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Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield, East Sussex TN22 5ST
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I could not speak more highly of this homeB J(Son of Resident/Service User)
Copper Beech Care Home, Uckfield
I feel so much more well in myself. Thank you Copper BeechJune L(Resident / Service User)
Copper Beech Care Home, Uckfield
Copper Beech is very welcoming and homely, with high standards of cleanlinessJane W(Sister-in-law of Resident/Service User)
Copper Beech Care Home, Uckfield

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced...  

Care Provided by Copper Beech Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,540
Residential Dementia CareFrom £1,445From £1,590
Nursing CareFrom £1,650From £1,815
Nursing Dementia CareFrom £1,695From £1,865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Copper Beech Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (93)

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9.8

Copper Beech Care Home has a Review Score of 9.8 (9.788) out of 10, based on 21 reviews in the last 2 years. Over all time Copper Beech Care Home has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from Kenneth H (Son of Resident) published on 15 October 2019 Submitted via Postal Card
Overall Experience

Excellent

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Review from V R (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

Out mother has Dementia and moved at Easter this year to Cooper Beech, from another local Dementia unit. Every member of staff is friendly, caring, professional and this made the transition easier for us. Their knowledge and coping mechanisms for Dementia sufferers are very evident. Our family feel comforted and confident knowing that our mother is safe and very well cared for. The whole team are very friendly and welcoming when we visit, I would have no hesitation in highly recommending Copper Beech.

Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home

Thank you for taking the time to leave such lovely feedback.

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Review from Gillian C S (Wife of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

My family and I are very happy with the way my husband is cared for and will not hesitate to recommend Copper Beech Care Home.

Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home

Thank you for your praise, Gillian. We are very happy to hear you can feel at ease with your husband in our care.

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Review from Bev W (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
My mum was only here for a very short time as she sadly passed away while in the home. The staff were absolutely wonderful to my mum and treated her with so much dignity in her last few days. I just want to say a big thank you to them all.

My mum had also been in previously for respite, which again, was also excellent.

Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home

Thank you for your kind words. We are very saddened about your loss and we hope we did everything possible to help the family through such a difficult time.

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Review from June L (Resident / Service User) published on 15 November 2018 Submitted via Postal Card
Overall Experience

Very supportive and friendly. Environmentally pleasant. More light would be appreciated. I feel so much more well in myself. Thank you Copper Beech, now able to get about and be part of the wider community.

Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the supportive and friendly environment. We will share your comments with the home manager. The Bupa Customer Care Team

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Review from Dorothy C (Wife of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

We as a family were very happy with the love, care and special support given while our loved one was in Copper Beech.

Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the love, care, and support your family was provided while your loved one was staying at the home. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from J C (Nephew of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience

I approached Copper Beech management to see if they could provide nursing care for my Aunt when she came out of hospital. They were very open about care level ability, showed me round at short notice and explained clearly what was available. When she left hospital they welcomed her and made every effort to ensure she was comfortable and reassured as to safety and care.

Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech Care Home. We are pleased to hear that you and your aunt have had a positive experience with the home and appreciate your comments regarding the openness of the home and the welcome they gave your Aunt. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Charles S (Resident / Service User) published on 30 August 2018 Submitted via Postal Card
Overall Experience

I am very pleased with my stay and I hope it continues.

Reply from Andrew Hyland, Customer Adviser at Copper Beech Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Anne R (Resident / Service User) published on 12 July 2018 Submitted via Website
Overall Experience

It's a very nice place to come to. The staff are delightful in every way and have made me feel welcome. I have been here twice before and my husband died here. The caring staff couldn't be kinder or more considerate and the nursing staff as well. The food is good. I fully recommend Copper Beech.

Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech Care Home, we are pleased to hear that you like staying with us and that you get on well with the staff. We appreciate your comments on the home and glad that you would recommend us. We will share your comments with the care homes manager, The Bupa Customer Care Team.

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Review from Christine H (Resident / Service User) published on 12 July 2018 Submitted via Website
Overall Experience

It was very nice. The people are very helpful and pleasant. The hairdresser was very good. The food was good.

Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech Care Home, we are pleased to hear that you had a good stay at the home. We appreciate your comments on the staff at the home and will share your comments with the care homes manager. The Bupa Customer Care Team.

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Review from Linda M (Daughter of Resident) published on 9 July 2018 Submitted via Website
Overall Experience

My mother has been a resident for 8 months and is happy with the care she receives. The staff are friendly and respond reasonably quickly when called. The room is well-appointed and the standard of cleanliness is excellent. My only reservation is that my mother's room faces the sun for much of the day so can be too hot for her to sit in her chair next to the window. She would like to be taken into the garden more often. A good and varied menu is offered for each mealtime.

Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech House, we are pleased to hear that your mother is being well cared for. We appreciate your comments on the residents menu and will share your feedback with the care homes manager. The Bupa Customer Care Team.

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Review from Amanda G (Daughter of Resident) published on 25 June 2018 Submitted via Website
Overall Experience

My mother has been at Copper Beech for 4 weeks and during that time, her behaviour has been challenging to say the least. At all times, the staff have treated her fantastically. I could not fault any one of them. The home is clean, calm and welcoming and I sincerely hope in time that mum will come to appreciate her lovely surroundings.

Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home

Thank you for your review of Copper Beech, we are pleased to hear that your mother is being well cared for at the care home. We appreciate your comments on the home itself as well as the staff and will share your review with the care home's manager. The Bupa Customer Care Team.

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Review from L B (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

We are very pleased with mum's care. She has been here since the end of last year. They deal with mum in a very caring way. She took a while to settle in but it has given us peace of mind knowing that she is well looked after. All of the staff are lovely.

Reply from Gabriella Mills, Customer Adviser at Copper Beech Care Home

Thank you for your review, we are pleased to hear that you have peace of mind whilst your Mum is staying at our care home. We appreciate your comments of our caring staff and glad they have helped your Mum settle in. Your review will be shared with the home's manager. The Bupa Customer Care Team.

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Review from Linda D (Wife of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience
My husband moved from a previous care home to Copper Beech mainly to make it easier to visit. I am so pleased he was accepted.
He loves it there and I can't praise the management or staff highly enough for their care.
He is treated with kindness and dignity.

There is always something going on if he wants to join in but has the quiet and privacy of his room if he doesn't.

Reply from Natalie Krisman, Customer Services Administrator at Copper Beech Care Home

Thank you for your lovely review about our home and staff at Copper Beech and I'm glad to hear that your husband is happy and comfortable there.

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Review from J W (Wife of Resident) published on 28 November 2017 Submitted via Postal Card
Overall Experience

Everything was very good. Staff were excellent but I felt there should be a few more staff on at times.

Reply from Jayne Duck, Customer services administrator at Copper Beech Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from Valerie F (Daughter of Resident) published on 19 October 2017 Submitted via Postal Card
Overall Experience
I cannot speak highly enough of the care my dad is receiving at Copper Beech. He has settled in well and is enjoying the lovely homemade meals. There are activities/entertainment every afternoon which, much to my amazement, he has joined in with and enjoyed. (Even a yoga class and making a lavender bag!).
The staff are attentive and seem to know the personal requirements/personality of each resident.

I leave him every day knowing that he is in safe hands.

Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home

Thank you for your review. I'm so glad to hear that your dad has settled well and that he is joining in with all the different activities and enjoying his food.

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Review from D S (Son of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

From the day my mum began her stay for palliative care, to the time she passed away, all the staff and nurses were first class, we could not fault them. Thank you.

Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home

I am so sorry to hear of your loss, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Lorraine H (Daughter of Resident) published on 20 June 2017 Submitted via Website
Overall Experience
My mother was admitted to Copper Beach in June.
From the beginning of her stay she was warmly welcomed. Her room was ready, there was a very pretty hand written card to welcome her giving the name of the sister and her initial carer, a very nice personal touch.
Her room and ensuite facility were clean. Two windows were open just enough to let some air in the room, allowing it to be warm and welcoming.
During my mother's stay we were allowed to come and go as we liked. We personalised her room to help her feel at home.
Every member of staff we encountered was friendly and helpful and seemed to be on hand to answer any questions with ease. They were all caring, kind and professional and nothing was too much trouble. I am also certain that when I wasn't there my mum always knew there was a member of staff not too far away.

Mum although having palliative care told me on a few visits how nice the staff were and how she'd had a joke with some of them. So that was really nice to know.

Reply from Jayne Duck, Customer services administrator at Copper Beech Care Home

So sorry to hear of your loss. Please accept our condolences. It is the little things like the card that make such a difference. I'm sure in time to come it will be a comfort to you knowing that she could have a joke and a laugh with the staff and that she was happy.

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Review from P D (Resident / Service User) published on 19 June 2017 Submitted via Postal Card
Overall Experience
Having been in management I found it strange that the house manager did not do a weekend duty who was in overall charge.

The overall complaint was the food, one doesn't expect hotel food, but no imagination, poorly cooked green very and over boiled and I would say that the allowance for the food is not very generous.

Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”

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Review from Pauline P (Regular Volunteer) published on 3 May 2017 Submitted via Postal Card
Overall Experience

A warm, welcoming nursing home where it is small enough to be family. Tight knit and long-stay team of nurses and carers. Excellent liaising and support from local GP surgery. No unpleasant odour and have experienced committed Rn's who are personal but not over familiar. Well-placed nursing stations for good understanding of all care and safety. Very pleasant patio garden at back. The only disadvantage is that the rooms are very small.

Reply from Jayne Duck, Customer sercices administrator at Copper Beech Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

News (1) & Events (0)

News
  • 13 Aug 2026

    Residents, relatives and staff at Copper Beech Bupa Care Home in Uckfield recently came together to celebrate the summer with a Country and Western themed party. The event brought together...

Upcoming Events

There are no upcoming events for Copper Beech Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Copper Beech Care Home.

Meet the Team (1)

Hasib Khan
Hasib KhanJob Title:Home ManagerJoined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.

I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.

I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.

I really enjoy making a difference in and improving our residents' quality of life.

Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copper Beech Care Home to verify any information. View our terms and conditions. Copper Beech Care Home has an Enhanced Service -more info.