Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST
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9.9 81 Reviews
  • Copper Beech Care Home, Uckfield
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced service to the residents, weekly GP visits are conducted at Copper Beech Care Home, enabling residents to receive regular, personalised medical reviews as part of the person-centred care.

The home prepares delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of the privacy of the resident's room. There are always plenty of favourites on the menu, but the staff also talk to each resident on arrival about likes and dislikes, and any special dietary requirements.

An active lifestyle is supported, with carers helping residents to access the hobbies and interests that inspire them and there are many activities to take part in such as arts and crafts, bingo and games.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Copper Beech Care Home'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (81)

9.9

Copper Beech Care Home has a Review Score of 9.9 (9.900) out of 10, based on 17 reviews in the last 2 years.
Over all time Copper Beech Care Home has 81 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Copper Beech Care Home
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Total of 81, showing 1-20
Review from Janet R (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received excellent care from the whole team at Copper Beech Care Home, all the staff are amazing Mum and the family were treated with such kindness which meant alot to us at such a difficult time. We were able to visit anytime and were kept well informed. I would highly recommend Copper Beech
Care Home, all the staff should be proud of the work they do and the difference they make.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care Home

Thank you for your kind words. We are glad to have helped you and your family through such a difficult time and it is wonderful to hear that you were kept well informed and supported during these times. It is always lovely to hear words like "Amazing" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Peter N (Brother of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a Copper Beech resident for some considerable time and is therefore well known by most of the staff. The staff are amazing - totally dedicated, loving, helpful, kind and caring. My sister celebrated her 100th birthday last Sunday (13th July). The staff on duty arranged a small party
with balloons, cake and decorations. Everybody worked tirelessly to make it a memorable & happy day. Thank you to all.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your sister in our care. It Is lovely to hear your sister spent her 100th Birthday with us. Please let us know if there is anything we can do to make your sisters stay as comfortable as possible.

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Review from K D (Niece of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Copper Beech for the last eighteen months. She is extremely well cared for by all staff and is now back to her happy self after being very lonely at home. I wouldn't want her to be anywhere else. Copper Beech is the loveliest home.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your kind words. We hope our care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Jenny S (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was very impressed with the level of care and the attention to detail. My dad enjoyed his stay and would be happy to come back for another visit. The housekeeping staff were very helpful and the home was lovely and clean. They were happy to help in anyway that they could. Would recommend Copper Beech
Care Home to anyone who asks. Many thanks.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Copper Beech.

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Review from Connie W (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is content and happy in Copper Beech Care Home. The staff are caring and look after my dad very well, they have also looked after me when I have been upset about putting him in a care home.
My dad loves the food in the care home and quite often has seconds. He also loves the singalong afternoon.
Copper Beech's care of my father has taken a lot of stress away from me.
Reply from Lisa Henderson, Customer Care Advisor at Copper Beech Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. We hope to continue providing your Dad with the best possible care.

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Review from R D (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother entered Copper Beech Care Home in August 2023, I am confident that she has received the very best care possible. All the staff are compassionate and patient.
Reply from Lisa Henderson, Customer Care Advisor at Copper Beech Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Compassionate" and "Patient" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from K G (Friend of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by Copper Beech Care Home is exceptional.
The staff are always extremely positive, helpful and caring. They go out of their way to make the residents and visitors feel comfortable and relaxed.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your lovely review. It is always nice to hear words like helpful and caring being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from David P (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has had incredible care at Copper Beech Care Home over the last 8 months. The staff have been very kind and attentive throughout this time. We couldn't have asked for a more caring environment, especially bearing in mind how frail and poorly she was before admission. It was a massive comfort
to know that she was safe and secure in Copper Beech.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from R F (Son of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looking for a care home for my father and walked into Copper Beech unannounced. The reception staff and management could not be more helpful and sympathetic and we were very happy to help. My father has settled very well and the nursing staff have been wonderful. They treat the residents with
dignity and care. Overall, my family have been very happy that we chose Copper Beech for my father.
Reply from Maria Ricketts, Customer Care Adviser at Copper Beech Care Home

Thank you for your kind words. We hope Copper Beech Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Paul T (Brother of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister entered the home in late January 2024 following an inspection by my wife and myself. We were shown round by a very charming member of staff who explained all about the care they could provide. My sister and myself cannot fault the care she has been given. I know she can be difficult at times,
however, the staff just smile and cope with each situation and I am extremely pleased with their care of her.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after we hope Copper Beech Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Alexander G (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful and attentive staff. I feel my father is in good hands. The food is excellent.
Reply from Grace Langfield, Customer Service Adviser at Copper Beech Care Home

We appreciate you taking the time to leave us your review. It is always nice to hear words like “very friendly” and “attentive” being used to describe our staff. We hope to continue providing your loved one with the best possible care.

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Review from B J (Son of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was treated with the utmost care and attention. She loved all the staff and they loved her. Her bedsores were immediately dealt with from hospital stay. All staff, management, orderlies and nurses were fantastic. I could not speak more highly of this home. I would score it 10 out of 5. Thank
you for your care and attention to my dear mum.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one was cared for and looked after. We are happy to hear that your Mum felt like a part of our Copper Beech family. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from I J (Son of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received wonderful care and attention from all the staff at Copper Beech Care Home. I was made to feel very welcome on all my visits. We are all exceedingly grateful and could not have wished for better! Thank you!
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care Home

Thank you for your lovely review. We are very pleased that you felt welcome and that your Mother received good quality care at Copper Beech Care Home. It is always nice to hear from family members feeling like their loved one was cared for and looked after and we are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Jane W (Sister-in-law of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Copper Beech is very welcoming and homely, with high standards of cleanliness. While the staff are caring and friendly and nothing is too much trouble. The staff appear to have a good rapport with the residents and also take an interest in the residents as individuals. The residents are also well catered
for, with activities and entertainment which is open to the residents' visitors to share as well. I feel that my brother-in-law, who suffers from dementia and other issues, is being well looked after and cared for.
Reply from Eden Tomlinson, Customer Service Adviser at Copper Beech Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from V K (Wife of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had Alzheimer's so he went into Copper Beech from hospital where he was treated for pneumonia. Initially for three weeks respite care. However, after a few days we realised I could not care for him as well as the dedicated staff at Copper Beech. He became a permanent resident in January 2023.
When family and friends visited we all felt his care was excellent. The whole atmosphere of the home was caring and supportive of him and me. He was always very contented, enjoyed the food, but could not remember activities! He sadly passed away in his sleep at the age of 93 on the 15th of October 2023. We were very grateful for the excellent care he received from all the staff - he did not lose his sense of humour and he told me he was living with his family, which I think is a great compliment to everyone.
Reply from Grace Langfield, Customer Service Adviser at Copper Beech Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one was so well cared for and looked after with us, and our staff were always so welcoming and supportive of yourselves as the family and friends too. We are saddened to hear of your loss but hope you are able to look back on this experience knowing your husband received the best possible care. We will certainly pass on your comments to the manager.

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Review from Alison S (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Copper Beech for my mother has been excellent from the moment she arrived by ambulance to the moment she passed away. The staff were amazing throughout my mother’s ten week stay with them helping her with her feeding, with health problems related to her stay in a previous care home and ultimately
with her end-of-life care.
The trouble Cooper Beech took in reviewing my mother’s needs before admission was far better than any other dementia nursing home in the region that I approached. They treated her as an individual even at the later stages of her life and nothing was too much trouble.
With our other parents, we have a lot of experience of dementia and nursing homes and the team at Copper Beech are the best I have come across, not just in their personalised care but also for keeping me informed on a regular basis.
I felt as though I could go back to being my mother’s daughter again rather than a carer from the moment she arrived at Copper Beech - thank you.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care Home

Thank you for taking the time to leave your kind review. We are sorry for your loss. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope you all feel like a part of our Copper Beech family. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Kate D (Daughter of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last three months of her life at Copper Beech, following a hospital stay. Prior to that, she had been in a different care home where she hadn’t been given the level of care she needed. Copper Beech saved the day and took mum in when she was very poorly and gave her a calm and loving
few months. She had severe dementia and pressure sores on arrival, obviously, the dementia couldn’t improve but mum seemed calmer with the lovely care she was given and her pressure sores healed up quickly. She wasn’t given calming drugs until near the end. The nurse kept us up to date with mum’s care, always popping in to have a word when we visited, which was most days.
The staff were all wonderful and cared for her with respect and dignity right up to her passing away. They were always very welcoming to family and friends who visited. I highly recommend Copper Beech, thank you for giving calm and kind care at the end of my mother’s life. We will forever be grateful.
Reply from Eden Tomlinson, Customer Service Adviser at Copper Beech Care Home

Thank you for your kind words. We are saddened to hear about your loss. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Sue W (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care was given to my mother. The carers were fantastic in her final days. I couldn't have asked for better care.
Reply from David Mclean, Customer Service Adviser at Copper Beech Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We are very happy to hear you felt at ease with your mother in our care. Hopefully you will go away from this feeling like your mother received the best possible care.

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Review from Max H (Son-in-law of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home has a very welcoming feel. The staff are very friendly and always willing to chat. The residents' welfare and needs seem to come first and thoughtful and enjoyable entertainment is provided by enthusiastic entertainment staff. The food looks delicious and appetising. Although an OAP, I
am not in need of a care home yet, but I hope that if I do have to place myself in one it is a good as Copper Beech.
Reply from Grace Langfield, Customer Service Adviser at Copper Beech Care Home

Thank you for your lovely feedback. It is always nice to hear words such as 'thoughtful' and 'enjoyable' used to describe our care and the entertainment we provide for the residents. We hope to continue providing your loved one with the best possible care and thank you for choosing Copper Beech.

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Review from Sandra K (Sister of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect end of life care with total compassion.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care Home

We appreciate you taking the time to leave us your kind review. We are glad to help you and your family through such a difficult time and hopefully you will go away from this feeling like your loved one received the best possible care, thank you for choosing Copper Beech Care Home.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Copper Beech Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Copper Beech Care Home is calculated as follows: ( (184 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 201 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Copper Beech Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Sep 2025

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

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Awards / Recognitions (8)

Meet the Team (1)

Hasib

Hasib Khan

Job Title: Home Manager Joined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.


I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.


I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.


I really enjoy making a difference in and improving our residents' quality of life.


Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

Frequently Asked Questions about Copper Beech Care Home

What types of Care is Copper Beech Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Copper Beech Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Copper Beech Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Copper Beech Care Home to the centre of Uckfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copper Beech Care Home to verify any information. View our terms and conditions. Copper Beech Care Home has an Enhanced Service - more info.