Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST
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9.9 86 Reviews
  • Copper Beech Care Home, Uckfield
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced service to the residents, weekly GP visits are conducted at Copper Beech Care Home, enabling residents to receive regular, personalised medical reviews as part of the person-centred care.

The home prepares delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of the privacy of the resident's room. There are always plenty of favourites on the menu, but the staff also talk to each resident on arrival about likes and dislikes, and any special dietary requirements.

An active lifestyle is supported, with carers helping residents to access the hobbies and interests that inspire them and there are many activities to take part in such as arts and crafts, bingo and games.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Copper Beech Care Home'.
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Care Provided by Copper Beech Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1445
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1590
  • RESPITE Self-Funded Nursing Care: from £1815
  • RESPITE Self-Funded Nursing Dementia Care: from £1865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Copper Beech Care Home to find out the exact price for your requirements.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (86)

9.9

Copper Beech Care Home has a Review Score of 9.9 (9.862) out of 10, based on 19 reviews in the last 2 years.
Over all time Copper Beech Care Home has 86 reviews.

Overall Experience
  • 69
  • 14
  • 2
  • 0
  • 1
Date Published
  • 86
  • 8
  • 13
  • 19
  • 67
Reviewer Connection to Copper Beech Care Home
  • 35
  • 15
  • 10
  • 9
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 81-86
Review from C G (Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident for 15 months and have been happy and content with no complaints. I am mobile with a stick and am free to walk about, "in" and "out" with permission, within the boundary. We have a community spirit with staff and residents as applicable.
The environment is comfortable and reasonable
and suits my needs. Medically it is good here and reliable, with doctors available weekly if needs be.
Overall it is pleasant, safe and satisfactory.
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s…read more
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Review from Tina S (Granddaughter of Resident) published on 31 August 2016 Submitted via Website • Report
Overall Experience 1.0 out of 5
My whole family are very disappointed with Copper Beech, we found the majority of carer's cold and unhelpful, it took ages to find a carer/nurse when you needed one. They always seemed very short staffed, which I find totally unacceptable given the prices they charge!! The communal areas were empty
most of the time, you could be visiting for 2/3 hours and not see anyone walking about even! Most of the residents seem to lay in their rooms all day, I only ever saw one lady sat at a table in the dining room upstairs when I visited, which was at least 2/3 times a week.
My grandmother had a family member visit every day and we are all of the same opinions. Copper Beech is making a lot of money, they need to invest in some decent, cheerful caring staff that actually WANT to be there and do the job! A new manager that spends more time out the office, checking on staff and residents also needs to happen, in my opinion! Thank goodness my grandmother was only there 2 months!
Reply from Emily Wilson, Customer Service Administrator at Copper Beech Care Home
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing are our…read more
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Review from Linda J (Daughter of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother went to live at 'Copper Beech Care Home' in October 2015 after leaving hospital with pneumonia and was very weak and frail. Throughout her stay at Copper Beech Care Home she received good care, good food and a very personal level of her needs. I cannot thank the staff enough for looking after
Mother in her final few weeks of her life. Mother passed away on Sunday 10th July after three harrowing weeks when she was so ill. The staff gave me so much support through this difficult time and couldn't ask for better support and nursing needs. I owe Copper Beech Care Home so much - Mother died in a caring and loving environment.
Reply from Rachel Elliott, Customer Service Administrator at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from C M (Son of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received wonderful care and attention from the staff.
Reply from Jayne Duck, Customer Services Administrator at Copper Beech Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care…read more
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Review from Susan H (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent 3 1/2 weeks here at the end of her life suffering from terminal cancer. She was bed bound. The staff treated her with dignity and respect and did their best to keep her pain free although she did experience break through pain. They frequently called the GP out and always made a point
of updating me on what was going on and always had time to answer my questions. Rooms are a good standard, atmosphere clam and peaceful. Certain staff are skilled in end of life care. I'm so glad my mum ended her life at Copper Beech rather than in hospital.
Reply from Rose Pickering, Customer Service Administrator at Copper Beech Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s…read more
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Review from Yvette B (Wife of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not thank all the staff enough for all their help and excellent care given to my husband. I will recommend this nursing home to all my friends.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Copper Beech Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Copper Beech Care Home is calculated as follows: ( (197 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Copper Beech Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Oct 2025

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

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Awards / Recognitions (8)

Meet the Team (1)

Hasib

Hasib Khan

Job Title: Home Manager Joined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.


I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.


I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.


I really enjoy making a difference in and improving our residents' quality of life.


Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copper Beech Care Home to verify any information. View our terms and conditions. Copper Beech Care Home has an Enhanced Service - more info.