Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST
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9.9 86 Reviews
  • Copper Beech Care Home, Uckfield
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals and tailored to individual requirements.

A purpose-built property has modern safety features, underfloor heating and is wheelchair accessible. Comfortable furniture is colour coordinated and the patio and garden areas are great for relaxing in.

As an enhanced service to the residents, weekly GP visits are conducted at Copper Beech Care Home, enabling residents to receive regular, personalised medical reviews as part of the person-centred care.

The home prepares delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of the privacy of the resident's room. There are always plenty of favourites on the menu, but the staff also talk to each resident on arrival about likes and dislikes, and any special dietary requirements.

An active lifestyle is supported, with carers helping residents to access the hobbies and interests that inspire them and there are many activities to take part in such as arts and crafts, bingo and games.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Copper Beech Care Home'.
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Care Provided by Copper Beech Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1445
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1590
  • RESPITE Self-Funded Nursing Care: from £1815
  • RESPITE Self-Funded Nursing Dementia Care: from £1865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Copper Beech Care Home to find out the exact price for your requirements.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Copper Beech Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Hasib Khan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Close to the market town of Uckfield, with its independent shops, cafés and library. The Bluebell Railway, Ashdown Forest and the National Trust’s Sheffield Park, are all within easy reach.

Parking

  • Parking available onsite

Copper Beech Care Home Reviews (86)

9.9

Copper Beech Care Home has a Review Score of 9.9 (9.862) out of 10, based on 19 reviews in the last 2 years.
Over all time Copper Beech Care Home has 86 reviews.

Overall Experience
  • 69
  • 14
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Date Published
  • 86
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  • 19
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Reviewer Connection to Copper Beech Care Home
  • 35
  • 15
  • 10
  • 9
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
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  • 1
  • 1
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Total of 86, showing 41-60
Review from Annette P (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it became obvious that our mum needed full-time care it was a very hard decision to find the right home for her. After speaking to the manager at Copper Beech Care Home and hearing everything about the home we knew that this was the home for Mum. All the staff were so kind and caring and welcoming.
The girls on reception went out of their way to make sure we could visit Mum as often as we could. Mum was very happy there and the care and kindness that was shown to her was amazing and when sadly our mum passed away peacefully, the staff were so thoughtful and kind. We can't thank them all enough. We would highly recommend Copper Beech. It was everything that we hoped for and more for our mum.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your review. We are glad to have been able to help support you and your family through such a difficult time, hopefully you can go away from this knowing that your mum received the very…read more
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Review from Linda N (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care given to my mum, the staff are all kind and caring. She is well looked after. It has been a challenging year dealing with the Covid 19 pandemic. I feel that the home has made an extremely difficult situation run smoothly and provided excellent care for my mum.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your kind words. We are glad to be able to help support you and your family through what certainly has been a challenging time.
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Review from A D (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Copper Beech she has been very well looked after. Her needs have always been met with a level of kindness, patience and understanding that is very reassuring that she is in the right place for her now.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your kind words. We are so happy to hear you feel she is being treated with such care and kindness. We look forward to continuing to provide her with the best care possible.
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Review from Lucinda M (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very pleased with the whole process of booking my mother into Copper Beech Care Home. All the staff were very kind, helpful and supportive. My mum writes: "I would like to thank you and your charming staff for the very happy week I spent with you. The meals were varied and excellently cooked
by your chef. I was very comfortable in your nice room and I feel much recovered and able to tackle life in the real world again." I would certainly highly recommend Copper Beech Care Home.
Reply from Penelope Kudelnitzky, Customer Service Adviser at Copper Beech Care Home
Thank you for taking the time to leave your review and your kind words. We are glad to help you and your family through such a difficult time. I am happy to hear you have made a full recovery with the…read more
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Review from Sally E (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was fast-tracked to Copper Beech Care Home for palliative care. I can't thank them enough for the care to dad and myself in these very difficult times. With Covid restrictions, they let me be with dad twice to comfort and reassure him. Sadly dad only had ten days with them, but he was very well
looked after and they made sure he could watch his beloved horse racing, so thank you to them all.
Reply from Penelope Kudelnitzky, Customer Service Adviser at Copper Beech Care Home
Thank you for your kind review. We are glad to have been a help to you and your family through such a difficult time and are saddened to hear of your loss. Hopefully, you can go away from this feeling…read more
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Review from C A (Son of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't ask for a better place for my Mum to be, or better staff to look after her.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your review. We are glad to hear that you are happy with the care provided for your mum.
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Review from Louise E (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care is given at Copper Beech. I trust their expertise and am fully confident that my Mum is in the very best environment for her complex and deteriorating needs. The staff are caring, knowledgeable, polite, reactive and understanding. We couldn't ask for more.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for taking the time to leave a review. We are glad to hear you feel that your Mum is so well looked after. We hope to continue providing her with the best possible care.
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Review from Michael A (Husband of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All-round excellent. Kind, efficient, caring and helpful.
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Review from Susan R (Daughter of Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say that without all your support over the last year my family and I would have been lost. You took great care of mum and dad and made their last year with us a happy if not a healthy one and for this, we will always be grateful.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Copper Beech Care Home
We really appreciate you taking the time to leave us such lovely comments. Please let us know if there is anything else we can do for you or your family.
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Review from Gillian H (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased that we got Mum and Dad into Copper Beech, they were both cared for and looked after so well, right up to the end of life. The home was like an additional family, very welcoming and caring. It gave us peace of mind and would highly recommend the home to any of our family and friends,
we couldn't have picked a better one!
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your kind words. Please let us know if there is anything else we can do for you or your family.
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Review from Heather W (Daughter of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Copper Beech was my mum's home for three and a half years until she passed away in April 2020. The manager and her staff loved my irascible, naughty and characterful mum. They cared for her like she was family. Copper Beech is a family. Every staff member treats the residents with dignity and cares
for them with tenderness and kindness. My mum's death was very distressing for us as we could not be with her but was made easier by us knowing she was with her other family. I wouldn't hesitate to recommend Copper Beech.
Reply from Stephen Rondel, Customer Advisor on behalf of the team at Copper Beech Care Home
Thank you for your lovely words, we are happy we could help you and your family through a difficult time.
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Review from L M (Daughter of Resident) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it. All staff work as a team. An email to the office ensures that information is shared appropriately between departments. Any requests are acted on promptly and communicated back. One of the most rewarding aspects for me is that they treat residents as individuals. My dad is unique in many ways.
They have adapted to accommodate his level of independence, maintaining the buggy. They have supported his use of technology so he is still in contact with family and friends. They have accepted his hobby of moth trapping and met his individual dietary requirements. There is a happy family atmosphere.
Reply from Emily Wilson, Customer Services Adviser at Copper Beech Care Home
Thank you so much for taking the time to leave us such lovely feedback. We are so pleased to hear you are fulfilled with Copper Beech and the care they are providing. Thank you for trusting us with…read more
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Review from J J (Respite Resident) published on 3 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed a comfortable and successful convalescence. All members of staff, nursing and others were helpful and attentive, always ready to do the little extra which means so much. I enjoyed the friendly atmosphere.
Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home
Thank you for the lovely feedback. We are very happy to hear you enjoyed your stay with us. Hope to see you again in the future!
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Review from Kenneth H (Son of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
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Review from V R (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Out mother has Dementia and moved at Easter this year to Cooper Beech, from another local Dementia unit. Every member of staff is friendly, caring, professional and this made the transition easier for us. Their knowledge and coping mechanisms for Dementia sufferers are very evident. Our family feel
comforted and confident knowing that our mother is safe and very well cared for. The whole team are very friendly and welcoming when we visit, I would have no hesitation in highly recommending Copper Beech.
Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home
Thank you for taking the time to leave such lovely feedback.
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Review from Gillian C S (Wife of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the way my husband is cared for and will not hesitate to recommend Copper Beech Care Home.
Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home
Thank you for your praise, Gillian. We are very happy to hear you can feel at ease with your husband in our care.
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Review from Bev W (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was only here for a very short time as she sadly passed away while in the home. The staff were absolutely wonderful to my mum and treated her with so much dignity in her last few days. I just want to say a big thank you to them all.
My mum had also been in previously for respite, which again,
was also excellent.
Reply from Greta Narbutaityte, Customer Adviser at Copper Beech Care Home
Thank you for your kind words. We are very saddened about your loss and we hope we did everything possible to help the family through such a difficult time.
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Review from June L (Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very supportive and friendly. Environmentally pleasant. More light would be appreciated. I feel so much more well in myself. Thank you Copper Beech, now able to get about and be part of the wider community.
Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the supportive and friendly…read more
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Review from Dorothy C (Wife of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family were very happy with the love, care and special support given while our loved one was in Copper Beech.
Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the love, care, and support…read more
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Review from J C (Nephew of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I approached Copper Beech management to see if they could provide nursing care for my Aunt when she came out of hospital. They were very open about care level ability, showed me round at short notice and explained clearly what was available. When she left hospital they welcomed her and made every effort
to ensure she was comfortable and reassured as to safety and care.
Reply from Josephine Gaupholm, Customer Adviser at Copper Beech Care Home
Thank you for your review of Copper Beech Care Home. We are pleased to hear that you and your aunt have had a positive experience with the home and appreciate your comments regarding the openness of…read more
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Copper Beech Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Copper Beech Care Home is calculated as follows: ( (197 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Copper Beech Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Oct 2025

Spacious rooms that look out onto the peaceful gardens and surroundings, with ensuite facilities.

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Awards / Recognitions (8)

Meet the Team (1)

Hasib

Hasib Khan

Job Title: Home Manager Joined: 2022

I have been working for Bupa since February 2022. I started as a peripatetic manager and I am currently working as the registered home manager at Copper Beech.


I have been working in the care sector for the last 20 years. I was always passionate about caring for people especially elderly vulnerable adults who really need support. As a result, I started to work in the care sector. I worked as a team leader, deputy manager, home manager and regional support manager for various organisations.


I have managed nursing homes, dementia residential homes and learning disability homes during my career and also worked as a regional support manager overseeing three nursing homes before I joined Bupa.


I really enjoy making a difference in and improving our residents' quality of life.


Outside of work, I am married with children. My hobbies include music and travelling. I like to play the guitar in my own time, travel to new places and spend time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copper Beech Care Home to verify any information. View our terms and conditions. Copper Beech Care Home has an Enhanced Service - more info.