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Care Homes Owned by Bupa Care Homes in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in East Sussex

Only the locations & reviews in East Sussex for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10655 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Bupa Care Homes in East Sussex
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Dean Wood Care Home
Warren Road, Brighton BN2 6DA 
9.9 100 reviews
Dean Wood Care Home, Brighton, East Sussex
"Mum has just passed away, at the age of 103 years young. Mum has been a resident at Dean Wood for over seven years. She always praised the…"   Read all 100 reviews
  • from £1,630 / week
  • 80 Rooms
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Copper Beech Care Home
Eastbourne Road, Ridgewood, Uckfield TN22 5ST 
9.8 92 reviews
Copper Beech Care Home, Uckfield, East Sussex
"My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very…"   Read all 92 reviews
  • from £1,400 / week
  • 48 Rooms
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in East Sussex (192)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.656) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Dean Wood Care Home

from Dominic O (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care from all the staff, their interactions, interest, calmness, concern and humour made my Mum's last year here a really special experience, and knowing she was being looked after by people who genuinely cared was a huge boost for her family
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for taking the time to leave your review. We are delighted with your feedback regarding Dean Wood care home. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from David T (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just passed away, at the age of 103 years young.
Mum has been a resident at Dean Wood for over seven years.
She always praised the staff for being very kind and caring, she loved the food and she really loved the entertainment.
I also would like to say a very big "THANK YOU" to all
the girls and boys (Staff) for helping me and Mum through the last few days of Mums life, with true professionalism , kindness and affection.
So again THANK YOU.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeWe really appreciate you taking the time to leave us your feedback. We are glad we were able to help you and your family through such a difficult time. Hopefully it is of comfort to you knowing that your Mum received the very best care in her final years.
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Review of

Dean Wood Care Home

from Eileen C (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident in Dean Wood for just over four years. I have nothing but praise for the way staff looked after her, especially in her final few weeks. The home was always clean and tidy, mum was always dressed well and there was a good choice of food at meal times. Staff were caring, considerate
and thoughtful always putting mums needs first. I was always kept up-to-date with her nursing care regarding medications and care. In mums final few weeks at Dean Wood her health declined but she was always treated with such dignity and respect.


Whenever family visited we were all made to feel welcome, never felt like we were in the way, everyone would say hello and chat to us. Always greeted with a warm friendly welcome at reception.

Our family cannot thank Dean Wood enough for the quality of care and support given by all members of staff, and we feel very lucky that mum had four years of being part of the 'Dean Wood' family. We really cannot recommend you enough.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are humbled to hear that you have felt like a part of our Dean Wood family. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Copper Beech Care Home

from J T (Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very good management team.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that you have settled in comfortably with us and that you are impressed with the high standards of care and support provided. We're looking forward to creating many more happy memories with you.
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Review of

Dean Wood Care Home

from Dee K (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a difficult time at the Hospital & pressure to find a Care Home at short notice for my Mother, we have been delighted to find Dean Wood, the home is lovely, clean and spacious my Mum loves the decoration & choice of communal spaces.


The staff have all been exeptional warm, friendly and welcoming

to my Mum and also the rest of the family, appreciating it is a difficult transition for everyone. What has really impressed me is that after only 2 weeks they have really got to know Mum & her likes and dislikes. As a result she is thriving and joining in many activities and making friends, the attention to details & preservation of dignity is great her hair, clothes and personal care are dealt with professionally and efficiently and communication with Mum is excellent.


My experience so far has greatly exceeded my expectations and my Mum is looking forward to using the roof terrace in the Spring / Summer with its spectacular views accross the Downs & Sea.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We understand that the transition into a care home can be difficult, especially when it is unexpected and at short notice. We are delighted to hear how well your mother has settled in with us- this is truly a testament to our caring and professional staff. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. It's lovely to know that your mother has been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top priorities. We're looking forward to creating many more happy memories with you and your family.
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Review of

Copper Beech Care Home

from Rachel B (Niece of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Copper Beech Care Home at the beginning of January. We are incredibly happy with the home, every day the manager checks in with my aunt and all th staff are incredibly thoughtful & kind. We feel that Jill is in very safe hands. she enjoys the activities, run by the very hardworking
Tia and the home also has a toddler group in the home every Wednesday morning. A great deal of thought goes into the care provided to my aunt & the staff really do give us time to communicate with them.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for taking the time to leave this lovely review. We are so pleased that you are happy with the care provided to your aunt at Copper Beech. Our staff members go above and beyond to make every resident feel special and well cared for- it's great to hear this shine through in your experience. It's lovely to hear that your aunt is enjoying the activities as well as the baby and toddler group! Our Lifestyle and Wellbeing coordinators work hard to make sure that our residents are engaged. We look forward to seeing you again.
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Review of

Dean Wood Care Home

from Bruce W (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed at Dean Wood for just over two years on the Clarence floor. We could not have asked for a more thoughtful and caring group of people to care for him over that time.


The staff were very attentive to his changing needs over that time. He grew more more fragile and at every step the staff

moved swiftly and professionally to ensure he was safe and happy.


The afternoon events were always a highlight so it was 'Not Unusal' to find Tom Jones songs lilting out from the common room, or to see magicians making things appear and disappear or groups of happy children bonding with the residents!


The ever-present nurses and the doctor were always on hand to ensure that the medication was appropriate, available and reliably administered for his developing conditions.


There was always a smiling face at reception to welcome us and other visitors in, come rain or shine.


We whole heartedly recommend Dean Wood and all its staff including managers, administration, reception, nurses, carers

Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe appreciate you taking the time to leave us your lovely comments. It is always wonderful to hear words like "Thoughtful" and "Caring" being used to describe our staff and hearing that our care has made a difference to you and your family is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from Anna H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is settled in and has made many friends, she enjoys the activities and has amazing views over hills down to the sea from her modern, spacious bedroom with it's large, private ensuite. She has fun with the carers and most importantly, she (and we) trust the carers to look after Mum. We know she is
safe and being well looked after and she has good fun with the lovely carers who always seem to be happy and enjoying their work.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeThank you for your lovely review. We are so happy to hear you feel able to relax knowing your Mum is being well cared for at Dean Wood. We hope to continue providing your Mum with the best possible care.
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Review of

Dean Wood Care Home

from Keith D (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's 6 month stay in Dean Wood we found the staff to be caring and compassionate, the surroundings to be clean and tidy and most welcoming. We were kept well informed of changes to her care and have only the highest praise for the running of all aspects of the home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe're so grateful that you've taken the time to share your thoughts. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Dean Wood Care Home

from M F (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed by the care and consideration shown by staff over last 3 years towards my mother. In a depressing atmosphere like a nursing home I am constantly amazed by positive and proactive attitude of staff. I would have no hesitate in recommending Dean Wood for the care of loved ones.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for taking the time to leave a review. We are so pleased that the positive attitudes of our staff members has shined through and made your visits to our home pleasant. We are always here to help should you need anything.
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Review of

Dean Wood Care Home

from Maureen K (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Deanwood from October 2025 to January 2026 during which time she received amazing care from the staff and she was very happy living there. We could not have found anywhere better for her last months.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Hearing that our care brings you peace of mind truly means so much to us. Feedback like yours inspires us to continue to provide the very best care. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Copper Beech Care Home

from K B (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relative going into a nursing home is one of the hardest things to deal with. The support from the home, right from the home visit to sorting out finances and care and support for mums needs has been excellent. Mum had some difficulties settling in at first but over time and with the guidance of the
amazing staff she has now settled. We still have a few ups and downs but there is always someone to offer help and advice. The activities they offer are amazing and mum's enjoying most of them with lots of enthusiasm and encouragement from the wonderful staff. I am always made to feel welcome and mum is always happy so couldn't ask for more.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. We understand how difficult the process of finding the right care home for a loved one can be, so we are thrilled to hear how supported you felt. We are pleased that your mother has now settled in well and is enjoying the activities- our team works hard to make sure the activities are engaging for residents. We look forward to welcoming you back to Copper Beech again.
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Review of

Copper Beech Care Home

from C W (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad seemed quite happy and was well looked after, and my Mum said that the care he had at the end of his days was exceptional. He was well cared for, and the two girls who were with him at the end were very caring to my Mum and my brother as sadly I couldn't be there as I had caught Covid.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. It's lovely to know that you feel reassured that your Dad was safe and well looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Copper Beech Care Home

from Janice M (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Copperbeach for respite whilst I was on holiday. With some encouragement she decided to stay permanently.
She enjoys the entertainment, the person who organises the activities is excellent!
Mum's room is clean and comfortable.
The staff are kind, friendly and caring.
I think the food
could be improved, but a new chef has just started. Hopefully some better puddings! We are extremely pleased with the care.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeIt's always encouraging to read reviews like this and your feedback means a lot to us and the team at Copper Beech Care Home. We are delighted to hear that our team have made a difference to your family's experience. It is always nice to hear words like "kind, friendly and caring" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one and we're looking forward to creating many more happy memories with you and your family.
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Review of

Copper Beech Care Home

from Jo P (Wife of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the level of care that my husband received at Copper Beech Care Home. The staff were very friendly and always helpful. My husband settled in very well there. I would definitely recommend it to anyone. I will be more than happy to leave my husband in the capable hands of Copper
Beech staff again.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Feedback like yours inspires us to continue to provide the very best care. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Thank you for choosing Copper Beech for your stay.
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Review of

Dean Wood Care Home

from Gareth W (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care for my father while he was resident in Dean Wood was exceptional, from the carers, nurses, catering staff, housekeeping, reception and everyone at the home - specifically the sensitivity both to dad and to us in his last days were very much appreciated. We are so grateful for all
that was done for him - and us - while he was there.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for your kind words. Your comments are a testament to the dedication of everyone in the home. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we are glad to help you and your family through such a difficult time. Thank you for choosing Dean Wood for your stay.
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Review of

Copper Beech Care Home

from P R (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had an exemplary service. The staff were unfailingly kind, considerate and professional. They gave our father a very dignified end.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. We are sorry for your loss. It is always nice to hear words like "unfailingly kind, considerate and professional" being used to describe our care. Hopefully you will go away from this feeling like your father received the best possible care.
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Review of

Copper Beech Care Home

from A B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not have been more impressed with the care that my dad got in Copper Beech. All the staff were professional and treated him with respect and dignity at all times. Copper Beech really felt like a home from home. Our experience during dad's end of life care could not have been handled with more
sensitivity and humanity, and was a huge comfort to us at such a difficult time. I could not recommend Copper Beech more highly.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your lovely review and your words remind us why we do what we do. We are sorry for your loss and we appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your Dad in our care and we are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your Dad received the best possible care.
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Review of

Dean Wood Care Home

from Kevin B (Son of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Dean Wood in June 2025, and although her time there before she sadly passed away in August was much shorter than we expected, we were so glad we had made the move to Dean Wood in time. The admission process was seamless and Mum settled quickly onto Clarence floor. The location, facilities
and surroundings there with the rooftop terrace and cafe offering quiet spaces where we could sit with Mum or take some time out for ourselves are unique and essential. When Mum's health declined quickly, the medical staff kept us informed at all stages helping us to prepare for the final weeks prior to Mum passing away. The end of life care was simply outstanding, with Mum being treated with the utmost dignity and respect and I cannot put into words just how important that was to us as a family. We take great comfort knowing our beloved Mum was looked after by such an amazing and passionate team that treats every resident as an individual. We shall be forever grateful to you all.
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe appreciate you sharing your experience with our home. We are saddened to hear about your loss. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Knowing that you felt reassured about your loved one's care is the best feedback we can receive. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Copper Beech Care Home

from Caroline H (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my elderly mother needed looking after, Copper Beech was recommended by a friend whose own mother was there. Others I spoke to also mentioned it for the quality of the care provided there.
We have not been disappointed. The whole team have shown us nothing but support, understanding and kindness.
My father is now there too and every effort was made to find him a room in an emergency situation and move him close to Mum as soon as possible.
The genuine welcome we all received, the warmth, kindness and helpfulness of all staff, made my parents feel at home, safe and secure and aware they are in excellent hands.
As their daughter, I feel like many staff have become friends and if there is ever any issue, it is always dealt with promptly, professionally and with respect and understanding.
I highly recommend Copper Beech.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience and it is lovely to know that you feel reassured that your loved ones are safe and well looked after. Please don't hesitate to reach out if there's anything more we can do.
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Awards / Recognitions (9)

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