground, a five-minute walk from the A2 Old Kent Road/New Cross
    Road and 15 minutes from New Cross Gate tube station.

Parking

  • On-site parking available.

Manley Court Care Home Reviews (59)

9.6

Manley Court Care Home has a Review Score of 9.6 (9.642) out of 10, based on 20 reviews in the last 2 years.
Over all time Manley Court Care Home has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Manley Court Care Home
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Total of 59, showing 21-40
Review from S B (Daughter of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always a friendly and warm welcome! Such lovely staff on the Lavender Unit! Rooms and common areas always clean and tidy. My father is always clean and has a change of clothes. His beard and hair kept tidy. He is usually out of his room in the lounge or at the least sitting in his room out of bed.
Reply from Eden Tomlinson, Customer Service Adviser at Manley Court Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.
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Review from Annette L (Friend of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Short term respite care for my brother in law straight from hospital. With great care a bespoke package was arranged . His prospective care was assessed and individual needs addressed. The staff showed care and professionalismMarcia was especially outstanding and helped the family tremendously. Even
though my brother in law can demanding and particular he was accommodated. He enjoyed the food and his hot chocolate.
I was able to visit whenever I wanted and able to see how well the home was. I remain grateful that the home helped us so much. And throughly recommend Manley Court.
Reply from Grace Langfield, Customer Service Adviser at Manley Court Care HomeThank you for taking the time to leave your review. We are really pleased to hear that Manley Court did everything they could to accommodate your Brother-in-Law with our care and made that transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Moira R (Sister of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into Manley Court Care Home on the 28/7/23. I visited that afternoon and she was relaxed and already settled in. Her room is large and airy and clean, staff were extremely helpful, a good atmosphere. I visited again today for her birthday and she really is looking so very well, is much
calmer than I've known her in a long time. I'm pleased with everything so far. Thank you.
Reply from David Mclean, Customer Service Adviser at Manley Court Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your sister in our care and we hope Manley Court care home did everything possible to make the transition as easy as possible for her. Please let us know if there is anything we can do to make her stay as comfortable as possible and we look forward to seeing you again soon.
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Review from J H (Stepson of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Stepfather stayed in the Hibiscus ward giving us two weeks of respite. It was far better than expected. The staff very attentive and welcoming. The facility was clean. He even enjoyed the food. Medical care was also top-notch.
Reply from David Mclean, Customer Service Adviser at Manley Court Care HomeThank you for your kind words. It is always nice to hear words like “very attentive” and “welcoming” being used to describe our care. Hopefully, you will go away from this feeling like your stepfather received the best possible care.
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Review from O L (Son of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been at Manley Court for a few years now and we have been very pleased with the treatment which our mom has received. Her health has improved incredibly and every time we visited, it was obvious she is well looked after. Mummy's relationship with the staff and vice versa means she has found
a home from home. We are very pleased with the care mom receives at Manley Court.
Reply from Fran Donno, Customer Service Adviser at Manley Court Care HomeThank you for your kind words. We are glad to help you and your family through such a difficult time and we are happy to know that your Mum's health has improved due to the amount of care that we have for our residents. We are pleased to hear that you feel like part of our Manley Court family and we hope to continue providing your loved one with the best possible care.
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Review from Karen D (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent her last two and a half years at Manley Court before passing away in November. Although she had dementia she settled in very well, she adored one carer who always called her mama, which my mum loved. When she was in her last days I was made to feel that nothing was too much trouble.
Reply from David Mclean, Customer Service Adviser at Manley Court Care HomeThank you for your kind words. We are saddened to hear about your loss. We are very happy to hear you felt at ease with your mum in our care. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Sharon G (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for five years and the whole team has been great, she has been very well looked after here. My mum was in another home before this one which was terrible, we were so happy to have this fantastic place for our mum. One nurse, in particular, is wonderful.
Reply from Grace Langfield, Customer Service Adviser at Manley Court Care HomeThank you for leaving your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything else we can do to make your Mum's stay as comfortable as possible.
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Review from D C (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love the care that the staff have given to my mum. They are very friendly and helpful to her.
Reply from Rebecca Kellegher, Customer Service Adviser at Manley Court Care HomeThank you so much for your kind words. We hope to continue providing your loved one with the best possible care.
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Review from Elena P (Partner of Resident) published on 3 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has just returned home after 10 days of excellent care at Manley Court Care Home. Naturally, I was anxious to find the best possible care for him, so when a close friend told me that her mother had spent the last year of her life happily and comfortable there it was the obvious choice, and
it couldn't have been a better decision. My partner was treated with kindness and respect at all times. The nurses seemed to go out of their way to please him, going above and beyond their duty, I am really grateful to them.
Reply from David Mclean, Customer Service Adviser at Manley Court Care HomeThank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Thank you for choosing Manley Court for your stay.
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Review from H W (Partner of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Manley Court Care Home is a wonderful place to put your family, if you are looking for a home for them. At first, I did not think much about it, but I said to my friend 'lets give it a go', and we did, thank god we did, cause we have never looked back. We now enjoy every bit of it and my partner is
very happy at Manley Court. Through my experience in Manley Court and if my partner had stayed where he was before Manley Court, he would have been dead by now, no joke.
Reply from Amanda Barnes, Customer Service Adviser at Manley Court Care HomeWe appreciate you taking the time to leave us your comments, it is nice to hear that your partner is happy in our home and that you are happy with the care he receives. Please let us know if there is anything we can do to make your partner's stay as comfortable as possible.
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Review from Deborah B (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and look after my mum really well.
Reply from Amanda Barnes, Customer Service Adviser at Manley Court Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your mum is cared for well in our home and that you feel our staff are friendly. Thank you for choosing Manley Court for your mum's stay.
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Review from A G (Regular Volunteer) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit the home regularly to take a service of Holy Communion as well as doing 1 to 1 visits in the resident's rooms. All this is facilitated by the staff who oversee residents' activities. The staff not only greatly assist my visits, but also are models of the respectful loving care of the people
I meet. Their work is not always easy, but I have never seen them flustered or irritated. I have recommended the home on two occasions to members of the congregation but sadly on both occasions, the home was full. With lockdown, their safety measures have been exemplary.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for your feedback and your recommendation. We really appreciate you taking the time to leave us your comments.
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Review from R S (Nephew of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The interview was quite informative and useful. To know what the plans are for the future was useful and hopefully, as we all move forward, we can start visiting again on a regular basis.
The team at the home are always available to help with any issues that arise and are most helpful with everything
that is needed.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for your feedback about the recent meeting. We also look forward to being able to welcome you back in more regularly and to providing the new activities schedule going forward. Thank you again for taking the time to leave your review.
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Review from K S (Daughter-in-law of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience has only been during COVID and lockdown. Staff are very approachable. My mum-in-law seems happy and clean.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for your review. Please let us know if there is anything else we can do to make Mum as happy as possible in our care.
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Review from Jane W (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled very well and her room is clean.
Staff are very approachable and polite.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for your review. We are glad to hear your mum is settled. Please let us know if there is anything else we can do to make her as comfortable as possible.
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Review from Shelia M (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with the staff and management. If you have a problem, it gets sorted out straight away.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for your feedback. We are glad to hear that you are happy with the care your loved one receives at Manley Court.
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Review from I S (Daughter of Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with the home and services.
Very helpful and friendly staff.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for taking the time to leave us your review.
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Review from Dwight W (Son of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Did my test, got in!
Staff were very welcome. Dad seems happy and healthy. COVID restrictions were followed. I was encouraged to wear my mask.
Carers were very attentive and they were constantly checking to see that dad was ok.
My dad is in good hands.
Reply from Amanda Barnes, Customer Service Adviser at Manley Court Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your dad is in good hands at our care home and that he is happy. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.
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Review from Mark H (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Father became a resident in December 2020 So it's not been long, but we have noticed a change in him already happy and smiling. He loves the staff who are so friendly. We have been able to Facetime with him to chat once a week. Nothing is too much trouble for the staff, I have no worries about my
dad, I know he is well cared for in the best place. Hopefully, I will be allowed to visit him in the future when we are back to normal.
Reply from Stephen Rondel, Customer Advisor on behalf of the team at Manley Court Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your dad in our care.
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Review from Lee S (Daughter of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my mother went into care this March, and we have not been able to enter the care home.
All the staff have been great. My mother has a ground floor room so I am able to see her through the window, which is wonderful during these unprecedented times. My mother looks good and is looked
after extremely well.
Well done to all the staff including all kitchen staff and everyone who looks after my mother. Thank you so much.
Reply from Greta Narbutaityte, Customer Advisor at Manley Court Care HomeThank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
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Current Review Score: 9.6 (9.642)

Overview of Review Score

The Review Score of 9.6 (9.642) out of 10 for Manley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Manley Court Care Home is calculated as follows: ( (167 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 228 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Manley Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 30 Dec 2025

Manley Court warmly welcomes those over 18 with complex rehabilitation needs as well as the elderly seeking nursing, residential or dementia care.

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Awards / Recognitions (7)

Meet the Team (0)

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