Care Homes Owned by Bupa Care Homes in East Sussex

My Aunt Pat lived at Copper Beech for six and a half years, until she passed away peacefully this month, aged 101. She was cared for with real warmth, patience, and dedication throughout. Bindu and her team go far beyond what their demanding job requires. They are always kind, attentive, and loving. We're deeply grateful for everything they did for her. Thank you so much.

Many thanks to all the staff for taking such good care of our Mum Vilna whilst she had a respite stay with you. Everyone was very kind and helpful and it was a great comfort to know that she was safe and well looked after whilst she was there. Thank you again.

Everyone within this care home is exceptional in every way: Friendly, Polite, happy and understanding, providing a level of care I never expected to see and way above my expectations. Nothing is too much for anyone to assist you in anyway and they constantly keep you appraised and guide you with a profound knowledge in areas I'd never even considered. Highly recommended

I am so pleased my father is now living at Dean Wood Care Home. All the staff have been extremely helpful, from assisting with the initial residency set up, right through to managing his day to day needs. The peace of mind that comes from knowing he has professionals on hand and plenty of stimulation, has been invaluable.

Dean Wood has been my mother's home for the last 3 months. She came to Dean Wood straight from hospital and was in immediate need of nursing and care on an ongoing basis. Although this has been a difficult time for her (having lived semi-independently on her own until this year) she has settled in well. This has been in large part due to the sensitive care and consideration she has been shown by the kind and caring staff. This has applied to nursing, administrative and care staff. The environment at Dean Wood is warm and welcoming and residents' requests and concerns are promptly addressed. Services such as the hair salon and visiting chiropodist and a full programme of entertainment and activities have really helped to make this a place she feels she can belong to. A great setting on the South Downs and glorious views of the sea make this a pleasant environment to live in. Everything is clean and tidy. This is a high quality establishment which I would strongly recommend.

I have a long experience with Copper Beech as my sister has been a resident since Covid. She has a room on the first floor overlooking the garden and is well looked after by the very caring staff who are friendly, patient. The reception staff are particularly kind and helpful and nothing is too much trouble. Thank you to the home manager and all the staff.

What more can we say it was it was faultless as far as we could see and observed.

It gives me such peace of mind knowing that she is secure and contented and engaging so well with all the wonderful staff. What more can I say? It's probably the best Care Home in Sussex.

The care from all the staff, their interactions, interest, calmness, concern and humour made my Mum's last year here a really special experience, and knowing she was being looked after by people who genuinely cared was a huge boost for her family

So again THANK YOU.

Mum was a resident in Dean Wood for just over four years. I have nothing but praise for the way staff looked after her, especially in her final few weeks. The home was always clean and tidy, mum was always dressed well and there was a good choice of food at meal times. Staff were caring, considerate and thoughtful always putting mums needs first. I was always kept up-to-date with her nursing care regarding medications and care. In mums final few weeks at Dean Wood her health declined but she was always treated with such dignity and respect.

Our family cannot thank Dean Wood enough for the quality of care and support given by all members of staff, and we feel very lucky that mum had four years of being part of the 'Dean Wood' family. We really cannot recommend you enough.

My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very good management team.

After a difficult time at the Hospital & pressure to find a Care Home at short notice for my Mother, we have been delighted to find Dean Wood, the home is lovely, clean and spacious my Mum loves the decoration & choice of communal spaces.

The staff have all been exeptional warm, friendly and welcoming to my Mum and also the rest of the family, appreciating it is a difficult transition for everyone. What has really impressed me is that after only 2 weeks they have really got to know Mum & her likes and dislikes. As a result she is thriving and joining in many activities and making friends, the attention to details & preservation of dignity is great her hair, clothes and personal care are dealt with professionally and efficiently and communication with Mum is excellent.

My experience so far has greatly exceeded my expectations and my Mum is looking forward to using the roof terrace in the Spring / Summer with its spectacular views accross the Downs & Sea.

My aunt moved into Copper Beech Care Home at the beginning of January. We are incredibly happy with the home, every day the manager checks in with my aunt and all th staff are incredibly thoughtful & kind. We feel that Jill is in very safe hands. she enjoys the activities, run by the very hardworking Tia and the home also has a toddler group in the home every Wednesday morning. A great deal of thought goes into the care provided to my aunt & the staff really do give us time to communicate with them.

Dad stayed at Dean Wood for just over two years on the Clarence floor. We could not have asked for a more thoughtful and caring group of people to care for him over that time.

The staff were very attentive to his changing needs over that time. He grew more more fragile and at every step the staff moved swiftly and professionally to ensure he was safe and happy.

The afternoon events were always a highlight so it was 'Not Unusal' to find Tom Jones songs lilting out from the common room, or to see magicians making things appear and disappear or groups of happy children bonding with the residents!

The ever-present nurses and the doctor were always on hand to ensure that the medication was appropriate, available and reliably administered for his developing conditions.

There was always a smiling face at reception to welcome us and other visitors in, come rain or shine.

We whole heartedly recommend Dean Wood and all its staff including managers, administration, reception, nurses, carers

Mum is settled in and has made many friends, she enjoys the activities and has amazing views over hills down to the sea from her modern, spacious bedroom with it's large, private ensuite. She has fun with the carers and most importantly, she (and we) trust the carers to look after Mum. We know she is safe and being well looked after and she has good fun with the lovely carers who always seem to be happy and enjoying their work.

During my mother's 6 month stay in Dean Wood we found the staff to be caring and compassionate, the surroundings to be clean and tidy and most welcoming. We were kept well informed of changes to her care and have only the highest praise for the running of all aspects of the home.

I have been impressed by the care and consideration shown by staff over last 3 years towards my mother. In a depressing atmosphere like a nursing home I am constantly amazed by positive and proactive attitude of staff. I would have no hesitate in recommending Dean Wood for the care of loved ones.

My mum was a resident at Deanwood from October 2025 to January 2026 during which time she received amazing care from the staff and she was very happy living there. We could not have found anywhere better for her last months.

A relative going into a nursing home is one of the hardest things to deal with. The support from the home, right from the home visit to sorting out finances and care and support for mums needs has been excellent. Mum had some difficulties settling in at first but over time and with the guidance of the amazing staff she has now settled. We still have a few ups and downs but there is always someone to offer help and advice. The activities they offer are amazing and mum's enjoying most of them with lots of enthusiasm and encouragement from the wonderful staff. I am always made to feel welcome and mum is always happy so couldn't ask for more.