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Care Homes Owned by Bupa Care Homes in East Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in East Sussex

Only the locations & reviews in East Sussex for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10969 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Bupa Care Homes in East Sussex
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Dean Wood Care Home
Warren Road, Brighton BN2 6DA 
9.9 105 reviews
Dean Wood Care Home, Brighton, East Sussex
"Dean Wood has been my mother's home for the last 3 months. She came to Dean Wood straight from hospital and was in immediate need of…"   Read all 105 reviews
  • from £1,645 / week
  • 80 Rooms
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Copper Beech Care Home
Eastbourne Road, Ridgewood, Uckfield TN22 5ST 
9.8 92 reviews
Copper Beech Care Home, Uckfield, East Sussex
"I have a long experience with Copper Beech as my sister has been a resident since Covid. She has a room on the first floor overlooking the…"   Read all 92 reviews
  • from £1,400 / week
  • 48 Rooms
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in East Sussex (197)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Dean Wood Care Home

from Paul H (Son of Resident) published on 26 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone within this care home is exceptional in every way: Friendly, Polite, happy and understanding, providing a level of care I never expected to see and way above my expectations. Nothing is too much for anyone to assist you in anyway and they constantly keep you appraised and guide you with a profound
knowledge in areas I'd never even considered. Highly recommended
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for your wonderful feedback. We are delighted to hear that your experience with Dean Wood has exceeded your expectations. Providing compassionate, supportive and high-quality care is at the heart of everything we do, and it is incredibly rewarding to know that our team has made such a positive difference. Your kind words and recommendation mean a great deal to us, and we truly appreciate you taking the time to share them.
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Review of

Dean Wood Care Home

from S H (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased my father is now living at Dean Wood Care Home. All the staff have been extremely helpful, from assisting with the initial residency set up, right through to managing his day to day needs. The peace of mind that comes from knowing he has professionals on hand and plenty of stimulation,
has been invaluable.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeThank you for your kind feedback. We are glad to hear that all our staff have been extremely helpful and that you have peace of mind knowing your Father is well cared for. Thank you again for your review.
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Review of

Dean Wood Care Home

from Catherine L (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dean Wood has been my mother's home for the last 3 months. She came to Dean Wood straight from hospital and was in immediate need of nursing and care on an ongoing basis. Although this has been a difficult time for her (having lived semi-independently on her own until this year) she has settled in well.
This has been in large part due to the sensitive care and consideration she has been shown by the kind and caring staff. This has applied to nursing, administrative and care staff. The environment at Dean Wood is warm and welcoming and residents' requests and concerns are promptly addressed. Services such as the hair salon and visiting chiropodist and a full programme of entertainment and activities have really helped to make this a place she feels she can belong to. A great setting on the South Downs and glorious views of the sea make this a pleasant environment to live in. Everything is clean and tidy. This is a high quality establishment which I would strongly recommend.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeThank you for your lovely review. We hope that Dean Wood did everything possible to make this transition as easy as possible both for your Mum and the whole family. It is lovely to hear you describe our home and warm and welcoming. Thank you for choosing us to care for your Mum.
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Review of

Copper Beech Care Home

from Peter N (Brother of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a long experience with Copper Beech as my sister has been a resident since Covid. She has a room on the first floor overlooking the garden and is well looked after by the very caring staff who are friendly, patient. The reception staff are particularly kind and helpful and nothing is too much
trouble. Thank you to the home manager and all the staff.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience. It is wonderful to hear that your Sister has settled in comfortably with us. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Dean Wood Care Home

from Donald B (Friend of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi
My Wife and I have just visited an old friend of ours staying at Dean Wood Care Home.
He looked very well and happy with his stay there.
We in our mid eighties were welcomed by the staff in all areas of the home including offering us a very well cooked meal as it was around lunchtime.
What more
can we say it was it was faultless as far as we could see and observed.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are delighted to hear that you had a good experience when visiting your friend here at Dean Wood! It's also great that you had the opportunity to sample our delicious menu. We know how important good food is to feeling at home. You are welcome to visit us any time and we look forward to seeing you again.
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Review of

Dean Wood Care Home

from Andrew R (Husband of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling wife has settled amazingly quickly into the happy and peaceful environment that is Dean Wood.
It gives me such peace of mind knowing that she is secure and contented and engaging so well with all the wonderful staff. What more can I say? It's probably the best Care Home in Sussex.
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that your Wife has settled in comfortably with us and hearing that our care brings you peace of mind truly means so much to us. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Dean Wood Care Home

from Dominic O (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care from all the staff, their interactions, interest, calmness, concern and humour made my Mum's last year here a really special experience, and knowing she was being looked after by people who genuinely cared was a huge boost for her family
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for taking the time to leave your review. We are delighted with your feedback regarding Dean Wood care home. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from David T (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just passed away, at the age of 103 years young.
Mum has been a resident at Dean Wood for over seven years.
She always praised the staff for being very kind and caring, she loved the food and she really loved the entertainment.
I also would like to say a very big "THANK YOU" to all
the girls and boys (Staff) for helping me and Mum through the last few days of Mums life, with true professionalism , kindness and affection.
So again THANK YOU.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeWe really appreciate you taking the time to leave us your feedback. We are glad we were able to help you and your family through such a difficult time. Hopefully it is of comfort to you knowing that your Mum received the very best care in her final years.
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Review of

Dean Wood Care Home

from Eileen C (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident in Dean Wood for just over four years. I have nothing but praise for the way staff looked after her, especially in her final few weeks. The home was always clean and tidy, mum was always dressed well and there was a good choice of food at meal times. Staff were caring, considerate
and thoughtful always putting mums needs first. I was always kept up-to-date with her nursing care regarding medications and care. In mums final few weeks at Dean Wood her health declined but she was always treated with such dignity and respect.


Whenever family visited we were all made to feel welcome, never felt like we were in the way, everyone would say hello and chat to us. Always greeted with a warm friendly welcome at reception.

Our family cannot thank Dean Wood enough for the quality of care and support given by all members of staff, and we feel very lucky that mum had four years of being part of the 'Dean Wood' family. We really cannot recommend you enough.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are humbled to hear that you have felt like a part of our Dean Wood family. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Copper Beech Care Home

from J T (Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very good management team.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that you have settled in comfortably with us and that you are impressed with the high standards of care and support provided. We're looking forward to creating many more happy memories with you.
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Review of

Dean Wood Care Home

from Dee K (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a difficult time at the Hospital & pressure to find a Care Home at short notice for my Mother, we have been delighted to find Dean Wood, the home is lovely, clean and spacious my Mum loves the decoration & choice of communal spaces.


The staff have all been exeptional warm, friendly and welcoming

to my Mum and also the rest of the family, appreciating it is a difficult transition for everyone. What has really impressed me is that after only 2 weeks they have really got to know Mum & her likes and dislikes. As a result she is thriving and joining in many activities and making friends, the attention to details & preservation of dignity is great her hair, clothes and personal care are dealt with professionally and efficiently and communication with Mum is excellent.


My experience so far has greatly exceeded my expectations and my Mum is looking forward to using the roof terrace in the Spring / Summer with its spectacular views accross the Downs & Sea.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We understand that the transition into a care home can be difficult, especially when it is unexpected and at short notice. We are delighted to hear how well your mother has settled in with us- this is truly a testament to our caring and professional staff. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. It's lovely to know that your mother has been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top priorities. We're looking forward to creating many more happy memories with you and your family.
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Review of

Copper Beech Care Home

from Rachel B (Niece of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Copper Beech Care Home at the beginning of January. We are incredibly happy with the home, every day the manager checks in with my aunt and all th staff are incredibly thoughtful & kind. We feel that Jill is in very safe hands. she enjoys the activities, run by the very hardworking
Tia and the home also has a toddler group in the home every Wednesday morning. A great deal of thought goes into the care provided to my aunt & the staff really do give us time to communicate with them.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for taking the time to leave this lovely review. We are so pleased that you are happy with the care provided to your aunt at Copper Beech. Our staff members go above and beyond to make every resident feel special and well cared for- it's great to hear this shine through in your experience. It's lovely to hear that your aunt is enjoying the activities as well as the baby and toddler group! Our Lifestyle and Wellbeing coordinators work hard to make sure that our residents are engaged. We look forward to seeing you again.
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Review of

Dean Wood Care Home

from Bruce W (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed at Dean Wood for just over two years on the Clarence floor. We could not have asked for a more thoughtful and caring group of people to care for him over that time.


The staff were very attentive to his changing needs over that time. He grew more more fragile and at every step the staff

moved swiftly and professionally to ensure he was safe and happy.


The afternoon events were always a highlight so it was 'Not Unusal' to find Tom Jones songs lilting out from the common room, or to see magicians making things appear and disappear or groups of happy children bonding with the residents!


The ever-present nurses and the doctor were always on hand to ensure that the medication was appropriate, available and reliably administered for his developing conditions.


There was always a smiling face at reception to welcome us and other visitors in, come rain or shine.


We whole heartedly recommend Dean Wood and all its staff including managers, administration, reception, nurses, carers

Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe appreciate you taking the time to leave us your lovely comments. It is always wonderful to hear words like "Thoughtful" and "Caring" being used to describe our staff and hearing that our care has made a difference to you and your family is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from Anna H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is settled in and has made many friends, she enjoys the activities and has amazing views over hills down to the sea from her modern, spacious bedroom with it's large, private ensuite. She has fun with the carers and most importantly, she (and we) trust the carers to look after Mum. We know she is
safe and being well looked after and she has good fun with the lovely carers who always seem to be happy and enjoying their work.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeThank you for your lovely review. We are so happy to hear you feel able to relax knowing your Mum is being well cared for at Dean Wood. We hope to continue providing your Mum with the best possible care.
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Review of

Dean Wood Care Home

from Keith D (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's 6 month stay in Dean Wood we found the staff to be caring and compassionate, the surroundings to be clean and tidy and most welcoming. We were kept well informed of changes to her care and have only the highest praise for the running of all aspects of the home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe're so grateful that you've taken the time to share your thoughts. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Dean Wood Care Home

from M F (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed by the care and consideration shown by staff over last 3 years towards my mother. In a depressing atmosphere like a nursing home I am constantly amazed by positive and proactive attitude of staff. I would have no hesitate in recommending Dean Wood for the care of loved ones.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for taking the time to leave a review. We are so pleased that the positive attitudes of our staff members has shined through and made your visits to our home pleasant. We are always here to help should you need anything.
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Review of

Dean Wood Care Home

from Maureen K (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Deanwood from October 2025 to January 2026 during which time she received amazing care from the staff and she was very happy living there. We could not have found anywhere better for her last months.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Hearing that our care brings you peace of mind truly means so much to us. Feedback like yours inspires us to continue to provide the very best care. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Copper Beech Care Home

from K B (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relative going into a nursing home is one of the hardest things to deal with. The support from the home, right from the home visit to sorting out finances and care and support for mums needs has been excellent. Mum had some difficulties settling in at first but over time and with the guidance of the
amazing staff she has now settled. We still have a few ups and downs but there is always someone to offer help and advice. The activities they offer are amazing and mum's enjoying most of them with lots of enthusiasm and encouragement from the wonderful staff. I am always made to feel welcome and mum is always happy so couldn't ask for more.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. We understand how difficult the process of finding the right care home for a loved one can be, so we are thrilled to hear how supported you felt. We are pleased that your mother has now settled in well and is enjoying the activities- our team works hard to make sure the activities are engaging for residents. We look forward to welcoming you back to Copper Beech again.
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Review of

Copper Beech Care Home

from C W (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad seemed quite happy and was well looked after, and my Mum said that the care he had at the end of his days was exceptional. He was well cared for, and the two girls who were with him at the end were very caring to my Mum and my brother as sadly I couldn't be there as I had caught Covid.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. It's lovely to know that you feel reassured that your Dad was safe and well looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Copper Beech Care Home

from Janice M (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Copperbeach for respite whilst I was on holiday. With some encouragement she decided to stay permanently.
She enjoys the entertainment, the person who organises the activities is excellent!
Mum's room is clean and comfortable.
The staff are kind, friendly and caring.
I think the food
could be improved, but a new chef has just started. Hopefully some better puddings! We are extremely pleased with the care.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeIt's always encouraging to read reviews like this and your feedback means a lot to us and the team at Copper Beech Care Home. We are delighted to hear that our team have made a difference to your family's experience. It is always nice to hear words like "kind, friendly and caring" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one and we're looking forward to creating many more happy memories with you and your family.
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Awards / Recognitions (9)

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