Care Homes Owned by Bupa Care Homes in East Sussex

Beech staff again.

that was done for him - and us - while he was there.

sensitivity and humanity, and was a huge comfort to us at such a difficult time. I could not recommend Copper Beech more highly.

and surroundings there with the rooftop terrace and cafe offering quiet spaces where we could sit with Mum or take some time out for ourselves are unique and essential. When Mum's health declined quickly, the medical staff kept us informed at all stages helping us to prepare for the final weeks prior to Mum passing away. The end of life care was simply outstanding, with Mum being treated with the utmost dignity and respect and I cannot put into words just how important that was to us as a family. We take great comfort knowing our beloved Mum was looked after by such an amazing and passionate team that treats every resident as an individual. We shall be forever grateful to you all.

My father is now there too and every effort was made to find him a room in an emergency situation and move him close to Mum as soon as possible.
The genuine welcome we all received, the warmth, kindness and helpfulness of all staff, made my parents feel at home, safe and secure and aware they are in excellent hands.
As their daughter, I feel like many staff have become friends and if there is ever any issue, it is always dealt with promptly, professionally and with respect and understanding.
I highly recommend Copper Beech.

care and empathy.

empathy and treatment of my father, with utmost dignity was very much appreciated at this very difficult time. We will be recommending Copper Beech highly to all our friends & family. Thank you for being amazing!

Care Home, all the staff should be proud of the work they do and the difference they make.

and activity team the whole time which has meant he and his family were able to build trusting relationships with them. They have not only supported my Dad but us as a family.
We have spent many happy visits enjoying the facilities like the gardens, terrace and the cafe, enabling us to make positive memories at
the end of his life.
As he neared the last weeks of his 98 year old life and became weaker, he was able to be moved to the nursing floor, a choice that would not have been possible in another home. The 3 floor set up here is such a good idea, knowing that if your relative's needs change you don't have to think about them moving to a new home.
We really could not have asked for more.:

her 104th birthday, I could not ask for better people to be looking after my Grandma!

care. Compassionate and kind.
Thank you to everyone who interacted with Dad

we had seen it we knew it was going to be the right place for him - everyone we met really did have his best interests at heart, the building had great facilities and it was really clean. And the sea view is amazing!

I'd like to particularly mention two staff members in particular for making my father-in-law so welcome and part of the community.

with balloons, cake and decorations. Everybody worked tirelessly to make it a memorable & happy day. Thank you to all.

work really hard to provide such dedicated care and support. You couldn't wish for more.

garden that my stepfather could get to on his own (the roof garden is amazing but requires a lift to get to) but it is great to be able to take him to the roof garden and self-service cafe when I visit.

friends. He enjoys the activities but can also spend time to be independent if he wishes. I feel the staff there whatever their role have the best interests of the residents at heart and family is important and part of the care. Communication is vital and it is always possible to contact the right member of staff if necessary. I feel the very positive experience to date will continue in the future.

care which is required and when it is needed, depending on the resident's circumstances. Nothing was ever too much trouble.
They were very engaged with Dad and it was clear they were very fond of him. By being so engaged and "invested" in Dad they knew what made Dad tick and knew what Dad needed even if he was unable to express it. This is caring at it's best and it is inspiring to witness it.
His last few weeks were dignified and full of the utmost best care. DW's updates towards the end were timely which ensured we were present at the end which meant everything to us. Five stars and recommended without hesitation. Dean Wood, for looking after Dad so well, we cannot thank you enough.