Care Homes Owned by Bupa Care Homes in East Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in East Sussex

Only the locations & reviews in East Sussex for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10611 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Bupa Care Homes in East Sussex
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Dean Wood Care Home

Warren Road, Brighton BN2 6DA 

9.9 97 reviews
"Dad stayed at Dean Wood for just over two years on the Clarence floor. We could not have asked for a more thoughtful and caring group of…"   Read all 97 reviews
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous panoramic sea views, state of the art accommodation and… Read more about Dean Wood Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • 80 Rooms
  • from £1,630 / week
Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST 

9.8 91 reviews
"My aunt moved into Copper Beech Care Home at the beginning of January. We are incredibly happy with the home, every day the manager checks…"   Read all 91 reviews
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals… Read more about Copper Beech Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 48 Rooms
  • from £1,400 / week

Bupa Care Homes Reviews in East Sussex (188)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Copper Beech Care Home

from Rachel B (Niece of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Copper Beech Care Home at the beginning of January. We are incredibly happy with the home, every day the manager checks in with my aunt and all th staff are incredibly thoughtful & kind. We feel that Jill is in very safe hands. she enjoys the activities, run by the very hardworking
Tia and the home also has a toddler group in the home every Wednesday morning. A great deal of thought goes into the care provided to my aunt & the staff really do give us time to communicate with them.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for taking the time to leave this lovely review. We are so pleased that you are happy with the care provided to your aunt at Copper Beech. Our staff members go above and beyond to make every resident feel special and well cared for- it's great to hear this shine through in your experience. It's lovely to hear that your aunt is enjoying the activities as well as the baby and toddler group! Our Lifestyle and Wellbeing coordinators work hard to make sure that our residents are engaged. We look forward to seeing you again.
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Review of

Dean Wood Care Home

from Bruce W (Son of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed at Dean Wood for just over two years on the Clarence floor. We could not have asked for a more thoughtful and caring group of people to care for him over that time.


The staff were very attentive to his changing needs over that time. He grew more more fragile and at every step the staff

moved swiftly and professionally to ensure he was safe and happy.


The afternoon events were always a highlight so it was 'Not Unusal' to find Tom Jones songs lilting out from the common room, or to see magicians making things appear and disappear or groups of happy children bonding with the residents!


The ever-present nurses and the doctor were always on hand to ensure that the medication was appropriate, available and reliably administered for his developing conditions.


There was always a smiling face at reception to welcome us and other visitors in, come rain or shine.


We whole heartedly recommend Dean Wood and all its staff including managers, administration, reception, nurses, carers

Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe appreciate you taking the time to leave us your lovely comments. It is always wonderful to hear words like "Thoughtful" and "Caring" being used to describe our staff and hearing that our care has made a difference to you and your family is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from Anna H (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is settled in and has made many friends, she enjoys the activities and has amazing views over hills down to the sea from her modern, spacious bedroom with it's large, private ensuite. She has fun with the carers and most importantly, she (and we) trust the carers to look after Mum. We know she is
safe and being well looked after and she has good fun with the lovely carers who always seem to be happy and enjoying their work.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care HomeThank you for your lovely review. We are so happy to hear you feel able to relax knowing your Mum is being well cared for at Dean Wood. We hope to continue providing your Mum with the best possible care.
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Review of

Dean Wood Care Home

from Keith D (Son of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's 6 month stay in Dean Wood we found the staff to be caring and compassionate, the surroundings to be clean and tidy and most welcoming. We were kept well informed of changes to her care and have only the highest praise for the running of all aspects of the home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe're so grateful that you've taken the time to share your thoughts. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Dean Wood Care Home

from M F (Son of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed by the care and consideration shown by staff over last 3 years towards my mother. In a depressing atmosphere like a nursing home I am constantly amazed by positive and proactive attitude of staff. I would have no hesitate in recommending Dean Wood for the care of loved ones.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for taking the time to leave a review. We are so pleased that the positive attitudes of our staff members has shined through and made your visits to our home pleasant. We are always here to help should you need anything.
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Review of

Dean Wood Care Home

from Maureen K (Daughter of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Deanwood from October 2025 to January 2026 during which time she received amazing care from the staff and she was very happy living there. We could not have found anywhere better for her last months.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Hearing that our care brings you peace of mind truly means so much to us. Feedback like yours inspires us to continue to provide the very best care. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Copper Beech Care Home

from K B (Daughter of Resident) published on 6 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relative going into a nursing home is one of the hardest things to deal with. The support from the home, right from the home visit to sorting out finances and care and support for mums needs has been excellent. Mum had some difficulties settling in at first but over time and with the guidance of the
amazing staff she has now settled. We still have a few ups and downs but there is always someone to offer help and advice. The activities they offer are amazing and mum's enjoying most of them with lots of enthusiasm and encouragement from the wonderful staff. I am always made to feel welcome and mum is always happy so couldn't ask for more.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. We understand how difficult the process of finding the right care home for a loved one can be, so we are thrilled to hear how supported you felt. We are pleased that your mother has now settled in well and is enjoying the activities- our team works hard to make sure the activities are engaging for residents. We look forward to welcoming you back to Copper Beech again.
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Review of

Copper Beech Care Home

from C W (Daughter of Resident) published on 2 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad seemed quite happy and was well looked after, and my Mum said that the care he had at the end of his days was exceptional. He was well cared for, and the two girls who were with him at the end were very caring to my Mum and my brother as sadly I couldn't be there as I had caught Covid.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. It's lovely to know that you feel reassured that your Dad was safe and well looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Copper Beech Care Home

from Janice M (Daughter of Resident) published on 2 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Copperbeach for respite whilst I was on holiday. With some encouragement she decided to stay permanently.
She enjoys the entertainment, the person who organises the activities is excellent!
Mum's room is clean and comfortable.
The staff are kind, friendly and caring.
I think the food
could be improved, but a new chef has just started. Hopefully some better puddings! We are extremely pleased with the care.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeIt's always encouraging to read reviews like this and your feedback means a lot to us and the team at Copper Beech Care Home. We are delighted to hear that our team have made a difference to your family's experience. It is always nice to hear words like "kind, friendly and caring" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one and we're looking forward to creating many more happy memories with you and your family.
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Review of

Copper Beech Care Home

from Jo P (Wife of Resident) published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the level of care that my husband received at Copper Beech Care Home. The staff were very friendly and always helpful. My husband settled in very well there. I would definitely recommend it to anyone. I will be more than happy to leave my husband in the capable hands of Copper
Beech staff again.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Feedback like yours inspires us to continue to provide the very best care. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Thank you for choosing Copper Beech for your stay.
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Review of

Dean Wood Care Home

from Gareth W (Son of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care for my father while he was resident in Dean Wood was exceptional, from the carers, nurses, catering staff, housekeeping, reception and everyone at the home - specifically the sensitivity both to dad and to us in his last days were very much appreciated. We are so grateful for all
that was done for him - and us - while he was there.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeThank you for your kind words. Your comments are a testament to the dedication of everyone in the home. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we are glad to help you and your family through such a difficult time. Thank you for choosing Dean Wood for your stay.
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Review of

Copper Beech Care Home

from P R (Son of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had an exemplary service. The staff were unfailingly kind, considerate and professional. They gave our father a very dignified end.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. We are sorry for your loss. It is always nice to hear words like "unfailingly kind, considerate and professional" being used to describe our care. Hopefully you will go away from this feeling like your father received the best possible care.
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Review of

Copper Beech Care Home

from A B (Daughter of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not have been more impressed with the care that my dad got in Copper Beech. All the staff were professional and treated him with respect and dignity at all times. Copper Beech really felt like a home from home. Our experience during dad's end of life care could not have been handled with more
sensitivity and humanity, and was a huge comfort to us at such a difficult time. I could not recommend Copper Beech more highly.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your lovely review and your words remind us why we do what we do. We are sorry for your loss and we appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your Dad in our care and we are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your Dad received the best possible care.
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Review of

Dean Wood Care Home

from Kevin B (Son of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Dean Wood in June 2025, and although her time there before she sadly passed away in August was much shorter than we expected, we were so glad we had made the move to Dean Wood in time. The admission process was seamless and Mum settled quickly onto Clarence floor. The location, facilities
and surroundings there with the rooftop terrace and cafe offering quiet spaces where we could sit with Mum or take some time out for ourselves are unique and essential. When Mum's health declined quickly, the medical staff kept us informed at all stages helping us to prepare for the final weeks prior to Mum passing away. The end of life care was simply outstanding, with Mum being treated with the utmost dignity and respect and I cannot put into words just how important that was to us as a family. We take great comfort knowing our beloved Mum was looked after by such an amazing and passionate team that treats every resident as an individual. We shall be forever grateful to you all.
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeWe appreciate you sharing your experience with our home. We are saddened to hear about your loss. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Knowing that you felt reassured about your loved one's care is the best feedback we can receive. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Copper Beech Care Home

from Caroline H (Daughter of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
When my elderly mother needed looking after, Copper Beech was recommended by a friend whose own mother was there. Others I spoke to also mentioned it for the quality of the care provided there.
We have not been disappointed. The whole team have shown us nothing but support, understanding and kindness.
My father is now there too and every effort was made to find him a room in an emergency situation and move him close to Mum as soon as possible.
The genuine welcome we all received, the warmth, kindness and helpfulness of all staff, made my parents feel at home, safe and secure and aware they are in excellent hands.
As their daughter, I feel like many staff have become friends and if there is ever any issue, it is always dealt with promptly, professionally and with respect and understanding.
I highly recommend Copper Beech.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience and it is lovely to know that you feel reassured that your loved ones are safe and well looked after. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Copper Beech Care Home

from J R (Wife of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Copper Beech for palliative care on 18/08/2025. Throughout his stay he was treated with excellent care and kindness. Staff going beyond to accommodate the needs of the whole family, offering comfort and empathy. He passed peacefully away on 04/09/2025, with the greatest of
care and empathy.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeWe appreciate you sharing your experience with our home and we are sorry for your loss. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially hearing words like "excellent care and kindness" being used to describe our care. Hearing that our care has made a difference to you and your family during this difficult time is truly rewarding. We will certainly pass your comments on to the manager. We're committed to continuing to support you and your family in every way we can.
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Review of

Copper Beech Care Home

from K R (Daughter of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Copper Beech Care Home is exceptional. My father was on end of life care so was unable to access most of the wonderful facilities so the quality of care was really important to us. Every single member of staff from management to kitchen help went above and beyond expectations. Their kindness,
empathy and treatment of my father, with utmost dignity was very much appreciated at this very difficult time. We will be recommending Copper Beech highly to all our friends & family. Thank you for being amazing!
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts and it's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you could feel reassured that your father was safe and well looked after. Feedback like yours inspires us to continue to provide the very best care. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your father received the best possible care.
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Review of

Copper Beech Care Home

from Janet R (Daughter of Resident) published on 24 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received excellent care from the whole team at Copper Beech Care Home, all the staff are amazing Mum and the family were treated with such kindness which meant alot to us at such a difficult time. We were able to visit anytime and were kept well informed. I would highly recommend Copper Beech
Care Home, all the staff should be proud of the work they do and the difference they make.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeThank you for your kind words. We are glad to have helped you and your family through such a difficult time and it is wonderful to hear that you were kept well informed and supported during these times. It is always lovely to hear words like "Amazing" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from Naomi C (Daughter of Resident) published on 23 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My late Dad was a resident at Dean Wood Care Home for 3 happy years, I am so glad that we chose this home.
My Dad took a while to settle in at the beginning but was supported and reassured by really good staff who were experienced and understanding.
He was cared for by the same manager, care staff
and activity team the whole time which has meant he and his family were able to build trusting relationships with them. They have not only supported my Dad but us as a family.
We have spent many happy visits enjoying the facilities like the gardens, terrace and the cafe, enabling us to make positive memories at
the end of his life.
As he neared the last weeks of his 98 year old life and became weaker, he was able to be moved to the nursing floor, a choice that would not have been possible in another home. The 3 floor set up here is such a good idea, knowing that if your relative's needs change you don't have to think about them moving to a new home.
We really could not have asked for more.:
Reply from Fran Donno, Customer Service Adviser at Dean Wood Care HomeThank you for your kind comments. We are saddened to hear about your loss. We are so pleased to hear that our staff at Dean Wood were understanding, supportive and kind towards your Dad and your family and that you felt at ease with him in our care. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Dean Wood Care Home

from K R (Granddaughter of Resident) published on 29 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak higher of Dean Wood. My Grandma was admitted there in February and has only flourished. After a tough 6 months in and out of hospital, we weren't sure she would make it to Easter but now we are planning for Christmas!


The staff are amazing and so kind! They made such an effort for

her 104th birthday, I could not ask for better people to be looking after my Grandma!
Reply from David Mclean, Customer Service Adviser at Dean Wood Care HomeThank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Grandma in our care and we hope Dean Wood care home did everything possible to make the transition as easy as possible. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Awards / Recognitions (8)

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