Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST
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9.9 86 Reviews
  • Copper Beech Care Home, Uckfield
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced service to the residents, weekly GP visits are conducted at Copper Beech Care Home, enabling residents to receive regular, personalised medical reviews as part of the person-centred care.

The home prepares delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of the privacy of the resident's room. There are always plenty of favourites on the menu, but the staff also talk to each resident on arrival about likes and dislikes, and any special dietary requirements.

An active lifestyle is supported, with carers helping residents to access the hobbies and interests that inspire them and there are many activities to take part in such as arts and crafts, bingo and games.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Copper Beech Care Home'.
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Care Provided by Copper Beech Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1445
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1590
  • RESPITE Self-Funded Nursing Care: from £1815
  • RESPITE Self-Funded Nursing Dementia Care: from £1865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Copper Beech Care Home to find out the exact price for your requirements.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (86)

9.9

Copper Beech Care Home has a Review Score of 9.9 (9.862) out of 10, based on 19 reviews in the last 2 years.
Over all time Copper Beech Care Home has 86 reviews.

Overall Experience
  • 69
  • 14
  • 2
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Date Published
  • 86
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  • 19
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Reviewer Connection to Copper Beech Care Home
  • 35
  • 15
  • 10
  • 9
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 61-80
Review from Charles S (Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with my stay and I hope it continues.
Reply from Andrew Hyland, Customer Adviser at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Anne R (Resident) published on 12 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's a very nice place to come to. The staff are delightful in every way and have made me feel welcome. I have been here twice before and my husband died here. The caring staff couldn't be kinder or more considerate and the nursing staff as well. The food is good. I fully recommend Copper Beech.
Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech Care Home, we are pleased to hear that you like staying with us and that you get on well with the staff. We appreciate your comments on the home and glad that…read more
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Review from Christine H (Resident) published on 12 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very nice. The people are very helpful and pleasant. The hairdresser was very good. The food was good.
Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech Care Home, we are pleased to hear that you had a good stay at the home. We appreciate your comments on the staff at the home and will share your comments with…read more
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Review from Linda M (Daughter of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for 8 months and is happy with the care she receives. The staff are friendly and respond reasonably quickly when called. The room is well-appointed and the standard of cleanliness is excellent. My only reservation is that my mother's room faces the sun for much of the day
so can be too hot for her to sit in her chair next to the window. She would like to be taken into the garden more often. A good and varied menu is offered for each mealtime.
Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech House, we are pleased to hear that your mother is being well cared for. We appreciate your comments on the residents menu and will share your feedback with…read more
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Review from Amanda G (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Copper Beech for 4 weeks and during that time, her behaviour has been challenging to say the least. At all times, the staff have treated her fantastically. I could not fault any one of them. The home is clean, calm and welcoming and I sincerely hope in time that mum will come to
appreciate her lovely surroundings.
Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech, we are pleased to hear that your mother is being well cared for at the care home. We appreciate your comments on the home itself as well as the staff and…read more
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Review from L B (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with mum's care. She has been here since the end of last year. They deal with mum in a very caring way. She took a while to settle in but it has given us peace of mind knowing that she is well looked after. All of the staff are lovely.
Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home
Thank you for your review, we are pleased to hear that you have peace of mind whilst your Mum is staying at our care home. We appreciate your comments of our caring staff and glad they have helped…read more
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Review from Linda D (Wife of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved from a previous care home to Copper Beech mainly to make it easier to visit. I am so pleased he was accepted.
He loves it there and I can't praise the management or staff highly enough for their care.
He is treated with kindness and dignity.
There is always something going on if
he wants to join in but has the quiet and privacy of his room if he doesn't.
Reply from Natalie Krisman, Customer Services Administrator at Copper Beech Care Home
Thank you for your lovely review about our home and staff at Copper Beech and I'm glad to hear that your husband is happy and comfortable there.
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Review from J W (Wife of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Everything was very good. Staff were excellent but I felt there should be a few more staff on at times.
Reply from Jayne Duck, Customer services administrator at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
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Review from Valerie F (Daughter of Resident) published on 19 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care my dad is receiving at Copper Beech. He has settled in well and is enjoying the lovely homemade meals. There are activities/entertainment every afternoon which, much to my amazement, he has joined in with and enjoyed. (Even a yoga class and making a lavender
bag!).
The staff are attentive and seem to know the personal requirements/personality of each resident.
I leave him every day knowing that he is in safe hands.
Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home
Thank you for your review. I'm so glad to hear that your dad has settled well and that he is joining in with all the different activities and enjoying his food.
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Review from D S (Son of Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my mum began her stay for palliative care, to the time she passed away, all the staff and nurses were first class, we could not fault them. Thank you.
Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home
I am so sorry to hear of your loss, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will…read more
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Review from Lorraine H (Daughter of Resident) published on 20 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to Copper Beach in June.
From the beginning of her stay she was warmly welcomed. Her room was ready, there was a very pretty hand written card to welcome her giving the name of the sister and her initial carer, a very nice personal touch.
Her room and ensuite facility were
clean. Two windows were open just enough to let some air in the room, allowing it to be warm and welcoming.
During my mother's stay we were allowed to come and go as we liked. We personalised her room to help her feel at home.
Every member of staff we encountered was friendly and helpful and seemed to be on hand to answer any questions with ease. They were all caring, kind and professional and nothing was too much trouble. I am also certain that when I wasn't there my mum always knew there was a member of staff not too far away.
Mum although having palliative care told me on a few visits how nice the staff were and how she'd had a joke with some of them. So that was really nice to know.
Reply from Jayne Duck, Customer services administrator at Copper Beech Care Home
So sorry to hear of your loss. Please accept our condolences. It is the little things like the card that make such a difference. I'm sure in time to come it will be a comfort to you knowing that she…read more
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Review from P D (Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been in management I found it strange that the house manager did not do a weekend duty who was in overall charge.
The overall complaint was the food, one doesn't expect hotel food, but no imagination, poorly cooked green very and over boiled and I would say that the allowance for the food is
not very generous.
Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help…read more
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Review from Pauline P (Regular Volunteer) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A warm, welcoming nursing home where it is small enough to be family. Tight knit and long-stay team of nurses and carers. Excellent liaising and support from local GP surgery. No unpleasant odour and have experienced committed Rn's who are personal but not over familiar. Well-placed nursing stations
for good understanding of all care and safety. Very pleasant patio garden at back. The only disadvantage is that the rooms are very small.
Reply from Jayne Duck, Customer sercices administrator at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Gavin M (Husband of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are professional, pleasant and helpful. They show interest in and care for my wife. It is a safe and welcoming environment. My wife receives good and friendly respite care here.
Reply from Jayne Duck, Customer sercices administrator at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Martin T (Son of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Family atmosphere with such friendly staff who really care and pay great attention to detail in looking after my mother.
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you for sharing your lovely review with us, we appreciate your feedback. I am pleased that you are impressed by Copper Beech and the staff. I will share your comments with the home's manager.…read more
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Review from Carole M (Wife of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband went to Copper Beech for respite initially and we were very pleased with the home. In January he collapsed and went to hospital and it was decided that he needed full-time care. We did not hesitate to book him into Copper Beech. The staff and management are excellent and he is very happy
and well looked after. I visit him regularly and the staff are always welcoming. I am very happy that the decision was made for him to be in full-time care at Copper Beech - it is his second home!
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you so much for your lovely review, I am so pleased that you are impressed with the home and that your husband enjoys his time whenever he is in Copper Beech. It is our duty to make the…read more
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Review from Ian T (Son of Resident) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been declining in health for the last few years. Ending up in A&E this last December forced us to look for a more permanent solution for mum's health and wellbeing. Copper Beech fitted her needs and ours. The staff are friendly, approachable and the food is excellent. There are no 'bad lingering
smells' and hygiene is excellent. Mum is now happier and we are reassured she is being cared for.
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Review from R C (Resident) assisted by family/friend published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel safe and secure, comfortable and clean, like a family.
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s…read more
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Review from Clive C (Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very settled here. Everyone is very good and take care of me.
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s…read more
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Review from H K (Resident) assisted by family/friend published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has a very caring attitude and the nurses and staff attend to my needs very well.
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s…read more
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Copper Beech Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Copper Beech Care Home is calculated as follows: ( (197 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Copper Beech Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Oct 2025

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

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Awards / Recognitions (8)

Meet the Team (1)

Hasib

Hasib Khan

Job Title: Home Manager Joined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.


I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.


I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.


I really enjoy making a difference in and improving our residents' quality of life.


Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

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