Copper Beech Care Home

I was looking for a care home for my father and walked into Copper Beech unannounced. The reception staff and management could not be more helpful and sympathetic and we were very happy to help. My father has settled very well and the nursing staff have been wonderful. They treat the residents with dignity and care. Overall, my family have been very happy that we chose Copper Beech for my father.

My sister entered the home in late January 2024 following an inspection by my wife and myself. We were shown round by a very charming member of staff who explained all about the care they could provide. My sister and myself cannot fault the care she has been given. I know she can be difficult at times, however, the staff just smile and cope with each situation and I am extremely pleased with their care of her.

Very friendly, helpful and attentive staff. I feel my father is in good hands. The food is excellent.

My mum was treated with the utmost care and attention. She loved all the staff and they loved her. Her bedsores were immediately dealt with from hospital stay. All staff, management, orderlies and nurses were fantastic. I could not speak more highly of this home. I would score it 10 out of 5. Thank you for your care and attention to my dear mum.

My mother received wonderful care and attention from all the staff at Copper Beech Care Home. I was made to feel very welcome on all my visits. We are all exceedingly grateful and could not have wished for better! Thank you!

Copper Beech is very welcoming and homely, with high standards of cleanliness. While the staff are caring and friendly and nothing is too much trouble. The staff appear to have a good rapport with the residents and also take an interest in the residents as individuals. The residents are also well catered for, with activities and entertainment which is open to the residents' visitors to share as well. I feel that my brother-in-law, who suffers from dementia and other issues, is being well looked after and cared for.

My husband had Alzheimer's so he went into Copper Beech from hospital where he was treated for pneumonia. Initially for three weeks respite care. However, after a few days we realised I could not care for him as well as the dedicated staff at Copper Beech. He became a permanent resident in January 2023. When family and friends visited we all felt his care was excellent. The whole atmosphere of the home was caring and supportive of him and me. He was always very contented, enjoyed the food, but could not remember activities! He sadly passed away in his sleep at the age of 93 on the 15th of October 2023. We were very grateful for the excellent care he received from all the staff - he did not lose his sense of humour and he told me he was living with his family, which I think is a great compliment to everyone.

I felt as though I could go back to being my mother’s daughter again rather than a carer from the moment she arrived at Copper Beech - thank you.

The staff were all wonderful and cared for her with respect and dignity right up to her passing away. They were always very welcoming to family and friends who visited. I highly recommend Copper Beech, thank you for giving calm and kind care at the end of my mother’s life. We will forever be grateful.

Excellent care was given to my mother. The carers were fantastic in her final days. I couldn't have asked for better care.

The care home has a very welcoming feel. The staff are very friendly and always willing to chat. The residents' welfare and needs seem to come first and thoughtful and enjoyable entertainment is provided by enthusiastic entertainment staff. The food looks delicious and appetising. Although an OAP, I am not in need of a care home yet, but I hope that if I do have to place myself in one it is a good as Copper Beech.

Perfect end of life care with total compassion.

Post Covid my mother's dementia was steadily worsening and this made life more difficult for the staff looking after her, however, they did their utmost to ensure Mum was happy and comfortable before sadly she left us.

My mother was treated with respect throughout her time at Copper Beech and I have nothing but praise for the staff and managers who looked after her.

My friend moved into Copper Beech Care Home in May last year and was made very welcome by all of the staff. She was not very mobile but whenever I visited she was always comfortable and the staff did their utmost to get her out of her room and join in the activities. They weren't always successful but whenever they were she enjoyed herself immensely. The patio area is very pleasant and I was able to bring my labrador to the home when it was warm enough to sit outside, which my friend loved. Thank you to everyone for making her time there as pleasant and comfortable as possible.

It is such a clean, bright and friendly atmosphere in the home. The rooms are so homely and well-equipped. Every need is met.

Staff are, on the whole, very good but bank staff often do not speak English well - very difficult for elderly people. Activities need to take everyone's disabilities into account. Cleaners need more time to be thorough - chair seats are dirty etc. Understaffed so details are being missed - residents with dirty nails, always in a hurry not able to spend time with the residents who really need to talk. Not overly impressed with the doctor. The bedrooms are too small, the bathroom is poky - a toilet that has not flushed properly since the day my father arrived and still doesn't! Replacement lift saga!

I find the staff of Copper Beech Care Home to be amazing. They really do care for the residents. The activities are brilliant and very varied, including a visit from a shetland pony. I do think their rooms are too small considering how much time they spend indoors.

An excellent establishment, carers are efficient, cheerful and ready to give that extra effort when required. The resident always comes first. I would not hesitate to recommend this Copper Beech Care Home to others.

A big thank you to all the staff from us both.