Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST
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9.8 87 Reviews
  • Copper Beech Care Home, Uckfield
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced service to the residents, weekly GP visits are conducted at Copper Beech Care Home, enabling residents to receive regular, personalised medical reviews as part of the person-centred care.

The home prepares delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of the privacy of the resident's room. There are always plenty of favourites on the menu, but the staff also talk to each resident on arrival about likes and dislikes, and any special dietary requirements.

An active lifestyle is supported, with carers helping residents to access the hobbies and interests that inspire them and there are many activities to take part in such as arts and crafts, bingo and games.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Copper Beech Care Home'.
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Care Provided by Copper Beech Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1445
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1590
  • RESPITE Self-Funded Nursing Care: from £1815
  • RESPITE Self-Funded Nursing Dementia Care: from £1865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Copper Beech Care Home to find out the exact price for your requirements.

Contact Copper Beech Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Copper Beech Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (87)

9.8

Copper Beech Care Home has a Review Score of 9.8 (9.791) out of 10, based on 18 reviews in the last 2 years.
Over all time Copper Beech Care Home has 87 reviews.

Overall Experience
  • 70
  • 14
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Date Published
  • 87
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  • 14
  • 18
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Reviewer Connection to Copper Beech Care Home
  • 35
  • 15
  • 10
  • 10
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
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  • 1
  • 1
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Total of 87, showing 1-20
Review from Jo P (Wife of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the level of care that my husband received at Copper Beech Care Home. The staff were very friendly and always helpful. My husband settled in very well there. I would definitely recommend it to anyone. I will be more than happy to leave my husband in the capable hands of Copper
Beech staff again.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Feedback like yours inspires us to continue to provide the very best care. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Thank you for choosing Copper Beech for your stay.
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Review from P R (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had an exemplary service. The staff were unfailingly kind, considerate and professional. They gave our father a very dignified end.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. We are sorry for your loss. It is always nice to hear words like "unfailingly kind, considerate and professional" being used to describe our care. Hopefully you will go away from this feeling like your father received the best possible care.
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Review from A B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not have been more impressed with the care that my dad got in Copper Beech. All the staff were professional and treated him with respect and dignity at all times. Copper Beech really felt like a home from home. Our experience during dad's end of life care could not have been handled with more
sensitivity and humanity, and was a huge comfort to us at such a difficult time. I could not recommend Copper Beech more highly.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeThank you for taking the time to leave your lovely review and your words remind us why we do what we do. We are sorry for your loss and we appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your Dad in our care and we are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your Dad received the best possible care.
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Review from Caroline H (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my elderly mother needed looking after, Copper Beech was recommended by a friend whose own mother was there. Others I spoke to also mentioned it for the quality of the care provided there.
We have not been disappointed. The whole team have shown us nothing but support, understanding and kindness.
My father is now there too and every effort was made to find him a room in an emergency situation and move him close to Mum as soon as possible.
The genuine welcome we all received, the warmth, kindness and helpfulness of all staff, made my parents feel at home, safe and secure and aware they are in excellent hands.
As their daughter, I feel like many staff have become friends and if there is ever any issue, it is always dealt with promptly, professionally and with respect and understanding.
I highly recommend Copper Beech.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience and it is lovely to know that you feel reassured that your loved ones are safe and well looked after. Please don't hesitate to reach out if there's anything more we can do.
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Review from J R (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Copper Beech for palliative care on 18/08/2025. Throughout his stay he was treated with excellent care and kindness. Staff going beyond to accommodate the needs of the whole family, offering comfort and empathy. He passed peacefully away on 04/09/2025, with the greatest of
care and empathy.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeWe appreciate you sharing your experience with our home and we are sorry for your loss. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially hearing words like "excellent care and kindness" being used to describe our care. Hearing that our care has made a difference to you and your family during this difficult time is truly rewarding. We will certainly pass your comments on to the manager. We're committed to continuing to support you and your family in every way we can.
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Review from K R (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Copper Beech Care Home is exceptional. My father was on end of life care so was unable to access most of the wonderful facilities so the quality of care was really important to us. Every single member of staff from management to kitchen help went above and beyond expectations. Their kindness,
empathy and treatment of my father, with utmost dignity was very much appreciated at this very difficult time. We will be recommending Copper Beech highly to all our friends & family. Thank you for being amazing!
Reply from David Mclean, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts and it's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you could feel reassured that your father was safe and well looked after. Feedback like yours inspires us to continue to provide the very best care. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your father received the best possible care.
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Review from Janet R (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received excellent care from the whole team at Copper Beech Care Home, all the staff are amazing Mum and the family were treated with such kindness which meant alot to us at such a difficult time. We were able to visit anytime and were kept well informed. I would highly recommend Copper Beech
Care Home, all the staff should be proud of the work they do and the difference they make.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeThank you for your kind words. We are glad to have helped you and your family through such a difficult time and it is wonderful to hear that you were kept well informed and supported during these times. It is always lovely to hear words like "Amazing" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Peter N (Brother of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a Copper Beech resident for some considerable time and is therefore well known by most of the staff. The staff are amazing - totally dedicated, loving, helpful, kind and caring. My sister celebrated her 100th birthday last Sunday (13th July). The staff on duty arranged a small party
with balloons, cake and decorations. Everybody worked tirelessly to make it a memorable & happy day. Thank you to all.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your sister in our care. It Is lovely to hear your sister spent her 100th Birthday with us. Please let us know if there is anything we can do to make your sisters stay as comfortable as possible.
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Review from K D (Niece of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Copper Beech for the last eighteen months. She is extremely well cared for by all staff and is now back to her happy self after being very lonely at home. I wouldn't want her to be anywhere else. Copper Beech is the loveliest home.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your kind words. We hope our care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
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Review from Jenny S (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was very impressed with the level of care and the attention to detail. My dad enjoyed his stay and would be happy to come back for another visit. The housekeeping staff were very helpful and the home was lovely and clean. They were happy to help in anyway that they could. Would recommend Copper Beech
Care Home to anyone who asks. Many thanks.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Copper Beech.
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Review from Connie W (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is content and happy in Copper Beech Care Home. The staff are caring and look after my dad very well, they have also looked after me when I have been upset about putting him in a care home.
My dad loves the food in the care home and quite often has seconds. He also loves the singalong afternoon.
Copper Beech's care of my father has taken a lot of stress away from me.
Reply from Lisa Henderson, Customer Care Advisor at Copper Beech Care HomeWe appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. We hope to continue providing your Dad with the best possible care.
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Review from R D (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother entered Copper Beech Care Home in August 2023, I am confident that she has received the very best care possible. All the staff are compassionate and patient.
Reply from Lisa Henderson, Customer Care Advisor at Copper Beech Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear words like "Compassionate" and "Patient" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from K G (Friend of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by Copper Beech Care Home is exceptional.
The staff are always extremely positive, helpful and caring. They go out of their way to make the residents and visitors feel comfortable and relaxed.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your lovely review. It is always nice to hear words like helpful and caring being used to describe our care. We hope to continue providing your loved one with the best possible care.
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Review from David P (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has had incredible care at Copper Beech Care Home over the last 8 months. The staff have been very kind and attentive throughout this time. We couldn't have asked for a more caring environment, especially bearing in mind how frail and poorly she was before admission. It was a massive comfort
to know that she was safe and secure in Copper Beech.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your kind words. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from R F (Son of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looking for a care home for my father and walked into Copper Beech unannounced. The reception staff and management could not be more helpful and sympathetic and we were very happy to help. My father has settled very well and the nursing staff have been wonderful. They treat the residents with
dignity and care. Overall, my family have been very happy that we chose Copper Beech for my father.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care HomeThank you for your kind words. We hope Copper Beech Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
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Review from Paul T (Brother of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister entered the home in late January 2024 following an inspection by my wife and myself. We were shown round by a very charming member of staff who explained all about the care they could provide. My sister and myself cannot fault the care she has been given. I know she can be difficult at times,
however, the staff just smile and cope with each situation and I am extremely pleased with their care of her.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after we hope Copper Beech Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Alexander G (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful and attentive staff. I feel my father is in good hands. The food is excellent.
Reply from Grace Langfield, Customer Service Adviser at Copper Beech Care HomeWe appreciate you taking the time to leave us your review. It is always nice to hear words like “very friendly” and “attentive” being used to describe our staff. We hope to continue providing your loved one with the best possible care.
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Review from B J (Son of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was treated with the utmost care and attention. She loved all the staff and they loved her. Her bedsores were immediately dealt with from hospital stay. All staff, management, orderlies and nurses were fantastic. I could not speak more highly of this home. I would score it 10 out of 5. Thank
you for your care and attention to my dear mum.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one was cared for and looked after. We are happy to hear that your Mum felt like a part of our Copper Beech family. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from I J (Son of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received wonderful care and attention from all the staff at Copper Beech Care Home. I was made to feel very welcome on all my visits. We are all exceedingly grateful and could not have wished for better! Thank you!
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeThank you for your lovely review. We are very pleased that you felt welcome and that your Mother received good quality care at Copper Beech Care Home. It is always nice to hear from family members feeling like their loved one was cared for and looked after and we are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Jane W (Sister-in-law of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Copper Beech is very welcoming and homely, with high standards of cleanliness. While the staff are caring and friendly and nothing is too much trouble. The staff appear to have a good rapport with the residents and also take an interest in the residents as individuals. The residents are also well catered
for, with activities and entertainment which is open to the residents' visitors to share as well. I feel that my brother-in-law, who suffers from dementia and other issues, is being well looked after and cared for.
Reply from Eden Tomlinson, Customer Service Adviser at Copper Beech Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Copper Beech Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Copper Beech Care Home is calculated as follows: ( (183 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Copper Beech Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 16 Dec 2025

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

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Awards / Recognitions (8)

Meet the Team (1)

Hasib

Hasib Khan

Job Title: Home Manager Joined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.


I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.


I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.


I really enjoy making a difference in and improving our residents' quality of life.


Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

Frequently Asked Questions about Copper Beech Care Home

What types of Care is Copper Beech Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Copper Beech Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Copper Beech Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Copper Beech Care Home to the centre of Uckfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copper Beech Care Home to verify any information. View our terms and conditions. Copper Beech Care Home has an Enhanced Service - more info.